Since 1968, we’ve pledged to provide the highest quality and most efficient refuse and recycling services to business and families throughout Southern California. As a true zero waste company, we handle all facets of solid waste and recycling, from precycling, all the way to processing and marketing of valuable discards like food waste, organics, recyclables, and construction and demolition debris. We’re proud that we’ve ranked in the industry Top 60 solid waste and recycling companies in the USA.
| Friday | 8AM to 5PM |
| Saturday | 8AM to 12PM |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
1035 E 4th St, Santa Ana, CA 92701
Cheaper then construction circle
Easy location to haul waste
HORRIFIC customer service! HORRIFIC!!!!!
Customer service needs a lot of improvement! Billing needs a lot of improvement.
This company joke! Do not hire them! Terrible customer service and rude staff. Not sure how they still in business!
Worst company to work with ever. All they want is to make money off their customers.
Love this family owned business! They really take good care of me!
Really helpful, nice service…My experience was far better than the reviews I had read. Thank god!
Can’t express my enough feelings about this company other than 0 star. It sucks to leave even one.
Great customer service and Jay was extremely helpful!
Worst service ever! Is there a negative 5 star rating?
Worst trash company .
If my lid is open about 4 in they won’t take the trash.
HORRIBLE SERVICE!!! We were charged for a service they never provided and they refuse to provide a refund. Their billing department is completely unresponsive.
Constantly miss trash pick up. Trash cans sit out for days past the collection day.
Less than one star. If you have other choices use them. Hard to deal with, customer service is poor, drivers rude and lazy, difficult to cancel.
Charge more then burtec takes then two days to pick up trash out in the neighborhood all day long I here there truck all day long it’s 7:20 p.m and there still out!!!
The collectors find every excuse they can to NOT pick up the trash. What exactly am I paying for? Excuses? It seems that way.
Can’t get ahold of customer service on phone. No voicemail. Trash can was dented and trash leaking out and they were supposed to swap on my trash day but didn’t
One star is me being extremely nice. Very unprofessional and rude. If you don’t want to do your job stay home!!
bad service, never on time there billing department is horrible
Their customer service is
Garbage. Pardon the pun. Good
luck getting through.
Worse company ever! Customer service sucks!! Most of the times they don’t even pick up the trash cans, I have to call for them to come back and pick up. I HATE THIS COMPANY!!
Reported huge crack in waste container twice. They said they would replace it and never have. Put duct tape around it now. Hope it holds. If not there will be a huge mess in the street and they don’t clean up after themselves.
I do not recommend using this company services!!! I guess this is a family owned business. But management or owners are rude, unprofessional and do not care for their customers at all! No wonder so many bad reviews. Not sure how they still in business. Bottom line, stay away if you can.
Inconsistent with pick up ….went a whole month without a pick but they bill me monthly….smh.. when you call to find out why they missed there schedule and have them come to pick up the trash they charge you for there screw up …. I …
Been with WareDispoal for almost 10 years. I have nothing good to say about there service constantly having to call and remind them to pick up our trash. Getting a bit ridiculous.
Very frustrating company to deal with.
Customer service reps are very unprofessional and you’ll have to hang up and call back to try and speak with someone else . Also manager and supervisors are seemingly always on lunch.
I called Ware Disposal and told them what I needed to dispose of. I was advised what to do and when. Ware arrived and picked up all. I was Impressed with Office staff, polite and courteous. I’m happy.
This company should be called after what they do “Garbage” there trash guys have the nerve to throw all my green and wood trash out digging as if their homeless people looking for regular trash. And then just take off and not take anything …
Every other week when I put out my recycling bin it does not get picked up!Yet they raised our rates and when a new dumpster is requested they give us a recycled one. Never had services like this in my 18 years of living in Whittier!!!
My pick up day was yesterday
My black trash cans are still
Out there they only went on one side…I called and was told they will send …
i have been trying to get a replacement green waste can for 4 weeks!! the old one broke in half, so couldnt use it! they took the old can but wont bring me a replacement? i have been promised by 3 people that i would get a new can, but im …
Horrible. They replaced my bins due to breaking them, 1 week later the wheels fell off, then they say they cant fix it or replace for 3 weeks since they are “so busy”. They answer the phone like your bothering them. 0 stars.
Rented for 5 days and they ended up not coming on the day they were supposed to. I called and they told me they would pick it up in the morning. They did as they said and I have no complaints and I had it for an extra 2 days and wasn’t charged for it. Will be using there service again in the future.
They were supposed to replace a trash can they broke and a week later it’s still on the street, called to find out why it wasn’t replaced and was told the drivers marked the job complete. I was even told I should have called the day they didn’t replace it, as though that were my job
So far this company has been an absolute nightmare to deal with. It sucks that Whittier was forced into using their services. …
Called today with some questions as this is a new company for me. Josie answered the phone and was helpful. I asked her another question that she had to verify the answer with a manager. I like that she did not just bluff her way through …
I want to give them “0”star. Honestly I should give them a negative rating.
Every month they charge a $5 late fee even though we pay it in time. Many times they posted our payment incorrectly. Sometimes they did not pick up the trash and charge for overflowing.
This is a new trash company in our area that has the worst customer service of any company I’ve ever dealt with. When my wife was discussing with them about a missed trash pickup the Lizbeth hung up on her. Opening the account again …
If I could give them 0 stars I would! Worst service company ever! Not only did they never refund my money, they never answered any of my emails or messages for a call back to explain why they didn’t return my money? Customer service was …
Costumer service reps instead of trying to help costumers they excuse their tardiness blaming traffic and mechanical problems, and when we call to get a solution the only thing they offer is a Refund. I requested services on Wednesday 2 …
This guys took over south central los angeles area …. … they came double the price compare to the existing trash company. 116. To 217. Big difference (3yard bin) …
I appreciate that bulk item pick up is offered to customers but do your trucks really need to show up at 7:00am on a Saturday?! Give some consideration to your customers that it is the weekend and people may actually be sleeping like my 13 …
So they picked up our trash a day late, no holiday this week. 4/23/2020 so we are in the middle of a pandemic, I get being late. So the day they picked up they threw all trash bins in one truck. Recycling, greens and regular trash were …
Called to confirm bulky item pick up. Asked if I can add 1 additional item, the lady rudely said no she couldn’t. I said that when I scheduled I was told I could call and add items as long as it was 10 or less (I had 7). She got loud and …
Be careful for restaurant owners they charge extra if the lid it’s not close if doesn’t matter If a little be open that are going to take a photo and send it to you with extra charge. What about when the trash bin it’s not full? They are …
If I could do 0 stars I would. Have had to contact then multiple times about service. Have had my full bins of recycling not picked up. Have had our entire street skipped on trash day. Came home to thing taken out of my bins placed on curb …
Our regular days are on Tuesdays, for some reason the neighborhood was not picked up & I received an email to insure pick up for today, 1/8/20, which the driver picked up at 6:45 am. Great customer service skills reaching out to customers …
The scheduling process for the bulky item removal was super easy to do. I called, gave the dimensions and quantities of the boxes I needed discarded. “Is that everything? You can’t add after you’ve submitted…” is what I was told. Then I …
Price increased drastically and service is not very good. Some weeks trash is spilled on the street by the driver and no cleanup provided. Some weeks it takes an extra day to pickup trash.
(This company doesn’t even deserve 1 star. Just because I can’t post without rating)
Piece of s*@! company. Extremely rude Customer Service. One of the operators in …
Driver lied about telling me to put my trash cans on the side of my property then got caught on camera picking up my trash so he left my trash, when I called they sent someone to pick up my extra trash cans, when I told him some of those …
trash company contracted by the city of Los Angeles for the county area of Covina. They have a representative that is horrible on two occasions i called to report missed trash pick up and she was rude and extremely unknowledgeable of how …
Over priced for one compared to what other residents in nearby cities pay and service is horrible . My can got stuck in the trash truck dumpster and a new trash can won’t be provided for 3 weeks !!!!! They offered to deliver a small can the …
worst company in california, Los Angeles county this type of corporations should be ashamed of this people that dont act like people and dont respect their community
This company is THE worst disposal service I have ever had. In the seven years that we’ve had them, it has never improved. Customer service is non existent. Every disposal company I have ever had prior to this, if you put bags out, they …
Worst trash company ever. Missed pickup three weeks in a row. Phone rings off the hook and no one answers. This is the best LA County could find???!!! They need to find another company when this contract is up. I called the county and …
This company has the worst customer service I have ever dealt with in my entire life. I spoke to a representative because my bill was sent to the homes previous owners and I had no way of accessing it. …
I get the company works with trash all day but their is no reason to give trash service, or trash attitude, they constantly forget to pick up trash from bins but that’s okay since they say mistakes happens, however whenever you need their …
Very professional and easy! They made the order process convenient and they arrived early, worked with me on where to place the bin and picked up as scheduled. Thank you for making this the easiest part of my home remodel!
This company is the worst. We live in an unincorporated area that requires us to pay for weekly waste disposal service and we’ve been trying to cancel them for over a month. But every time we call, we’re told something different about how …
This has to be the worst Trash Service with awful, rude customer service. I pay extra for scout service and they leave our trash bins down the hill, some weeks our trash is not taken out, trash left on the driveway, and you can never get …
I have contacted Ware 17 times (they do not answer the phone, had to leave webpage/email/phone messages) and have not received a single response. They do not pick up the trash and/or recycling on a regular basis. I have been consistently disappointed with the lack of service.
Horrible customer service, spoke to supervisor he was disrespectful and rude. If I could I would take trash to landfill my self every week than to deal with this company
I ran into a bit of financial hardship and my trash service which is contracted with Ware Disposal through South Whittier was ceased. I finally was able to pay in full the amount owed to restore service. I paid in full the week prior on a …
Not sure what all the negative reviews are about. Billing department seemed fine to me, competitive rates for the 10 yard roll off I got. Picked it up on time. Personally spoke to Jay Ware the owner and he couldn’t have been nicer. 4 stars …
On Jan 16th 2023, a Ware disposal truck approached the residence and started motioning to the trash cans I was bringing in. I was not aware that Ware Disposal was coming to change out trash bins as the request for this was requested over a …
It is very unfortunate that we’re stuck with this “trash” company. #LACounty signs a contract and the consumers are left with no choice in our area. Their service is terrible, their customer service is worst, they feel entitled to do …
Our trash, recyclables and green waste are all dumped into one truck which is not right considering they should not be mixed. Are we not trying to save this earth. I’ve tried several times to contact them but nothing is ever done. Trash …
Seriously the worst trash service we’ve ever had. They keep raising prices and the quality keeps going down. Bins keep breaking, trash days are scrambled, trash on the ground after pick ups. I know people are working hard but if you are a ‘paid for service’ then good service is what we should expect.
I wish there was an option for ZERO Stars. Although, all these common bad reviews won’t change anything about this business, it’s very frustrating when no one takes responsibility. They came to swap out my black trash cans, as requested, …
Customer service is horrible… the ladies who answer the phone are always rude and poor customer service prices just keep going up and customer service is very poor!! It’s now $25 per can for return pick up if u accidentally forget to take …