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Olean General Hospital is the dirtiest medical facility I have ever been in. There were a couple of kind nurses, and there were some very rude, unprofessional nurses during my husband’s stay. I have NEVER been so mistreated in any …
Adding this to the beginning of my comment so People will see. If you call that “complaint” number they are on posting on bad reviews, they patronize your and say they’ll investigate but they really don’t. Same lady I filed my initial …
Waited 5 hours for help ..none given could not breathe was talked to like a prisoner…given a dirty bed ..will die before I return to this hospital again .
The absolute worst hospital experience that I have ever gotten I have my 2 year old daughter here and they tried to take her blood and give her an IV they messed up twice and had to put the 3red one in her foot told me I was only going to …
Olean General Hospital is the worst hospital I’ve ever been to I don’t recommend it to anybody if you want to be seen within a suitable time or if you have a life threatening emergency.
I am a former employee I was lied too in my interview to begin with and for the amount of work that you do you’re underpaid, management doesn’t care about all they care about is making them self’s look good and number.Coworkers are very nice to work for.
Horrible service, kept me longer then nessecary for “policy” reasons. Found out they switched my chart with someone else’s and made me pay for it. Refuse to let me leave on my own. DO NOT GO TO OLEAN GENERAL FOR ANYYY REASON
Never see the doctor, it’s always a nurse or someone else. No one seems to have the time to fully explain what the problem is and before u no it your out the door
ER’s can be busy some times,give the staff a break,I went there about 3 weeks ago and went right in with bronchitis,,,they were very professional,,,,I took my wife tonight and had to wait maybe 30 mins,and went right in,very professional,and explained everything right to a “T” very impressed
I had a throat surgery here and could not have been more pleased with the care the doctors and nurses provided to me. It was well worth the hour drive from Jamestown.
Olean general is a joke. The people that run the ER department should go to a real hospital and see how it’s done. The only good thing I can say about the place is the door greater is great
They’ll kill your loved ones before helping them. I wouldn’t recommend this hospital or ER to anyone. Absolutely awful, the doctors and staff are the worst of its kind.
Brought in by ambulance spent four days on third floor general bloodwork with no answers as to what happened or future tests more of a band-aid outfit rather than finding the real cause and cure
Worst hospital in the area, hopefully when COVID is over people stop using this place and it closes. Worst care, they get you in just to rush you back out with the same problem. Very disappointed with the healthcare system.
I have been to the ER several times,And told by nurses and even some doctors don’t bother going back there because they’re not going to do anything to help me, I suffer from end-stage cirrhosis of the
This hospital is awful, they can never get it right telling you whats wrong,they never answer the phone cnas never give the patients bed baths never brush the patient’s teeth, and when u call to check on ur loved one if they do finally …
Very friendly and helpful. Very knowledgeable. Testing always done on schedule and accurately. Dealing with a terminal case in the family several years ago they were extremely sensitive and understanding.
I’ve was in the waiting room for over 2 hours. They took 5 people back who arrived AFTER me. They said there more of an emergancy. How is a girl with a messed up knew more important than a pregnant woman bleeding?
They don’t care about kids with allergic reactions to meds and off u don’t have insurance they don’t do hardly nothing for u let u hurt and be in pain and don’t care
Dealing with a lot of these doctors in this hospital has been hell for me and a nightmare they don’t seem to really care about you and no matter how you feel what they say goes I’m a Black female with sickle cell and I get treated horrible …
Came in feeling horrible Dr. Prumbs. Did nothing treated my illness not very serious. Did absolutely nothing for me. Dehydrated gave me a glass of water. Not ever anything for my sever throat ache. Loved charging me but not one thing was given to me. Not even a lozenger. Thanks for letting me me leave feeling worse.
My boyfriend and I have been here since 11pm it is now 2am and they have called everyone else in that just got here rather then someone that is having severe mouth pains. Pathetic, this hospital needs a better system or shut this place down. Never coming back to this hospital again.
If I could give zero stars for our experience I would. We came to the ER with a common childhood injury. A 3 year old with a lip laceration. This laceration was located on the upper border of the lip onto the face. During the time we were …
Mcdonalds will give you better care and you get a toy with the happy meal!
In all seriousness this place is understaffed (look at the news) and the patients are the ones that have to pay for it. Try Wellsville!
Stayed in the E.R. for gastroenteritis and while repeatedly throwing up bile I had to keep hearing “it’s not that bad.” Got kicked out at 4:30 am with no ride home as a college student. Terrible bedside manner and terrible treatment of all surrounding patients from what I gathered.
Deplorable hospital! My mother is in here again .They can never figure out what is wrong. solely reactive. AND when I call the main line- NO ONE PICKS UP! What kind of hospital is this!!!!!!!! TERRIBLE. DO NOT GO HERE. NO option for no starts. So had to pick one!
They viewed my loved one as an end of life patient and did nothing to help him. He laid in bed in pain and starvation until we said we were leaving, then tried to push for him to go to rehab facility. Shameful.
Poor service. People at main desks are usually nice and friendly but poor over all service. I know a few personally who have been hurt pretty bad due to here and one that had thrown up blood while having lung cancer that they sent home and he died on his way to ecmc. Giant lack of common sense.
If you might have symptoms that need to have MRI done DONT GO TO OLEAN HOSPITAL ON THE WEEKEND! Took my father in because of symptoms for a stroke Friday night took some tests but were told they do not do MRI ON THE WEEKEND. Held him there …
My grand-daughter and I were very disgusted by one young blonde nurses tight see-through pants!! She was on the 3rd floor the cardiac unit. If they didn’t have a heart attack when they came in they did while they were there! My grand-daughter was the first to say something! Need better attire
Pre-surgery waiting area: Nurses were professional, attentive and had me laughing. They explained each procedure, what would happen and why they were doing it. Equipment was modern, area was clean and quiet. …
My friend had a crippling migraine (threw up three times and passed out due to said migraine) and had to wait 8 hours after her triage to be seen. There were several people who went ahead of us who were fine. Every time we asked how long it …
If one has the choice of staying at Olean General or choosing a different hospital save yourself and go to another hospital. The staff never responds and we could hear other patients using their call button for hours without a response. If one wants to sleep in urine and not have attention after surgery then pick Olean.
NEVER EVER EVER EVER EVER GO HERE. If you have the option of going to another hospital, GO THERE! The nurses, doctors and staff have ZERO bedside manner. They are rude and have no idea what the hell they are doing. We live in the area and …
We sat in the waiting room of the ER for 2 hours with my girlfriends son puking and then got to a room that was gross. The floors we dirty there was a hair net and hair on the floor by the bed the room was covered in dust. While in the room …
Go by ambulance, or you’ll be in the waiting room for a minimum of 3 hrs. Even with chest pain, in fear of death, you’ll still wait. untill they’re good n ready. Or done with lunch. Or done with shift change. Excellent doctors, but the …
I am totally appalled with OMG’s Behavioral Unit’s assessment in the ER. On Wednesday our son was taken there by the State Troopers because he tried to kill us! They had to sedate him,when he woke up he refused to talk to a counselor and …
If I could give it less than 1 star I would …our daughter broke a bone in her face and sat in the ER waiting room for 5.5 hours in horrific pain before seeing a Doctor…staff was rude and unfriendly …we would have been better off with a ” witch doctor” . Horrible , rotten , should be closed down …worthless.
I have never received care from here so I can not comment on that. But I already know I never will. I have spoken to many different hospital employees for my job, and this hospital has the rudest staff I have ever had the displeasure of talking too.
After a horrible injury I was taken to Olean General. I have to say that nearly every person I came in contact with exceeded my expectations on every level. From the doctors and nurses to the radiology techs and even the people who attended …
ER Drs often give wrong diagnosis. I went in with what turned out to be severe dehydration and a kidney stone. Wouldn’t give any pain meds until one nurse that I happened to know that was evaluating people came to check on me, She told …
I’ll start with the positive, most of the nurses are caring and wonderful. They give their best disputes the fact that they are in the middle between upset, frustrated patients and rude, arrogant, uncaring Hospitalist. …
After going to my local hospital for not being able to breathe due to being sick and I do have lung problems, I was sent home with antibiotics and steroids before being released my daughter had to tell the er nurse to remove 2 iv lines, 2 …
Not really a hospital as much as it is a place to wait and die. They’ve cut half they’re staff and are too short handed to even handle a person with cold. You get better care a free clinic. STAY AWAY
My 79 year old Mother was admitted to OGH, via ambulance, with extreme back pain and afraid she was having a heart attack. After doing blood work, a CT and several EKG’s, all cardiac issues were ruled out. Then they did nothing for her but …
I was in the ER on September 3, 2018 about 8 pm to 11pm. I went in with chest pressure,pain and left arm pain and pain in the middle of my shoulder blades. I told the triage nurse that I had been having an issue with my muscles and my Drs …
My mother was recently hospitalized and our experience was wonderful. Everyone was kind and helpful. Yea, we wish they would have responded to her bell faster but she was not the only patient that holiday weekend so we have to be …
My mom received very poor care after going to the ER in Olean. The ER it’s self wasn’t to bad other than not getting a severe diabetic anything to eat or testing her blood sugar. After being in the ER for hours she was taken to her room (a …
I usually wait a while to write a review so the good and the bad can settle in. I have been seeing Dr Bella for over two years now. Her office staff is very professional and caring. Dr Bella is exceptionally professional, helpful and …
Went to put in my views, not even under my name. Its my daughter’s name. Day and evening nurses were polite. Night nurses were a nightmare. Only slept when my pain meds knocked me out. The rest of the night it sounded like they were having …
They are EXTREMELY SLOW. Never wanna come back here. Hate this hospital. Had an appointment at 7am for an echo and stress test. After 2 hours I got my echo and waited 40 more minutes for a stress test for the “doctor” to come in. Rude lady at the desk as well.
I took a terrible fall down stairs on September 22, 2018 & was taken by ambulance to this hospital. It was the worst ER experience I’ve ever had. I’m a 62 year old woman & I’ve had my share of ER visits. I was in excruciating pain & …
My visit went fine and didn’t have to wait too long but I’m not sure why the radiology registration clerks weren’t wearing masks. Also it seems my xray tech was a student so she should have been identified as one and a supervising tech should have been there.
I was in the hospital for five days and I got excellent care. The doctors, nurses and everyone I was in contact with were very friendly. They were short staffed but I got excellent care. Plus the food was good. I have no complaints.
Been too the er 4-5x for the same problem. Still in pain $500 later in co pays with 4grand billed too my credit. Hospital and the drs are a joke. Literally guessing my problems saying come back later today if it doesn’t get better, …
My poor mother woke up in the middle of her knee replacement surgery, feeling everything they were doing to her, she screamed “my knee! My knee!” DO NOT EVER TRUST THIS HOSPITAL. There is a reason they have such bad reviews!! GO SOMEWHERE …
In my personal experience I don’t have too much to complain about, but recently my MIL was admitted here, within 5 day’s of being here her phone was stolen by an employee and the employee at OGH stole money off the credit card saved on the …
Went in with dislocated shoulder they tried releasing me before the Dr even came back to go over my results the Dr came in and told me nothing was dislocated or broke . I explained to him I couldn’t move my arm, after he moved my arm and …
This place is horrible they aided in the death of my dad due to lack of care. Nurses are having to care for 10 or more patients with no aides wrong information in his chart they all lie to cover for each other. I would not take my wounded dog there for treatment.
I woke up with difficulty breathing at 430 am. I have been sick for weeks. My husband drive me to the hospital, and with 10 minutes I was getting a chest x-ray, after that I was brought straight to triage. After that they put me in a bed. …
I had a serious issue with services from them and called the complaint line numerous times and still have yet to get a call back even tho the recording says within 24hrs
Rude staff. Terrible service. My boyfriend with a low heart beat and skipping beats was left in a bed for over 2 hours and no one had seen him. He asked for water, no water. He’s been asking for over an hour to get the needle out of his arm …
My mom was in OGH for 18 days with covid and pneumonia. In those 18 days she had blood drawn and had blood on her sheets, and they never changed them. They also didnt encourage her to move her legs or exercise at all. She also wasnt given her normal medicine. I would recommend going to Buffalo or any other places near by
I have had MULTIPLE visit and hospital stays in the past 10 years at OGH. Almost all visits I’ve considered my care excellent. People go to the ER with high expectations that “their emergency” will be recognized immediately as such, but …
Absolute horrid. I had to clean my own father up after he was sick. Bell rang for a long time. The poor cna was so swamped and the nurses had a tremendous caseload. 45 minutes for pain meds. Bowel obstruction, nope gall bladder, nope bowel …
Take forever, sometimes rude, should be no stars, leave patients unattended for 3-4 hours at a time, mostly stand around and talk, only there for a paycheck, disrespectful, liars, could careless if you die, worst place to go to get any form of help…you would die or commit bodily harm to self before anyone cared
Horrendous! I was 💯 percent bedridden from a bad fall causing 3 ankle breaks. Wait time for meds and bedpan care. Nauseous and vomiting. Waiting times could be fro an hour to 2 hours after ringing call button multiple times. Nurses that …
Er,is very poor,u have to wait 12 -14 hrs to get upstairs in a room. They don’t give u a bell to ring if u need one in er,I had ask for one.some of them nurses needs manners respect patients.i had to wait over her 1/2 for them to take me to …
UPDATED for ER Visit:
DON”T GO HERE! I went in for a huge lump (baseball size) that I woke up with on my neck. Doctor diagnosed me with allergies and bronchitis and gave me …
The nurses were very nice, way better than Bradford. There were some lacking of communication. I was comforted and always had a laugh. I do recommend this hospital. But you just gotta remember you are not the only patient there. There will always be someone who has it worse than what you’ll ever have.
This hospital is one of the most unprofessional hospitals that I’ve ever been to in my life. I am super sick with food poisoning and the lady told me that I would be waiting for hours until I got seen because all of their beds are full. …
First this is a review of the hospital management which falls on the nurses. Truly feel the nursing staff did the best they could with patient load. The management of this hospital should all be fired. …
My experience that my daughter was admitted and no visitation allowed she has repeatedly called saying thT she has been buzzing g for a nurse for 3 hours because her iv is beeping and empty. She requested ber pain meds and they have been …
My mother went here for what they thought originally a heart attack but turned out to be pancreatitis, no visitors were allowed and we kept having to call the nurses office to see if her things were brought to her room yet, it took them …
My wife was bleeding bad from her rectum. They told us that we had to wait 2 or 3 hours before we could get any attention. If you go there, check the seat you sit in. There was a puddle of blood in the chair she sat in.
The staff was nice but incredibly slow. When I went, there was no one else in the ER and it still took over three hours to see me and another hour to run a UTI test. (That test normally takes 10 minutes.) But, on top of that, they …
I am very disappointed with the care we received last night in the emergency room. To start, the receptionist tried telling me I wouldn’t be able to go back into the room with my boyfriend (which ended up being false). She also was …
Took my wife there when she was having an allergic reaction to a new medication, waited in the ER for 2 hours, never got to see a doctor. Brought her home and gave her 2 allergy pills and started feeling better. If you have a 50/50 chance …
Took my mother who was bleeding and 10/10 pain. Stuck her in a room and never came back. Had to leave and go to another hospital. When we walked out 7 nurses were sitting at the nursing station eating…. Bad nurses.
Believe the reviews about this hospital, because this place is awful. I had a family member here, and they had an awful experience. They weren’t allowed to have their personal belongings with them (for medical reasons) including their …
I was put into one of the sections s in the back. Triage nurse told nurse at desk where she was putting me and nurse at desk rolled her eyes and turned back to her computer. I waited over an hour in the section and was not even …
My husband was in Bhu unit I went there to see him wen I got there the find out if you don’t have your covid 19 vacation card on you the don’t let you up to the unit maybe the need to put the information on the website so people know
My dad was brought in by ambulance today after a fall at home. I couldn’t be happier with the care he received in the Emergency Department. Huge shout out to George Sedhom, PA, Jeri, RN, and Cindy in transport for the amazing care they provided.
Took my 1 year old daughter to the emergency room. Waited over 8 hours for them to check us in, get X-rays, and then a room and finally medicine. It doesn’t seem like they put their patients, especially children first. Do not recommend unless you got time..
if i could put zero stars i would. this place is horrible specifically the mental health unit. if u go here they will isolate u and offer no help whatsoever they will only make u feel worse.
My brother is in ICU and the nurse he had was very rude when a family member is in critical condition we do not need any negativity from a nurse that nurse should not even work in ICU because she has no heart
The entire staff here is amazing.. they really go above and beyond to help you.. the only reason I didn’t give 5 stars is because if you end up in the er at the wrong time they definitely can’t handle placing that many people..that’s not …
My sister was admitted to Olean General Hospital on May 15 with pneumonia. A complicated case as she was on life support and paralyzed from the neck down. The hospital permitted myself and her husband to see her before the usual visiting …
Olean General Hospital Review: If you enjoy not being fed, requesting help for hours and getting no response at all, this establishment is for you. The communication will lead to increased anxiety as they will notify you that you require …
This hospital shipped my father to Bradford in the middle of the night without notifying anyone in the family until the following day. Sent him out of state, where my elderly mother was unable to drive, so he would not die under the OGH …
I’ve only been to OGH twice, for bloodwork. I got helpful directions and had positive interactions with several staff members. They saw me promptly, drew the blood with minimal pain, did everything right.
I was traveling to olean to visit family and had to go to the er if thats what you can even call it. The intake nurse needed to get blood work from me and when he did not get anything from the 1st stick he use the same needle and stuck me a …
Stayed here for 4 days and I hope I never have to go back here again. Scariest time of my life. Would not recommend this hospital to anyone if you have a choice. ER is great , I did have to wait about 8 hours to get an official room but the …
12-03-22 I will have to say they were pretty dam though they ran more test and rechecks then I expected they would . Answer question’s even did everything to find a hospital with endocrine team with icu bed available , I’m going into …
ER doctors and staff were fantastic! Although I sat in the ER hallway for over two days because they had no room available while I had to wait for surgery. Turns out the ER gave me a blood thinner and didn’t tell me. My surgeon told me …
After talking with Terry in customer relations I feel better about this hospital. I still don’t recommend using the ER unless u truly have an emergency, however my main concern would be with the billing of the triage nurse practitioner. We …
Was just there to drop some things off for a family member who is a patient. I get directed to the second floor nurses station. Was told that the person I was there for was in the Covid isolation unit so I would have to check in with the 2F …
The only decent thing in the emergency room was the triage nurse who sincerely apologized for the 6 hour wait. Ridiculous. I was in severe back.pain. after 2 hours of laying on a chair I asked the triage nurse how much.longer…she said at …
Don’t waste your time trying to get any resemblance of care. The most unprofessional experience I have ever had. Took my 88 year old mother due to heart issues. Left her laying on a cart in the hall for 7 hours before I took her out of …
Had a great experience at OGH’s ER thanks to Eva and Mark. Thanks guys! Super attentive despite being stretched so thin due to lack of staff. Triage and radiation staff also were fantastic. Staff was working their tails off but still did …
Olean General Hospital is the dirtiest medical facility I have ever been in. There were a couple of kind nurses, and there were some very rude, unprofessional nurses during my husband’s stay. I have NEVER been so mistreated in any …
Adding this to the beginning of my comment so People will see. If you call that “complaint” number they are on posting on bad reviews, they patronize your and say they’ll investigate but they really don’t. Same lady I filed my initial …
Worst hospital EVER
It’s just okay.
poor experience and help.
This hospital is trash.
Dr Klein office is awesome
They wouldn’t give me answers
👍 …
This is where you go to die!!! Stay away!!!
Horrible service, dirty and rude staff.
Worst hospital I’ve ever been to.
Great hospital regardless of what people say
Caring doctors and patient care was good. Thank you!
If I could give 0 I would. Longest wait time.
If you care about yourself or a family member, DO NOT, and I repeat, DO NOT, go here.
This hospital should be shut down. Nothing good about it.
How do you go on the roeads
Incompetent. Staff has extremely poor communication skills.
Not nice people work there and do not like help you
Worst. Hospital. Ever!!!! I don’t even know how this place is still running!!!!
Honestly, Go to Cuba. Its a little farther but offers way better service.
Truly horrifying “methods” of practice. A disgrace to the healthcare industry.
Wait time for emergency room is horrible
Waited 5 hours for help ..none given could not breathe was talked to like a prisoner…given a dirty bed ..will die before I return to this hospital again .
VERY RUDE NURSES. SNARKY IN THE ER. DO NOT GO TO THIS HOSPITAL THEY ARE ALL VERY NASTY AND UN PROFESSIONAL
This hospital is a joke! Mostly the emergency department. Id rather die than ever step foot back inside of this hospital.
This is the best hospitable there are some grumpy people there but so much nicer than grumpy people!!! I have nothing bad to say at all
They are a butcher shop over paid lazy
My Dad was in the ICU for 2 weeks and we couldn’t have been happier with the care he received.
Came to ER on Sunday…..been in such great care since. God bless you all!
I feel like a herd of cattle. No privacy at all. Triage nurse so rude!!!
I went in for a covid test and ended up getting a colonoscopy…
Poor service and plenty mistakes, too many to detail here. I’ll crawl on my hand and knees to Buffalo before I let these people touch me again.
Zero communication between staff, no explanations to any questions that are asked ..only bright spot is the nursing staff is great
Terrible experience here. Try to go to the city hospitals if you can. Short staffed or whatever, just not a good experience for me and my family.
Not very thrilled with the outpatient waiting area. People are worried about their loved ones, and they are treated like cattle.
The worst! Stay away from the ER unless you want to wait for hours… Ridiculous.
olean hospital has ex farm hands drawing blood there. olean is the roach motel, you check in but you don’t check out.
Wasn’t impressed with the switch change in the middle of delivery but LOVED the nurses that helped me after birth!
Terrible place. Doesn’t abide by the patients wishes. Absolutely disgusting people.
The absolute worst hospital experience that I have ever gotten I have my 2 year old daughter here and they tried to take her blood and give her an IV they messed up twice and had to put the 3red one in her foot told me I was only going to …
Olean General Hospital is the worst hospital I’ve ever been to I don’t recommend it to anybody if you want to be seen within a suitable time or if you have a life threatening emergency.
Says it’s a vaccine site but you can not go get a vaccine at the hospital FYI.
They take forever to get to everybody I’ve been here for 5 hours and haven’t been seen yet
I am a former employee I was lied too in my interview to begin with and for the amount of work that you do you’re underpaid, management doesn’t care about all they care about is making them self’s look good and number.Coworkers are very nice to work for.
Horrible service, kept me longer then nessecary for “policy” reasons. Found out they switched my chart with someone else’s and made me pay for it. Refuse to let me leave on my own. DO NOT GO TO OLEAN GENERAL FOR ANYYY REASON
Took my father by ambulance. .treated him like gold ..I couldn’t be more happier with a hospital. .Nurses were just AMAZING. Thank Olean Hospital.
Never see the doctor, it’s always a nurse or someone else. No one seems to have the time to fully explain what the problem is and before u no it your out the door
Always get me in. Always Do a pretty good job. Some pretty crazy people there sometimes tho. 🤣🤣🤯🤣🤣 …
the ER: always helped me but usually a long wait, under staffed 😔
but everything went well with my delivery and stay upstairs …
ER’s can be busy some times,give the staff a break,I went there about 3 weeks ago and went right in with bronchitis,,,they were very professional,,,,I took my wife tonight and had to wait maybe 30 mins,and went right in,very professional,and explained everything right to a “T” very impressed
I had a throat surgery here and could not have been more pleased with the care the doctors and nurses provided to me. It was well worth the hour drive from Jamestown.
Olean general is a joke. The people that run the ER department should go to a real hospital and see how it’s done. The only good thing I can say about the place is the door greater is great
This horrible place just discharged my son with no viable plan for his safety. I don’t even know what to say. The level of care is despicable.
They’ll kill your loved ones before helping them. I wouldn’t recommend this hospital or ER to anyone. Absolutely awful, the doctors and staff are the worst of its kind.
had a bad cough, despite being name o’lean, i was given no codeine for my cough
Hospital is absolute trash same with all the staff in there. Just go to a different hospital a REAL hospital
Brought in by ambulance spent four days on third floor general bloodwork with no answers as to what happened or future tests more of a band-aid outfit rather than finding the real cause and cure
Worst hospital in the area, hopefully when COVID is over people stop using this place and it closes. Worst care, they get you in just to rush you back out with the same problem. Very disappointed with the healthcare system.
I have been to the ER several times,And told by nurses and even some doctors don’t bother going back there because they’re not going to do anything to help me, I suffer from end-stage cirrhosis of the
This hospital is awful, they can never get it right telling you whats wrong,they never answer the phone cnas never give the patients bed baths never brush the patient’s teeth, and when u call to check on ur loved one if they do finally …
Very friendly and helpful. Very knowledgeable. Testing always done on schedule and accurately. Dealing with a terminal case in the family several years ago they were extremely sensitive and understanding.
I’ve was in the waiting room for over 2 hours. They took 5 people back who arrived AFTER me. They said there more of an emergancy. How is a girl with a messed up knew more important than a pregnant woman bleeding?
They don’t care about kids with allergic reactions to meds and off u don’t have insurance they don’t do hardly nothing for u let u hurt and be in pain and don’t care
Dealing with a lot of these doctors in this hospital has been hell for me and a nightmare they don’t seem to really care about you and no matter how you feel what they say goes I’m a Black female with sickle cell and I get treated horrible …
Came in feeling horrible Dr. Prumbs. Did nothing treated my illness not very serious. Did absolutely nothing for me. Dehydrated gave me a glass of water. Not ever anything for my sever throat ache. Loved charging me but not one thing was given to me. Not even a lozenger. Thanks for letting me me leave feeling worse.
My boyfriend and I have been here since 11pm it is now 2am and they have called everyone else in that just got here rather then someone that is having severe mouth pains. Pathetic, this hospital needs a better system or shut this place down. Never coming back to this hospital again.
If I could give zero stars for our experience I would. We came to the ER with a common childhood injury. A 3 year old with a lip laceration. This laceration was located on the upper border of the lip onto the face. During the time we were …
Mcdonalds will give you better care and you get a toy with the happy meal!
In all seriousness this place is understaffed (look at the news) and the patients are the ones that have to pay for it. Try Wellsville!
Stayed in the E.R. for gastroenteritis and while repeatedly throwing up bile I had to keep hearing “it’s not that bad.” Got kicked out at 4:30 am with no ride home as a college student. Terrible bedside manner and terrible treatment of all surrounding patients from what I gathered.
Deplorable hospital! My mother is in here again .They can never figure out what is wrong. solely reactive. AND when I call the main line- NO ONE PICKS UP! What kind of hospital is this!!!!!!!! TERRIBLE. DO NOT GO HERE. NO option for no starts. So had to pick one!
They viewed my loved one as an end of life patient and did nothing to help him. He laid in bed in pain and starvation until we said we were leaving, then tried to push for him to go to rehab facility. Shameful.
Poor service. People at main desks are usually nice and friendly but poor over all service. I know a few personally who have been hurt pretty bad due to here and one that had thrown up blood while having lung cancer that they sent home and he died on his way to ecmc. Giant lack of common sense.
One word. Bizarre. Update: my results have still not been sent to doctor. Nobody answers the phone on that dept. The 1 star holds.
If you might have symptoms that need to have MRI done DONT GO TO OLEAN HOSPITAL ON THE WEEKEND! Took my father in because of symptoms for a stroke Friday night took some tests but were told they do not do MRI ON THE WEEKEND. Held him there …
My grand-daughter and I were very disgusted by one young blonde nurses tight see-through pants!! She was on the 3rd floor the cardiac unit. If they didn’t have a heart attack when they came in they did while they were there! My grand-daughter was the first to say something! Need better attire
Pre-surgery waiting area: Nurses were professional, attentive and had me laughing. They explained each procedure, what would happen and why they were doing it. Equipment was modern, area was clean and quiet. …
My friend had a crippling migraine (threw up three times and passed out due to said migraine) and had to wait 8 hours after her triage to be seen. There were several people who went ahead of us who were fine. Every time we asked how long it …
If one has the choice of staying at Olean General or choosing a different hospital save yourself and go to another hospital. The staff never responds and we could hear other patients using their call button for hours without a response. If one wants to sleep in urine and not have attention after surgery then pick Olean.
NEVER EVER EVER EVER EVER GO HERE. If you have the option of going to another hospital, GO THERE! The nurses, doctors and staff have ZERO bedside manner. They are rude and have no idea what the hell they are doing. We live in the area and …
We sat in the waiting room of the ER for 2 hours with my girlfriends son puking and then got to a room that was gross. The floors we dirty there was a hair net and hair on the floor by the bed the room was covered in dust. While in the room …
Go by ambulance, or you’ll be in the waiting room for a minimum of 3 hrs. Even with chest pain, in fear of death, you’ll still wait. untill they’re good n ready. Or done with lunch. Or done with shift change. Excellent doctors, but the …
I am totally appalled with OMG’s Behavioral Unit’s assessment in the ER. On Wednesday our son was taken there by the State Troopers because he tried to kill us! They had to sedate him,when he woke up he refused to talk to a counselor and …
If I could give it less than 1 star I would …our daughter broke a bone in her face and sat in the ER waiting room for 5.5 hours in horrific pain before seeing a Doctor…staff was rude and unfriendly …we would have been better off with a ” witch doctor” . Horrible , rotten , should be closed down …worthless.
I have never received care from here so I can not comment on that. But I already know I never will. I have spoken to many different hospital employees for my job, and this hospital has the rudest staff I have ever had the displeasure of talking too.
After a horrible injury I was taken to Olean General. I have to say that nearly every person I came in contact with exceeded my expectations on every level. From the doctors and nurses to the radiology techs and even the people who attended …
ER Drs often give wrong diagnosis. I went in with what turned out to be severe dehydration and a kidney stone. Wouldn’t give any pain meds until one nurse that I happened to know that was evaluating people came to check on me, She told …
I’ll start with the positive, most of the nurses are caring and wonderful. They give their best disputes the fact that they are in the middle between upset, frustrated patients and rude, arrogant, uncaring Hospitalist. …
After going to my local hospital for not being able to breathe due to being sick and I do have lung problems, I was sent home with antibiotics and steroids before being released my daughter had to tell the er nurse to remove 2 iv lines, 2 …
Not really a hospital as much as it is a place to wait and die. They’ve cut half they’re staff and are too short handed to even handle a person with cold. You get better care a free clinic. STAY AWAY
My 79 year old Mother was admitted to OGH, via ambulance, with extreme back pain and afraid she was having a heart attack. After doing blood work, a CT and several EKG’s, all cardiac issues were ruled out. Then they did nothing for her but …
I was in the ER on September 3, 2018 about 8 pm to 11pm. I went in with chest pressure,pain and left arm pain and pain in the middle of my shoulder blades. I told the triage nurse that I had been having an issue with my muscles and my Drs …
My mother was recently hospitalized and our experience was wonderful. Everyone was kind and helpful. Yea, we wish they would have responded to her bell faster but she was not the only patient that holiday weekend so we have to be …
My mom received very poor care after going to the ER in Olean. The ER it’s self wasn’t to bad other than not getting a severe diabetic anything to eat or testing her blood sugar. After being in the ER for hours she was taken to her room (a …
I usually wait a while to write a review so the good and the bad can settle in. I have been seeing Dr Bella for over two years now. Her office staff is very professional and caring. Dr Bella is exceptionally professional, helpful and …
Went to put in my views, not even under my name. Its my daughter’s name. Day and evening nurses were polite. Night nurses were a nightmare. Only slept when my pain meds knocked me out. The rest of the night it sounded like they were having …
They are EXTREMELY SLOW. Never wanna come back here. Hate this hospital. Had an appointment at 7am for an echo and stress test. After 2 hours I got my echo and waited 40 more minutes for a stress test for the “doctor” to come in. Rude lady at the desk as well.
I took a terrible fall down stairs on September 22, 2018 & was taken by ambulance to this hospital. It was the worst ER experience I’ve ever had. I’m a 62 year old woman & I’ve had my share of ER visits. I was in excruciating pain & …
My visit went fine and didn’t have to wait too long but I’m not sure why the radiology registration clerks weren’t wearing masks. Also it seems my xray tech was a student so she should have been identified as one and a supervising tech should have been there.
I was in the hospital for five days and I got excellent care. The doctors, nurses and everyone I was in contact with were very friendly. They were short staffed but I got excellent care. Plus the food was good. I have no complaints.
Been too the er 4-5x for the same problem. Still in pain $500 later in co pays with 4grand billed too my credit. Hospital and the drs are a joke. Literally guessing my problems saying come back later today if it doesn’t get better, …
My poor mother woke up in the middle of her knee replacement surgery, feeling everything they were doing to her, she screamed “my knee! My knee!” DO NOT EVER TRUST THIS HOSPITAL. There is a reason they have such bad reviews!! GO SOMEWHERE …
In my personal experience I don’t have too much to complain about, but recently my MIL was admitted here, within 5 day’s of being here her phone was stolen by an employee and the employee at OGH stole money off the credit card saved on the …
Went in with dislocated shoulder they tried releasing me before the Dr even came back to go over my results the Dr came in and told me nothing was dislocated or broke . I explained to him I couldn’t move my arm, after he moved my arm and …
This place is horrible they aided in the death of my dad due to lack of care. Nurses are having to care for 10 or more patients with no aides wrong information in his chart they all lie to cover for each other. I would not take my wounded dog there for treatment.
I woke up with difficulty breathing at 430 am. I have been sick for weeks. My husband drive me to the hospital, and with 10 minutes I was getting a chest x-ray, after that I was brought straight to triage. After that they put me in a bed. …
I had a serious issue with services from them and called the complaint line numerous times and still have yet to get a call back even tho the recording says within 24hrs
Rude staff. Terrible service. My boyfriend with a low heart beat and skipping beats was left in a bed for over 2 hours and no one had seen him. He asked for water, no water. He’s been asking for over an hour to get the needle out of his arm …
My mom was in OGH for 18 days with covid and pneumonia. In those 18 days she had blood drawn and had blood on her sheets, and they never changed them. They also didnt encourage her to move her legs or exercise at all. She also wasnt given her normal medicine. I would recommend going to Buffalo or any other places near by
Went to the er Sunday morning such pain thank god they new what to do great experience lovely people
I have had MULTIPLE visit and hospital stays in the past 10 years at OGH. Almost all visits I’ve considered my care excellent. People go to the ER with high expectations that “their emergency” will be recognized immediately as such, but …
Absolute horrid. I had to clean my own father up after he was sick. Bell rang for a long time. The poor cna was so swamped and the nurses had a tremendous caseload. 45 minutes for pain meds. Bowel obstruction, nope gall bladder, nope bowel …
Take forever, sometimes rude, should be no stars, leave patients unattended for 3-4 hours at a time, mostly stand around and talk, only there for a paycheck, disrespectful, liars, could careless if you die, worst place to go to get any form of help…you would die or commit bodily harm to self before anyone cared
Horrendous! I was 💯 percent bedridden from a bad fall causing 3 ankle breaks. Wait time for meds and bedpan care. Nauseous and vomiting. Waiting times could be fro an hour to 2 hours after ringing call button multiple times. Nurses that …
Er,is very poor,u have to wait 12 -14 hrs to get upstairs in a room. They don’t give u a bell to ring if u need one in er,I had ask for one.some of them nurses needs manners respect patients.i had to wait over her 1/2 for them to take me to …
-medication errors
-staff not knowing even what we’re there for
-long long wait times …
UPDATED for ER Visit:
DON”T GO HERE! I went in for a huge lump (baseball size) that I woke up with on my neck. Doctor diagnosed me with allergies and bronchitis and gave me …
The nurses were very nice, way better than Bradford. There were some lacking of communication. I was comforted and always had a laugh. I do recommend this hospital. But you just gotta remember you are not the only patient there. There will always be someone who has it worse than what you’ll ever have.
This hospital is one of the most unprofessional hospitals that I’ve ever been to in my life. I am super sick with food poisoning and the lady told me that I would be waiting for hours until I got seen because all of their beds are full. …
First this is a review of the hospital management which falls on the nurses. Truly feel the nursing staff did the best they could with patient load. The management of this hospital should all be fired. …
My experience that my daughter was admitted and no visitation allowed she has repeatedly called saying thT she has been buzzing g for a nurse for 3 hours because her iv is beeping and empty. She requested ber pain meds and they have been …
My mother went here for what they thought originally a heart attack but turned out to be pancreatitis, no visitors were allowed and we kept having to call the nurses office to see if her things were brought to her room yet, it took them …
My wife was bleeding bad from her rectum. They told us that we had to wait 2 or 3 hours before we could get any attention. If you go there, check the seat you sit in. There was a puddle of blood in the chair she sat in.
The staff was nice but incredibly slow. When I went, there was no one else in the ER and it still took over three hours to see me and another hour to run a UTI test. (That test normally takes 10 minutes.) But, on top of that, they …
I am very disappointed with the care we received last night in the emergency room. To start, the receptionist tried telling me I wouldn’t be able to go back into the room with my boyfriend (which ended up being false). She also was …
Took my wife there when she was having an allergic reaction to a new medication, waited in the ER for 2 hours, never got to see a doctor. Brought her home and gave her 2 allergy pills and started feeling better. If you have a 50/50 chance …
0 if I could. You guys killed my grandfather in 2013. I never even got to say goodbye.
Took my mother who was bleeding and 10/10 pain. Stuck her in a room and never came back. Had to leave and go to another hospital. When we walked out 7 nurses were sitting at the nursing station eating…. Bad nurses.
Believe the reviews about this hospital, because this place is awful. I had a family member here, and they had an awful experience. They weren’t allowed to have their personal belongings with them (for medical reasons) including their …
I was put into one of the sections s in the back. Triage nurse told nurse at desk where she was putting me and nurse at desk rolled her eyes and turned back to her computer. I waited over an hour in the section and was not even …
My husband was in Bhu unit I went there to see him wen I got there the find out if you don’t have your covid 19 vacation card on you the don’t let you up to the unit maybe the need to put the information on the website so people know
My dad was brought in by ambulance today after a fall at home. I couldn’t be happier with the care he received in the Emergency Department. Huge shout out to George Sedhom, PA, Jeri, RN, and Cindy in transport for the amazing care they provided.
Took my 1 year old daughter to the emergency room. Waited over 8 hours for them to check us in, get X-rays, and then a room and finally medicine. It doesn’t seem like they put their patients, especially children first. Do not recommend unless you got time..
if i could put zero stars i would. this place is horrible specifically the mental health unit. if u go here they will isolate u and offer no help whatsoever they will only make u feel worse.
They don’t answer the phone
My brother is in ICU and the nurse he had was very rude when a family member is in critical condition we do not need any negativity from a nurse that nurse should not even work in ICU because she has no heart
The entire staff here is amazing.. they really go above and beyond to help you.. the only reason I didn’t give 5 stars is because if you end up in the er at the wrong time they definitely can’t handle placing that many people..that’s not …
My sister was admitted to Olean General Hospital on May 15 with pneumonia. A complicated case as she was on life support and paralyzed from the neck down. The hospital permitted myself and her husband to see her before the usual visiting …
Olean General Hospital Review: If you enjoy not being fed, requesting help for hours and getting no response at all, this establishment is for you. The communication will lead to increased anxiety as they will notify you that you require …
This hospital shipped my father to Bradford in the middle of the night without notifying anyone in the family until the following day. Sent him out of state, where my elderly mother was unable to drive, so he would not die under the OGH …
I’ve only been to OGH twice, for bloodwork. I got helpful directions and had positive interactions with several staff members. They saw me promptly, drew the blood with minimal pain, did everything right.
I was traveling to olean to visit family and had to go to the er if thats what you can even call it. The intake nurse needed to get blood work from me and when he did not get anything from the 1st stick he use the same needle and stuck me a …
Stayed here for 4 days and I hope I never have to go back here again. Scariest time of my life. Would not recommend this hospital to anyone if you have a choice. ER is great , I did have to wait about 8 hours to get an official room but the …
12-03-22 I will have to say they were pretty dam though they ran more test and rechecks then I expected they would . Answer question’s even did everything to find a hospital with endocrine team with icu bed available , I’m going into …
ER doctors and staff were fantastic! Although I sat in the ER hallway for over two days because they had no room available while I had to wait for surgery. Turns out the ER gave me a blood thinner and didn’t tell me. My surgeon told me …
After talking with Terry in customer relations I feel better about this hospital. I still don’t recommend using the ER unless u truly have an emergency, however my main concern would be with the billing of the triage nurse practitioner. We …
Was just there to drop some things off for a family member who is a patient. I get directed to the second floor nurses station. Was told that the person I was there for was in the Covid isolation unit so I would have to check in with the 2F …
The only decent thing in the emergency room was the triage nurse who sincerely apologized for the 6 hour wait. Ridiculous. I was in severe back.pain. after 2 hours of laying on a chair I asked the triage nurse how much.longer…she said at …
Don’t waste your time trying to get any resemblance of care. The most unprofessional experience I have ever had. Took my 88 year old mother due to heart issues. Left her laying on a cart in the hall for 7 hours before I took her out of …
Had a great experience at OGH’s ER thanks to Eva and Mark. Thanks guys! Super attentive despite being stretched so thin due to lack of staff. Triage and radiation staff also were fantastic. Staff was working their tails off but still did …