Teressa is the sweetest! So efficient and helpful. This credit union is always offering special financial opportunities. Plus amenities like discounts at local events
You have to be a member to get a notary, so don’t bother wasting your time here. I wish I would’ve called ahead or had a comment to read, but hopefully someone will benefit.
My aunt and uncle always brag how they belong to the best fcu in Western new york. And they were right, I’m not in their often but they know me by name. Wonderful services offered, my money is safe here.
Mary jo is one of the rudest bank tellers I’ve ever met. So impolite and crass. Every time I go to the bank I will avoid her line. She will put a hold on checks and doesn’t tell you, or waits until the transaction is complete to tell you. …
I have been a customer at the Western New York Federal Credit Union for several years. I have always received prompt, courteous attention. The Staff there is friendly, well trained and knowledgeable. I highly recommend the WNY Credit Union for all your banking needs.
This is by far the worst banking establishment I have ever encountered. I have a loan through them and they just randomly take money out of my savings and put it toward the loan when it’s 110% up to date and paid early every month. Don’t …
I have been a customer with them for over 15 years, have had multiple loans with them and my wife and I both have savings accounts with them and we have never had one bit of problems with them. They have always been friendly and courteous, especially Mary Jo. I definitely take WNY-FCU over a regular bank any day.
Disorganized doesn’t even come close to describing how incompetent this establishment is at keeping track of payments made. I routinely ask that two payments be made upon my visits: “one for this month, one for next month’s” and then …
This bank is the best. They consolidated my debt and refinanced my vehicle saving me hundreds a month. Somehow also my check clears faster here than any other bank. If there is a problem with any of my accounts/deposits/payments they call me immediately.
Marie is one of the rudest people I’ve ever encountered. The way she would speak to me was so unprofessional. I don’t care if people are behind on their payments or what the situation is… you should never be allowed to speak to someone the way she spoke to me on several occasions… including voicemails that I have saved.
i don’t know why a the negative reviews. I’ve been banking with WNYFCU for years and never had an issue with any of the staff there, especially Mary Jo who’s been very kind and helpful to me over and over. The customer service has been …
This is best and helpful bank/ credit union I ever had. I had fraud against me. I was so upset. They got this matter under control. I was so happy. They all so kind!
I have been with this credit union for years and have been nothing but satisfied with all the services offered. The tellers and officers have always been professional, pleasant and have addressed my questions or needs in a timely manner. …
The credit union decided to change from one separate ATM card to another, and the one I have stopped working. Needed to take out money for a truck payment. Declined twice because they shut off the card. Do not currently have the new card in hand. Tried calling, no one answered. Absolutely fed up with this place.
The worst bank in WNY!! I’ve banked there for 10 years and the start advertising their auto loan sale. I have 5 years left on my current one and if I can go through them and make a cheaper payment then why not? Instead of calling me, they …
Do not put your money in this bank. My grandparents started me off with a savings account here. As I have gotten older I have left money in the account as an emergency account. Recently, a coworker of my mom sent me a picture of a what …
Very nice workers
WNYFCU over any bank ……..
Always, always courteous and helpful!
Great savings account options.
😀 …
Great banking & loan services
Great customer service!
PREDATORY LENDING AND OVERDRAFT FEES DO NOT GO TO THIS BANK
Terrible service, and zero personality tellers.
Worst bank ever customer service is terrible
Been banking here. Never had an issue.
My mother and I have been here ten years never any problems***!!!
This is no longer a Credit Union, it’s a Bank.
Seriously…rudest bank tellers ever! I’m never going back to this place. talk about bank tellers on a power trip. Rude rude rude.
Absolute worst customer experience ever. Stay far away!
Rude personel with cocky attitudes, must think they are the only credit union in town.
Awful. How many times I’ve Gotten here and they close early is disgusting. They need an option for zero stars.
A credit union that listens to it’s members and truly goes out of it’s way to help! Thank you Sue!
Great customer service and Debbie is wonderful. Never a problem with my accounts.
They have help me out many times. Always in great moods. Fantastic customer service. Definitely recommend. Never a bad experience.
Teressa is the sweetest! So efficient and helpful. This credit union is always offering special financial opportunities. Plus amenities like discounts at local events
You have to be a member to get a notary, so don’t bother wasting your time here. I wish I would’ve called ahead or had a comment to read, but hopefully someone will benefit.
My aunt and uncle always brag how they belong to the best fcu in Western new york. And they were right, I’m not in their often but they know me by name. Wonderful services offered, my money is safe here.
It is a free country.
You can borrow money anywhere.
I have had nothing but exceptional assistance, efficiency, courteous service …
I have never had any problems with any of the services. I have my mortgage through them and had previous car loans. I wouldn’t go anywhere else.
Mary jo is one of the rudest bank tellers I’ve ever met. So impolite and crass. Every time I go to the bank I will avoid her line. She will put a hold on checks and doesn’t tell you, or waits until the transaction is complete to tell you. …
I have been a customer at the Western New York Federal Credit Union for several years. I have always received prompt, courteous attention. The Staff there is friendly, well trained and knowledgeable. I highly recommend the WNY Credit Union for all your banking needs.
Terrible service, and the worst internet banking experience.
My wife and I have had an account with them for a few years. But have to always …
This is by far the worst banking establishment I have ever encountered. I have a loan through them and they just randomly take money out of my savings and put it toward the loan when it’s 110% up to date and paid early every month. Don’t …
Marie is an absolute angel and came through for me and gave me the help I needed to push along ❤️😊 …
I have been a customer with them for over 15 years, have had multiple loans with them and my wife and I both have savings accounts with them and we have never had one bit of problems with them. They have always been friendly and courteous, especially Mary Jo. I definitely take WNY-FCU over a regular bank any day.
Disorganized doesn’t even come close to describing how incompetent this establishment is at keeping track of payments made. I routinely ask that two payments be made upon my visits: “one for this month, one for next month’s” and then …
This bank is the best. They consolidated my debt and refinanced my vehicle saving me hundreds a month. Somehow also my check clears faster here than any other bank. If there is a problem with any of my accounts/deposits/payments they call me immediately.
Marie is one of the rudest people I’ve ever encountered. The way she would speak to me was so unprofessional. I don’t care if people are behind on their payments or what the situation is… you should never be allowed to speak to someone the way she spoke to me on several occasions… including voicemails that I have saved.
i don’t know why a the negative reviews. I’ve been banking with WNYFCU for years and never had an issue with any of the staff there, especially Mary Jo who’s been very kind and helpful to me over and over. The customer service has been …
This is best and helpful bank/ credit union I ever had. I had fraud against me. I was so upset. They got this matter under control. I was so happy. They all so kind!
I asked for a loan and did all the paperwork and was denied without explanation, first time here and not coming back
I have been with this credit union for years and have been nothing but satisfied with all the services offered. The tellers and officers have always been professional, pleasant and have addressed my questions or needs in a timely manner. …
The credit union decided to change from one separate ATM card to another, and the one I have stopped working. Needed to take out money for a truck payment. Declined twice because they shut off the card. Do not currently have the new card in hand. Tried calling, no one answered. Absolutely fed up with this place.
The worst bank in WNY!! I’ve banked there for 10 years and the start advertising their auto loan sale. I have 5 years left on my current one and if I can go through them and make a cheaper payment then why not? Instead of calling me, they …
Do not put your money in this bank. My grandparents started me off with a savings account here. As I have gotten older I have left money in the account as an emergency account. Recently, a coworker of my mom sent me a picture of a what …