If you live or work in or near the town of Orchard Park, then our Sterling Drive location is only a short drive away. Our Orchard Park office is also conveniently located near Hamburg, Lackawanna, West Seneca and Blasdell. Get world-class treatment for your most important sense – your vision. Make an appointment to see our highly trained physicians at any of our three convenient locations around Western New York.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
| Friday | 8AM to 4:30PM |
1176 Main St, Buffalo, NY 14209
If you are going to make an appointment make sure you have at least 3 hours open for the smallest issues. They are not efficient at all. So far I’ve spent 30 minutes in the waiting room. 30 minutes in another waiting room and now another 30 minutes just waiting for another doctor to see me. UNBELIEVABLE!
Very nice and take the time to,examing you eye’s also good doctor’s Thank you,
Dr. Dave is EXCELLENT!!! very thorough and concerned.
We’ve been going to the Ross Eye Institute for several years. The doctors are excellent! The office staff are ALWAYS very pleasant and professional. We highly recommend them!!!
Excellent service and Highly skilled Doctors and assistants.
Top Notch Care here! Everyone real decent and professional.
They provide excellent service. I only wish you had advised me of the main entrance, the walk was a bit much in my comdition.
Every visit to Ross is a positive experience. Their levels of professionalism and expertise are consistently of the highest quality and are equaled by their friendly and caring demeanor. I would give Ross Eye Institute my highest recommendation!
I’ve only been coming here for two years and nothing but positive and they’ve helped me to understand my vision impairment.
As always everyone is friendly. The doctors are great explain everything. The girls in the office are wonderful alway so friendly. Thank you for making the experience relaxing
I support people with disabilities through a non-profit agency, and this business is not person centered. My client and I showed up for a 10:45 AM appointment and it is after 1:00 PM and the doctor has not been in the room yet. I’ve …
Receptionist informed me that I wasnt on schedule even though on call MD told me to come in?
I’ve been going there for many years now and the staff is always professional and helpful. Today’s visit was faster than expected.
This visit was very good and quick. In and out within as n hour. Dr. M. was precise and I didn’t need a shot in my eye. On the last visit I felt like a Guinea pig with 5 others looking on and administering the shot. On that visit I was very disgusted. Thank God for Dr. M.
My experience has been expedited every time I visit. Staff is courteous and detailed in every procedure. I’m pleased with the service that I receive
The service was excellent the place was clean the receptionist was pleasant they were helpful we got in quickly and left quickly the doctors he was excellent he answered all the questions.
Staff very helpful and professional. Appointment was completed in a very timely manner and all questions addressed.
My fiancé took my daughter to her eye appt for me. He had no complaints.
While most of the staff here are nice. There can be a little more interaction from the staff with the patients, starting from the moment they are called to the back. I have been here numerous times with a patient and the wait time of 2 …
Sandy M Siminski you should have been paying attention to my operation instead of shooting the breeze with the anesthesiologist
I woke numerous times to hear you …
The wait time was within 10 minutes and service was excellent
Incredible experience at this location. The staff were friendly, the waiting areas were clean and quiet. The doctors were extremely thorough and knowledgeable about what my daughters had going on. Will definitely be returning here for future visits!
I love the staff at Ross Eye Institute I just wish the appointment process was quicker. I always set aside 2 hours because I know I’m never in and out. But the wait between eye exams can be excruciating!
Had to wait 35 min for provider in the room while she was in a meeting. That was unacceptable.
I Love Ross Eye Institute the Doctor are so nice and helpful and the place is so clean and donot have to wait long to see the doctor and
The staff and Doctors are phenomenal .Great place 10 *********
I’m so glad I came back and see Dr Patel. She has such a calming voice and presence. Everyone I have encountered from the minute I walk in the door is wonderful!!
on time, caring and super friendly. not rushed and everything that was explained was well understood. great
I’m always come here for my eyes. They always treat you good. And the care is excellent
Convenient free parking. Very friendly staff. Not a long wait time.
My experience with Ross Eye Institute was exceptional courteous. Everyone included. It’s a shame I’m going to have to wait a whole year to come back!
Very friendly staff. Everything went smoothly from beginning to end.
The office was very clean and big, I don’t like small small clinics, it feels very uncomfortable for me. My doctor was very pleasant and knowledgeable, and very assuring. The young lady who took all my information was very professional and …
I really appreciate the service at Ross Eye Institute I am greatfully to have been referred to ya thanks for your service and caring to me
They are so efficent. Very clear they have the ability to provide the required , and necessary services; and they do them WELL!! Very well
My latest visit to the Ross Eye Institute was very good. The timeliness of reception, staff and physicians were well above the norm, the exam was thorough, process explained and questions answered completely.
Waited over 40 minutes to see a doctor. Then was told I can’t get glasses through them, which is what I specifically asked for when making the appointment.
Once you arrive at the Institute you get in far and the staff is very engaging. There’s no long waits and everyone is so professional! The doctor is thorough and informed you step by step of everything she’s doing! Great place for eye care!
Always treated well and I believe I received straightforward advice as to my health condition. For this I am grateful. May Allaah grant to this esteemed staff the continued efforts to truly help people. Ameen
I have been a patient of The Ross Eye Institite for years. I see Dr. Sandra Sieminski every three months and she is wonderfully caring and thorough! I have recommended her to a number of friends. I also just started seeing Dr. Dave and …
Overall they’re okay. The doctors and staff are friendly but keeps you coming back so they can keep making money off of you. I don’t care about the money part. What pisses me off is that my mom has to repeatedly come here and they still can’t get the proper glasses for her. More painful part of all this is the wait time.
My experience at the clinic was efficient and easy and the doctors explained everything as they went along. I do have more questions since the visit I need to ask. It’s always the case, right? Thank you.
I saw Dr. Mankiran Singh who is excellent. He was personable and is highly skilled. He answered all my questions and gave me a thorough eye exam. All the staff was professional and polite. The waiting time was not long. I highly recommend Ross Eye Clinic.
Very through & complete exams by doctors & students & resident. Full & clear explanations furnished. Excellent advice given!
All staff I met with were wonderful, very knowledgeable and answered all my questions while explaining everything so that I could understand. Highly recommend.
Amy Gave Me Very Good Directions On How To Get To The Center And On Arrival The Star Was Polite Fast And Caring I Did Not Wait very Long And Was Being Worked On By Amy And Another Gentleman And They Did A Great Job I Thank Them All For A Job Well Done And Helping Me On My Way To Get Better
Will not come back to this location on Main Street again because of the poor experience I’ve encountered with an eye doctor whom has little to no knowledge of chalazions and eye infections. She only cares about surges which are not needed …
I did not sit in the waiting room long. The staff was very organized and professional. It was my 1st appointment and I moved from room to room for all of the tests I specifically needed with hardly a wait in between. The staff was very …
All the staff was pleasant and professional ,and courteous the facility was immaculate , plenty of parking space . This will be my place to go for my eye care . It’s a hidden gem !
Our experience at Ross was wonderful – everyone was so friendly and everything ran efficiently.
They help me a lot. I was temporarily blind because of eyes conditions and they managed to give my sight back. I am grateful that l have Ross eye team to take care of my eyes!
I was visiting from TX when I had an ocular emergency. Everyone was fabulous! Starting from Ashley who scheduled my appointment to Matt who did the prep work for my exam to my visit with Dr McGraw – the care was stellar! Dr McGraw called to …
I was very satisfied. My eye problem was attended to in a professional manner with everything explained to me. I started the prescribed treatment and I think my eyes are already feeling better.Thanks.
The staff Members and Doctors are wonderful, clean environment. And attend you in a timely Manner, They also listen to any questions you have. I will highly recommend this place to anyone!
I have referred a number of patients here, however this is my first time experiencing Ross as a patient. Happy to say they were excellent, Dr Dave was empathetic, attentive to detail, and I appreciate how she took time to make sure I understood all aspects of my eye health.
This may have been my worse medical appointment ever. I arrived 10 minutes early and checked in. Shortly thereafter I was taken for preliminary workup. So far, so good. Then I was taken to the exam room and was told the doctor would be with …
I was very pleased with the thoroughness of my examination. They were very professional and knowledgeable. They spent a lot of time explaining my condition and what options I had to correct it. We’re very lucky to have one of the countries …
The staff members – everyone at every step of the process – are kind and highly skilled. Be patient, though. Eye doctor appointments tend to be very lengthy.
I had an appointment at 245 and show up at 235 . After 10 minutes get into the pre exam than get taken to an additional room . And finally after 2 hours of waiting get put into the room and waited another 30 minutes doctor came in . Than …
Ross institute always uses all the most modern up to date services and technology for a truly full evaluation of my eyesight. With full courtesy from all employees.
I had an 8:30 follow-up appointment and was there until 10:20. Of that 110 minutes, 80 were spent in waiting areas. No idea why as there was no explanation.
Previous 8:30 appointment lasted less than 45 minutes
Pleasant front desk workers Co pay paid wait time was reasonable nice sitting area wit snack machines. Excellent staff doctors and residents In med school friendly polite environment
Incredibly rude staff. Now on day 2 of being told I needed to be seen after leaving the hospital, but this place is incapable of calling back or setting up an appointment. A lawsuit waiting to happen. Probably will end up blind before being …
Dr Dave is the best eye Dr I ever had. I just love her. She is compassionate, and genuinely cares about her patients and wants to help find solutions. She has helped me through a tremendous amount of eye pain, doing lots of tests to try to …
I cannot say enough good things about my eye care at the Ross eye Institute, everybody is so kind and friendly, it makes the whole experience enjoyable and you just know that you are getting the best care. …
As always, very knowledgeable and reassuring specialist care. Excellent patient education. The staff was courteous and all properly masked, understanding and accommodating of my needs. Good job. Thank you.
I appreciate that I did not have long to wait for my visit with the doctor. Dr McCray is knowledgable, professional and reassuring.
The admission staff are friendly and efficient. …
The staff and Dr. Patel were friendly and informative. It was a relaxing and stress free environment. The appointment was long but I realize that was necessary to gather all the information that Dr. Patel needed to review my case.
Couldn’t even book an appointment, after talking to a very rude employee on the phone, they couldn’t be bothered to even check my vision insurance. This is the second time this place made me feel like I should be grateful to even talk with them. Plenty of other places to get your eyes checked that aren’t as arrogant!
Today I saw Dr. Sieminski who specializes in glaucoma. I’ve been seeing her for years and she is professional and ,most of all compassionate. She advocates for her patients and involves them in their care plan. I also want to thank …