West Shore Family Dentistry provides general, family, and cosmetic dentistry to patients in New Cumberland, Mechanicsburg, and Harrisburg, Pennsylvania. Your smile is our top priority. Our entire team is dedicated to providing every patient with the level of personalized and gentle care you deserve. Whether you need a general dentist for a routine cleaning, teeth whitening, dental implant, or full dentures, we offer the services you need in a caring and comfortable environment. We provide information to help you make informed decisions about your oral health. You will find a wide range of information about our practice, the procedures offered, and financial information on our website. If you are looking for a cosmetic dentist for crowns, we provide a full range of cosmetic dentistry services, such as porcelain veneers, teeth whitening, dental implants, fixed bridges, composite fillings, porcelain crowns, dentures, and more! We accept most dental insurance plans.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
40 N 36th St, Camp Hill, PA 17011
I have never had a problem with the receptionists,they are always friendly. I’ve had a few tinesthat I needed an emergency visit, I’ve always gotten in the same day I called or within 2 days. Dr Thomas and his colleagues are great and my hygienist Tara is primo!! 110% recommend.
Dr Yelk has the most caring and compassionate heart. He truly believes in a Satisfied customer. He will make things right /By fixing any mishaps!
Can’t find it! Keep finding houses!
I should have paid attention to the reviews!
Kids love this place
Horrible practice with really rude and unprofessional hygienists.
I LOVE DR YELK.LOVE LOVE LOVE.I also LOVED the toys😂💕💕💕 …
Friendly staff.
They’re not accepting new patients and they’re mean about it. Don’t even bother.
Really needs to be 0 stars. Rude staff, shady billing, everyone looks like they rather be somewhere else.
doc G great job there staff was great also I will b back very efeciant thank u
Refuses to schedule an appointment for emergency dental help
Unprofessional and very rude staff especially front desk and the people on the phone. No wonder they have bad reviews.
Rude. Called to ask a question and they answered it and then slammed the phone done and hung up. They need to get a new job and out of customer service.
One of the best dentists i have been to so far!
Excellence!!!! Got my teeth cleaned today will continue to go …taking my daughter there tomorrow
They are friendly but they don’t have experience. Just need moneyyyyyyyyy
Had a great appointment with dentist and assistant! Very happy with the work!
I had a wonderful experience they helped me when I was in severe pain and still give me a great experience I will recommend them to anyone!
Thank you for your service when I was there on Thursday May 6th. I really appreciate your care. 😁 …
Horrible place and will never go back. Extremely rude staff and dentists.
I’ve been using this dentist for years and I have always been satisfied with the service.
This place is a mothers nightmare. Brought both my kids here and they split them up so I couldn’t be there for both kids then they wanted to argue with me about my kids’ allergies and told me my daughter could have things I as her mother said no to. We will never be back here
Apparently the phones at the front desk don’t work…tried calling for 45 minutes. Put on hold and never answered again. Absolutely ridiculous…
Glad I was referred to these guys… From start to finish they got the job done… 10,000 dollars later, I have a beautiful smile… Ty Dr. Yelk… I truly am blessed…
I love Dr. Yelk and the rest of the staff. They are very kind, very through and professional. I highly recommend to all of my friends.
Renee
Dr. Thomas and his supporting staff are absolutely wonderful!!! My front fillings look perfect and everyone is so friendly and informational!
Went in for a filling and they did not Tell me my tooth was decaying and they went ahead and filled it anyway…which lead to a very bad tooth infection! STAY AWAY FROM THESE GUYS
Show up on time wait for one hour they forgot about me, left with nothing done. Time for a new dentist.
Bad receptionist was on hold for a while to set up an appointment. Hung up called again she ask if she can put me on hold again I said no I’ve been on hold for a while…. and didn’t give a Dam and hung up on me. CHANGE RECEPTIONIST OR SEND THEM TO A CLASS THAT SHOWS MANNERS AND HOW TO CARE FOR PATIENTS.
This is the 1st time I ever had issues with them. Told us today my middle son couldn’t be seen when we were a few minutes late. Very disappointing to be told. But the worst is my 9year old son is very upset that they wouldn’t see him!!
My husband and i Had dental work done here, now have to go to different office to fix there mistake.
Always great with my kids. Very friendly and professional. Always try to schedule my kids together and get them in quickly if they are having a problem with their teeth
Rude staff dr yelk was rude and he never missed a apoinment and one day in August 2016 I couldn’t take him last minute due to car wont start .I had all intentions to go went to school to pick him and battery died there.It would of been a …
I could not express more my gratitude for the kindness I was shown today. Thomas has taken care of me in the past. He is hands down top notch. Thank you kindly.
The staff here is absolutely terrible!!!!!! If you don’t do one thing right or show up two minutes late they tend to be nasty towards you!!
The organization is one of the best in the area. I have been a client for close to Twenty Years and have nothing but good things to say about the entire staff . My family is pleased with the experience ! Thank Dr.G ,Thomas , Peter and the …
So i had gotten braces from dr g and had them removed a year later he left a piece of the braces in and now im having all kinds of jaw problems i have a hole in my jaw from it i dont recommend coming here
Terrible customer service. My kids hate going here and I tell them every time it will be better, I’m always wrong. Very rude on the phone. I do not recommend this dentistry to anyone.
Wow why is the receptionist so rude?? I would never have any work done there after trying to schedule an appointment and replied to with so much attitude. Why answer the phone if you don’t wish to take on new patients. I should have read the reviews before calling, just wow!
Today, 1/13/17 the office apparently had a chemical spill. I was here with my step daughter for her clearning and the pungent, almost formaldehyde-like smell was unavoidable. I heard the girls at the front talking about how one of the …
my whole family goes we love Dr. Thomas. Been going since 2004 .the front desk ladies are exceptional. great dentistry for whole family.
Dr Thomas G. always does a grest job on my teeth! I also brought my partails in to be repaired and he practically rebuilt them. They fit better now than when they were brand new! Thank you Dr. T!!
Unpleasant experience. Office seemed unclean and the tools didn’t appear to have been cleaned in the official way. Usually a new bag of tools are opened when you sit down right in front of you. These tools were pulled out of a dirty looking container. They hardly did a cleaning of my teeth and sent me on my way. Will not be returning
Horrible dentist and staff!!! Not only that work is horrible.
Everyone is very friendly. We love it…
My entire family has gone to this office, and the dentists and hygienists are great! The front desk staff…leave a lot to be desired.
West Shore Family Dentistry is the best. Dr. Thomas is very knowledgeable of what he’s doing. He is very gentle and professional. Will DEFINITELY recommend this office.
THE BEST I’VE EVER BEEN TO.
Absolutely terrible. Had my tooth pulled in 2018 and now have swollen gums and problems on that side of my face. Bad experience and pushy staff
01/03/18 was my very first visit at West Shore Family Dentistry and I look forward to my next visit! They are wonderful, caring and are helping me with extensive dental needs. I could not be more pleased and satisfied in just one visit!
Horrible experience dealing with the office staff. They are very nasty rude and unprofessional. Everytime I have dealt with this dentist office and I’ve only been a handful of times but I’ll NEVER return after this last incident. Donna and …
Excellent! They were fast and efficient. My daughter had a broken tooth and she needed a small part removed that was stuck. They fit her in the next day. Great staff, great practice. Would recommend anyone
Went there in August of 2020 for a tooth ache. They did 4 cavities in 1 hour and butchered all of them. I was spitting up fillings 3 days later. Left worse than I came in.
I would like to give them 0 stars but I cant worst dentist ever they didnt finish my root canal and because of that I had to get oral surgery to remove a cyst in my sinus cavity and the tooth had to get completely removed because of the …
If you care about your teeth, don’t go here! Got the same cavity improperly treated multiple times. Now have to go elsewhere.
I’ve been going to this dentist for a while now. I’ve never encountered unprofessional staff. They do see a high volume of patients so you may want to schedule your appointment for the mornings otherwise you may be waiting. Other …
I have worked professionally with this office and they have been great each time I have been there. They are very busy and even though that is the case, it’s easy to see they care about their patients. They use top notch equipment and …
1-10-2021 at 12 noon. Whoever answers the phone gives this place a horrible feel before ever walking through the doors. I was advised again going here by EVERYONE but thought it would be convenient since I drive by daily. Listen to your friends yall. Don’t go here.
Nice dentist to me and my kids the problem is the The problem is a receptionist they never want to do their job right there always annoyed I have called about questions or to be sooner because of an emergancy problem they only worried about …
Unsanitary and unprofessional is their modo. Everyone is very rude and no one was ever taught how to smile apparently. I took my 5 year old sister there and the lady that was cleaning my sisters teeth was grumpy and the doctor was …
Dr. Thomas was great!!! I just had a root canal and many fillings.. he made sure I was comfortable and took his time making sure things were right. His assistants are nicer than some of the other assistants there. I would recommend asking for dr Thomas
I’ve been going to West Shore Family Dentistry for about 5 years or so now. I have always been taken back promptly for my exams. Dr. Peter Yelk has been a caring and professional dentist. Never in a hurry but gets things done. Including my root canal !!! Thanks to Dr. Yelk and staff for providing a great dental office experience.
DrThomas Gensbigler&his talented staff definitely gave me the 5star tx! The reception area greeted me in a friendly,but professional manner.Upon arriving home I am very satisfied with the dental work,thus my smile!
Had an appointment with this practice for x-rays and routine checkup and having problems with a choking feeling. I was given a CBCT scan to which I was told was fine. Had pain in a tooth and was told fine. Was treated like a car part on an …
The level of care you experience will be directly influenced and reflected by your own dental hygiene habits. They cannot conduct miracles though they will attempt as much if you wish so. Good atmosphere with a few occasional attitudes that only add to the West Shore Family Dentistry experience.
I have been to this office on different occasions for various procedures for myself and my children, each time ALWAYS a wait. I understood because it has always been wall to wall people almost zoo like so I gave allowances for it. I even …
I’ve had nothing but good experiences there. The dentists are plesant, will answer all your questions and if u are on a budget will work with you. I’ve also dealt with the receptionists and have asked them questions and they have taken …
My first time there. New DMO insurance. They are my PCD. I wanted in ASAP & in the afternoon. This would be hard bc a new, first time appointment takes the longest. The office was packed with patients. I thought this indicated they must be …
They are careless and unprofessional, all they want is your $$$$.
They filled my 5 years old daughter infected tooth without x ray, after a month …
Refusing to see my CHILD because I owe money for ME. So my child should suffer and not be seen & taken care of. He doesn’t deserve his teeth taken care of I guess because his mother owes money for her teeth. Their furniture is nasty, dirty …
NEVER take your young child here. They are not equipped to deal with children. My grandson is usually a good patient. However they “squeezed” him in for an emergency appointment at 9am. At 10:30 he finally got in the chair. After a …
This office is highly disappointing. I had my son there today to have his teeth looked at and while we were sitting in the room waiting for the dentist there was a woman hold a crying baby in the hallway while she waited on someone to get …
I would give them less then 1 star because the receptionist have terrible customer service. If you’re working with customer service, don’t give your returning customers an attitude. I’ve worked in customer service long enough to know not to …
Never in my life have I left a dentist & felt as horrible about myself as I did going here. First the cleaning machine thing wasn’t working right so the lady decided to scrape my teeth clean. I already have horrible enamel & now my teeth …
I’ve never experienced such a lack of professionalism. I would NOT recommend Dr Yelk, especially for your children. Horrible with children, my husband told him the dental dam was hurting our 5 year old and he took it out of her mouth and …
I went to this office a couple of months ago as a new patient. My appointment went OK. I went to the office for my cleaning appointment. I was on time for my appointment and ended up waiting 45 minutes which was absolutely ridiculous …
After months of horrible tooth pain, I decided I needed to set up an emergency appointment. I called the office at 9am and they got me an appointment for 1pm that day! …
I had a part of a tooth break off. I was given an EMERGENCY appointment a week from the date I scheduled. When I got to the appointment the waiting room was empty. I sat for a half an hour before it completely filled and they took about …
They don’t have a 2.8 rating for No reason. If you want your teeth messed up and butchered go here. If you want to feel like an outcast and uncomfortable from the time you walk in till you leave go here. If you want some dentist telling …
My family has been seen here just over a year and it’s been the best experience I’ve had a dental office. We’ve had a few appointments each, and never waited more than 5 minutes. …
I’ve went here for a few years, take my oldest here. At first, they were fine, I was pleased. Around a year ago, I go in while pregnant to get a tooth cleaning. It was painful, my gums bled as she scraped UNDER them. Not only did it hurt, …
Rude rude rude. Tried calling today to make an appointment and was hung up on. Tried calling again and was yelled at for not being able to be seen? I am an existing patient (unfortunately). I have been going here for a while ( because I was …
DO NOT GO TO THIS DENTIST!!!!!
A year ago I found out that I have this huge CYST growing on my front tooth, …
Great experience today. The staff was very friendly and they answered all of my questions and concerns. Dr Cho was excellent. I had two teeth removed with no pain. Looking forward to my next visit.
The first time I took my family to this dentist I thought they did a good job; albeit, somewhat unfriendly. However, the second time I tried to schedule cleanings for my 6 kids, they told me I had to make separate appointments. The person on the phone was surly and unreasonable. I do not recommend for your family.
Is there a way to give a negative star rating?? This office is the worst!! Every staff member is rude and impatient. I asked to speak with the manager about a communication issue. She didn’t want to help me at all and was completely …
I read the negative reviews from other posters that gave me some reservations about coming here, but I have nothing but favorable comments. I’ve been to many dentists over the decades, and found West Shore Family Dentistry very …
Just had an excellent visit. Was taken in very quickly. Loved the “surround x-ray machine”, fast and painless. Then a thorough cleaning performed by a truly remarkable and knowledgeable hygenist. Very comfortable work despite the fact …
Called in to make and appointment for an emergency tooth ache and major swelling to my faces. I was told Dr. Yelk was completely booked up for two days. left my name and number and the Dr. Assitant said they could get me in the following …
Refused to see me after saying I had 6 non shows which I don’t see how I don’t remember having 6 no shows anyone else have this happen?
Dr. Cho and his assistants were the best! made me comfortable, joked around, and just an overall good environment for someone who hates dentist trips
Honestly my experience while at the practice was very good. Friendly staff, and they got me in and out in a very timely fashion. Unfortunately 4 days after I had work done one of my fillings fell out. When I called in to let them know the I …
Took my kids here and it was ok for them. But the older dentist was horrible for me. Two years ago after a cleaning he worked on a cavity. Took him like 45 minutes to grind down the filing because he used way to much filling. But I …
I had a wonderful experience. I was slightly concerned when I read other reviews. But I was taken back for my cleaning within 10 minutes of my arrival. The dental hygienist did a thorough cleaning and was good at it. …
Dentist is kind and gentle white working on my teeth. He explained everything he was going to do before he did it. Yes. I had to wait a little long for my visit, but that jut depended on what the people ahead of me were getting done. The …
I have been taking my daughter here for years. Today was the last day. The hygienist was super nice, but that’s where it ended. The doctor walked in to the room with no mask on and started talking. My child had her mask down at this point, …
I had 3 teeth pulled and received outstanding
care. Thank you
I would not recommend this place to anyone. The hygienists are wonderful but the doctors are not very kind and DO NOT LISTEN to their patients when something is wrong or they are feeling pain. I will never take my children there again, …
I would give 0, waited on the call more then 20 minutes and the lady was extremely rude. She picked up the phone and said “west shore family dentistry, you have to hold” and put me back on hold, not even a please or may you hold. Never coming here again.
I am on an insurance plan that accepts very few dentists in the area, so I was skeptical at first – this office is not as inviting as my previous dentist (nothing fancy) and it does appear they service a high number of people daily, but I …
I’ve been going here for a few years now and honestly wish I could find a close dentist office to take my insurance because this place is horrible. The staff do nothing but talk the whole time they are working on your teeth and seem …
Very friendly staff. Dr cho was very understanding amd super nice.
Trust me when I say you are in good hands I just had Dr cho pull two teeth no pain at all very kind makes you feel relaxed and so caring this will be my new Denist, also the the lady that cleaned my teeth knew what she was doing . Over all five stars They are great.
I went yesterday on an emergency appointment! I saw dr. Yell and he wants fantastic. Fixed my tooth that the filling came out of and convinced me to save a molar instead of removing it and it was the best decision I have ever made! I brush …
I called to cancel myself and my daughters appointment because my daughter has what we think is a stomach bug. The lady on the phone was extremely rude and they dropped us as patients because we ” missed too many appointments”. When I asked …
This should be a ZERO star but that’s not an option on here.
If you are looking around for a dentist please trust me and do not visit this …
I’ve been going to the West Shore Family Dentistry for the past 3 years and I’m surprised to see some bad reviews, my son and I have nothing but good experience with doctors and staff
The office staff is very rude and act like you are wasting their time. They are not accommodating and speak to patients nasty in person and over the phone. They cancel appointments without letting a patient know and if you have a balance …
Dr. Thomas N. Gensbigler did a root canal for me over a year ago. He did an awesome job; I have never had any issue with the tooth since. I highly recommend him for his skill and excellent “chair side” manner.
As a patient with high anxiety I have to say that having Dr. Ho remove a tooth with constant compassion it’s giving me a whole new outlook I’m going to the dentist!
Absolutely horrible care. Terrible dentist. Rude waiting room staff, mostly the younger ones (except the one older woman, who tried her best for us and is super nice). You will wait hours past your appointment time. My loved one was seen …
If it was possible to give 0 stars I would. Worst dental office I’ve ever been to. They obviously only care about getting in as many patients in there as possible to line their pockets. They extracted a tooth and then I had to wait over a …
I love this place! Great staff. Very friendly. Explain everything they are doing. Really care about their patients and how they feel.
Great people very friendly I was so scared to go I hate people messing with my teeth but they did such a great job numbing me that I didn’t feel any of it they pulled 4 teeth so fast I didn’t even realize they were done great people 5 stars
I’ve been going to West Shore Family Dentistry for about three years and have only had positive experiences. The hygienists and dentists are friendly and professional. The office is always running in a timely manner – by the time I sign …
Horrible. Called them in June for a broken filling that they did initially and can’t get me in until SEPTEMBER. Now its August and my tooth pain is unbearable, and they still can’t get me in until September. Can’t refer me anywhere else but …
Giving this place a 1 star is far to Courteous for the care given. I had often questioned the quality of my care and fillings but had my questions answered by a visiting dentist there. He told me that almost all of my teeth were over …
I always have a great experience here. Everyone is always nice to me and my kids. Before I came here I had a bad experience with my previous dentist. They helped me feel better about going back to the dentist without even knowing it.
I would give this dentistry 0 stars if I had the option. I don’t have much to say about the staff, but the quality of dental care is so terrible that I don’t know how they are even still legally practicing. I grew up going to this place as …
I’ve been to many different dentists in my life time during moves in and out of state and I have to say Dr. Thomas and his fine staff are truly a cut above the rest. Dr. Thomas does high quality work and he’s also a very friendly guy. I …
I would give this place a zero if possible. I had gone to the same dentist my entire life only came here bc insurance changed. Tried to tell me my veneers needed replaced on my front teeth. It’s 4 teeth in the front. Nothing is wrong with …
I wish I could give zero stars. Let’s start off with when I was young. I’ve gone to WSFD my entire life and it’s been nothing but horrible experiences but not many places take my insurance. When I was little they had a hygienist they gave …
My daughter and I have/had been patients here for 2 years, but this most recent visit will be my last. We were the first appointment of the day, and had to wait 15 minutes or so to be seen (not my complaint). While waiting, I heard the …
My 20 year old daughter who is a full time student and is on state medical assistance went in to have a tooth repaired. The staff did not tell her it would not be a covered service at the time of service. When she received a bill she …
I had to change dentists because my insurance changed. There weren’t many options so I switched to this practice. I was very nervous with this change simply because I had been with my previous dentist for years. …
Very nice stuff, TARA was amazing in her job. Thank you for the very professional service of the whole team. So happy with my experience. Thank you again.
Very professional dentist office. They’re always going the extra mile for their patients & make you feel comfortable. I’m never had a problem here with my dentist & the staff. Dr. Yelk is the best. Thank you for helping me love my teeth again.
I have been going to this office since i was young. However some receptionist due indeed need to retire and management is very aware of it this is why I rate a 3. The Dentist and Hygienist are all Superb , their newest receptionist has …
I am a patient that pays cash for all the work they do and just like every other person that comes here I expect respect. I don’t get that though when I deal with the rude blonde lady in the front office. I have an appointment Friday and it …
What’s wrong with all the, self caring, self centered, unhappy, review/posting, I want everything now, people out there? …
I went through 5 visits to get dentures, I explained before they even got started that I have a small mouth and never had big teeth. On my last visit I was so excited because I was going to go home with my dentures and the teeth were so big …
I’ve been a patient for years and overall I’ve been very happy. Dr. Thomas removed 4 wisdom teeth with mild sedation right at the clinic.
I’ve had issues in the past with billing correct insurance but once that was updated properly I haven’t had any major issues in the past 10 years.
I was a bit hesitant about my visit due to the low rating this practice has. With my insurance I have limited options. I was SO pleasantly surprised! From the woman making my appointment, to the reception desk when I arrived, to the …