Quality First Urgent Care

Hospital, Quality First Urgent Care

Quality First Urgent Care is the most comprehensive Urgent Care Center in Brooklyn. We are an affili See more

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Quality First Urgent Care Contact Details

  • 6010 Bay Pkwy Fl 9, Brooklyn, NY 11204
  • 718-475-1700
  • 718-963-0800
  • Saturday 10AM to 10PM
    Sunday 11AM to 10PM
    Monday 11AM to 10PM
    Tuesday 11AM to 10PM
    Wednesday 11AM to 10PM
    Thursday 11AM to 10PM
    Friday 11AM to 10PM
  • http://qualityfirsturgentcare.com/
  • Instagram

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Quality First Urgent Care Reviews ( 112 )

  1. (Translated by Google) It’s the first time I see a receptionist taking an X-ray!!! I was waiting for my turn when oh surprise… the receptionist took my X-ray!… how unprofessional and I paid 225 for it… They must have a radiologist. Oh …

  2. We live on the same block. Every member of my family (mom, dad, aunts, cousins, sisters) uses this place. They are always excellent! We thank god that they are there

  3. What a terrible place after signing in for 30 min with a receptionist that did not no what she was doing , finally the doctor comes in for 2 secs checks nothing and says Mayb something viral what a waste of time do not go here beware

  4. Wait time here is crazy.. ppl go to urgent care because they don’t want to waist time in er but this place is the same way will not recommend this facility to any one

  5. They stated when I got here they did not take my insurance. I had my insurance on the phone and the nasty secretary declined and refused to speak with my insurance. I wouldn’t recommend this place if I was dying. Disgusting!

  6. Extremely fast service, friendly front desk, clean environment, and lots of diagnostic tools under one roof which means no running around to a bunch of different places.

  7. Absolutely the worst healthcare facility I’ve been to (if you could even call it that). The physician wasn’t qualified to diagnose anything. Steer clear of this place. Go elsewhere.

  8. This is not full time urgent care. If you need a doctor at 8am don’t go there – they open from 11 am ?? what kind of urgent care is that ? for not working people??

  9. Very Professional Service !!!

    The days where you have to go to the Emergency Room and wait hours long are over my daughter got 15 stitches on her broken finger all done by Ephie in 1 hour

  10. Benjamin Hillel is god sent!! He takes care of my children better than their own pediatrician.. I recommend him to Everyone !!! . Seriously

  11. Good location and quick.. but bad doctors… they didnt check my baby properly and his diagnostic was a simply virus… it supposes to go away after few days… the next day i had to take her again to her dr and she had strep throat.. i …

  12. Amazing experience every time! They tested for 3 different issues and had results on all 3 within 5 minutes… I always wondered why everyone else made me wait a day or two for results on most tests.

  13. Great care and facility! My husband was very sick, came here, was treated by a great knowledgeable doctor who ordered a chest x ray and diagnosed my husband with bronchitis

  14. While I did not have to wait to see the doctor I am very disappointed that I can not get the results of my xray for a possible rib fracture. Extremely poor service. I was told they will call me I tried calling 3 times last night and today still no luck sorry you’ve l Iost me

  15. long wait in the office and long wait waiting for the doctor to see you even if your in a room already and then again if your waiting for results of a x ray a long wait to get the results very bad service i tried to get blood results 2 days later nobody picks up its a disasaster

  16. Receptionists are very friendly and knowledgeable. My overall experience was not good. The medical follow up was disorganized. The doctor was quite patronizing as well.

  17. Went there with cough, body pain and chills – cold/flu symptoms, but they even couldn’t check the temperature. They said it was 98, when I got home I checked and it was 102,2 😡😡😡😡 …

  18. It was a good experience as a patient but the doctor’s took quite a while to come but overall I would definitely recommend this place to others

  19. Excellent front desk, fast and friendly, the bedside manners and patient care from the medical assistant as well as the PA (Benjamin) who saw us was phenomenal. Highly recommend this place to anyone who needs urgent care help.

  20. My wife recently came here and had to wait over an hour before she was seen by an NP or PA. Also, they now charge a $50 copay when it used to be $15 only a few months ago. They are definitely not urgent about their care.

  21. If I knew what I was in for with this place, I would have gone ER to wait 7hours to be seen. I broke my foot and knowing how long I’d have to be in the hospital, I decided to go to “quality” first. Anyone with common sense could tell that …

  22. I came in with a dislocated shoulder.was in soo much pain. I was seem pretty fast. Dr was super nice and professional. They did an x-ray and put the shoulder back. Highly recommended this place

  23. The receptionist was friendly and efficient. the Nurse was thorough and professional. The Doctor was the same. The entire experience took 45 minutes. Also it’s a beautiful place.

  24. I have been waiting for over 3 hours. I should have went to a different urgent care. This place looks nice but the care sucks. I was on a machine that I said was not working well and asked for a new one they brought it an hour later.

  25. Waiting for lab results for over a week. I call and they say someone will call me back and no one does. I called aging today and the girl said the doctor will call u in a hour. 3hrs later no call back. This is wrong on so many levels. Now they don’t even answer the phone.

  26. Love Quality first!! All the physicians and staff are well skilled, caring and extremely helpful. The environment is very clean and the equipment is all state of the art! Highly recommend.

  27. Terrible experience. The PA had no knowledge of blood results and was very rude to me. Instead of explanation she started to scream at me that she doesn’t know what’s up with a child. She did not check him properly…his ears, nose ect… …

  28. We just had an extraordinary, positive experience with your Neurologist, Dr. Leon Zacharowitz. He was extremely caring and professional. He went the extra mile…by Treating his clients like family.

  29. Staff is friendly, thorough and efficient BUT – BEWARE of Urgent Care hidden fees!! Ask before you go if your insurance covers Urgent Care fee, having nothing to do with your medical procedure coverage.

  30. I was told I had the common cold. Two days later ended up in the ER with an abscess on my tonsils that needed to be drained. Doctor at Quality first told me I had a little post nasal drip and I should gargle with salt water and take decongestant.

  31. They mixed my bloodwork up with another patient’s giving me (and obviously giving them) the wrong results. Glad I followed up with my primary care doctor. Won’t be using them again.

  32. Quality is something this place does not uphold as well as ethics and honesty from the moment you walk into the building department. Save you $50 because you’re not going to get the treatment you want you are better off going to the ER …

  33. Very nice clean facility, the service is quick and very professional.
    Everyone is patient and kind and genuine care, especially Pessy who is an angel. Had a great experience there despite feeling sick. X Ray tech was pleasant to deal with. I highly recommend this location.

  34. Wait time too long, even with appointment and staff shows no hospitality. I was on hold for 30 minutes yesterday just trying to know about my covid test results and they said it’s not ready yet, and call back tomorrow (it’s been 4 days) …

  35. This place is amazing. Never thought I could say that about any sort of medical office but this place is absolutely different. Fast, amazing front desk, on point nurse, 10/10 doctor. Had a problem with the pharmacy across the street and they solved it instantly. If you’re in the neighborhood, give them a go.

  36. There are 2 girls at the reception desk that are TRULY AMAZING!! very helpful and care about patients. However, the 3 doctors I saw, none of them are really doctors, some medical personnel, physical therapist or so, looks like absolutely …

  37. Went there complaining of ear and throat pain. Told me oh it’s nothing just a cold. Next day I went to my doctor, got diagnosed with a severe ear infection. Same thing happened to me a few months back, I went in telling them I have a …

  38. Just spent 45 minutes for nothing! Waited to be seen I never was seen by the doctor. Apparently the nurse forgot to inform the doctor. Very unprofessional. On top of that there were 2 receptionists at the desk with an attitude and the other one falling asleep on her job. Never going there again

  39. I walked in asking only for a flu shot which is covered 100 % by Medicare. I had never been to an urgent care facility before so not knowing what the procedure is I filled out the stack of papers the receptionist gave me. It was medical …

  40. Clean, friendly staff. Low wait times. Valet parking even. The downside is there is never an actual doctor when I am in need of services, mainly a nurse practitioner. Also, this facility sometimes charges me $40 for a co pay or $75 and I’ve …

  41. The people I saw were incredibly friendly, it was quick and fast, and not even very expensive with no insurance. I had a regular appointment and a follow up for an ultrasound. There is a lump under my skin in my right thigh and a lot of …

  42. I was trying to hold off on my review of this place right now because I am beyond upset at the way their billing department operates. Just called and was told I have to call back on Monday. I paid $250 in January to have a 10 min lancing …

  43. This is my first time I’m writing a review, and the reason is because I feel that people should know and be aware of this place. I went there this past Friday night with my 13 month old baby, I showed up at 10:45 pm they close at 11:00pm …

  44. Loved my visit to Quality First Urgent Care! I had throat pain and was in and out within ten minutes. It turns out I had strep and was started on antibiotics right away. The provider, Effie (Efram) Zuller, was very knowledgeable and thorough. Highly recommended!

  45. I was beyond impressed with my experience at Quality First Urgent Care. My first contact was with Pessy and I was completely blown away by how helpful and kind she was and how fast she was at getting back to me! A lot of Urgent Cares don’t …

  46. I have to take a Covid-19 within five days for a procedure and need results expedited. I called them to ask if they can do this for me. The receptionist put me on homd to check and responded telling me they cant guarantee expedited results. …

  47. The service from the doctors are good. The low rating is because of the receptionist mainly “Yelena” that is the name she gave. Immediately upon walking into the facility, she was greeted with a hello from me and she ignored me completely …

  48. Dr. Michael Tang should not be a doctor or a PA not sure what he is really he refused to answer questions. You’ve been warned don’t come here as they want to charge you twice when they call an ambulance after not being attentive to your …

  49. I would give 0 stars if I could. Went here to get tested and it’s been 4 days and still no update. Called a few times and waited on hold for 5 hours with using their call back feature. Eventually gave up. HOPELESS. It’s now Xmas and still unsure if I can visit my family. SMH

  50. All of the staff were professional and courteous, and I was seen with minimal wait. The PA was very knowledgeable, made sure I know what was going on every step of the way, and made sure I knew what to do when I got home. Facility was clean and well stocked. They did everything they should and more! Highly recommend this place.

  51. This review is not for service but insurance. Please be aware, they don’t take 1199 insurance per front desk clerk. I checked before going in, website says they accept 1199 insurance. Anyway, just call ahead because the insurance info are not matching.

  52. I was searching for an Urgent Care, and found this one online. I was feeling very sick and weak.
    Luckily, I found this place, and was impressed from the time I signed in. The …

  53. These medical personal people do not care about people.I recently caught the virus and I called them first (2X) because I needed monochrome anti bodies. They asked all kinds of information from me my date of birth should have triggered a …

  54. I normally don’t write reviews, but my experience tonight encouraged me to do so. Their office is really clean and professional. I waited no more than 10 minutes before being called in by the nurse. Every member of their staff was genuinely …

  55. 0 stars. My mother in law was feeling sick, and went here to get tested for COVID-19. They did the rapid and PCR, later that day, she got a call saying she was positive. So she started quarantine, next day she got notification that her …

  56. This review is soley on the basis of the behavior of Benjamin Hillel. Most unprofessional, caustic, and overall unpleasent person I have ever encountered. That is not hyperbole. He came into the room from the beginning with a bad attitude. …

  57. On Dec 24th my son came home sick and on the 25th he tested positive for Omicron. I went to Quality First Urgent Care on 27th to get tested. Since the 27th I’ve been very sick. It is Jan 1st and I’m still waiting for my covid test result. …

  58. I recently went here to get a second covid test, and my first time visiting them I got my results back in less than 2 hours. I thought it was perfect so when I needed to get another test I went back to this location just to be told that …

  59. Have been here twice for different reasons. The place is quiet, very clean, organized and the staff is very appropriate. The doctors have been great. I was seen and treated within a reasonable amount of time and they even found me a local …

  60. Today Wednesday July/13/2022 we called to confirm they are open at 2:20 on our way there with my daughter sick .. at the website they close at 11 pm. At google information they close at 10 but the receptionist on turn said they close at …

  61. This place is disgusting Noone ever knows anything. The girl doing covid swabs dropped the swab on the floor after swabing my mothers nose and than put it right back in the container to be tested. Always get the answering service instead …

  62. My daughter came for an ingrown toenail and Dr. Sherman on the 6th floor was one of the best doctors we have ever come across. God bless you for making this experience an awesome one!

  63. I’ve been here a few times & I always had a great experience. Sometimes the wait could be a bit long, but it’s fully worth it. I especially like Dr. Hillel. He’s knowledgeable, caring, patient, and efficient. He explained everything to me …

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