Riverside Community Hospital

Hospital, Riverside Community Hospital

Our hospital & ER provides Riverside County and the Inland Empire with a range of medical services, including weight loss, orthopedic and … See more

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Riverside Community Hospital Reviews ( 110 )

  1. Had to come here for Brain aneurism surgery. Awesome,respectful, kind staff. Very nice!!! Best hospital visit I’ve ever had!! I’m chronically Ill so I’ve seen a lot. I would definitely recommend 10/10

  2. Riverside Community is the BEST. Doctors & nurses were very kind a genuinely cared for my health. Thank you all so much for helping me finally obtain the results that I needed & others missed, so I can be healthy again. I’m so grateful.

  3. Very bad service. Doctors make decision with sharing with the patient. what option they have. No communication with patient. missed medication not given. Nurses cut off call button and don’t respond to call. They come when they feel like it.

  4. I had hip replacement out patient tower G. I attended Joint camp orientation 2 weeks before.I met part of the team. On Aug 29. I arrvd at 5;30am. I was recvd w a smile staff friendly.The whole process I was treated with warmth and I felt …

  5. All the doctors nurses and rapid respond team are great they worked so hard . I am very impressed. Thank you for taking such good care of my love one Harry Wheeler. I give you guys a five stars.

  6. We were in the emergency room for 15 hours. After we arrived and we were put in a room, the “nurse” assigned to our room, lost our paperwork, meaning no one came to check on my husband who had an arterial bleed in the roof of his mouth! …

  7. Had to go to emergency room and they treated me with excellent way from the start till the very end and all staff were genuinely friendly and very polite to every patient. Amazingly in full control even with lots of patients and …

  8. I had my son here because we knew he was coming early and needed to be in the NICU. Unfortunately Corona Regional doesn’t have one. With that being said though, there were some great nurses here (Older Caucasian woman, younger Caucasian …

  9. All my nurses were so great during my delivery. I couldn’t have asked for a better labor and delivery. All the staff was great, down to the people serving us our food.

  10. Took my mom to this ER. The vitals were taken outside at the entry. Wish it was inside since it was cold for her. Other than that the care was PHENOMINAL. Definitely recommend this hospital. Mom doesn’t like bloodwork but Keara was a true …

  11. I had a pretty bad cut on my pinky. I just wanted to get it checked out real quick as my usual clinic said they didn’t take walk ins and the closest was temecula which is 40 mins away. I got checked in. Waited an hour. Spoke to someone. …

  12. Honestly I don’t know where to start the floors were dirty the waiting room had blood on the chairs and floor my fiancee had to find someone to clean it almost 2 hours. …

  13. My brother went it to the emergency room the other day for an abscess tooth . Very swollen, fever, vomiting, and dizzy, the doctor gave him a shot of antibiotics and norco . They discharged him right after . My mom got upset because they …

  14. I had surgery at this hospital and that went fine, but the service afterward, left much to be desired. I don’t know if they are short of staff, but I would be told they could get me something better and I said okay, and I never saw them again!

  15. I want to be fair the surgical nurses were great with my father he had A complete knee replacement yesterday which was November 2nd He’s in roomed 5234 But today my poor father was suffering I called the nurseI spoke with Sean He said he …

  16. Inasmuch as everyone was very nice and helpful, I came in with what I thought was just a panic attack due to rapid heart rate and light headedness. I was checked out and tested for 4 hrs and sent home with a clean bill of heath. Even with …

  17. Upon arrival, i was made fun of by a male doctor who blatantly ridiculed me for personal decisions that caused me to be in the hospital in the first place. Then, in the ER my IV was disconnected and NEVER reconnected until i mentioned. …

  18. I was greeting by a wonderful tech and wheeled to the Radiology room for my CT. The other people there were friendly and put me at ease. Afterward, Greg rolled me to another part of Radiology to recover. Sandy gave me water and soda, …

  19. I have never had a bad experience with rch up until this last visit to l&d triage. I was there for monitoring and almost ended up in a c-section. Nurse didn’t keep me informed of what was happening and suddenly was trying to administrator …

  20. For labor and delivery observation room. Nurse Josie kept cutting me off and misinterpreting what I was trying to say regarding my symptoms and concerns. Asked me if I “Google a lot” because I knew what preeclampsia is and I merely said …

  21. For it being a holiday I expected to be waiting for a long time before reviving treatment. I was in and out in 90 minutes. The medical staff was professional, caring and human. Thank you to the staff.

  22. All and all very good, this was a positive experience regarding my doctor, hospital staff, procedure done, and discharge plan. Timing was good, response was very good, and I have no negative comments at this time. Job well done.

  23. I appreciate the support from everyone helping with the delivery of my new baby boy! A special thanks to my nurse’s Heather, Jane, Leslie , Ashley these ladies made my experience perfect! Special thanks Dr. Lee an Dr. Dong!

  24. My mother has been hospitalized for almost a month at RCH. Most of her nurses have been excellent and make her feel cared for. However, she is now in the step down unit (4th floor) and they have a lot of new grads and/or they are severely …

  25. Dr. Ortizo really calmed my nerves. He was really good and very attentive to my needs. He explained all the details and answered my questions promptly. My nurses and techs Were really awesome.

  26. Our hospital admission was very disappointing as we have been patients of your hospital for years. My mother-in-law was not treated like she should have been. She is 93 years old and a nurse or nurse’s aide was not readily available …

  27. I stayed here October 29th – November 4th. I had surgery to get my gallbladder removed. The staff only cared about my health. They made sure I was 1000% each day of my recovery. They were gentle & lovely. Thank you nurse Josh, Lara, Carmen, …

  28. I have total confidence in RCH. The Heart Institute there is no exception . They do everything to help you feel comfortable, are very friendly, and continually check on you to make sure you are doing ok or if you have any questions. The …

  29. Top marks for the staff in the G.I. DEPT. They loved on me like no other. They are all rock stars, painless process, staff help me feel at ease. Love this place!!! Love, Peace and hair grease. Dave Bell

  30. Went to the ER for ear pain. I talked to the doctor for like 3 minutes. The doctor prescribed some antibiotics and sent me home. It should have been a red flag that the doctor I saw couldn’t even pronounce tinnitus right 😂. Ti-ni-tus was …

  31. I recently had a Total Hip Replacement w Mako robot assist. Staff were all great, I was an outpatient. My only complaint is that they changed my surgery time after I arrived. I had to wait 4 hours in a preop room and it was FREEZING …

  32. I expected to be attended to, sooner due to dizziness and heart issues. I was picked up at about 4 pm ish by an Ambulance from a public parking area. Told the paramedic that I Recently had a serious heart problem and procedures done earlier …

  33. The charge nurse GINA was so rude. She’s such a good charge nurse that the whole Emergency department on her end looks like it’s falling apart. You have a patient a patient walking outside to the front of the emergency room with a IV bag …

  34. Very safe and clean. Staff very attentive and compassionate. The best experience in a hospital. Thank you to all. Nurses to PT everything and everyone made my stay comfortable and safe.

  35. I found myself in the ER, then surgery, and then in a room.
    At every step, I was kept informed and provided with expert care.
    From triage to ER holding to surgery to recovery and home, I was treated by …

  36. I am very grateful for the efficiency of the staff. They are caring and considerate. I wont go to another ER in the valley. Because of their persistent to find the problem, my life has been saved when in the process of testing they found the cancer that was hidden. God bless them all. Thank you Christina Verdugo

  37. The inability of this hospital to do something as simple as submit a bill to my insurance is amazing to me. I have called the billing department several times and each time they assure me the bill will be submitted to the insurance but it …

  38. The 1st day was horrible during the say shift. I was in my room 3 hours and the nurse responsible for me still had not read my file to understand why OI was there. She looked at my stomach and thought they remove my appendix. It was horrible. Felt so much better after Stephanie tool over on the night shift. She was fabulous

  39. Honestly one of the fastest and best experiences I’ve had in any hospital I’ve been too! They took me in pretty fast and where always making sure I was good. They made sure to answer all my questions as well great service

  40. Very attentive staff, doctor listened to all of my concerns in ED and was very through with labs. Wait was an appropriate amount of time and informed me about update every step of the way. Would highly recommend and would make this my choice hospital in case of emergency.

  41. Walked in on a Monday evening around 8pm (coughing up blood) there were a few people waiting outside ER being checked in, made through check-in and sat in the patient waiting area of ER. 2 hours later was seen by a nurse, another 2 hours go …

  42. Extremely disappointed with the service at the hospital. I had a procedure scheduled for today, 9:30, was supposed to get a call last week about my covid test, once I brought it up, the nurse claims she called herself and that the number …

  43. Hospital is overcrowded and understaffed.
    I waited 9 hours in recovery after waking up for a bed to open up. Mine was a scheduled surgery. This wait was unacceptable. …

  44. I had great care at RCH. Went to the ER with sepsis and was treated immediately and with urgency. I was discharged after a 4 day stay. My husband and I were very pleased with my care.

  45. Everything went great at this hospital. Very clean and the staff was friendly and helpful. My husband had a colonoscopy/endoscopy and he was in and out with no issues. Check in was time consuming and they do need another worker but other than that we’re happy.

  46. I was very pleased with Riverside Communities care I was given. From the technicians who took all of my tests for my heart who were very kind and informative. The kitchen staff that gave me the proper food for my new way of eating, it was …

  47. Everyone was pleasant from check-in to discharge. The pre-op nurse was helpful is keeping me apprised about the delays for my bronchoscopy. The tech who was charged with starting my IV had a real challenge on his hands because it difficult …

  48. The registration process, waiting time was very fast and the treatment and diagnostic was awesome, but the policy regarding the companion was cruel and not family friendly. My husband had to wait in the parking during my waiting time. Be …

  49. I went in for an allergic reaction gave me medication doctors told me I’ll be feeling sleepy/dizzy. Yet was still in the waiting room instead in a private room where I can breathe correctly mind the fact that I also can stomach …

  50. I had a great experience with outpatient surgery. I was able to do pre-registration by phone and online which made it much faster the day of the surgery. The facility was clean and organized. All of the employees were friendly and helpful.

  51. Hospital is very clean. Staff and nurses are friendly, caring, and always making sure you are at comfort. Thank you Carol for your kind heart in helping me with my new born baby and your attention.

  52. Very good experience. Nurses took care of me during my stay. After gave birth, they help me clean up and took care of me and my husband. We got our own room it was nice.

  53. Everyone was so kind and helpful. I thought I would be nervous going in for my procedure, but everyone’s cheerfulness calmed me. Even my doctor, Dr. Baek, cracked a joke and made me smile. The most helpful person was my nurse. I don’t …

  54. Nurse’s were terrific even though they are terribly understaffed. They listened to me like I was a real person and were kind, as were the doctors. They addressed the issue with the tests that I needed and the Doctor actually sat down and …

  55. I was pleasantly surprised by the experience I had at Riverside Community. Staff was very pleasant and efficient. This is the hospital I would go to in an emergency or scheduled procedure. The reason for 4 instead of 5 stars is the OR …

  56. This hospital has staffing problems causing people to make mistakes because they’re going too fast. When I was in the ER, the nurse call light was on for an hour and nobody came to my room which is dangerous because I am a high-risk cardiac …

  57. I dreaded having to pay a visit to the ER for myself….especially at Riverside Community. But I have to admit – in spite of my hesitations, and in an obvious shortage of staffing and space – my wait wasn’t too terrible and the staff …

  58. I was involved in a motorcycle accident today, I was driven here to this hospital by ambulance and all I can say was that the care provided by all teams involved was nothing but spectacular I do have to give credit where credit is due to …

  59. All of the people who treated me – nurses, doctors, and other staff – were both excellent and nice. I cannot thank them enough.
    One recommendation: patients spending the night in the hospital should be …

  60. These nurses and doctors saved my mother’s life. Since May of 2022 she’s been in and out the hospital. Just last month she was rushed to the ER due to shortness of breath due to her heart failure. They had to do CPR when she arrived. After …

  61. Everyone was great. I only have one compliant that makes me not five four or five stars because it really effected my sleep. I had an overnight stay in the hospital. I got really bad heart burn for some reason and asked all night for …

  62. This is one of the best hospitals I have been to! I had a massive migraine, couldn’t see, was nauseous, could barely stand because was going to pass out, they had to use a wheel chair to move me around. The lady at check in wearing purple …

  63. Had a bone marrow biopsy. There were many people involved.
    I only interacted with Nurse Sandy and resident, Dr Popovych. Nurse Sandy made sure my Wife and I were comfortable. She did a super job preparing me for the …

  64. I was very disappointed in the level of care. I had excellent care in the ER but was much different on the floor. 3 doctors would check on me, all with different opinions. I was so confused..one said I needed an MRI, one said I didn’t, …

  65. My experience at riverside community hospital was different… I had a cesarean, first day the nurses were great we’re constantly checking on me making sure me and baby were ok! Second day I barley seen anyone… didn’t get much help.. but yes that was my experience!

  66. I’ve had friends go here, delivered a couple of babies here, they’re pretty darn good at what they do. Had complications that were pretty major with my wife during pregnancy and not only was the team able to deal with out the surgeon they …

  67. My labor and delivery was amazing. My nurse Jorden was a very nice and patient young women. Maybe she won’t remember me but she’s the one that delivered my baby girl by herself. Thank you so much and once again I’m sorry that you had to deliver her and also about you Apple Watch.

  68. I have been coming to this hospital for 13 years now I can truly say that I’ve never had a bad experience. That being said, I have to post the very positive experience I had last night. My three year old daughter suffered from a greenstick …

  69. I had not been in RCH since my 1982 knee surgery. Going there on two separate occasions (August 2022 and September 2022) for two different procedures was a hassle-free experience. Every staff member from the front office check-in, to the …

  70. I was taken by ambulance to Riverside Community Hospital. I was treated for Extreme Dehydration and discharged. The complete process took about 8 hours or so. I felt 100% better upon leaving. The Medical Staff was efficient, professional, knowledgeable and well aware of their positions and duties as Authorized Medical Professionals.

  71. I had back surgery, the facility was great. The nursing staffing was amazing, and very attentive to my needs. Even though the the ratio of nurses to patients was high. 6 patients to 1 nurse. …

  72. I went in experiencing symptoms similar to my husband’s when he had a stroke, so they gave me immediate help and testing. The doctors, nurses, and other help were amazing, and although my symptoms resolved themselves rather quickly, all …

  73. I had a terrible accident multiple injuries and surgery’s Staff at Riverside community hospital took very good care of me. I will never forget my experience here being in the ICU ward Jeannie and Byron were my favorites made me feel …

  74. I was treated so well by the surgery staff. It was my 65th birthday so the surgery team sang to me along with playing a birthday song 😊 Dr Bradford took good care of me and sought out my family to update them after the surgery. Everyone was just wonderful. And I’m healing well! …

  75. Nurses were all Wonderful! We had a great experience with the birth of our second son. The first was fine but so many improvements have been made to make the second experience really stand out! Grateful for the wonderful staff for our whole family during our start at RCH!

  76. It was extremely stressful for me. We were crammed into small enclosures waiting to be seen and it was noisy. I had told them that I suffer with extreme anxiety disorder and yet no one seemed to care. We were also so close in the waiting …

  77. I am not sure what happen, to this Hospital it used to be nice, with knowledgeable staff. now is always new rude people, and don’t seem to want to take care of patients I was there in an emergency throwing up …

  78. I was admitted quickly, but after that, things slowed to a crawl. I was put in various rooms with no explanation of why I was there. I had blood work, a chest x-ray, EKG. Then I was put in a room, still no explanation. After an hour, I …

  79. Was there for way to long for a scheduled induction. Extremely exhausted after birth to only be woken up every hour after. But a majority of the nurses were great and catered to my needs. Dr. Berke was also great

  80. The care I received from pre op and Post op , all of the nurses on the floor, physical therapy, occupational therapy, dietary and house keeping was absolutely amazing. They are a wonderful team and should be proud of them selves. I’m very …

  81. My hospital stay was for one day. I had a huge private room with a large sofa and windows that overlooked the city. The nursing staff, physical therapy staff, occupational therapy and food services were excellent. I have to state that the …

  82. For giving me thee wrong information on my wristband identity and no one doing anything to help me understanding that ones I tried reaching out for help asking multiple people for help amongst understanding I had the wrong information on my …

  83. The nurses are terrible. No empathy. No kindness. Avoid this ER if at all possible. The doctors were amazing when they finally get to you. The treatment I received was wonderful. But when someone has an injury, and they are bleeding out …

  84. You don’t get a straight answer from staff. Lack of knowledge. Slow staff when you need them. Wanted to transfer my wife and they wouldn’t do it even though the original hospital had a bed ready and waiting. …

  85. It took 7 hrs; From about 11 to 4 to complete my visit. Registration was quick and easy, just a few questions and I was whisked into a waiting room. From there I was asked the same questions by a couple different people moved from one area …

  86. The wait was 5.5 hours, I was there to make sure I didn’t have too much acetaminophen in my system, that long of a wait seems excessive. The triage nurses were great, the PA that ordered blood work was ok but the saving grace of that entire …

  87. I had a great experience. My husband and I had issues woth our last 2 deliveries and some doctors, but all the doctors ans staff made us super comfortable. They were very nice, sincere, professional and kept us up to date throughout the …

  88. The nursing staff was great providing effective care and comfort during my recent visit. The Doctors conducting numerous test to ensure that treatment would be effective in resolving the health issue. …

  89. Was a very nice experience when I had my back surgery July 19th 2021. Dr. Ghostine was my surgeon & he is the best. The nurses taking care of me were so nice and friendly and my doctor put me in a suite. My little terrier mix came to visit me with my hubby and the food was great except no creamy ice cream. Need to get some.

  90. The nurses were all very kind and helpful. It was my first child and labor experience and it didn’t go as planned. Was a very traumatic delivery. They helped me understand the process and get through it. Carol in postpartum and Ashley in …

  91. The appointment with the surgeon was supposed to be at 8:30 a.m. I finally saw him at 1:30 p.m. when he came to let me know they were taking me for the surgery. After the surgery, I was placed in a room across from the supply room, with …

  92. In 43 years of going to the emergency room I have never experienced such a professional, thorough, and timely visit. The doctors were on it and I was not in the emergency room all night waiting on x-Ray, lab results for blood work. They …

  93. I had to go to Riverside Community hospital for treatment of a foot and ankle fracture recently. It was a very positive experience. Everyone was very kind and attentive. I had x-rays, was casted, and out the door within an hour and a half…great docs!

  94. I went to the ER, and was so surprised how fast I was in & out. Not even 5 minutes after checking in & doing the assessment, I was off to do all the doctors orders. Dr. Talbott was awesome. He explained everything, taking his time. You can …

  95. I was pleasantly surprised we were able to find parking at 10am to check in for surgery. The check in process was smooth (I had completed my paperwork ahead of time, which had been emailed to me and followed up with phone calls from the …

  96. Everything was wonderful from the time I entered until I was wheeled out. All personal when friendly, helpful and kind. Many smiles which shows it is a happy place to work. My husband and I have lived in Riverside for 50 years and …

  97. The Quality of care was superb ❤️.. I arrived at 1:30 pm and my operation was at 8 pm ( we can’t control situations that may occur with the surgeon, when it comes to his patients so he gets a pass) . Overall, the whole staff from the front …

  98. The head nurse Victoria is awful. She was rude and didn’t want to help with any of my questions. She implied she’s a nurse and the doctors know better than I and can’t help me. She’s was so rude and as far I’m aware a head nurse is supposed …

  99. The best hospital stay ever. A shout out to Eli who took exceptional care of me. She stated “that’s my job”. She should be commended for all her efforts. I was in room #5205. Also, Paul in OT, very ,very helpful and provided positive information and encouragement.

  100. I just had a hysterectomy performed at the DeAnza Clinic of Riverside Community Hospital. There is not a single negative thing I can say. From the professional, courteous nurses and staff who did the preliminary screening and registration …

  101. Overall, I had a great experience with Riverside Community Hospital. From each phone call I received, time spent in pre-op and the time in post-op I was impressed. Each person I dealt with were very nice and they able to answer all my …

  102. I received very good care and comraderie at the hospital. All the personnel were friendly and caring. The doctors were approachable and albeit young but seemingly very caring and eager to assist. The food was quite good. Oddly enough I wish …

  103. This hospital is one of the best I’ve been to here in Inland Empire. From the moment I walked in the door until the moment I left everyone was friendly, professional, and attentive. They made sure to make me feel cared for and safe with …

  104. My experience at the hospital was very good in that the nursing staff was attentive and kind. They took great care in managing my pain and making sure I was comfortable. While at the hospital I can say that everyone did a good job at …

  105. This is my 3rd Tim having a baby at this hospital and I’m never disappointed. The nurses are all very friendly, knowledgeable when answering questions, and attentive. I never waited for more than 5 minutes for my nurse whenever I needed …

  106. My experience at Riverside Community was wonderful. From the check-in, to the nurses preparing me for surgery, I received the very best care. Jackie was my surgery recovery care nurse and just made me feel so at ease, along with Debbie …

  107. My visit there was good. It took some time in the emergency but basically after I could say seven hours or so I was able to be admitted, which I agreed I got great care. I also got fed correctly for my health condition being diabetic. …

  108. We recently spent three plus days at Riverside Community hospital in Labor and Delivery. I was supposed to be induced but we had a minor scheduling issue. The nurses scheduled at night seemed to be a bit short handed. I didn’t feel well …

  109. The medical staff was outstanding and very respectful. I was promptly taking into the room and seen by a nurse who instructed me on what my procedure was going to be like. …

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