Headquartered in Selmer, Tenn., Pickwick Electric Cooperative is a member-owned organization.
| Friday | 7:30AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 4:30PM |
| Tuesday | 7:30AM to 4:30PM |
| Wednesday | 7:30AM to 4:30PM |
| Thursday | 7:30AM to 4:30PM |
672 Highway 142, Selmer, TN 38375
Efficient staff
friendly
Fast service
Nice people
Nice people
Great place
Expensive
To dam expensive
Unhelpful
Nicest people
Too expensive. ..
Good
Everything great
Nice
Great service
Loved it
It’s a light company
Kind of pricey for electricity
Its ok
Pricing is outrageous for usage.
Thank you for being there.
Really nice people
It was ok
Monthly fees aren’t accurate
Great customer service
Everyone is kind & helpful.
Great and quick service.
The only place to get quality electricity
Great and courteous service!😁 …
Nice friendly folks at pec
Very polite people. Thanks.
They sav boo livez
Informative, helpful staff. Very prompt.
Booooo, very hateful people working there.
Quick trip thru drivethru
what did you expect ? its a electric company !!
Always very personable. And helpful.
Good customer service and their reliable
If you used your debit card you have to go in do it yourself and pay over $3.00 for your time
They give good light, but poor grace periods
Informative & friendly customer service
Mr. Jackson could not have been nicer very helpful,polite
When I talk with them I like them. But time between a bill and cut off is short.
Have nothing arrange on common outages which is so common need to trim more trees or do underground wiring
Hate this place. Moved out of town so we have to drive farther to pay out bills.
Staff is awesome the only nice thing I can say about it.
I love Pickwick electric every one is really polite and very very helpful
I have talked to them on several occasions about high bills and nobody there. There is no way you can use that much electric when everything is turned off.
They had what my brother wanted us to pick up right there and waiting for us.
Absolutely awesome,
THANK YOU SO MUCH FOR TAKING GOOD CARE OF ALL THE BEAUTIFUL PEOPLE YA’ LL SERVICE DAILY!
Thank You, PEC
Good reliable electric service, but they ate expensive and are very demanding of money. I received my bill in the mail on it’s due date and they would not waive the late fee
Adjusted my account to auto pay.
Very friendly service.
Had trouble locating place.
Clerks were very knowledgeable and helpful. Suggestions and questions posed to me were helpful in my decision making process.
This place is a joke. As much as they make and they can’t afford a debit card machine? Not sure why they pay people to work there if I have to pay five dollars to use a kiosk.
Very knowledgeable staff. Very helpful and professional. Offer excellent service. Thank you for your assistance.
Great people. Beautiful building. They worked with us on deposit. So nice. It is in Selmer… so it’s not super local to the Pickwick Community
New. Holding was a wast of money and a large east of space. Lobby is oversized when I was there there were 3 people in the entire building. What’s even worse!! Massive waste of electricity!!!!Beautiful building!!just a shame for the waste!!!
Nice people. Just dont be late on your payment. $135.00 reconnect fee after hours.. ouch!!!
Pay your bill well in advance. TVEC raises their prices every year after their annual meeting. And if you are unknown to the high hood Haha of the county; you don’t get elected to their board.
Pay your bill in person, these ladies are a joy to talk to. Very understanding and willing to listen. Very good location to stop by.
Help you when you need it great people
Not the fastest place to get thru but definitely one of the cleanest with the friendliest most helpful group of folks you’ll come across.
Where is all the help from other power companies we are always last in line on Kennedy road as we are the least important// this company does not have resources in the event such as we are experiencing. Kennedy road never and has never got …
PEC have very nice friendly staff that are eager to help you and answer any questions. They do offer pre paid light service. And it does not take very long to get in and out of there .
No one professes to be able to take a card payment over the phone, instead directing you to their US Payments or Pay Site. US Payments is a misery to navigate, and if you can make it through the prompts, all of which are poorly timed, you …
Pickwick electric is a joke I had to pay 600$ to get the lights on and now I have no power after going grocery shopping at 430 pm it is now 214 am and still no power so where is my money going they pull power of from water and solor and …
The people that are there act like they own the place. I was late because I had gotten covid and the 3rd time they made us go on prepay and didn’t even take into consideration the illness. If I had a alternative I would change power companies in the morning.
Thanks to all the men and women, from Pickwick Electric, who worked through the rain and storms, until all our homes were lit back up. We appreciate you and are so thankful for your endless effort in taking care of us! Thank you! …
I have a baby and have spent all week on this phone trying to find out just when my power is being connected. Apparently only mr Gibbs knows when power will be connected and doesn’t contain the brain cells to answer the phone or return …
Great people and good customer service
Always have had great service!
Pickwick electric should not be the only option we have for electricity there needs to be some competition. That way the public has a choice. Nothing against Pickwick electric I just think that what’s right is right. The employees are very sweet
The only electric company around for our area. Good service and quick to repair outages. Only problem is like today. We didn’t get our bill so I went to pay it. Now I’ve had a knee replacement and my husband was in a accident, so with us …
I bought a house in Mcnairy co and my deposit was going to be 650.00 to get my electricity turned on. Instead they ran my credit score and it didn’t cost me a dime. I only paid 5.00 for membership fees. I needed a street light they came …
The best person in the building is Marissa B. She is the only person I want to talk now after going through transferring my electricity to a new home. Shes the only reason I even gave them 3 stars.
Poor customer service.
If you are a service member there is no way to pause your service while out of the country. You either keep paying while overseas or come home to no power.
Worst utility company that ever existed. If a small internet company with 3 service workers can restore service, faster than an electric company, there’s a serious problem.
The staff is friendly and helpful. How ever if you want to pay your bill using a credit card or debit card you have to use a Kiosk in the main entry. There is a service fee for using the kiosk to pay your bill which happens to be the same …
One word AWFUL! Paid oct 12th to get service and over 600.00 later still no power. Spent 45 minutes getting told how there’s an order and they can only do so much. Then to be told after seeing when our fees had been paid that we would get …
Need to improve their website. Useless trying to establish online account. In this era, there is absolutely no excuse for this.Their monthly magazine, while informative arrives too late. They have listings of events in certain areas of …
The employees are always nice. I love the option of pay as you go power!! Thanks for that option!
No human contact in customer service is horrible. We’re loosing food and etc because of Pickwick Electric. I will persue this because my services cost is as much or more than any other place I’ve lived , Alabama , Shelby Co TN, Madison Co …
When there’s a monopoly on anything the ones in power lose that human touch. If you are late with a bill you get shut off but if they screw up its a oups no refunds on anything .we will put your over payment towards your next bill even …
Said that they was going to have put power pole up by the end of this week. Now they are saying it will be next week. Our generator went out last night because we have been using it so much. I will be in contact with a lawyer and the news station
There is absolutely no customer service when there is a power outage which occurs frequently. When there is a power outage it’s an extraordinary amount of time before power is restored. If I could leave a review less than one star I would.
When you go to get power hooked up they can’t put in a work order until you pay them then tell you a time frame on when they will be out there to set a meter and 2 days past time frame still no meter , just excuse after excuse but mind you …
I am on prepay my check didn’t go into my account we have s winter weather advisory for the next 2 days called to talk to them to see if they would leave power on for the next two days because I have a child at home Nope getting turned …