We have been a member for over 17 yrs. Merck Fed Credit Union in general have been there for us along the way. I hardly ever go into the branch, most of my transactions are over the phone or online and the staffs and customer service are …
Better than bank or average credit union to keep some cash. BUT, if you call them with a simple question and you don’t get someone to answer the phone (happens often) and you leave a message, they don’t call you back. Customer service FAIL! …
Greedy, unwilling to work to solve issues.
We have been a member for over 17 yrs. Merck Fed Credit Union in general have been there for us along the way. I hardly ever go into the branch, most of my transactions are over the phone or online and the staffs and customer service are …
Sandy is a ROCK STAR!
SANDY is a Rock star! …
Better than bank or average credit union to keep some cash. BUT, if you call them with a simple question and you don’t get someone to answer the phone (happens often) and you leave a message, they don’t call you back. Customer service FAIL! …