PO Box 538, Fords NJ 08863 P:732.738.9100 F:732.738.1905 See more
Read More| Friday | 9AM to 5PM |
| Saturday | 9AM to 12PM |
| Sunday | Closed |
| Monday | 9AM to 6PM |
| Tuesday | 9AM to 6PM |
| Wednesday | 9AM to 6PM |
| Thursday | 9AM to 6PM |
720 King George Rd Ste 211, Fords, NJ 08863
Just Terrible…
Very ignorant
Buyer beware!
I did not write this
Very rude and unprofessional
unprofessional. Terrible customer service!!!!!!
Terrible customer service and by the president at that
No problems with them.
Prime example of a Predatory loan company
Customer are very rude and unprofessional.
Customer service not great at all
Customer Services Sucks!!!! They are very rude.
Worst!!!! Company ever!!!!! They add fees can’t even explain why!!!!! Horrible!!!!!!!!!!!!!
EXTREMELY UNPROFESSIONAL AND RUDE
REPORTING TO THE BETTER BUSINESS BUREAU!!!!
Sharon from thrift,, one to ten she is a ten to work with 5star rating
So unprofessional especially the lady from the repo department she is so disrespectful
THIS PLACE IS A COMPLETE RIP OFF! DON’T USE THEM! THEY ARE RUDE AND DON’T CARE ABOUT THERE CUSTOMERS!
Absolute worst company. Disrespectful and they dont care about their customers.
HORRIBLE customer service! The manager is VERY RUDE . DO NOT use this company
Very rude and to customers and they don’t answer questions nicely at all. I wouldn’t recommend them to anyone at all
Worked well for me. Rate was good. Not everybody will love you.
Such a rude and unprofessional place I would never do business with thrift investment again not do i recommend anyone with a brain to do so either ..Custom service and supervisors are the worse…
The CSR are professional and have treated me with professionalism and respect.
Rude for no reason. No modern way to make payments electronically and the nerve to be angry when proven wrong. Never again.
The absolute worst people I have ever dealt with. You are better off borrowing money from a loan shark.
Worst of the worst. Run by a bunch of goons who yell at you, threaten, and hang up on you. This is a mafioso deal for sure.
The worst DO NOT WASTE YOUR TIME !! They will try to rob you -1 star deserved
I personally never had an issue with this company or its customer service. I would deal with them again if I had to.
The worst stay away…. Very unprofessional and will rip you off any chance they get. FIND ANOTHER PLACE not worth it…..
At 345pm om March 27 I had the most unfortunate luck to have had to deal with the customer service center at this bank, they were rude, unprofessional, an out of line!..I would not recommend this bank to a single person!
Idk I never really had an issue the agents working here seem fine to me.
These people are the worst set of people I don’t know if they are human are what but stay away from customer service is disgusting… bad for business
They are very rude and unprofessional I would not recommend this place if anyone tries to tell you different do not listen run. If I could give no stars I would
This company is the most umprofesional, No costumer service. Think about it if you get approved with this company. This is a mafia
This the worst company ever no one should ever deal with them please run if you are trying to get Loan from this company they are rude and will rob u for everything you got
TERRIBLE TERRIBLE service, 2 months ago I finished paying my credit and still do not give me the documents, when I call they answered that they were sent but they do not have any tracking number, the person who answers the phone is rude and arroganto, do not work with this company It is the worst.
THE ABSOLUTE WORST customer service I’ve ever had in my life!!! they SHOULD BE REPORTED TO BBB IMMEDIATELY VERY RUDE and unprofessional. no STARS
Natalie and Joseph were awesome today!!!!! They took care of me….
Thanks again Natalie and Joseph for your patience!
I’ve called in many times. Always got through to an actual human being right away. Payments online are easy
Horrible customer service. David the supervisor talks to his customers with incredible disrespect and even mimics what you say back to you like a child. HORRIBLE COMPANY WITH HORRIBLE SUPERVISORS
I echo everyone else. They are rude and nasty. Trying to make the last payment on my car and nothing but problems.
They are thieves, Rude people the legal department is a mess, I call for questions and the manager cursed me out. Please think twice before doing business with this company
David the vice president has a real attitude problem. Likes to raise his voice and get nasty, when you ask him a question.
Had a great experience with my car loan. Hoping that I can get another approval through them soon.
Bought a car in 2007, And payed off the car and to this day i still owe the bank money, and i already payed off the car. They never removed after calling and sending letters.
All time worst car loan company. Borrow the money if you have to but do NOT use this company.
Payed my last payment. Kept faxing them proof to get my title and they kept throwing it away. 3 times this happened. Kept telling me it was missing info. I will NEVER use this company again.
This was the worst financial loan agency around I called about my title that I never received this man on the phone that called his self the Vice President was so childish and rude I will never deal with them again..
I was just talking to the manager trying to explain to her a situation she told me she doesn’t have to listen to me and that I am a nobody… this company is a scam and the lady Kristin l is a two year old screaming yelling over the phone so much for a director! SCAM SCAM SCAM SCAM!!!!
Never had any problems. Everyone I have spoken with has been very helpful.
I would give 0 stars if I could. The employees need to take some classes in business or customer service so they can learn how to talk to customers with a tiny itty bitty bit of respect. Glad I’ll be going with a different lender.
WORST COMPANY EVER!!! Do not deal with them it will be a big mistake!!! Very RUDE AND UNPROFESSIONAL!!! They’r LIARS and behave like children. I wouldn’t even give them 1 star but I had to in order to write this review.
The worst company to finance through the customer service sucks and they have nasty attitudes!! They told me I certain amount for my payoff then tryed to get me to pay a extra 400 talked to the “President” KURSIC hes just as ghetto and …
The reps are terrible. To make a payment is like jumping through hoops. Honestly I want my loan transferred to another lender.
This place is HORRIBLE.. The manager states they don’t record their conversations, the woman got very rude with my husband and said she will hang up on him. They need to be retrained. They suck. Don’t waste your time. They didn’t even deserve this one star.
I financed my car through Thrift Investment Corp. Their customer service is “hit or miss” with few “wow moments”. I made all my payments online . All payments made are displayed on the website. They DO report to Equifax , so if your trying …
Usually have a great experience with the customer service until today when 2 RUDE IGNORANT representatives got extra loud and for not completely explaining my interest premium in beginning of loan. Unprofessional …….
Always very helpful and nice. Sent me a payment history immediately and told me to call again if I had any questions.
They were very rude when I asked for help. A dealer they working with sold me a bad car and refusing to fix it for months leaving me with more money then I paid for the car in repairs . They are not willing to help in any way .
My experience with Thrift Investment is very poor. I would never send anyone I know to do business with them. They don’t help with any problem and talk rude and disrespectful. They also tell their customers things like “We don’t need your …
They stalk social media and send repeated THREATS via text messages and emails even after being informed of their violation of consumer rights. RUN RUN RUN away from this company as FAST as possible
I bought a 535 bmw it’s been problems ever sense after warranty expired I junked the car and still made my 3 year payments in 1 year , I took the lost now I don’t have to deal with those azzholez
I personally wouldnt even give them one star. They have a very rude supervisor there. He doesnt have good communication skill at all to be someone that people work over people is really unbelievable. He makes this place look like …
29.9 𝐼𝑛𝑡𝑟𝑒𝑠𝑡 𝑟𝑎𝑡𝑒 𝑜𝑛 𝑙𝑜𝑤 𝑣𝑎𝑙𝑢𝑒 𝑐𝑎𝑟𝑠. 𝑌𝑜𝑢 𝑤𝑖𝑙𝑙 𝑝𝑎𝑦 𝑑𝑜𝑢𝑏𝑙𝑒 𝑔𝑜𝑖𝑛𝑔 𝑡ℎ𝑟𝑜𝑢𝑔ℎ 𝑡ℎ𝑖𝑠 𝑐𝑜𝑚𝑝𝑎𝑛𝑦. 𝐷𝑜𝑛𝑡 𝑑𝑒𝑎𝑙 𝑤𝑖𝑡ℎ 𝑡ℎ𝑜𝑠𝑒 𝑤ℎ𝑜 𝑑𝑒𝑎𝑙 𝑤𝑖𝑡ℎ 𝑡ℎ𝑒𝑠𝑒 𝑔𝑢𝑦𝑠.. 𝑇ℎ𝑒𝑦 𝑎𝑟𝑒 𝐶𝑅𝑂𝑂𝐾𝑆 …
Where do I begin? I have been faithfully making my payments for the past two years. I have just four payments left. Now they tell me they haven’t received my payment which I mailed about a month ago. I called to resolve the matter and the workers were all rude, incompetent, inept. I believe they are running a scam.
If I could rate this company a negative I would .DO NOT finance a car from them . They are such rip offs . I bought a car from Shamrock in linden the car broke down on me in within 30 days. The whole entire motor was shot . I am a single …
Oh my God is crazy that you have to give them one star in order to make a review. Is the most unprofessional peoples you can deal with, rude and don’t care what kind of issues u can have even if u just own one or two payments they just …
The worst company I end up paying a Dodge Durango 2000 completly they stole the car with a towing truck company and tell me because I never get a full cover Insurance on my car they will need to make sure the car was covered . They never …
I felt obligated to give a fair review of my own personal experience. I’ve called and asked for help a few times and I was promptly assisted via email and over the phone. everyone’s experience is different but sometimes we take out …
Well if I had the chance to read the reviews first before dealing with those creatures. It is a shame that all the complaints I read are about the same. I don’t usually write reviews but base on a current experience, I had to research this …
I apparently was behind one month on my car loan which i guess i missed and the man called me a dead beat and said i should thank him for not repossesing my car and was yelling at me. I asked him 3 times to switch me to a superviser and he …
DO NOT USE THS COMPANY. THEY ARE SCAMMERS. TOTAL RIP OFF. VERY RUDE AND UNPROFESSIONAL. …
Really helpful and polite Best customer service I’ve received !
in one visit to a dealership i had a car and financing through thrift. payed everything online and they even offered to help me apply for a claim when my vehicle was damaged. No issues whatsoever
My brother financed his dodge Avenger with this company when he thought He would never be able to buy a car from anyone with his credit score. They were awesome and helped him out and financed him at an affordable monthly payment. I …
I see a lot of bad reviews about this company I’ve dealt with them on 2 occasions for 2 different vehicles and I must say they’ve been pretty fair to me. One review stated that they got a car from Shamrock Motors, they are a ripoff, sell …
Wish I could leave no stars. This is a horrible company. Their manager Dave I believe is a child . He talks down to you and over you. He doesn’t listen and refuses to work with you. Now they are threatening to sue before even trying to repo the car. This place should be reported to the BBB and shut down!
I Love these guys their customer service reps are polite and they send you texts to let you know when a payment is coming due and it helps me because I’m forgetful!!!!!! Great Group
Worst company ever, the people in there have the worst attitudes. My payments were all paid, they ” lost” one of my payments, harrassed me every month before my bill was even due. They also add bogus fees to your account with out your …
If I could give them zero stars I would give them too. The customer service is bad and very rude. They do not offer payment arrangements if at some point you need them and they tell you that you should leave the car in their facilities until you pay the monthly fee and the late payment to return you the car.
The worst bank ever, idk how they able to call them self a bank. they dont report to credit at all but want there money on time. They lie so much. brought a car that was junk told them to come get it sell the car and i paid what ever left …
I financed my car through Thrift Investment Corp. I have nothing bad to say about their customer service since I did all my payments online using payment vision. All my payments were tracked on the site and I received my title about a month after paying off the loan. Would definitely recommend their services!
HORRIBLE EXPERIENCE!!!!! Their customer service suck!!! I paid off my car and I am still waiting for my title. Was told that it was mailed out but I never received it. When I asked for a tracking number of the where it was sent, was told …
REPOTED TO THE BBB!!!!!
THE MOST APPAULLING AND DISRESPECTFUL SERVICE I HAVE EVER EXPERIENCED, YOU DONT DESERVE THE STAR IT TAKES FOR ME TO WRITE THIS! You would assume after paying …
is there something BELOW the 1 star!!! this company is HORRIBLE! I never had a problem with the last car loan, I pay my bill on time every month! and a MISTAKE they made is messing my account up and they don’t try to correct their mistake. …
I purchased a truck and the truck stopped working after 5 months. I will not pay for a truck that stopped working after 5 months that I put a down payment on and continue to make car payments. I spoke to many people at that company and got …
I called this company to see if I can get some help with my payment this month, and the supervisor was so rude and disrespectful. I tried to explain to him that I am a single mom with two kids and my hours were reduced due to the …
If I could do a negative rating I totally would. I have been harassed the last couple of weeks by then saying I haven’t made a payment on my vehicle. However I have been making every payment on time since I got the vehicle, and my records …
Extremely unprofessional and corrupt is how I would rate them. I work for a Mercedes Dealer assisting a client in getting a payoff. The arrogant rude man that answers the phone didn’t even want to bother assisting at first. His name David …
This place is the most unrespectful place. Starting from their Vice President Dave Hojnowski. He continuously cut me off trying to explain the situation and called me various names. The company does not value the customers and do not work …
DO NOT USE THIS COMPANY! There is a female named Olivia that is extremely rude, she will throw insults and threats at you… there is absolutely no leveling with these people. Extremely unprofessional! The woman refuses to give her name and …
Anyone working with this finance institution has very little recourse for auto loans. If you want first class service, you need first class credit. Yes, I was paying 24% on three years, but it was between that and no car. I needed a …
I am pleased to see all of the 1 star ratings for this company. I thought it was only me that they were rude and unprofessional to.I have a car loan with them for a vehicle that will not pass inspection and has many oil leaks that were not …
I just had the worst answer from this people. The first call the lady never introduce her self, I ask her if I can pay off my balance and she told me to do it my self on line. I ask her for the balance and gave me the wrong amount.That was …
This is the WORST COMPANY EVER!!!! I simply called to inquire about the length of time the inquiry would remain on my credit report. When I tell you I was in tears because the representative screamed at me at the top of his lungs, I kid you …
Wish I could give less than one star. Got shafted on a used car that I financed through them. Got a payoff amount and paid it off, was told the title would take like 2 weeks. I call to make sure and all of a sudden I owe them $15 after they …
Do these people even deserve a star? I have never been so enraged over a human interaction in my entire life. Their level of rude and unprofessional behavior is unparalleled by any business I have ever dealt with. …
I just received a call from a woman who didn’t even say her name and from the very beginning was incredibly rude. I co-signed for my boyfriend’s truck and they called me, I answered and got no reply after saying “hello” about 5 times so …
This organization has the worst level of customer service I ever had to experience in my lifetime. After paying my car off close to ten years ago, I placed a call to the Thrift Investment to clear a lien on my title. The first …
If I can give 0 stars I would! Look at their rating already. The most unprofessional people you will deal with DO NOT do business with them they will scam you! They make up fees and get disrespectful on the phone. The guy Ankush is disrespectful and they need to be reported
The worst rude company i have ever dealt with .They are suing me now for a BMW I gave back. The car was no good and I made a few payments it was a junk car after 2 months. Now they want to garnish my check to pay off the car. I know I have …
If I could give this company less than a star I would. The people working there couldn’t care less about you. I rarely got an answer when I called and I’ve sent emails and left messages on several occasions and never received a call back. …
I had a minor issue to pay a month late, now I get it it’s my fault I couldn’t pay this month but I had to get a new job so I was behind all my bills. I asked to speak to a manger and I got one and he was very rude. All I said was I felt …
I would give this organization zero stars if I could. I work for a dealership and had the unfortunate task of dealing with these people for a payoff request. The level of professionalism here is abysmal! I sent multiple emails requesting …
Terrible customer service. I called to ask if i can get my payments reported to my credit since i went through bankruptcy and decided to keep my car because it no longer shows as an open account. Instead of them just listening to what i was …
I’ve read all the reviews of Thrift Investment, and felt the need to share my experience. From the start, financing through them was quick and painless. I was able to pay online, keeping in mind that sometimes their system takes a few days …
*By far the worst customer service* I have ever encountered with, David the Vice President is one of the worst allows the other employees to speak disrespectful to customers on top of everything Defines them, with everything that is going …
I had horrible credit and could not get out of it. NO bank would even take a look at me. I went to a local dealer and they said they would have an option for me. With some work I was approved through Thrift Investment !!! I was able to work …
They are not transparent when it comes to what amount you will end up paying for your vehicle. You get a payment booklet that you tear off the remit coupon to send in with your payment every month that does not give you a remaining balance. …
If I could give 0 stars I would! Currently financing through this company and they’re HORRIBLE. I’ve never dealt with such rude and unprofessional people before in my life. I was behind 1 month on my car note and received all kinds of …
Worst company everrr!!!!! I literally called to see about a payment and they gave me hell. I spoke to a lady the first time I called and she gave me the worst attitude ever. Telling me I didn’t know what I was talking about. Making me feel …
Im not sure why this company has such a poor rating. This company gave me the opportunity to be able to get a “new to me” vehicle after I totaled my car in an ice related accident on my way to work just over 3 years ago. I have reached out …
Gave me a loan when I had no credit made all my payments on time just paid off my car today they were always nice and helpful whenever I called them worked with me early in the pandemic when I lost my job no complaints
Don’t mind the username, I made this 15 years ago. I have a car financed through them (needed a co signer) the car is JUNK. I tried to trade it in at car max (with car max offering to pay the car in full) and Thrift had told me they …
I can DEFINITELY agree with everyone who says thrift investment customer service is beyond disrespectful. I wish I never was doing business with them. Even the manager has a nasty attitude. I can’t wait until I’m done doing business with …
Believe the reviews. Horrible customer service. Understandable if you have strong policy’s but there’s a better way to speak and interact with your customers. Called in to see if I can get a payment rescheduled, I understand it was not …
Helped me in financing a car despite already having another car loan. Very personable and professional in our dealings. I would highly recommend if you are experiencing any hard luck financing situations. I’m very thankful for their trust in me.
Dave is very rude and unprofessional I wish to never ever work with this company again. They work with people who have bad credit but they treat you as such.
If I can give 0 stars I would. I’m a used car dealership that took a trade from a customer that had a loan with Thrift bank. My dealership paid off the loan 2 weeks ago and still no title. Telling me they mailed it out regular mail. Why …
These people are very rude and curse on the phone at customers and also make up fees as they go. Their worker Ankush Goyal has many reviews about him being terrible and its no joke. They have taken more money from me than was owed. I owed …
I had a great experience with one of the Thrift Investment agents named Ross. I was going thru a divorce and had my credit not as good as I wanted to. With the assistance from Ross of Thrift investment agency in Fords NJ, I was able to …
I was calling about a payment that I thought I paid and I was speaking in a respectful manner. When I asked the guy why is he being nasty he lied and turned it on me stating that I was being nasty to him then said yeah well pay the money …
RUDE AND INCOMPETENT LIARS.This has to be the WORST COMPANY TO WORK WITH. They have no respect for the clients transfer you to a different person without even notifying you.And good luck finding anyone at 9am , that’s the time they are …
Would not recommend! Customer service is baffling and the employees are extremely dismissive! Happy to submit final payment today!!
I was told that this company may not be a good company to work with…I was told they were crooked however I have had nothing but good experiences with them. I was sick and out of work for awhile and have been having trouble making the …
Been dealing with this company for 2 years. They are very professional. Just like any other loan company they like bills paid on time. That being said they will work with you if you fall behind. I give them a A+.
Im not understanding why thw reviews are so bad? I have had nothing but a great experience since working with Throft Investment Corp. They are understanding of late payments (just call) and do not harrass you if you are a little late like …
My experience with Thrift Investment Corp. is A+++. My son purchased a used car in NJ a few months back. We were not pleased with the interest rate and loan terms from the used car lot. I personally spoke with Ross who worked with us to …