When you contact Shackleford’s Disposal, you are assured of one thing: a great job at a fair price. We will quote you an honest price so call today!
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
2097 Mount Vernon Rd, Newark, OH 43055
They pick up the trash. When they feel like it. Holiday pickup they won’t even bother fully emptying the bin. …
It was awesome
Great people
An service
Perfect
Thanks for always taking my trash for me!
Great customer service!
Friendly staff and excellent service.
Good people makes good business
They do a great job thumbs up !!!!
They’ve completely ignored repeated calls to pick up trash. Terrible!
Not recommended. Keep ALL receipts! Caution, may double bill you!
10 years of great service. I wouldn’t change a thing
Good company. Just need to send out bills . Have not received a bill I months
Had an issue, Mr Shackelford took care of it personally.
Are trash has been skipped more weeks then it has been picked up smh!!!! Very poor service!!! Do not recommend
Wh have had them for over 4 years and have had wonderful service every time. Thank you Shackelford Disposal!
They never miss my stop and some companies did. They are always easy to work with billing.
Everyone in the office is friendly and helpful
Couldn’t be more pleased.
They’re always on time. Very competitively priced.
They pick up everything we put out.
Very courteous when we’ve called.
They take out half of your trash, but ask you to pay full price🤣 …
Never get a bill then have to call and complain when they don’t pick up my trash and my trash sits piled up for a week. Would change but oh wait I cant it’s monopolized here. Yay!
Been with them for exactly a month they have picked up trash once in that month and have yet to give us a trash can utterly pathetic service also made a exscuse that the trash truck flipped as why they never showed up truly unbelievable .
I had great service and super friendly people. I bought use of a 6 yrd dumpster. The driver was great and very helpful with placement.
Thank you Shacklefords!
Every Bill cycle my bill ends up being late because theynever send the Bill. I end up getting a call saying hey your Bill is past due. Then they have excuses and still charge me the late fee. WORSTE TRASH SERVICE EVER
I have been billed and was told I would have a trash bin dropped of on Friday and no one brought one. I was told the first time I called in that she set me up on auto pay, and when I called to request a trash bin they said I was not. They do not mail statements or email you a bill. It seems like a very disorganized place.
Changed to Shacklefords after I had problems with another disposal company. They are steady and reliable, always come at around the same time and I haven’t had any issues with them.
Shackleford’s Disposal is an honest, reputable,locally family owned business. It is refreshing to see a hard working, community minded, environmentally concerned business in the area. I would highly recommend Shackleford’s Disposal for …
Honestly, worst trash company ever. They don’t pick up and even after calling in about it many times, they still don’t come pick up. DO NOT use Shacklefords. 0/10 recommend. I would give them 0 stars if I could.
Obviously it does no good to inform you and complain about behavior of employees otherwise driver on my route would not have been even more rude with even more animosity towards me than last weeks encounter. (n.Central ave.Utica.) .. …
I never had a trash company that didn’t take everything I put out by the curb (small items) I wanted to try this company but so far this is the 5th time they didn’t take everything. This time I had bags of leaves sitting by the trash can and they only took two and left. Going back to Waste Away.
Only been with this company couple weeks and they have already missed a week of picking up my trash. Driver said it wasn’t out at the curb when he went by but it absolutely was AND my neighbors uses them also and their trash was NOT picked up either. So…what does that tell you!!!
I just had one of their trucks run a stop sign and pull out in front of me. The driver looked and saw me but still pulled out. I had to slam on the brakes to avoid hitting him. When I pulled up next to him at the next intersection he blew …
Absolutely horrible service! They came and only picked up half of my trash and when I called the supervisor interrupted me and said yeah I’ve already heard about that then said it would be fixed that day and lied. They don’t care, do not use them. I’m switching service. Wouldn’t even give them a star but it’s making me.
3.5 rating should have never went with this company, on delivery they drove 20 feet into the yard in spring leaving 1 foot ruts, then the driver kept driving off into the yard several times a year leaving rutts, the owner canceled …
I wish I didn’t have to leave a one-star review, because I’ve had their garbage service for years with no problems. But it’s now been 5 weeks and 4 calls since I first requested recycling service, and they still haven’t dropped off the …
Shacklefords is fantastic ! They are so willing to work with me especially when its hard for me to pay my bill in full. The ladies in the office are very respectful and always greet me with a smile when I walk into the door. The men that pick up my trash are not only just my trash men but they are gentlemen.
Terrible customer service! Turned us into collections after they cashed our check before the June 2017 due date. My wife and I called mutiple times to get this problem resolved, most of the time with no call backs unless someone answered …
Avoid this service like the plague!!!! Trash pick up was great but the office staff really SUCKS!! Like others I never received a bill and when they called about payment they said they sent it out and the post office must have lost it …
I LOVE Shackleford’s! The owner didn’t make the top business people under 40 for nothing. My pick ups have always been on time and when I moved in to my new house they even came back to pick up my refuse when I missed the day. I have had …
I’ve used this company for a few years now. The employees are always super nice when I call in. A few time’s they’ve missed picking up my trash because of new driver’s but have always sent someone to get it.
Had one oversight late payment after 3 years. $10 late charge on a $43 bill plus one month after I paid that $13.50 “collection” fee after bill for the next month. Called to ask why and customer service rep said I’m not the owner and hung up on me.
Simply one of the worst customer service experiences I have ever had. Multiple missed pick-ups as well as billing errors. Almost 6 months after I terminated the service, I received a debt collection notice. Usually you get what you pay for, but when it comes to Shakleford Disposal, you get less than what you paid for.
The ladies in the office have always been pleasant to speak with luckily, because I call in weekly, YES WEEKLY, to let them know they haven’t picked up the trash and recycling yet. After 6 weeks of calling in at 4:30 pm, I’m done. I will happily give my money to a different company who will get the job done without constant reminders.
This is a CLASS organization. Every Monday morning my trash gets picked up at 5am. It doesn’t matter how many bags, furniture, or trash cans I set out on the driveway. …
Shacklefords Disposal was referred to me by my parents. They have had their services for years and have never had any issues. At times, they have had larger loads (working on projects around the house, cleaning out the garage) and …
I’ve been with Shackleford’s for over two years and have never had any problems. The guy(s) on my route do an excellent job and have taken everything I have ever placed at the curb. The price is very affordable and look forward to many more years of great service.
Since the town I live in I can only have them and from the first bill I’ve had nothing but issues with my bills. They had two separate accounts for me and one was always paid on time the other was always past due. The last time I paid I …
Shacklefords is the disposal service for both our family business and my parents home. They have been great to work with for the couple of years they have serviced the Bremen, Ohio area. If we have ever had an issue, which is rare, they …
I have had nothing but good service for 7 years. I like the fact that they are willing to let you make payment arrangements when unexpected bills
arise. Very friendly and understanding staff.
Since my bill is only $44 and that is chump change to them, the only way I can show my frustration is through a negative review. I signed up with this company August 2 and as of today, September 24 I still do not have a garbage bin from …
Like some we have had a few issues in the past and once calling the office and got an explanation all was resolved. We have not had any issues for a long time. Today we forgot the recycling and our driver knowing us well waited a few …
Have been using this company for years now. Today I was super impressed with our diver. We have had him in the past but he was on other routes lately but today he returned and it just so happen I forgot to.pull our can the 10 feet to the …
Very happy with this company, we switched to them a year ago and definitely better than the other company. Prices are lower and always pick up our trash and they neatly put the trash can back. The other place would throw it down across our driveway. So glad we use Shackleford now.
The day I called to cancel they charged me again within 10 minutes of cancelling. These people are incompetant theives and deserve to go bankrupt.
HORRIBLE. We just moved into our home and wanted to go with someone that also did recycling, we thought GREAT! They advise us Thursday early in the morning for pick up. Thursday rolls around and no one comes in the morning so we call and …
First let me say our bill is paid and on time. Despite us holding up our end of the deal our trash was not picked up AGAIN! This has happened several times since switching to them. When my husband called to inquire why we were skipped their …
I have been using Shackleford for years and get great support.
My trash was missed and I called for help. Kim kindly gave me a credit on my bill and she had the route manager send someone by to correct their mistake.
I also love the fact that they service churches for free!
I’ve been with Shacklefords for years now and they are definitely on top of the business. Never had any problems and the drivers are always professional..friendly and pick up everything that I have put out by the curb. The guys on my route are fantastic.
I cannot say enough good things about this company! We have had 2 different guys that have picked up our trash and both have went above and beyond in every way. Our toddler boys love to bring them snacks and drinks and they let them watch and even honk the horn. They bring our cans up and are just overall amazing!!
If I could leave 0 starts I would.
We recently moved to Newark and chose this company for our trash services since we wanted to include recycling. We paid and have yet to have our garbage picked …
I haven’t had my trash picked up in a month! I called to see why I was told my card wasn’t charged because of a problem with their system she said that the system didn’t even try to run my card. Another week has gone by without a call back …
Trash hasn’t been picked up since before Christmas. Called and they said I haven’t paid in nine months. Funny they take it automatic from my checking. None of my neighbors have been picked up either. The blame alot of the problem on new …
This is the best disposal
company in our experience. They have never missed us and we are out in a township.. …
I have been a customer for three and a half years. I have always made my payments on time and then I commit the ultimate sin and forgot to make my payment on the 16 of the month. On the 19th this trash company didn’t pick mine up. I call …