There is NOTHING like being 31 weeks pregnant and getting a call from your OB’s office stating that they are no longer in network with your insurance and the only way to continue receiving care is paying the out of pocket cost of being an …
I see Dr. Keller here for the past six years and have been very happy with the quality of care. I always recommend them to anyone looking for a new OB.
Not a single redeeming quality about this practice. Go elsewhere. It’s too much to even get in to all the ways they fail their patients. I don’t have the time nor energy to do a scathing review justice, just know there is a REASON they have such low ratings.
I have been going here since my first child 6 years ago. We are now on our 4th bundle of joy and I wouldnt recommend anyone other than the Williamsburg OGBYN.
They were fantastic for prenatal and delivery care! My only constructive criticism would be to better manage appointment times. However very helpful and understanding!
incredibly difficult. highly unprofessional. last minute cancellation after waiting 6 weeks to be seen is very frustrating. if I could leave zero stars, I would! keep up the bad work guys…
Appointment was at 10 am. Finished my paperwork at 10:02. 11 am came around, still hadn’t been seen. This did not look like a busy office so not sure why the wait was so long. Eventually at 11:10 am I walked out. Awful first time experience.
Would not recommend. Didn’t feel welcomed at all, didn’t go over any blood work, failed to inform me they found a cyst. My new dr was sent my ultrasound and mentioned to me a cyst from them.. so disappointed.
I was seen by Kita White, she’s great and so is her nurse. She came in before the exam and got to know me, she recommended some things. I like her A LOT! she’s the best however its hard to get someone on the phone
I had a wonderful experience with Dr. Isbel. He performed surgery that was, by far, the easiest procedure I ever had. Great bedside manner. He answered every question my husband and I had, took time with us, and explained all my options.
I honestly don’t understand some of the negative reviews for this practice. The doctors are very professional and any time I’ve called the nurses line I’ve received the help I’ve needed. Billing gave me a list of charges for all of their …
I so enjoyed my appt with Ms. White today. I was feeling irritated and rushed before seeing her and in her presence, I felt peaceful. She looked at me, didn’t rush, and showed genuine interest in me. What a beautiful way to start my day!
This is our second child. This was by far the most unprofessional medical service I have ever encountered. They have not one been ready at appointment times, they are snarky and rude. If you have any choice have your baby with someone else. (Which is hard because these rude unprofessional people have a monopoly in Williamsburg)
I was seen by Dr. Roberson on February 1st and told that the polyps she removed were cancerous. She referred me to Dr. Dedmond for surgery. Dr. Dedmond had to change the surgery until March 1st. Another GYN, Dr. McCann could perform the …
I don’t recommend this place at all. I’ve called so many times this past month due to having an iud placed and feeling like I have an infection. One of the nurses told me when I called that I basically wasn’t paying attention at my appt and …
Dr. Isbell delivered my daughter and he is amazing!! Dr Keller is also fantastic. Yes sometimes there is a bit of a wait during appts, but they are always thorough and answer questions well and with a good bedside manner.
Dr. Roberson did a wonderful job taking care of me pre & post operatively. She performed my hysterectomy. She was personable and always made sure my questions were answered.
I highly recommend her!!
I saw dr Keller for about 5 years I had to get a cystectomy at 16 they were print and amazing… then they moved… I started seeing Karen mcdamera I had gone through 2losses not only that but I called cause I was worried and they said oh …
I scheduled an appointment and specifically wanted a doctor. The doctor was not available until 3 weeks later so I made the appointment. They called me to let me know the doctor was not available on the day of the scheduled appointment and …
Will not be returning. I had my first appointment with this office in September of this year. I needed to be seen and was informed of a “duplicate ” record with an outstanding balance of $11. What would be $11? That doesnt even make sense. …
Terrible wait time of almost an hour to seen. No heads up they were running really behind and the waiting room was very crowded. I hadn’t been anywhere except that office and ended up with the Flu two days later.
My experience has not been very good. Ive had several appts where i have waited over an hour to be seen and then the doctors come and see you for 2 mins, barely say 2 words to you and walk out. At my last ultrasound the ultrasound tech …
I always enjoy my experience here. I always get called back for my appointment on time and the nurses are very nice. I have had an appointment with every doctor in the practice and thoroughly enjoyed every one, especially Dr Isbell and Dr …
I love Dr.Keller and Sentara Maternity ward.
If there was any other OB that delivered at Sentara I would probably go there instead. I hate making appointments and when you do make an appointment be …
Doctor Pearce was willing to induce me when I turned 39 weeks due to baby being on large side. Everything went well and had healthy baby boy at 9 pounds 12 ounces. However that was 22 months ago. Here I am now 37 weeks pregnant and have to …
I had a fantastic experience throughout my pregnancy and delivery with this practice. I highly recommend Dr. Keller. I liked all of the doctors at the practice but I think she really stood out above the rest! Not only is she very professional but I also always felt that she actually genuinely cares for her patients.
I do NOT recommend this place. They are unprofessional and by far the worst OB office i’ve been to. When I found out I was pregnant I was about 4 months, I called for a new patient appt I was told I was too far along. Later finding out the …
I’ve never felt compelled to leave a review on anything, so this is a new but necessary experience. Not only is this the hardest team of professionals to get ahold of, no matter which extension you press during business hours, but I’ve also …
The doctors are great! But the receptionist, billing, and phone services are terrible. The ladies who work the front desk speak inappropriately, loudy every time I’m in there. They bad mouth patients “you deal with her when she comes in, …
I had my son back in 2013 and really enjoyed Dr. Isabell. Although, a different doctor was on call the night my water broke and delivered me (Dr. Atawalker) who isn’t there anymore… I enjoyed the practice. Doctor Isabell really listened …
I had my first appointment with their NP, Kita White today and she was incredible! She came into the room and got to know me before the exam and I felt extremely comfortable with her! Her nurse was great as well. I look forward to being a long-term patient!
I did everything they asked- left a message & waited for someone to call me back to schedule an appointment, waited a MONTH for the appointment (not even with a Dr. – with an NP), filled out copious amounts of paperwork at home, signed up …
I will never return to this office. I would rather drive 45 minutes to another OBGYN than step foot in this place again. I was excited during my first pregnancy and woke up one morning to spotting. I called the office (they are EXTREMELY …
I tried to set up a pre-natal apt and they gave me the run around for almost a week and still no results. I told them I had started bleeding and was worried that I was having another miscarriage and no one seemed to be concerned and care. …
Called for an appointment to get nexplanon replaced and was told they couldn’t do it. The operator said I had to go through new patient process first (called someone else and they did it no problem). Then what I tried to schedule an …
I was really worried about coming here because of all the negative reviews so I felt it was important that I share my positive experience. I came here in December explicitly to get the copper IUD. I saw their NP, Karen McNamera, who was …
99% of the time I’ve had great experiences with this office and group. I’ve been coming here for the last 12 years, from my very first gyno appointment. For the last 2 years I’ve been seeing Megan Theise and loveee her! She’s gentle, great …
I’ve received gynecological and obstetric care from this practice. The support staff is helpful and polite. The doctors are competent and generally seem to be in touch with my needs as a patient. My children were delivered with Dr. Keller …
I worked in a medical office before, I understand how challenging it can be for most people in the office. So, I feel like I have a great amount of patience when it comes to my visits. I have been with this office for about 8 years. …
The only reason I’m even giving a star is because you can’t give zero stars. I had my first visit with Karen McNamara and it was awful. I’d never been on birth control prior to this and I was pretty opposed to taking the pill since I knew I …
Wow!! After my last pregnancy 4.5 years ago, I was gaining a lot of weight and had some health issues. The doctor was so quick to say I was depressed and prescribed antidepressants and sent me on my way. I knew that wasn’t right so I went …
I don’t understand the bad reviews for this office, so I’m leaving a review. I started with this office about 7 m ago. I am pregnant with my 3rd baby. This is a new office for me and everyone has been great ! The first time I called, …
Experienced a miscarriage and made my first appointment with this place to confirm the miscarriage and speak to a physician. During my appointment the experience was just okay. The bedside manner was lacking and the individual who drew my …
I went through a miscarriage about 6 months ago with them, the only issue I had then was after the ultrasound I was left in the room quite a while alone to wonder what was going on(the ultrasound tech said she was getting a doc and would be …
I went in for a family consultation. Waited for 1 hour, and was seen for 10 mins. They billed a code that is not recognized by my insurance BCBS. Watch out for your bill when come to this facility. Their billing department is also non-existing, never picked up any phone calls.
Dr. Isbell is the best and for him alone I’d give 5 stars. He’s always on time with his appointments but you don’t feel rushed. He has a very warm bedside manner. I was very happy that he was the doctor on-call to deliver my daughter. Ms. …
I don’t understand why their reviews are so low, they deserve five stars, I’ve been going here since 2006 and never had an issue nor have I been treated badly.
Dr. Roberson delivered my two daughters via c-section in 2008 and 2013 and now I …
Megan, with Patient Scheduling, is so helpful, thorough, and kind. I’m an OB patient transferring from another local OB office, and had many questions about the process of scheduling appointments as this is my first pregnancy. Megan …
I found myself here because I was looking up the office phone number, but after seeing the reviews I felt the need to leave my own. I am shocked that this practice would receive anything less than 5 stars. My experience here has been …
I had my second pregnancy with Williamsburg OBGYN. My first was in a different state so I can compare to another office. If you are looking for a doctors office to hold your hand through your pregnancy, this may not be the office for you. …
I have had two high risk pregnancies and was under the care of Williamsburg Obstetrics and Gynecology. I had great experiences from the beginning to end. I had appts with all the care providers in the office and thought they were all amazing. Dr Keller and Dr Isbell delivered my babies by c section and took great care of me.
I have used this office for both pregnancies now and haven’t had any issues other than Dr.Pearce BOTH times.
He should NOT be a obgyn doctor and I am shocked they still allow him to work …
I am 30 weeks and a couple of days, and I had to make the choice to leave at this point. From the beginning I have had problems and being a “high risk” they called it it’s made me more uncomfortable. I saw Dr. Isbell the 1st appointment. He …
WORST DOCTORS EVER!
Experienced infertility and suffered a miscarriage under their care. The doctors have no bedside manner, nor do they care about their patients. The office staff …
Dr. Keller is my favorite of all the doctors. She knows me by name. She always listens to my concerns. She takes her time with you. Dr. Roberson is my second favorite. Both Very nice and listens to you. All wonderful doctors!
I have been a patient with them for years now, and have unfortunately been very let down every time. The employees are not very informative or comforting in all situations. You are rushed through your appointment after waiting an hour and …
Dr.Roberson is my favorite of all the doctors. She knows me by name. She always listens to my concerns. She takes her time with you. Dr. Isbell is my second favorite. He has taken care of me with both pregnancies. Very nice and listens to you. I’ve been with this office for 20+ years. All wonderful doctors!
If you want an OB that listens to you, believes you, doesn’t make you seem to be a bother and doesn’t deny something because of what THEY believe in, please take my advice and go some where else. Not sure on other appointments besides …
Second time using this this office and nothing but frustration and disappointment. The guy doctors do NOT listen or care about any issues/concerns you express because they think they know females bodies better than females and say …
Came here to get an IUD and it was horrible. Dr. Robertson invalidated my pain during and after the procedure, told me to stop yelling when I was in excruciating pain, and had a judgemental attitude the whole time. The office is also impossible to get in contact with for anything. DO NOT GO HERE
As a first time mom I am actively in labor now and seriously if I could I would choose to have my baby at home. Dr.Keller came highly recommended I do not care for the other doctors. I felt unheard and a bother to them. Very short and …
There is NOTHING like being 31 weeks pregnant and getting a call from your OB’s office stating that they are no longer in network with your insurance and the only way to continue receiving care is paying the out of pocket cost of being an …
Kinda hard to get someone on the phone
Good place to go
Rude service. Rude employee. I didnt feel comfortable
Incredibly long wait times to see impersonal doctors. Would not recommend!
Impossible to get an appt, then when you finally do they call you to cancel.
I have been going to them for over 25 years. The delivered my daughter. I would highly recommend them.
No one answer the phone there and a high risk six month pregnant teen was denied service even though she had full medical coverage
Dr. Keller was amazing. She was calm, supportive and did an amazing job during delivery.
I see Dr. Keller here for the past six years and have been very happy with the quality of care. I always recommend them to anyone looking for a new OB.
Not a single redeeming quality about this practice. Go elsewhere. It’s too much to even get in to all the ways they fail their patients. I don’t have the time nor energy to do a scathing review justice, just know there is a REASON they have such low ratings.
I have been going here since my first child 6 years ago. We are now on our 4th bundle of joy and I wouldnt recommend anyone other than the Williamsburg OGBYN.
They were fantastic for prenatal and delivery care! My only constructive criticism would be to better manage appointment times. However very helpful and understanding!
incredibly difficult. highly unprofessional. last minute cancellation after waiting 6 weeks to be seen is very frustrating. if I could leave zero stars, I would! keep up the bad work guys…
Appointment was at 10 am. Finished my paperwork at 10:02. 11 am came around, still hadn’t been seen. This did not look like a busy office so not sure why the wait was so long. Eventually at 11:10 am I walked out. Awful first time experience.
Would not recommend. Didn’t feel welcomed at all, didn’t go over any blood work, failed to inform me they found a cyst. My new dr was sent my ultrasound and mentioned to me a cyst from them.. so disappointed.
Love Dr Keller! Addresses all of my concerns and takes her time with her patients. Have never had a bad experience at this office.
I was seen by Kita White, she’s great and so is her nurse. She came in before the exam and got to know me, she recommended some things. I like her A LOT! she’s the best however its hard to get someone on the phone
I had a wonderful experience with Dr. Isbel. He performed surgery that was, by far, the easiest procedure I ever had. Great bedside manner. He answered every question my husband and I had, took time with us, and explained all my options.
Dr Keller is nothing short of amazing. She is worth waiting for when her schedule is booked out a ways. …
I honestly don’t understand some of the negative reviews for this practice. The doctors are very professional and any time I’ve called the nurses line I’ve received the help I’ve needed. Billing gave me a list of charges for all of their …
I so enjoyed my appt with Ms. White today. I was feeling irritated and rushed before seeing her and in her presence, I felt peaceful. She looked at me, didn’t rush, and showed genuine interest in me. What a beautiful way to start my day!
This is our second child. This was by far the most unprofessional medical service I have ever encountered. They have not one been ready at appointment times, they are snarky and rude. If you have any choice have your baby with someone else. (Which is hard because these rude unprofessional people have a monopoly in Williamsburg)
I was seen by Dr. Roberson on February 1st and told that the polyps she removed were cancerous. She referred me to Dr. Dedmond for surgery. Dr. Dedmond had to change the surgery until March 1st. Another GYN, Dr. McCann could perform the …
I don’t recommend this place at all. I’ve called so many times this past month due to having an iud placed and feeling like I have an infection. One of the nurses told me when I called that I basically wasn’t paying attention at my appt and …
Dr. Isbell delivered my daughter and he is amazing!! Dr Keller is also fantastic. Yes sometimes there is a bit of a wait during appts, but they are always thorough and answer questions well and with a good bedside manner.
Dr. Roberson did a wonderful job taking care of me pre & post operatively. She performed my hysterectomy. She was personable and always made sure my questions were answered.
I highly recommend her!!
I saw dr Keller for about 5 years I had to get a cystectomy at 16 they were print and amazing… then they moved… I started seeing Karen mcdamera I had gone through 2losses not only that but I called cause I was worried and they said oh …
I scheduled an appointment and specifically wanted a doctor. The doctor was not available until 3 weeks later so I made the appointment. They called me to let me know the doctor was not available on the day of the scheduled appointment and …
Will not be returning. I had my first appointment with this office in September of this year. I needed to be seen and was informed of a “duplicate ” record with an outstanding balance of $11. What would be $11? That doesnt even make sense. …
Terrible wait time of almost an hour to seen. No heads up they were running really behind and the waiting room was very crowded. I hadn’t been anywhere except that office and ended up with the Flu two days later.
Doctors are great receptionist are absolutely rude asl will hang up before you even finish speaking
My experience has not been very good. Ive had several appts where i have waited over an hour to be seen and then the doctors come and see you for 2 mins, barely say 2 words to you and walk out. At my last ultrasound the ultrasound tech …
I always enjoy my experience here. I always get called back for my appointment on time and the nurses are very nice. I have had an appointment with every doctor in the practice and thoroughly enjoyed every one, especially Dr Isbell and Dr …
I love Dr.Keller and Sentara Maternity ward.
If there was any other OB that delivered at Sentara I would probably go there instead. I hate making appointments and when you do make an appointment be …
Doctor Pearce was willing to induce me when I turned 39 weeks due to baby being on large side. Everything went well and had healthy baby boy at 9 pounds 12 ounces. However that was 22 months ago. Here I am now 37 weeks pregnant and have to …
I had a fantastic experience throughout my pregnancy and delivery with this practice. I highly recommend Dr. Keller. I liked all of the doctors at the practice but I think she really stood out above the rest! Not only is she very professional but I also always felt that she actually genuinely cares for her patients.
I do NOT recommend this place. They are unprofessional and by far the worst OB office i’ve been to. When I found out I was pregnant I was about 4 months, I called for a new patient appt I was told I was too far along. Later finding out the …
I’ve never felt compelled to leave a review on anything, so this is a new but necessary experience. Not only is this the hardest team of professionals to get ahold of, no matter which extension you press during business hours, but I’ve also …
The doctors are great! But the receptionist, billing, and phone services are terrible. The ladies who work the front desk speak inappropriately, loudy every time I’m in there. They bad mouth patients “you deal with her when she comes in, …
I had my son back in 2013 and really enjoyed Dr. Isabell. Although, a different doctor was on call the night my water broke and delivered me (Dr. Atawalker) who isn’t there anymore… I enjoyed the practice. Doctor Isabell really listened …
I had my first appointment with their NP, Kita White today and she was incredible! She came into the room and got to know me before the exam and I felt extremely comfortable with her! Her nurse was great as well. I look forward to being a long-term patient!
I did everything they asked- left a message & waited for someone to call me back to schedule an appointment, waited a MONTH for the appointment (not even with a Dr. – with an NP), filled out copious amounts of paperwork at home, signed up …
I will never return to this office. I would rather drive 45 minutes to another OBGYN than step foot in this place again. I was excited during my first pregnancy and woke up one morning to spotting. I called the office (they are EXTREMELY …
I tried to set up a pre-natal apt and they gave me the run around for almost a week and still no results. I told them I had started bleeding and was worried that I was having another miscarriage and no one seemed to be concerned and care. …
Called for an appointment to get nexplanon replaced and was told they couldn’t do it. The operator said I had to go through new patient process first (called someone else and they did it no problem). Then what I tried to schedule an …
I was really worried about coming here because of all the negative reviews so I felt it was important that I share my positive experience. I came here in December explicitly to get the copper IUD. I saw their NP, Karen McNamera, who was …
99% of the time I’ve had great experiences with this office and group. I’ve been coming here for the last 12 years, from my very first gyno appointment. For the last 2 years I’ve been seeing Megan Theise and loveee her! She’s gentle, great …
I’ve received gynecological and obstetric care from this practice. The support staff is helpful and polite. The doctors are competent and generally seem to be in touch with my needs as a patient. My children were delivered with Dr. Keller …
I worked in a medical office before, I understand how challenging it can be for most people in the office. So, I feel like I have a great amount of patience when it comes to my visits. I have been with this office for about 8 years. …
The only reason I’m even giving a star is because you can’t give zero stars. I had my first visit with Karen McNamara and it was awful. I’d never been on birth control prior to this and I was pretty opposed to taking the pill since I knew I …
Wow!! After my last pregnancy 4.5 years ago, I was gaining a lot of weight and had some health issues. The doctor was so quick to say I was depressed and prescribed antidepressants and sent me on my way. I knew that wasn’t right so I went …
I don’t understand the bad reviews for this office, so I’m leaving a review. I started with this office about 7 m ago. I am pregnant with my 3rd baby. This is a new office for me and everyone has been great ! The first time I called, …
Experienced a miscarriage and made my first appointment with this place to confirm the miscarriage and speak to a physician. During my appointment the experience was just okay. The bedside manner was lacking and the individual who drew my …
I went through a miscarriage about 6 months ago with them, the only issue I had then was after the ultrasound I was left in the room quite a while alone to wonder what was going on(the ultrasound tech said she was getting a doc and would be …
I went in for a family consultation. Waited for 1 hour, and was seen for 10 mins. They billed a code that is not recognized by my insurance BCBS. Watch out for your bill when come to this facility. Their billing department is also non-existing, never picked up any phone calls.
Dr. Isbell is the best and for him alone I’d give 5 stars. He’s always on time with his appointments but you don’t feel rushed. He has a very warm bedside manner. I was very happy that he was the doctor on-call to deliver my daughter. Ms. …
I don’t understand why their reviews are so low, they deserve five stars, I’ve been going here since 2006 and never had an issue nor have I been treated badly.
Dr. Roberson delivered my two daughters via c-section in 2008 and 2013 and now I …
Megan, with Patient Scheduling, is so helpful, thorough, and kind. I’m an OB patient transferring from another local OB office, and had many questions about the process of scheduling appointments as this is my first pregnancy. Megan …
I found myself here because I was looking up the office phone number, but after seeing the reviews I felt the need to leave my own. I am shocked that this practice would receive anything less than 5 stars. My experience here has been …
I had my second pregnancy with Williamsburg OBGYN. My first was in a different state so I can compare to another office. If you are looking for a doctors office to hold your hand through your pregnancy, this may not be the office for you. …
I have had two high risk pregnancies and was under the care of Williamsburg Obstetrics and Gynecology. I had great experiences from the beginning to end. I had appts with all the care providers in the office and thought they were all amazing. Dr Keller and Dr Isbell delivered my babies by c section and took great care of me.
I have used this office for both pregnancies now and haven’t had any issues other than Dr.Pearce BOTH times.
He should NOT be a obgyn doctor and I am shocked they still allow him to work …
I am 30 weeks and a couple of days, and I had to make the choice to leave at this point. From the beginning I have had problems and being a “high risk” they called it it’s made me more uncomfortable. I saw Dr. Isbell the 1st appointment. He …
WORST DOCTORS EVER!
Experienced infertility and suffered a miscarriage under their care. The doctors have no bedside manner, nor do they care about their patients. The office staff …
Dr. Keller is my favorite of all the doctors. She knows me by name. She always listens to my concerns. She takes her time with you. Dr. Roberson is my second favorite. Both Very nice and listens to you. All wonderful doctors!
I have been a patient with them for years now, and have unfortunately been very let down every time. The employees are not very informative or comforting in all situations. You are rushed through your appointment after waiting an hour and …
Dr.Roberson is my favorite of all the doctors. She knows me by name. She always listens to my concerns. She takes her time with you. Dr. Isbell is my second favorite. He has taken care of me with both pregnancies. Very nice and listens to you. I’ve been with this office for 20+ years. All wonderful doctors!
If you want an OB that listens to you, believes you, doesn’t make you seem to be a bother and doesn’t deny something because of what THEY believe in, please take my advice and go some where else. Not sure on other appointments besides …
Second time using this this office and nothing but frustration and disappointment. The guy doctors do NOT listen or care about any issues/concerns you express because they think they know females bodies better than females and say …
Came here to get an IUD and it was horrible. Dr. Robertson invalidated my pain during and after the procedure, told me to stop yelling when I was in excruciating pain, and had a judgemental attitude the whole time. The office is also impossible to get in contact with for anything. DO NOT GO HERE
RUN AWAY from this practice!
They have failed me many times. I can’t believe that I actually trusted them for as long as I did. Especially Dr White! …
As a first time mom I am actively in labor now and seriously if I could I would choose to have my baby at home. Dr.Keller came highly recommended I do not care for the other doctors. I felt unheard and a bother to them. Very short and …