These guys do NOT finance to non-citizens I have come to realize. That is borderline unethical and violates the Equal Lending. How do they get away with this nonsense? Scumbags !
There is the main bank, and a small branch in Cub Foods. Everyone at the banks that I have interacted with, knew what they were doing. Did it with a smile. Thanks Minnco!!
I love my local Andover Minnco! Everyone is so friendly. Especially Toni the drive through teller. They always know who I am by name, are very personable and help with all my needs quickly.
Haven’t been able to access my online account for several days even after several phone calls. I am always told the system is down. I get nowhere with these people we are packing up and going to Affinity.
I call in for know my payoff in my wife Loan and a very rude women pick up and tell me she can’t gave that information even if I’m the husband. In my understanding this is wrong, I have all the information that she need and was very rude …
Wish I could give zero stars!! This place is horrible!! had been a member for 20 years and had paid off over 30 loans with them, realestate, car, personal, toy, business loans all paid, but after the treatment I got over the last few …
I wish I could give 6 stars to balance out the people that have 1 star for things like bring turned down for a loan or the crybaby that came in 10 minutes before closing and wanted to set up a new account. This place is better than any regular bank. Especially Wells Fargo!
The Direct Deposit disaster may have been out of Minnco’s control & I am sure stressful for all staff. Wish we would have at least received an e-mail about issue early on and not left to wonder. The Tellers are nice so they do have that.
I needed to drop off a deposit, and change bills in for rolls of change. I went through the drive through and the lady got upset, asked me if I had called in the change, I said no,I wasn’t told I needed to. She threw her hands up and made …
Do not recommend using Trent S. for those looking to apply for a house loan. He is rarely in office and when he is, he never returned any of my voice mails. The ladies in office left all my paperwork with him and he still did not make an …
I left Affinity plus for Minnco, and I don’t regret it one bit!
They actually care about their members! They are kind and want the best for you! I love my local Minnco!
Account has been hacked. Got money back within 2 days. System goes down constantly whether it be their ap, etell, or their website. Good customer service though. But starting to get tired of fraud charges and down systems.
My family has been banking here for many many years. Never had any problems.. great service, loans, multiple accounts..until recently..I kept hearing other’s complaints about their accounts being hacked.. then it happened to my husband and …
I have a loan with this company and they were suppose to reimburse me for a laps in insurance on my travel trailer. They only re insured me a partial payment and put the rest back on my loan. Now they owe me money and I’m getting charged …
We bought a camper three years ago and they have been nothing but difficult to work with. First, our insurance agent was a tool and messed up coverage. This lovely agency decided to add additional money to our loan. We recently switched …
Minnco Does NOT protect their customers. 99% of financial institutions will let you dispute a charge (debit or credit) when you have an issue – whether mistake or fraud. NOT Minnco! If you dispute a charge on you debit card they want you to …
We used to like this bank. My husband opened an account years ago not knowing I could make no changes when I pay all the bills. He is the primary, and didn’t intend to set it up that way. Last year I had an associate add what they call …
I just went through the drive through, getting ready to deposit my check. I was waiting for the car next to me to get done and for the lady to finish. I got a rude remark asking what I was doing. I have had other encounters as well. Overall better costumer service need to be addressed.
This credit union enabled my soon to be ex-wife commit bank fraud on two occasions. When I confronted the VP Kirsten I was accused of being a lier and that the transaction occurred in the Andover branch. I reassured her I had never been in …
Fantastic service & Very competitive rates. They are always willing to go above and beyond for members. We especially appreciate Terry in lending. She is phenomenal!
Been banking here for 22 years. And I would say I have only had great experience with this bank. Only thing I would change is if a person looses their money order they should cancel it asap. And reissue one. But that’s the only issue I’ve had in 22 years.
Out of the three people I dealt with only one was pleasant. One of the ladies even crossed her arms and rolled her eyes every time I would try to speak, very unprofessional and rude! Minnco give your employees a customer service class on professionalism PLEASE! Or just hire toddlers, they probably have better manners.
Great people, ready too help you. They really are for there members
This is a great credit union with super friendly staff.
Staff a rude an disrespectful have poor customer service was treated not as a human should be treated..
Best bank I have ever had. 🌟😊💜🌹 …
Great bank, very friendly employees who seem to genuinely care.
Talked inside w/customer service. Very helpful. Depoit/Withdrawal drive thru only!
Waited all day for a call back about a loan, and many voicemails and still no word about my loan, this is the last time I use this bank!
These guys do NOT finance to non-citizens I have come to realize. That is borderline unethical and violates the Equal Lending. How do they get away with this nonsense? Scumbags !
Minnco in Cambridge is great! Friendly Staff. My car loan was quick with no hassle!
I usually have a few problems with Minnco but Terri helped me out and was so helpful and the nicest person ever!
It’s ok.
There is the main bank, and a small branch in Cub Foods. Everyone at the banks that I have interacted with, knew what they were doing. Did it with a smile. Thanks Minnco!!
The ladies at the front desk are always so nice and friendly.❤❤❤
I love my local Andover Minnco! Everyone is so friendly. Especially Toni the drive through teller. They always know who I am by name, are very personable and help with all my needs quickly.
Haven’t been able to access my online account for several days even after several phone calls. I am always told the system is down. I get nowhere with these people we are packing up and going to Affinity.
I call in for know my payoff in my wife Loan and a very rude women pick up and tell me she can’t gave that information even if I’m the husband. In my understanding this is wrong, I have all the information that she need and was very rude …
Wish I could give zero stars!! This place is horrible!! had been a member for 20 years and had paid off over 30 loans with them, realestate, car, personal, toy, business loans all paid, but after the treatment I got over the last few …
I wish I could give 6 stars to balance out the people that have 1 star for things like bring turned down for a loan or the crybaby that came in 10 minutes before closing and wanted to set up a new account. This place is better than any regular bank. Especially Wells Fargo!
The Direct Deposit disaster may have been out of Minnco’s control & I am sure stressful for all staff. Wish we would have at least received an e-mail about issue early on and not left to wonder. The Tellers are nice so they do have that.
I needed to drop off a deposit, and change bills in for rolls of change. I went through the drive through and the lady got upset, asked me if I had called in the change, I said no,I wasn’t told I needed to. She threw her hands up and made …
Do not recommend using Trent S. for those looking to apply for a house loan. He is rarely in office and when he is, he never returned any of my voice mails. The ladies in office left all my paperwork with him and he still did not make an …
I left Affinity plus for Minnco, and I don’t regret it one bit!
They actually care about their members! They are kind and want the best for you! I love my local Minnco!
Account has been hacked. Got money back within 2 days. System goes down constantly whether it be their ap, etell, or their website. Good customer service though. But starting to get tired of fraud charges and down systems.
My family has been banking here for many many years. Never had any problems.. great service, loans, multiple accounts..until recently..I kept hearing other’s complaints about their accounts being hacked.. then it happened to my husband and …
I have a loan with this company and they were suppose to reimburse me for a laps in insurance on my travel trailer. They only re insured me a partial payment and put the rest back on my loan. Now they owe me money and I’m getting charged …
We bought a camper three years ago and they have been nothing but difficult to work with. First, our insurance agent was a tool and messed up coverage. This lovely agency decided to add additional money to our loan. We recently switched …
When customers have a problem they like to Be little Customers
They are rude and disrespectful I expect that from a Regular bank not a credit Union.
Minnco Does NOT protect their customers. 99% of financial institutions will let you dispute a charge (debit or credit) when you have an issue – whether mistake or fraud. NOT Minnco! If you dispute a charge on you debit card they want you to …
We used to like this bank. My husband opened an account years ago not knowing I could make no changes when I pay all the bills. He is the primary, and didn’t intend to set it up that way. Last year I had an associate add what they call …
I just went through the drive through, getting ready to deposit my check. I was waiting for the car next to me to get done and for the lady to finish. I got a rude remark asking what I was doing. I have had other encounters as well. Overall better costumer service need to be addressed.
This credit union enabled my soon to be ex-wife commit bank fraud on two occasions. When I confronted the VP Kirsten I was accused of being a lier and that the transaction occurred in the Andover branch. I reassured her I had never been in …
Love this credit union!! Always had great encounters with the employees! Great service! And great rates on their loans!
Fantastic service & Very competitive rates. They are always willing to go above and beyond for members. We especially appreciate Terry in lending. She is phenomenal!
Been banking here for 22 years. And I would say I have only had great experience with this bank. Only thing I would change is if a person looses their money order they should cancel it asap. And reissue one. But that’s the only issue I’ve had in 22 years.
Out of the three people I dealt with only one was pleasant. One of the ladies even crossed her arms and rolled her eyes every time I would try to speak, very unprofessional and rude! Minnco give your employees a customer service class on professionalism PLEASE! Or just hire toddlers, they probably have better manners.