Operational for more than 40 years, Talro Insurance Agency is one of the leading companies that provides automobile insurance services for drivers in Chicago.
| Friday | 9AM to 9PM |
| Saturday | 9AM to 7PM |
| Sunday | 11AM to 5PM |
| Monday | 9AM to 9PM |
| Tuesday | 9AM to 9PM |
| Wednesday | 9AM to 9PM |
| Thursday | 9AM to 9PM |
4900 W Belmont Ave, Chicago, IL 60641
I would like to thank my agent Nayra who helped me pick the best coverage for my car and affordable and what can I say having a beautiful insurance agent just made my experience all that much better..
At the last minute, Ms. Beatrix was able to assist me and took care of me. I truly appreciate her professionalism and amazing customer service.
I love Talro! I’m so happy with this company. I just spoke with Lety. She was amazing! Thanks girl! She went above and beyond. 👏🏻 …
I don’t normally take care of the insurgence In the family. Now that I had to I’m glad I got to speak to someone like Amanda she was very patient and answered all of my questions . She was a great help.
When it comes to getting insurance nayra is your girl. She’s quick very thoughtful and helps you get the best deal with best coverage. Next time your trying to get a quote or renew ask for Nayra
My go to agent is Dalia. Shes very nice and helpful. Gets me the lowest rates that cover my car and dont hit hard on my wallet. Thank you Dalia.
I have been a customer of Talro for 5 years and I’ve recommended family and friends. They are always very professional with Great Customer Service!
Great customer service and quick and efficient
Fast and professional. Good service.
Very helpful, excellent customer service. Love the late hours available.
Very nice people to do business with. Sincerely Sebastian j Agrusa & also a shout out to veronica Guerra for her excellent service.
I’ve been dealing with them for 10 to 15 years. I just started having problems within the last month. So 4 stars, I hope they get it together.
Talro is an awesome Insurance company! Everyone is always willing to help and assist customers with lower rates and finding discounts.
I stopped in just for a quote and was helped by agent Dan. He explains how car insurance works in detail. I know this was the company I was going to stay with. The service and rates are great.
After being referred over to Nelly, I will continue to refer her! She provided great customer service & assisted me with every question. 5 stars.
Beatrice is professional, knowledgeable, efficient, polite 👍👍 …
Beatriz helped me out so much getting everything at the best prices, she made the proccess very easy un like other insurance agencies. TALRO all the way. 👌 …
Great insurance company good rates and service Danny Arroyo helped me out he’s great ask for him when you call. I would highly recommend him to my friends and family.
I have a car insurance coverage for years, my last call was for a renewal and a policy endorsement, which was really good and effective.
Jay was very helpful fast and efficient
The representative was very helpful and courteous
Talro definitely does a great job offering in what you are looking for. Dalia did a great job helping me get a policy for a vehicle I recently purchased!!!
Alex has helped me lower my rate while adding more coverage. He’s a great guy and always open to help out. Fast but great customer service.
I was in there last week and Sally was a great help! Delivered very professional service, I really enjoyed her service very knowledgeable. Thank you sally , it’s people like you that I would recommend this place to my relatives !
Thank you to Nelida Hernandez For her excellent customer service She took care of my needs without a problem
I am very pleased with sally’s service. She helped me get the price I was looking for. Thank you a million times sally I will definitely will be going through you from here on out ☺️
Beatriz @ ext 225 helped me find the most affordable rate.
Me and my husband use this insurance as a temporary insurance, because we bought a new car at the Toyota dealer and they gave us a hard time canceling the insurance. When we wanted to switch it to a different insurance. I don’t really recommend this insurance.
I been having insurance with Talro and my agent Nayra is by far the best. Every time I need help with something she is always there to help me or explain things better for me.
Talro is the middle man to other insurance companies. They suck on all levels. Their customer service is horrible. Almost every female there that answers are rude. Makes you want to almost ask them how can I make their day better given how …
EVERY REVIEW ABOVE ONE STAR IS A FRAUD; a big clue is they only have 1 or 2 other reviews. There are this many people out there only reviewing shady insurance companies once? The companies rates are terrible and the coverage is weak at …
Walked in for proof of insurance and the young lady at window 1 i belive she said her name was marjorie. She was kind to print it out for me. Even though she was having an issue with her system she kept her patience and asked me if i had any questions while her system un froze. thank you for the great service provided.
As a first time insurance holder I was having a difficult time finding a reasonable price with the coverage I was looking for. I contacted Talro insurance and spoke with Nélida who was able to hell me chose what was best for me. Thanks!
If you need auto insurance call Passia Roman. She is definitely very helpful, informative, caring and knowledgeable about what shes doing. Cant get a better insurance person to assist my auto needs then her.
I recently got a quote at Talro and I spoke with Beatriz. She is a very helpful Agent and has great explanations. I recommend everyone to place a policy with her!
This is the absolute worst company please run away do not even get the company if it’s your last option! I got it because I had a drive off the lot with insurance and it is the absolute worst if I could give them no stars I would ! All …
IF YOU EVER NEED A QUOTE CALL DALIA. SHE TAKES HER TIME ON HELPING ME FINDING THE BEST RATES, AND SAVES ME SOME MONEY 🙂 AND ANSWERS ALL MY QUESTION REGARDING MY POLICY. VERY FRIENDLY AND NICE I LOVE THE SERVICE.
Not Eve one star … they should be on jail for thieves..
STAY AWAY. Terrible insurance company. They lie to their customers and scam you …
I have been whit TALRO Little bit over 10 years they always go beyond her duty every single time that I called they always respond it make me feel comfortable I feel like they really care about me and my family , recently I have been taking care of my Leticia Pantoja very good service thanks so much.
The first time I called Passia Roman ext 230 she answered the phone professional and did an excellent job on giving me a great rate for my insurance on my car. I absolutely recommend her for services.
Nayra Algarin is a very reliable and hard working agent. She is very fast and always makes time for me to do my insurance. Hands down the best worker there.
Nelida’s customer service was amazing!! I definitely appreciated her patience and thoroughness. She is very friendly & made the overall experience great!!
this is not an insurance comapny this is a scam broker company that uses they name to mask other companies. They are using American Alliance as their insurer and look up their rating. Do support his business is deceptive and it shouldnt be operating.
Always great helping my customers finding insurance that fits their needs.
Nelly was very helpful through my entire renewal process for my car insurance and roadside insurance 🙂
If you thought being a customer was bad.Try working for the company. I worked there no longer than 2 months and by far the worst work experience ever! The entire staff is completely unprofessional and unethical. There were never any …
I was assisted by Leticia Pantoja she was very helpful & quick very great customer service
Alex has being the best agent I’ve had, he definitely has a lot of patience in explaining & helping his customers. He has even assisted me with my claim. If you need insurance ask for Alex! 👍 …
Daniel is my go to guy for all of my insurance needs. His years of experience in the insurance industry reflect in his professionalism, knowledge, and customer service skills. If you are in need of any insurance be sure to ask for Daniel, …
quick and easy, great customer service.
Janett is a great person talk to she is so helpful with everything. She has a lot of patience with customers, she is very quick with her work. I very much recommend her if you call ask for Janett or extension 227
This company is only good at providing terrible customer service, if that’s what you want go ahead and give them a call. As for me I do not want anything to do with this joke of a company. This company knows how and excels at rude customer …
Great customer service. Noemi is very thorough and helpful when looking for insurance. And very wonderful! I would def be sending family and friends with her! Keep up your great service Noemi!
Just purchased my car insurance with nelida. Great customer service! She was very patient and answered all my questions. I will highly recommend her too my family and friends.
Called & worked with Nelly. She was very helpful & knowledgeable! Answered all my questions – I will definitely refer Nelly to my friends & family! thanks for the wonderful customer service.
Leticia Pantoja provides quick, knowledgeable, and professional service. Renewed my SR22 fast and easy. Thank you.
Started insurance with Dan he’s great. He helped me save money and got me better coverage then I had. I recommend my parents and he saved them money also perfect timing extra money for the holidays
Just purchased a new car. The dealer recommended talro agency. The agent that helped me was NAYRA. and as a first time buyer she helped me out and found the best coverage and lowest rate. She explained to me in great detail and answered all my questions. Thank you. Im sure to recommend my friends and family
Nelida was amazing. She has the best customer service – I had many questions and she helped out by answering all of them! Would definitely recommend her
For great service call Danny. He helped me with understanding my house insurance policy. I will definitely return to insure my cars with him. I will recommend my friends and family.
My son recently had an accident and there were some issues with his policy. Had the manager, Dalia, not intervened my son would have had some potentially serious financial issues. However, Dalia saw the brevity of the situation and …
They literally have the best rates out of all the insurance companies we have been with. You MUST work with Passia. She is hardworking, caring, and really explains the ins and outs of insurance to a young driver like myself. She is my go to. I would highly recommend working with Passia if you go to Talro Insurance!
PLEASE STAY AWAY FROM TALRO INSURANCE! I cancelled my policy two days after opening it yet they jacked half of my initial payment claiming it as a “service fee”. They don’t return phone calls. They promise to issue refunds but don’t. The staff either lies or is too incompetent to provide creditable information.
Great service and rates. Thanks to Daniel 😊😊👍👍 …
Great service at this insurance facility! Great workmanship and fast service!
Daniel Arroyo, thank you for all your help and helping me keep up with my payments on time. You’ve been there quite some time and it shows your professionalism and awesome work ethic! Thank you very much for all your help Danny!!!
Good quick and saved me money
Professional and intelligent. concise and Easy to do business with.
Cassandra helped me find low cost affordable insurance. I was covered within an hour of making a payment. I appreciate her assistance and the information she provided.
Very helpful and quick with what I needed
Great service at a great price !
Would like insurance lower. Rose s.
Don’t go with this insurance unless absolute necessary/in a tricky situation they charge you $95 as service fee whether you take it for a day or a month. This is going to be extra from your pocket and actual insurance cost is separate. I …
Dayana Salgado was very responsive and helpful. Very attentive and informative.
Hoping to have her as my designated insurance agent. Thank you Dayana!!
I have insurance with your company I called tonight with some concerns with the company you provided me with for road side assistant. You took my payment for this information now I have concerns you want to say you don’t have anything to do …
Beatriz was great! She was very professional and helpful. She took the time to explain to me the misunderstanding and send me over the forms I needed right away.
STAY AWAY. Terrible insurance company. They lie to their customers and scam you out of money. …
If you need an affordable quote call Nayra 🙂 best agent I’ve dealt with thus far, definitely appreciate the time she took while quoting me, very helpful,patient & understanding. Beyond satisfied with her services.
Dayana my agent was very helpful and had great customer services. She explained everything to me well
Beatriz Duran was very helpful she answered all my questions in a timely and professional manner. She was very patient with me and she took the time it takes to explore all the options that were best for me. I would recommend this company to anyone….👍🏼 …
Danny’s professionalism throughout the process of becoming insured was very helpful. I appreciate the level of service and attention to detail provided by Talro Insurance and would recommend this company and agent to anyone looking for a policy.
I was recently shopping around for quotes. Called and spoke with Leticia. She answered all my SR22 questions and gave me a great price. Had my licence back the next day. Thanks!
Stellar service and believe me when I tell you that most of these girls will go above and beyond the call of duty to bring people what they need! I feel the need to point out Beatriz Duran and Erika Rivera in particular, who moved heaven …
I am so glad that Nayra was able to assist me with my insurance. She was really fast and gave me the greatest deal with the best coverage. Nayra was a amazing agent I will recommend all my friends to her….
I switched to Talro insurance and talked to Cassandra she was very helpful in helping me pick the best policy for me . She was professional, friendly and fast with the process unlike some places . Keep up the great work
Leticia Pantoja was great help. Thank you.
I am so glad I had a agent like Nayra to find all my needs at a reasonable price and on top of that she was kind and very professional and just seemed to know what I was looking for as far as price wise without me telling her. I will definitely be recommending my friends to go see Nayra at Talro
Called to get some sr22 insurance and Carmen was quick and to the point and was able to start the same day
Want to thank Diana for such a great customer service experience.. She was ver professional and was able to answer all my questions and let alone put me at ease over my insurance dilemma . Thanks Diana.
I highly appreciated the way the staff immediately acknowledged my presence as I entered the building, very attentive. Cassandra is the agent that assisted me. She was amazingly helpful and patient with explaining my options. This place is blessed to have Cassandra on thier team! #Goodvibes
Thank you so much. I have been having the hardest time possible trying to contact the insurance belonging to another individual whom hit me in a car accident on 02/20/21. I was informed you all couldn’t help me before due to not having full …
I would like to point out Beatriz D, was very attentive, helpful, and went above and beyond to provide me with quality customer service ,which is very hard to come across!
This will be my 3rd year with the company. So, far no problems or issues have arrived. The girls answering the phones where polite and was able to find my information right away and helped me quickly and just in time! Thank God! Customer service is important and I’m glad the ladies on the phone had nice attitudes
Great place for insurance! Daniel Arroyo does a exceptional job on answering all my questions I have. Insuring my home with Dan was a breeze great job. I going to recommend my family to them and have them ask for Dan @ ext 224.
Recently purchased insurance with Nelida & she was a GREAT help! Answered all my questions and made this process so much smoother than I thought. Her customer service was awesome – thank you for all the help!
I have been with Talro Insurance for 10 years. Ray provides exceptional customer service!! He is very helpful, friendly, and he answers all of my questions. I have referred my family and friends and they are happy with Talro. Thank you Ray for all of your hard work!!
Reached out to me for renewal. Quick and easy. Exceptional customer service
Beatriz is very polite, very professional and if the entire office was as professional as she is then Talro will be a great insurance company
Beatriz Duran:
Regarding her service she is fast, smart, positive, and a good asset for Talro Insurance Agency. I am so happy from her work.
I am Samuel and I work with Jidd Motors as one of the top sales man! Nelly, was super helpful in getting my customers their new car insurance!
Thank you beatriz! you really helped us out on getting us the best quote. My mother and I really appreciated your efforts on how efficient you were. I highly recommend Talro Insurance , and ask for beatriz she is friendly, kind, great customer service, and is very very helpful! Thank you!
Since 8-21 I’ve been trying to cancel a policy for a car that I never purchased bc at the end of the deal I found out that the car was in an accident and desired not to go forward with the deal but after several attempts calling Talro ins. …
I called in and had questions about my policy. The representative Nelly was extremely helpful and very knowledgeable. She answered all my questions and explained my coverages to me. Thank you so much Nelly I will definitely be sending my friends and family your way!
I’ve been a Talro policy holder for many years. I am very happy with the exceptional service Ray Gomez provides! He goes above & beyond to answer all my questions. He is very helpful, knowledgeable & courteous. I have referred many friends …
I rarely write any reviews ,but my experience with Claudia Trejo was excellent! AMAZING SERVICE BY FAR!!! I’m a new customer and Claudia made it super easy to get a quote and buy the insurance I needed. There was no hassle at all she was …
Beatriz was very helpful and knowledgeable .
Nelida very professional and quick I received my email.
Beatriz was very polite patient and very knowledgeable!…great experience!
FAST SPEEDY SERVICE! Thank you to all who helped.
Leticia was so helpful! Got everything taken care of quickly! She was so professional and friendly! I truly appreciated her time and knowledge.
Nelida Hernandez was very professional and knowledgeable. It only took 5 minutes to renew my insurance. She really knows her job. Thank you, Nelida,
I had just bought a new car and was looking to get my own car insurance for the first time. Heard good things about this place. I had spoken with Daniel. He was very patient and helpful with all of my questions and got me the best rates. …
Switching to Talro was the best decision I could have made! Walking into the location I was greeted by a friendly staff and Beatriz became my agent. She walked me through the process of switching and answered all my questions and made the …
I’ve been a customer with Talro Insurance for a bit, but I had the pleasure of speaking yesterday 0/19/20 to a rep by the name of Nayra A. – I’d called to make a payment on my policy and she was my rep. She gave me my options, *clearly and …
I have been with Talro for 22 years. I recently purchased a new car. Beatriz was very professional in explaining everything to me.and she helped me transfer my insurance from my old car to my new car.
Beatriz was very helpful with the renewal of my insurance policy. She was attentive and knowledgeable on the products I inquired about, and had a good vibe that would make anyone working with her very comfortable.
Nelisa Hernandez helped me and my family help and was very Professional thank you!
Great company! I’ve been insured with them for 5 years and haven’t had any problems. They got me a very competitive price and saved me money. My agent Alex is really helpful and offered me alternatives if I have a situation. I would highly recommend this company to others.
Great customer service, answered all my questions in detail. Very professional and her 20 plus years of insurance knowledge made me feel comfortable. My whole family is now insured properly, Thank you Nelida You’re definitely the best! Highly recommended
I’ve been with Talro for over a year and I don’t plan on switching! They gave me the best rate for auto insurance, and their customer service reps have always been helpful and on point. I highly recommend for anyone who is not trying to overpay for full coverage!
Fast, low rates and great quality. Dayana is the best! Extremely helpful and friendly.
I have been using Talro insurance for 9 years now. Daniel, my insurance agent, has been very helpful, honest and professional. I haven’t had any problems renewing my insurance or making payments. I have founders insurance and the coverage and pricing has been fair. I will recommend my friends and family
This insurance company is very thorough and professional with very good quality and good value standards. I NEVER HAVE A PROBLEM
I’ve been a customer of Talro for several years. They’ve always been affordable and payment’s convenient. Leticia made renewing today fast and efficient! I have definitely recommended Talro and will continue to do so
I get great service whenever I call. They email .y proof of insurance literally before I’m off the line with them. Professionalism goes a long way.
During my renewal process, Beatriz D. provided excellent customer service which made everything so easy for me. Not only did she help me find the most reasonable quote but she also assured that I had everything I needed. I definitely recommend speaking with Agent Beatriz! Thank you!
I was referred by a friend who has talro for a quote and spoke with Beatriz her customer service was amazing. she is very knowledgeable. she answered all my questions, took her time to elaborate and go into details on the few questions I …
The only thing they do on time is send me a bill every month. It’s very hard to talk to the people
In claim . I backed into a relative vehicle over a month ago and Talro was slow …
Dayana Salgado….courteous, polite and very professional. She made me comfortable with the entire process and was very patient to ensure I understood exactly what the process entailed and what I could expect. If you are looking for insurance information and a clear, concise understanding of your coverage, look no further!
Wanted to add my son to my insurance which I thought it would be a hassle to do. But I spoke to a wonderful, kind, very knowledgeable young lady named Janet that made my experience very easy and efficient. She answered all my questions and we were done 1,2,,3. Wish all customer service reps were more like Janet.
Great service!! Thank you for all your help!
I usually don’t write reviews but my agent Beatriz exceeds my expectations she’s always friendly & available. She takes her time, answering all my questions, being patient & thorough. I am really happy that I found an insurance agent that I …
I needed insurance right away after purchasing my new car. I called Talro spoke to Dalia, she gave me a great price. Very friendly good service. If you are looking for a good quote call them and speak to Dalia!!!!
Leticia was very kind and prompt with service. A+. Thanks
Nelly is Very helpful, respectful and courteous. I’m very happy with her service.
Romina thank you for for helping me and my wife get a life insurance..
I have had several policies with Talro the past few years and I highly recommend them! Remember to ask for Sonya, one of the best insurance agents they have! She’s very friendly, and was able to answer all of my questions! She was also very thorough while explaining my coverage! Thanks Sonya and Talro! 🙂
Always easy to deal with and excellent customer service.
Beatriz Duran was the best ever. She took care of all my questions without any hesitation. She found me a great deal. I wish every phone operator was like her
She was very good she was great got it done very good
Update: I recently renewed my policy and this place continues to give great service! The rates are very competitive, and my agent really invests a lot into walking me through everything. …
Only that the representative took necessary time to make sure i was satisfied.thank you!
Soooo grateful and thankful for Ms. Janet Ortiz. Outstanding customer service! She is always going out of her way to do her very best for me each and every time! Very knowledgeable and Very thorough! Great job Janet!
Thank You!
GREAT CUSTOMER SERVICE LETY IS THE BEST.
Leticia was very nice and helpful. I will work with her again.
Beatriz D had great customer service & helped me understand my policy…thank you!
Great job. She’s been doing good
I have had this company as an insurance company for about a year and a couple months now…Janet and Sally are two top notch representatives that have went ABOVE AND BEYOND to help me in whatever I need…they are 2 of the most top notch …
Lety was friendly, fast and very pleasant!
I have been insured for 9 years now. Daniel A. Has been very helpful every time I have questions or concerns. He gave me several different auto insurance options. I chose founders insurance. I always recommend it to all my family/ friends if you are looking for good prices.
Called was put on hold they hung up after a wait for 5min
will call every day to tell you your payment is due until you pay them when the date is close
Beatrize Duran is very professional and responsive. We have been with this agency close to a year already. Never had to file a claim. We called to renew our policy and Ms. Duran acted swiftly, professional and treated the renewal process quite pleasant.
Thank You 🙏 …
I just renewed my policy yesterday and I still have not received my insurance card. This has happened twice already. Please send me my card. Thank you.
Great customer service from insurance agent Dayana – great deals for full coverage! Love it thank you for the incredible help recommend if you are interested in full coverage for your vehicle!
Thanks for your help and guidance doing my renewal Lee up the good works.👍🤩🙏🏽😇🙏🏽 …
Very Professional & Excellent service Thanks for your help Letty
Amazing customer service affordable prices on the insurance
Carmen helped me get my client insurance promptly and professionally
I had a great experience purchasing my policy with Janet. She is very kind, very knowledgeable and very efficient. I wanted to switch insurance agencies upon renewing my policy and I was able to do so and keep the offer that I had from my …
Staffs were friendly and attentive. Definitely recommend Danny Arroyo. He answered all my auto and home insurance inquiries with professionalism. Call for Danny. Ext 224.
Beatriz was extremely helpful when processing a change to my new insurance policy. The dealer had sent incorrect information to her regarding the VIN, make and model. She quickly corrected the policy and got new paperwork out to me to protect my vehicle. Thanks so much for looking out for me and my new car!
Nelly Hernandez is super nice & helpful, quick service
The representative was very nice and professional great communication skills and worked in a very fast timely manner to assist me with my insurance set up!
Talro has been so friendly and never condescending about my series of unusual events. Their prices are great and tho I haven’t needed anything other than purchasing a policy, when I bought my new car Lety was so efficient and quick I had my new policy in minutes. She was professional polite and very helpful!
I received an email about my policy, and I replied, then crickets. Still waiting for a reply. Poor customer service.
Ask for Leticia! Very professional. Very kind and gets you a quote in minutes when you need it! Ask for her highly recommend her!!
Great service and fast response every time I call or have a problem thankyou talro
Love calling or going in here! All are helpful and nice
Maria Machin is customer focused, polite, knowledgeable about the insurance options and quick to address any questions you may have. Always a pleasure to work with her on getting the right policy. Kudos to Maria!
Leticia was so helpful and very professional Thank you for all you do😊😊 …
Beatriz provided great service and a low rate
She was very sweet and switched my insurance over very quickly . I love this insurance place
I actually had a great experience with Beatrice D, service of customer was very professional ❤️
Great Customer Service Over The Phone Leticia Was Able Help Me Renew My Insurance In Minutes! 👍👍👍 …
She was amazing and I loved her customer service.
My customer service representative was very knowledgeable and really helped me out. I appreciate you. Thank you Neldra
Leticia took care of my renewal in a timely manner and was friendly.
I got into my first accident and they didn’t want to fix my vehicle and they didn’t let me renew it a couple months later.
Great service over the phone plain and simple had no issues very kind
Very helpful very friendly understanding and explained everything very well I give 100% satisfy . Thank you
Dayana Salgado was able to add the Financing company on my insurance and send me my insurance binder in less than five minutes. She is extremely helpful, professional and polite. I will keep my service with Talro as long as the service continues to be this great! Thanks so much Talro!
Very unprofessional and lousy customer service skills. Do not recommend dealing with this incompetent company or it’s representatives.
I called today so I can get and explanation on what type of coverages I had and my agent Carmen was very patient with me and all the questions I had. I really appreciate the fact that she took the time to explain my payments and I will be referring her and this company to all my friends
I had a great experience with Leticia Pantoja, she was quick with responding to my request to make policy modifications along with great customer service. I also like that they will communicate with you via email for quotes and insurance proof paperwork.
I’ve had this insurance for a while now and I’ve not had a problem yet. Quick and easy service whenever I have an issue or question. Beatriz is an absolute delight, she was able to help me right away and was quick and efficient. Especially with a little one running around so she was a huge help 🙂
The company itself has been great, good quotes every time. It’s the customer service that is lacking for me. I understand you guys are busy and need phone calls to go quickly. Every time I call I feel like you are rushing me, even after I …
Please stop harassing me with your calls and text messages about payment reminders, I’ve been getting calls for the past 7 days about payment reminders, I feel harassed by your CS Department. I’m an adult so I do not need to be reminded of my monthly payments. Thank you!
SHE WAS VERY PROFESSIONAL AND GREAT FAST SERVICE! AMAZING
renewed my policy with leticia over the phone , great quick and easy process
Poor customer service called over after a couple of weeks of waiting for some info to be emailed or mailed and signed to be returned instead I received my Feb statement of payment called office to get my info and proof of insurance I was …
Great rates and service thanks Danny. I’ll get my house insured next. 👍🏽👍🏽👍🏽 …
Leticia P was absolutely amazing with adding a second vehicle to our insurance policy. She was very nice and answered all my questions. I will request for her every time.
Nelly was very helpful and quick even though I noticed that the office was busy
Called in to get my policy explained and Carmen went above and beyond to explain everything to me in detail. She was very friendly and polite! Will definitely be referring friends and family to her!
Carmen was great. I called two days in a row to get a document. Carmen held on the phone until it reached my inbox.
Lety, thank you for all your help! She is fast and very knowledgeable 🙂 …
She was Fabulous! Took Care of All my Cares and Concerns Effectively!
I can’t lie…they actually work with you if you seek it. They’re quick with solutions, fast service, and good employees from my experience
She was great with helping me get my insurance
I have had my auto insurance with Talro for over 7 years now and will continue, business hours are very convenient. Danny is extremely helpful and patient, I recommend this agency to family and neighbors.
Leticia was very knowledgeable and efficient. Clear and concise when speaking.
beatriz was very friendly and understanding of my financial situation, got me insurance fast and affordable.
Veronica called me as I was running behind on my to do list. She was very nice and understanding.. and helped me with speed and efficiency, and had time for a good laugh. …
Been with Talro insurance for a couple years now. I highly recommend Danny, from my experience he has the best customer service, and knows exactly what you need and makes it happen! Super professional and understanding of your needs. Call Danny! ext 224.
I truly appreciate the great customer service and the extra time you take to assist me even when I’m not renewing my policy. That means alot to me. Talro Insurance is great. So I would like to say thank you to Ibe & Sally.
I have been with Talro for over 10 years! They have the nice customer service team. I am always helped with such professionalism and kindness. In over 10 years I have never had any issues!! I want to mention a special thank you to Nelly! Trustworthy and genuinely great company!
Agent very knowledgeable about my insurance needs Also friendly and personal
I’ve been using them for years and continue to receive amazing services and prices. It’s the brands people don’t talk about that do you the best.
Great service easy to communicate with will continue to do business with Talro Insurane co.
We love the location in Joliet we acutally moved to Indiana but still call them directly for our coverage and when we just added another truck best customer service around
Romina is good explained my policy and coverage to me was fast and saved me money
Only Rated it a star because had to but this is the worst insurance and when it comes to a claim you always get the short end of the stick I don’t recommend this to any one
Dayana Salgado was my agent and was a very great help! She answered all my questions and gave me a quote for both full coverage and liability policies. Signing up was also very quick and effective. Thank you a lot Dayana!
I’ve never done this before but I had to. Nelida was absolutely great efficient and renewal was very easy!!! She noticed some things needed to be updated and didn’t have a problem taking care of them. I hope I get her again
Excellent service from Romina, explained my quote in detail and answered all my questions in full. 👍 …
Great service and rates Dan is very friendly and knowledgeable. Will recommend my friends and family members.
Been with them for years great friendly and always been there never going no we’re I even have lots of people that r with them now and love them thanks guys
Talro is always busy! But theur representatives are always courteous and professional. Nelia called me back when she said she would. Priceless. Especially where I’m …
Danny was so professional and knowledgeable he made the call so easy he is by far the best representative I’ve ever talked to at Talro I really appreciate his help! Give him a raise or make him a manager!
They are the best insurance company and I had a good experience with them
Called in to get insurance on my new car and Carmen was such a great help! She explained everything to me thoroughly and made it hassle free and pretty fast process. Would for sure recommend anyone to go to her.
It was not easy getting a good rep to help with my dad’s policy. I was so frustrated until I ended up getting a rep name Beatriz D. Who finally helped me and answered all my questions. She followed up with me like she said she would and the issue was resolved. I really appreciate people that cares and goes the extra mile.
Today I spoke with Janet Ortiz she helped me find a policy that worked best for me and my wife. She got us a quote that saved us $250. Thanks again
I would to share that the three ladies that assist me with email that they was courtesy and professional. I don’t remember all the names but thank you. Also would like thank Leticia she gave me a quote nice and quick. She was very patient and understanding. Ladies keep up the good service that you give to people.
Nelida Hernandez, very helpful and wanted to make sure that I was happy. This lady knows her stuff. Very smart
I had a great experience with my Customer Service representative Nelly! She was very courteous, friendly and knowledgeable and answered all of my questions thoroughly! She gets a 5 star review from me for her excellent customer service!
Janet Ortiz was so pleasant to chat with today while assisting me with insurance on both vehicles and helped me with all my questions and concerns it was a pleasure talking with you
I highly recommend Talro Insurance I have my BMW and a Lexus covered with them and I have had accidents on both vehicles and they were very prompt to help me with my claims. Ask for Letty or Carmen they are the absolute best at this …
Ms. Carmen was very helpful with some questions that needed to be answered before I renewed my insurance. She was very polite and very knowledgeable of the policy and procedures.
Leticia Pantoja was an absolutely fabulous representative for taro. Her customer service went above and beyond what I was expecting. She saved me a good chunk of change. Thanks again for your help.
Very pleasant & helpful service not to mention QUICK in responding to request made.
Thank you, Nelly Hernandez.
Very Unprofessional. I got in a accident 4 months ago I called them and they said they can’t help or figure out an alternative to help with the situation. I then called back today because my dealership suggested calling back because I …
I would like to give a Huge thank you to Krisha for her exceptional customer service!!! She was very patient and kind!
Thank you Romina for helping me get my car insurance really awesome of your patience and giving details and fact . Wish you the best
Miss Correa was a wonderful help- without her I don’t think I would have even made to work w insurance today- thank you so much
Ray was amazing with assisting me and providing me with all the information I needed. He was very helpful and answered all my questions.
Thank You Ray A+++ …
I have used talro now for about 16 years and have had nothing but very good experiences with this company!!! Especially with customer service. Thank you very much to latisha and all the customer service staff for you kind and kertius service over the years.
How did Talro Insurance Agency get 4.5 stars in reviews because last time I checked they had around 1.3 or thereabout? …
The company itself is average , if you have claim be prepared to wait several months for a response from the insurance company. Talro itself the customer service is good the Rep That helps me the most and is the most clear to me is Victor , very nice , professional and explains everything in detail. Thanks Victor for the help !
I spoke to Lois, he was very patient and performed great customer service. He gave additional information that I didn’t even know I needed till he informed me. He had no problem giving me estimates for both plans. It’s not often you receive great customer service. Thanks, Lois ! – Chiarra
Daniel was very nice and professional…his timing w/ the quotes were adequate enough…I really appreciated his kindness…thats very rare these days!
Danny was awesome. Got a quick quote and was able to drive away from the dealership with my new car. Definitely recommend.
I’ve been a customer for the past few years, and i’ve always had an easy time making payment, and renewing policy. The customer service over the phone is always straightforward. No issues yet, I would recommend Talro
Just renewed my policy, the service of agent Correa was great. Explained the details well, so far its good. Thank you.
Received auto insurance quote from April today. She was very helpful, patience and answered all my questions. Great service! Thank you
Leti was very helpful and very patient with me when explaining certain aspects of the policy and even helped me be able to sign everything remotely from my home. If you want cheap insurance this is the place, Im 24 and my younger brother is …
Abril Peregrina helped me and she is an outstanding agent. Her professionalism and expert knowledge alongside clear communication and kind smile are the perfect formula to provide you with your best quote and get you insured in a caring way. Thank you!
Beatriz was so professional!!! She was very helpful as well. I wasn’t sure if I was transferred to the right department, but she ended up making sure I had everything I needed by the time we hung up!!! HIGHLY RECOMMEND her!
They were super helpful on finding me an insurance provider that was wayyy in my price range! Instead of just trying to get me to pay extra for the insurance I already had.. I give them a 5 for sure and I’d recommend it to anyone, friend or not! They were great!
Agent Sally truly aims to help and satisfy customers. She is definitely what all businesses in the line of sales and customer service needs. I am without a doubt recommending talro insurance to anyone who asks me if I know of a good auto insurance company, on her behalf. Thanks again, Sally!!!!
The worst insurance company around. They tried to charge me over 300 a month to insure my car with “full coverage”(a brand new car with tons of safety features.) I’ve never once had an accident or speeding ticket. When I asked the women why …