Stonegate Insurance Company’s offers private passenger automobile coverage, business, liquor liability, general liability and commercial … See more
Read More| Thursday | 9AM to 4:30PM |
| Friday | 9AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 4:30PM |
| Tuesday | 9AM to 4:30PM |
| Wednesday | 9AM to 4:30PM |
7400 N Caldwell Ave, Niles, IL 60714
This is the lowest worstest cheapest unfair company it should be put out business Chris votg is helping this company steal money he helps by trying to not pay claims agreed to buy insurance company he’s a fake and should be replaced
👎🏽 …
Very difficult to navigate
Not there when you need them
Good service, decent rates
Fred and Karen are an absolute pleasure to work with!
Website doesn’t even work
Everything is fresh. Excellent place to eat.
They dragging they feet . Just check there ratings and reviews it says it all.
Cant ever get ahold of anyone especially certain people you are suppose to contact!
Rudest People, Worst at Communication. Overall Terrible People and Business.
They told me I had to go to another party to get insurance from them what a joke
Had a car with full coverage had an accident and they refused to pay for all of the repairs
No one ever answers the phone at this company, why doesn’t the better business bureau shut them down, maybe they’re paying off the BBB.
Excellent customer service. Personable claims department.
Poor despotic customer service representatives, not only would I never purchase another policy. I would strongly recommend against it!!
This is by far the worst insurance to ever have… I wouldn’t recommend this insurance to no one EVER!
DONT GET INSURANCE WITH STONE GATE, IF YOU GET INTO AN ACCIDENT YOU HAVE TO LEAVE A VOICEMAIL AND THEY WILL NEVER CALL YOU BACK! THEY DELETED ALL OF THE BAD REVIEWS BECAUSE GOOGLE RATED THEM A 1.9! ITS CHEAP BUT ISNT WORTH IT.
Its very bad company we calim.after 6.months that aid denid because driver said he didn’t hit car lier maybe something else very poor service.
I have been with stone gate for a few years now and they have really been a great company. My car got smashed by someone without insurance and they were quick to repair it and get me back on the road.
They are terrible, scam a rip-off. Their insured hit my car, they won’t pay for my car repairs because their insured didn’t have a valid license
READ to UNDERSTAND:
these are the most respectful individuals I’ve met in person, they don’t deserve …
have been waiting for 10 days + for communication pertaining an accident, no rental, no guidance where to take care. what a joke.
My vehicle was struck by their driver. They are unresponsive like many insurance companies and unorganized when you finally reach someone in the office. Seems they also are not familiarized with the laws & statutes pertaining to insurance.
worst insurance company i have ever seen in my life. THEIR DRIVER hit ME. NO ONE ANSWERS THE PHONE. Threatened them with my attorney and WOW FINALLY someone answered after being threatened. WORST COMPANY, i don’t know how they are still in business.
Been trying to file a claim, I’ve left numerous voicemail messages and sent numerous emails since Feb 12th regarding property damage for Policy TT11000532 / 4KX Transportation is their insured who damaged my property and Stonegate has never …
Worse company I have ever had to deal with. Their insured hit me on Christmas Eve. They don’t know how to return calls or emails. they don’t want to pay anything to the person hit. they don’t know what diminished value is.
One of the most incompetent companies I’ve ever had the displeasure of dealing with. Very poor communication. No one seems to know what’s going on. Our appraiser Michelle had nothing but excuses she couldn’t even get my email correct . Pray you never get hit by someone insured by Stonegate Insurance
Based on the reviews, I’m not calling or emailing… I’m coming up there doing business hours and I’m not leaving until the issue is resolved! So this is your heads up, this is your warning to act accordingly… My lawyer will be present, be prepared to pay out!
This company is the worst. They are clearly the last stop for people who SHOULD NOT & DO NOT know how to drive. They are completely unresponsive and do not pay their claims even when their drivers are at fault. Stay away from doing business …
Pray you are never hit or injured by one of their insured. 2 months later and over 30 phone calls plus a letter of demand with no response. Sadly now have to get an attorney involved. Horrible company.
The customer service offered at this location is by far one of the worst!! It took over an hour to get a hold of someone. If I could give them zero stars I would. I spoke to Lucy today to discuss a few discrepancies and she had the audacity …
Our car has been rear ended by the policy holder of stonegate car insurance. Our insurance has been tried to reach them for the claims, and they have not been responsive for over 6 months. Take them to court is the next step. …
My insurance policy never went down despite the fact that I maintained good record. Bought a new car and my policy went up 100%. Called state farm and they gave me half their price. I had to cancel because am not getting fair deal.
Terrible customer service. No attention to detail. They missed a letter from a collection service because of which now we, the client, are stuck in the middle calling them and the collection company back and forth. The collection service …
I filed a claim against them 4 1/2 years ago. They are still trying to get out of paying the claim by saying that per their policy if their insured doesn’t cooperate then they have the right to deny coverage. But his policy was paid and up …
If I could go lower, I certainly would!!!
This company seems to be in business to insured people that should NOT be on the road in the first place. They insure unqualified people and as expected when …
I’ve had the privilege to work with one their insurance companies. Their insured covered motorists rear ended my wife causing about $1,000 worth of damage. We haven’t been able to drive our car for the last 2 months, because we’re getting …
Very Poor Customer Service! Lack of follow through and accountability on the part of the adjuster Michelle who has been our only point of contact. When your insured damages a vehicle leaving it inoperable there should be some sense of urgency.
I order three boiled eggs it was cold. Hash brown it was cold. Three pancakes only thing was good. I waited 30 minutes for three more boiled eggs that I never got. I told them they can keep their eggs give it to somebody else. I paid for 4 …
Horrible insurance company‼️ very fair pricing but now i see why🤦🏽♂️ I’ve been without a car for about a month now still waiting to even hear back from the adjuster …
I was in an accident with one of their employees they claim the insurance was expired got it renewed after the accident they full of it I wasn’t driving was a passenger going to a dentist appointment they knew the van was messed up but …
Service is poor. A tow truck rammed into the back of my new truck. Stonegate sent me a text asking me to send in pictures of my vehicle. After that, my insurance company kept reaching out to them and no response. Finally I got a call and …
Horrible customer service! Had full coverage, my catalytic converter was stolen! Have never filed a claim in 10 years! ! Went back and forth for weeks ( car was in the shop) !! Most stressful time!!!
Do not purchase an insurance with this conpany.they take your money from u and they don’t pay if u have an accident they do not cover it and u ended it with a complain and in court
This is the most unprofessional company that I have ever worked with. They sent me a car accident settlement with my name misspelled. Now my bank account is closed, and they are refusing to resolve this issue, not answering my calls. SEE YOU IN COURT!!