First Financial Credit Union is a non-profit financial institution owned and operated by its members, dedicated to providing superior financial … See more
FFCU is an absolutely amazing Credit Union! I have previously done an auto loan refinance, and now a new car loan with them and the experience has been fantastic! Their team is extremely friendly and helpful, they respond quickly to calls …
Many people would choose a credit union to have a more personalized banking experience, tailored to help you achieve financial wellness- something that would not be received at a traditional commercial bank. However, do not bank at First …
Not at all organized place! I wanted to apply for car refi loan. Called them, they got all my info, told me to apply online, which I did. They ran my credit score (north of 800) and then never called me. After leaving voicemails I finally …
I initially wrote a bad review but actually, FFCU worked hard to make things right and almost all of the people I ended up working with were very helpful.
Thanks for taking time to help me, figure things out, and make things right.
Proverbs 18:24 – A man that hath friends must shew himself friendly: and there is a friend that stickers closer than a brother….First Financial Credit Union has been that unto me each time I have called for advise or help and I Thank You!
THIS CREDIT UNION IS NOT “slowly going down the drain” IT’S ALREADY GONE. I refinanced TWO cars and obtained a loan with them. I paid each one ON TIME and NEVER MISSED A PAYMENT. I applied for another loan after completely paying for the …
***Update***
Management team reached out to us right away and cleared everything for me and my mother in-law. There was definitely a confusion and with everything cleared …
First timer here and Irene was excellent. Fast communicator, very outgoing and kept her words as promised. Closed on the deal ahead of time. Highly recommend!!
FFCU has been so very helpful to me whenever I come in for anything. They have great customer service here. Sonya and Irene went above and beyond to assist me with help getting financed for an auto loan. Thank you again FFCU for having such a helpful staff. Highly recommend this credit union.
I was stuck between a rock and a hard place especially after the flooding in north Chicago. I applied for a loan with James who was outstanding. I was able to apply and get approved quickly. Sonya was instrumental in getting the final …
(Translated by Google) I have 15 years of being linked to firstfcu, and I have always obtained financial aid; Thanks to them I managed to get ahead. …
What has happened? …
A bank you can count on…
Great customer service
Mistake doing business with them again.
Great credit union.
Such a nice bank and customer friendly.
Why does it take customer service so long to answer the phone?
Customer service is based on race and nothing more.
This is one bank that I know that will work with you financially to help you reach your goals.
Worst website. Worst Customer Service (unless you enjoy waiting on hold for an eternity). Everything seems to be WAY harder than it needs to be.
This bank does not function with cash app, robinhood app, basically anything modern.
The one and only best credit union. Great customer service
Great customer service, they go above and beyond to assist their members!
I’ve been a member for several years they are so friendly great staff
Friendly knowledgeable staff.
Very pleased with this credit union….dont live that close to the branches but I receive EXCELLENT CUSTOMER SERVICE on the phone…
Great bank! The only bank that trusted me with a loan. Will never go anywhere else now. These guys are solid. Employees are all great, too!
FFCU is an absolutely amazing Credit Union! I have previously done an auto loan refinance, and now a new car loan with them and the experience has been fantastic! Their team is extremely friendly and helpful, they respond quickly to calls …
Many people would choose a credit union to have a more personalized banking experience, tailored to help you achieve financial wellness- something that would not be received at a traditional commercial bank. However, do not bank at First …
Not at all organized place! I wanted to apply for car refi loan. Called them, they got all my info, told me to apply online, which I did. They ran my credit score (north of 800) and then never called me. After leaving voicemails I finally …
I initially wrote a bad review but actually, FFCU worked hard to make things right and almost all of the people I ended up working with were very helpful.
Thanks for taking time to help me, figure things out, and make things right.
Proverbs 18:24 – A man that hath friends must shew himself friendly: and there is a friend that stickers closer than a brother….First Financial Credit Union has been that unto me each time I have called for advise or help and I Thank You!
THIS CREDIT UNION IS NOT “slowly going down the drain” IT’S ALREADY GONE. I refinanced TWO cars and obtained a loan with them. I paid each one ON TIME and NEVER MISSED A PAYMENT. I applied for another loan after completely paying for the …
It is right next to impossible to get through to anyone at this credit union.
***Update***
Management team reached out to us right away and cleared everything for me and my mother in-law. There was definitely a confusion and with everything cleared …
First timer here and Irene was excellent. Fast communicator, very outgoing and kept her words as promised. Closed on the deal ahead of time. Highly recommend!!
FFCU has been so very helpful to me whenever I come in for anything. They have great customer service here. Sonya and Irene went above and beyond to assist me with help getting financed for an auto loan. Thank you again FFCU for having such a helpful staff. Highly recommend this credit union.
I was stuck between a rock and a hard place especially after the flooding in north Chicago. I applied for a loan with James who was outstanding. I was able to apply and get approved quickly. Sonya was instrumental in getting the final …