Royal bank sucks. They take over other banks and sell your loans but want you to keep your savings there they do not think about there customer’s just there bottom line.
This bank is small and if opening your account with a large amount will put the money on hold for up to thirty days. They have limited services and they are not updated technically with other Banks to deliver what other Banks can deliver!!!
You don’t see much of these small neighborhood banks anymore. But I’d pick royal any day of the week over one of those big chain banks. Aside from that, the customer service and hospitality is exceptional. Plus, how many people can say they to “Royal Bank” ..sounds prestigious ha..
It is very handy for me. I am treated very good and the help I get is great. Only one thing, no info on ATMs. They should have hours about the ones in the lobbies and the outside ones. Everything else is great.
We’re a Trust on 1 account and part owner on another account. We are out-of-state. We try calling main number and find long on hold times. This is unacceptable that this bank does not have more persons mandating phone service.
Worse bank I’ve ever used. All management keeps dodging my calls and the Vice President who opened my account dodging all call emails and texts. My account was closed without my knowledge or even a phone call. They told me the put my money in the mail before giving me a option to withdraw it. I do not recommend
Banking is easy but when it comes to calling and actually talking to someone, fail! Never call back when you leave a message. Never answer the phone to begin with but if you walk physically inside there are 3 to 4 people just standing there. ANSWER YOUR PHONE AND RETURN YOUR CUSTOMERS CALLS!
I’m extremely frustrated with this bank. My mother has her account here, and she has an overdraft, but they won’t tell her why. She says they wouldn’t tell her what her last few transactions were and will not help her unlock her app. She …
I got good service here and they were very nice.
Drive-Through service time is appallingly slow. Never fails that I leave frustrated.
great bank if its 1992! GOTEM
I cant wait to get rid if them
#CHASENUMBA1MYNEIGHBOR
Royal bank sucks. They take over other banks and sell your loans but want you to keep your savings there they do not think about there customer’s just there bottom line.
This bank is small and if opening your account with a large amount will put the money on hold for up to thirty days. They have limited services and they are not updated technically with other Banks to deliver what other Banks can deliver!!!
You don’t see much of these small neighborhood banks anymore. But I’d pick royal any day of the week over one of those big chain banks. Aside from that, the customer service and hospitality is exceptional. Plus, how many people can say they to “Royal Bank” ..sounds prestigious ha..
It is very handy for me. I am treated very good and the help I get is great. Only one thing, no info on ATMs. They should have hours about the ones in the lobbies and the outside ones. Everything else is great.
We’re a Trust on 1 account and part owner on another account. We are out-of-state. We try calling main number and find long on hold times. This is unacceptable that this bank does not have more persons mandating phone service.
Worse bank I’ve ever used. All management keeps dodging my calls and the Vice President who opened my account dodging all call emails and texts. My account was closed without my knowledge or even a phone call. They told me the put my money in the mail before giving me a option to withdraw it. I do not recommend
I’ve been working whith them por the las past 20 years. And never have a problem. They always there for people in needs.
Banking is easy but when it comes to calling and actually talking to someone, fail! Never call back when you leave a message. Never answer the phone to begin with but if you walk physically inside there are 3 to 4 people just standing there. ANSWER YOUR PHONE AND RETURN YOUR CUSTOMERS CALLS!
I’m extremely frustrated with this bank. My mother has her account here, and she has an overdraft, but they won’t tell her why. She says they wouldn’t tell her what her last few transactions were and will not help her unlock her app. She …
Making a Checking or Savings account is quick and easy.
The staff was kind and patient, they explained everything through the process …