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Spotsylvania Regional Medical Center Reviews ( 250 )
Nurses were great for the most part, doctors not so much. Excruciatingly slow on lab results and doctors were even slower. The doctors would rush in and give conflicting information between all the different ones you will often have to …
Husband had kidney stones, the emergency staff was amazing!! He was in excruciating pain, they took care of him right away and got him comfortable, barely any wait. Thank you to all healthcare workers 🙏 …
My grandmother was transported to this hospital via 911. Once there my Mom had the hardest time receiving information pertaining to my grandmother and her care. My grandmother was in ICU and my Mom and family did not know what was going on. …
Brought my wife in. She was initially seen very quickly and a battery of lab tests, X-ray’s , CT scan were ran very efficiently. The Dr ordered an extra test as a precautionary measure that required her blood to be drawn again. Maybe we …
The ultrasound department had a student performing my anatomy scan without me knowing. Once his supervisor came in she informed the student in front of us that he took the wrong pictures and she had to start over. She barely spoke with us …
The nurses and staff were fabulous here at Spotsylvania Regional. Very kind and helpful,e and my new baby were in and out with good healing and results. The only complaint I would have is the mattress, especially for the moms, need to be thicker and more comfortable. Other than that we had a wonderful experience.
Sitting in the ER tonight being treated as a mother brings her daughter in. The dr tells staff she is scared of drs. That’s reasonable. The child is clearly upset an stressed. As a nurse walks out of her room she says “oh my god I hate …
My dad died here because ER sent him home covid positive with pneumonia. ER doctor Said he wasn’t bad enough to stay. He came back home for 2 days and had to go back to the ER. He was having trouble breathing and they sent him home again. …
My 91 year old father died. The Dr called that day. It took 3 WEEKS before anyone returned our countless phone calls to tell us the details of how he died. The Dr had left the country. No one else returned countless calls. The funeral …
Horrible experience. My mother is a patient here, and when she was in ICU she was taken care of right away, and with kindness. Now that she is on the 4th floor, she is being treated poorly. She is made to sit in her own fecal matter for …
They took me right away as I was having chest and upper back pains. Hooked me to the EKG for a few seconds took blood and sat me inside the emergency room in the hall across from a covid positive patience. Waited a little bit for x rays …
I came fire an out patient MRI. From the screener at the door to registration to imaging, everyone was friendly and helpful. Tammy did my procedure and she was better than WONDERFUL, there aren’t enough stars to give her. She kept me …
I was underwhelmed with my overall medical care during my 3 days length of stay in this hospital, starting in the ER admission. The ONLY exception were all of my nurses and techs on my med/surg floor, who were the only ones providing …
Miserable experience in ER being ignored for hours while freezing with chills and fever and begging for blankets over and over. Never again unless I’m dying. I understand the challenges hospitals face but this was ridiculous.
I had to wait an hour for my ultrasound appointment. Once called back, the technician let me know they were a student, which was fine with me. They were extremely nice, but it took over an hour for them to get the pictures needed. A …
Overall I would not recommend. Most of the time it took 45minutes to an hour after I called a nurse to receive assistance when admitted. No one seemed to know a plan of action or what was coming next when I asked. I was often told we are …
I came in to the ER with symptoms of a stroke at 4pm and was immediately taken back to be attended to. My symptoms had abated after only two or three minutes ( at around 3:40 ) but l had great care at the ER and got to a room about 7pm. My …
I went in for a sore throat. I got one day of steroids and a pain killer. I wasn’t in pain. So the pain killer is a waste. Today I’m sick as a dog. Lost my voice three days ago. I have lost days of work. Why wasn’t I given an antibiotic? I clearly am full of infection!!! Y’all dropped the ball on this one.
They were great when they actually paid attention to the fact I was in constant pain for a consecutive 5 hours before treating me for severe abdominal pain.
5/21/21
Pleasant experience from start to finish. They called afterwards to check on me and see if I made my follow up appointments with the referred doctor. Everything …
Wait time to initially be seen wasn’t too bad. I was told around 1am they would do a CT scan and get me some medication in the meantime. I got the medication around 3:15am, then nobody came back in to check on me until 5:30am. I couldn’t …
After being diagnosed with a concussion and possible meniscus tear, I was not given any aftercare advice or referred to any specialists and was given the wrong size crutches-that they just sent home with me. They didn’t even try to adjust …
I used to speak highly of Spotsylvania Regional Medical but now I would rather go to Mary Washington. I went to Spotsylvania Regional around 3:30ish pm today to be tested for covid and the flu. I was told by the nurse that I would get my …
Everyone was very nice and everything went smoothly. It was a big help to us that my wife’s caregiver was not required to wait for me in the hospital while I had my procedure. When I was called, in the lobby, the person asked for “Hot” rather than “Hart.” People in that position should speak English, rather than Ebonics.
Staff in the ER /Triage area are VERY rude!
I watched a man in his 80s get belittled by a staffer because he didnt know how to explain his eye pain! We were made to leave the back area and told that no …
This hospital is a joke. My brother had been there for a week due to having a seizure(not normal at all for him)which they confirmed. He gets discharged and a day later I bring him back because he’s worse and having trouble breathing, and I …
Went in with chest pain’s and shortness of breath. They took everyone’s personal information in the lobby which made me realize uncomfortable. When I got back to the triage room they barely asked questions about medical history or my …
I am beyond appreciative of the staff here, they treated myself and my 11 month old daughter so well I can’t thank them enough. If I could give more than 5 stars to express how pleased I was with our most recent visit I would. My daughter …
Outstanding, courteous, kind and respectful service and treatment! It was a busy day, and I had to wait, but the wait was significantly shorter than the other ER option (at Mary Washington). Private treatment room with TV and private …
The Labor and Delivery unit as well as the postpartum unit are absolutely amazing. Always a great experience. The nurses and doctors are so kind and don’t have attitudes like other hospitals I have given birth at. Also the anesthesia team and OR teams were incredible!
The nurse I had on labor and delivery side was amazing 😊 She did really good kept me posted on everything made sure I was comfortable her name was Ashley!! My midwife Amy did great🙏 Being moved to other side I felt rushed didn’t feel like alot was done. NICU Team & Doctors was perfect with my son!!. …
Very disappointed in the ER at Spotsylvania Regional Medical Center.
Took my daughter in law for adomal pain at 6:56pm on Thursday 10/7/21.
The staff wasn’t all that friendly. The bathroom was really dirty. Never seen …
Never made it to a room, problem still remained, didn’t check anything on me just named what he thought and when I asked could I get a second opinion they looked as if I was bothering them and it took them forever to send over my prescription, but guess what…i’ll still be billed anyway…I won’t be back 🤷🏾 …
Making the imaging appointment was very easy, as was check in and the imaging. All of the people I dealt with were courteous and efficient. I have been going the Spotsylvania Regional Medical Center for several years, and have always had a good experience.
I went to the emergency room at spotsylvania regional medical center and everybody was so kind and attentive. If I ever need to go to a hospital again it will be spotsylvania regional
After 5 hours of acute pain in the kidney region, and stomach, in the ER, and a cat scan, was told nothing visible. Diagnosis unknown, after morphine, and IV drip, sent home in pain. I had pain for 4 hours in the ER at a rate of about …
Had the best experience when I came in to give birth to my son. Everyone was super nice and helpful and I couldn’t have asked for a better team to deliver me.
This place is horrible…why is it even open. The nurses are either sitting or always in supply closet. My mother is bed bound and my baby sister calls for a nurse cause she has not had her meds or needs to be scooted up and it takes 2 …
I came in to the ER, it was really busy and that is understandable. After finding out I had a major internal situation, I was going to be admitted. It took 9hrs to get into a Triage room where I spent the night on a gurney. I know staff …
I live in Stafford and drive to Spottsylvania for care. The reason, their streamlined process for care. I had been to Stafford previously and spent two hours in the waiting, couldn’t get triaged. I had a fever and very ill. The …
On Saturday, September 11th, My mother was admitted through the ER for a broken hip. Her doctor and anesthesiologist were wonderful in keeping me informed of her progress by phone until I could arrive from out of state. …
My visit on Friday went very well. My daughter and I both talked to our doctor, and we had very little wait time. i love my doctor, and even though I live over an hour away, I will continue to see her as long as I can.
A recent admission for a heart attack was quick and efficient. The pain management could have been more closely monitored as my husband was in severe pain for over 3 hours. After his trip to the cath lab his care in the imcu was terrific.
My appointment for annual mammogram and a biennial bone density scan was handled very professionally and with courtesy by everyone I saw today. The whole process, including the registration was completed efficiently, and with a friendly smile. Thank you!
I delivered my first born at this hospital two weeks ago. Every medical staff member was amazing and extremely supportive! We also have so much to thank for their knowledge and quick thinking that saved our baby who was born not breathing. If looking for a place to deliver I would recommend this hospital for sure.
Everyone in this hospital wasting their time they treat the patient with bad attitude, I have been waited 6hrs that the doctor tell me the result, Every time I asked someone to help me disappeared. I didn’t get better instead I got worse than I said take the Iv out of my hand I am leaving this place.
I appreciate the treatment I always receive when I am having testing done at the facility. I may not love using the touch pad to fill in information, but the people who check you in are unfailingly pleasant in helping me. …
Everything went very smoothly during my recent visit. The staff were all great and the facility was clean and orderly. Waiting areas were comfortable. I had lunch in the cafeteria in between appointments and was pleasantly surprised by the quality of the food.
Most of the doctors and nurses were very nice and helpful, some nurses were not as on top of things tho and took awhile to get orders in or they would forget and I would have to remind them. Personally I like to know everything going on and …
Everybody was very helpful and kind. My experience with my radiology tech was wonderful. She was helpful, friendly and made me feel at ease. I couldn’t have asked for a more professional and kinder person.
The staff were friendly, and seemed to be doing the best the could, but the emergency department was dirty and disorganized. They had a system failure while I was there which delayed my departure by more than an hour.
The overall care my wife received from the nurses was fine but she is on psych meds and the doctor stopped them when she went in. That sent her into panics paranoia crying spells and hearing voices. It took a lot of complaining to the …
Went to ER for heart palpitations and chest tightness. Check in nurse seemed annoyed at having to check me in. Waited for quite a while due to ER being busy. Long story short Dr decided to admit me due to heart enzymes being elevated. Was …
Every time I have come due to shoulder dislocations, the front desk staff had been incredibly helpful and organized. It’s sad to say I’m a regular, and last night I came into the emergency room around 8:30/9 and gii on t released around 12. …
I can’t even give one star but I can’t post unless I do. My experience was horrible! I was in a serious car accident earlier in the day and went to the ED to be checked out. Fortunately, I was not seriously hurt but knew I had some …
I was there for only a few hours for a hernia operation. The process was smooth and efficient, and I was never in fear of anything. The surgery by Dr. Ryan was quite successful and I never had any pain.
The nurse performing the breathing test was outstanding. She was concerned about my comfort and getting the test completed. She suggested some things to make me more at ease and everything went very well
Overall nurses and doctors were great. But absolutely no security or screening of any kind in main lobby or emergency entrance. Absolutely anyone can enter unimpeded. No mane tag, no covid screening. Unbelievable in this day and age.
I haven’t had much experience as a patient in a hospital, but I work in one and know how things should be done. This hospital did everything right. I was attended to immediately upon my arrival to the ER and worked with lead nurse Anne who …
My experience at Spotsylvania Medical was wonderful had back surgery Wednesday and was up walking within 2 hours. Still have pain but working through it.
They were extremely professional, kind and took every measure to make sure I wasn’t in pain. I would highly recommend Spotsy Medical Center ER to others.
I was a patient at Spotsylvania Hospital for 2 weeksI could notI could not haveI could not have askedI could not have asked for better careNursing careWas phenomenalHousekeepingYou were treated with respect when the housekeepers came …
This hospital is very clean and the nurses and doctors here are very polite. I was in and out within 30
Minutes and they had taken very good care of me especially the pa that seen me.
I left “Against Medical Advice” because I came home with 8 holes in both arms and blown veins from being poked by staff trying to get needles in me for an IV and other procedures during my 24-hour stay.
Always professional, positive, shows caring concern for patient providing top notch services try’s their best move patient out waiting area into room quickly as possible depending on availability of beds and staff overall powerful 5 excellent service starting from checkin desk to entire process everyone involved to checkout
Very proud service in the Emergency room don’t want to help you at all when you call for help from a nurse get smart with you and hangs up the phone on you when your talking to them I say never go to this hospital at all.
I was very pleased with my experience at Spotsylvania Medical Center in early September 2021. I was able to pre-register and check-in was so easy. It is exceptionally clean and very new looking. The waiting area for my driver was very …
The nurses and physician assistant were amazing. Great listeners! Made the experience tolerable while I was in pain. The wait wasn’t too bad being seen only the part where we had to wait on test results. But I understand tests takes time. Overall, was very pleased. I do feel like the bathrooms and rooms could of been cleaner.
Care was great. Always attentive, never judge mental. Explained things well even when questions were asked.
I was on L&D. My only complaint was the hospital phone rang so many times and …
Those stars all belong to the nursing staff and nothing else. They were completely over worked. There was no room at all in the ER. I came in on an ambulance and was stuck in a chair in the hallway while there were others in ER rooms talking and gabbing away. A HUGE misuse of a medical facility.
Show time, procedure schedule start, procedure, and discharge all went off on schedule without a hitch. Place was professional, all the staff were “on their game”. A great experience (if you HAVE to go to a hospital).
Very good, professional service. They also updated me on my phone, during the visit / whilst waiting etc (I was accompanying my husband for his procedure). Nice clean hospital and very big waiting area. Impressed!
Patient was transferred to SMC from Franklin Memorial Hospital in Rocky Mount Virginia on 7/20 at 9:30 pm (3 hours away) because our region’s hospitals are full. I called at 9:30 am the next day to get patient’s status with no return call. …
Fast, efficient, and very well structured medical services, My experience was refreshing to say the least. Non of the wait at other hospitals, and the staff was caring and compassionate with patient’s complains. I just love the care there. Thanks
Had 3 of my babies here at the labor and delivery . phenomenal stay . nurses were attentive and attended to any of my needs . Dr. Smith , ER doctor saves my son’s life . Was at scary Washington’s ER and they sent him home because they …
Even though my doctor’s office neglected to send over the orders for a mammogram and a bone density test the staff at the hospital worked with me to have the tests completed. They also helped me expedite getting those orders from my doctor. All of the staff were professional and personable.
My experience was awful. Went in with a migraine and other symptoms. When asked about the migraine. That’s all they wanted to hear. They kept cutting me off when I tried to tell them my other symptoms. Which was extremely important because …
Received wonderful compassionate care on12/16 for my spouse who had severe abdominal pain. Nurse Practitioner Laura and nurse Michelle as well as another nurse in ER were on top of everything CT scan was ordered and obtained within 45 …
I went in for some tests. The results required Gall Bladder surgery. I was taken to the E.R. for admission. A room was readied, and the surgery was performed the next day. The nurses and attendants on the fourth floor could not have been …
My experience was amazing. All my nurses and doctor were very kind and attentive. Bedside manor was amazing. I had a minor procedure and I felt this hospital is better than the other one I usually have to use. I plan to use this hospital as …
The nursing staff, technicians and doctors were amazing. The entire facility is very clean. Everyone was professional and friendly. They took care of me the entire time I was there. I was also impressed with the food. They had some great options and everything we good.
My PCP recommended I go here for x-ray and blood tests. She says no appointment needed. So I showed the day and sign in goes great. The lady at the desk ask to wait down in the area for imagining, which I did. X-ray goes well. So I ask the …
I took my better half to the emergency room which I dreaded the long wait time. I was shocked!! They took him right away and checked his vitals and started the blood tests. …
The services and staff at this hospital are amazing. From the first minutes there to the last, i was treated with respect and concern for my health. The nursing care is Outstanding. Erie and Andrew took care of me on the night shift. …
The staff is wonderful. Pleasant, accommodating and seemed to earnestly care about my needs. It was beautifully clean and everyone asked if they could be of assistance. My surgical staff was terrific and one nurse in particular, Katie, who was preparing me for surgery was wonderful. I cannot say enough good things about my visit there.
Dr. Wicker is an excellent surgeon. He communicated clearly and effectively. The nursing staff was efficient. I feel the housekeeping was subpar (dirt buildup in the corners of the room, the toilet was not cleaned during my 5-day stay).
CT scan was great from start to finish check in to leaving the bldg everyone was GREAT. I have also been a patient here several times I had a heart atack & pacemaker put in. All went well & all staff is /was always wonderful
I wanted to start off by saying Thank you to the Nurses in Labor and Delivery. They really went above and beyond to make my Labor go as smoothly as possible. My midwife was amazing. The anesthesiologist who did my epidural was amazing. I …
This is the worst hospital ever!!! My mother spent 21 days in that place, zero communication! If i had not called for an update i would have never heard anything….really scary!! I physically went to the hospital to try to get info, person …
I have been a regular patient at Mary Washington for over 10 years. 2 nights ago I was having some is ssd’s is with my health and opted to seek attention at Spotsy. I was wonderfully surprised. ER nurses Kelly (who is assisting from her …
My experience at the Emergency Room was terrible. The triage area was so disorganized and unsanitary. My husband accompanied me and neither of us witnessed anyone cleaning, wiping, disinfecting between patients. There was no privacy. I …
It was a very positive experience. Leah the Technician was very through in explaining what was to occur throughout the procedure. I did not feel rushed or as if I was just a number. I was treated with respect. She was great to talk to, showing empathy when I mentioned my husband died from COVID.
I went to the ER in excruciating pain. I checked in and was told to have a seat. I did. After about 10-15 minutes crying out in pain I went to the window and ask how much longer it would be. The nurse behind the window would even look at me …
Hospital professional staff were outstanding. The administrative staff at the front desk seemed like they had no idea of their responsibilities. I would replace the entire check-in staff with an outside contractor that knew what they were …
I had an outpatient procedure and the process was easy to follow and the staff were amazing. The nurses all stated who they were and the role they played in my care that day. They took the time to answer questions. …
Staff were extremely pleasant and kept me informed as my treatments were conducted. Nursing staff was very competent and quite friendly. Doctors were busy, but visited fairly frequently ad had exceptional bedside manner. Top notch all around!
Worst experience ever! We were in the ER for 8 hours. Even the Nurse Practitioner apologized, and said there was no excuse for it, we should not have been there that long.
I was very sick on my visit and there for 6 to 9 hours, however it very busy and many test were taken and waiting between test and results. I feel that they really helped me in a timely manner.
I had a one night stay at Spotsylvania Regional. The staff was pleasant and efficient. The food was served warm and actually tasted good enough to eat.
The sonnagram tech was awesome . The insurance side was not to informed about dual insurance Medicaid and Medicare it took me a day to straighten it all out hopefully the next one in line will not have this issue and everyone learns
Meds were sent to two different pharmacies and a drug interaction was missed by the PA. People were nice enough, I am finally feeling better a week after COVID.
Doctors and nurses caught the fact that out of I er 13 .medicines. I had mistakenly taken a blood thinner.Ggreat job.evemthough I was not halpy.It could have saved my life.Also the cook in the Cafe was awesome also your 6 AM receptionist great ladied
Came with stroke symptoms, was taken in quickly and taken up stairs quickly, but then it went to hell, the doctors on duty had zero competence and ordered zero test, sat in a bed (leaking money) for three days before a doctor with any …
The only good about my experience was the wonderful nursing staff. Dr. ROD is going to be getting a complaint filed to the ceo by me when I get a chance to write out a thoroughly written out complaint.
I have no idea how this has a 4 star rating I checked in at 730pm to the ER. There was a woman in the waiting room literally screaming help me with no pants on a bloody blanket and a barf bag. I had imaging done at 9ish and blood work a few …
I don’t want the attitude and care from one nurse to affect my rating. I think the hospital overall is the best in the tri-city area (Stafford, Fredericksburg, Spotsy). I had a great experience and the staff (with the exception of the recovery nurse Faith) was kind, knowledgeable, caring, and genuinely seemed to love their jobs.
I was there for the same day surgery. The whole experience was a beautiful one. Nice, friendly, and professional staff. I felt safe and secure and in good hands.
All of the staff were super sweet. Always so helpful and did an amazing job. Shout out to all the names I could remember because they had me on crazy drugs. Stephanie! Michael! Zoey! Audrey! I’m sorry for any I forgot. But thank you thank …
I was in the er last sunday with my 74year old mother who came by ambulance and was left in the er waiting from 2pm to 12 am in a wheelchair. They found a fracture at 4pm and still left her with no iv when they ordered her pain meds it was …
My experience with Spotsylvania Regional Medical Center was top notch. The hospital was very clean with professional and compassionate staff. Everyone that came to my room, including my surgeons, were friendly and able to answer any …
Great experience at Spotsylvania Hospital! All the staff were very caring and I felt that my well being was their top priority. I will certainly choose Spotsylvania Hospital for any future treatments.
Staff was excellent!! Robin the Nurse Anesthetist, Stephanie, the recovery room RN, plus the other staff whose names I didn’t get were friendly and caring, positive and supportive.
The wait was what expected. Everyone was professional and nice. But if you receive medications or a prescription be sure and do your research. They gave me medicine that I feel raised my blood pressure.
I arrived at 12:40 a.m. with a lot of pelvic pain and headache and chills. I registered at the kiosk and they called me until 3pm just to ask me for information again. I was attended by one of those nurses, what happens at the window, so …
The Emergency Department was under staffed. Never was placed in a treatment room, only received care from a nurse in the waiting room. Once I had a diagnosis it took 90 minutes to receive the medication.
The whole process of scheduling, pre-registration, and diagnostic testing was smooth with excellent customer service on phone and upon arrival, including the radiology tech who performed my CT of the Abdomen with contrast. Highly recommend this hospital for all medical needs.
Most horrible experience. I came in on an ambulance experiencing chest pain and having trouble breathing. I also have a litany of medical conditions and am on many medications. Was first placed in waiting room, then into another room and …
1. Doctors incompetent 2. Dirty/ unsanitary
3. Lack of care of “special” scenarios. 4. They treated me like a number rather than a human being. I guess on to the next case/patient. Beware of this …
I would give no star, if I could. When my spouse was taken to the emergency room by ambulance, there was no one at the intake desk to tell me where or how she was. (Rather, a McDonald’s like touch screen to register as a patient.) My …
Friendly, professional Hospital staff. Great communication between staff and patient. Short wait time. Registered before appointment on home computer saving time before visit. Less time spent registering on date of procedure. Informed …
called to inform them i was on my way with my toddler who had passed out from head injury and was hung up on after being told they refused to “meet me outside” which i never asked for. i called to inform them i had a serious emergency and …
The staff was wonderful!!’ I came early in the morning like 3 a.m. and I was in so much pain. They took care of me right away. Did test and x-rays. They assured me that I would be ok. I said thank you to the Doctor and staff for a great job of taking care sick people. Thanks 🙏🏾 again. …
I gave one star because you had to give something. I don’t even believe it was worth one star. I’ve spent six days at Spotsylvania Regional Medical Center. I came in for dizzy spells and for a sore right ankle to where the point I couldn’t …
Emergency room staff was very unattentive. The room I was in was disgusting there was old blood and the old acrylic nail, dust and hair on the floor. Even heard some staff talking about patients being babies about stuff. I had to stay in …
I stayed at behavioral unit for 3 nights and my stay was miserable. Although people who work there are very nice and caring I suffered a lot. Place is extremely dirty to the point some rooms have awful smell. Food is beyond disgusting. Just …
If one can say having a positive experience with an MRI is good news, so be it!
My technician (I believe her name is Tammy) was very welcoming and made sure I was comfortable. She was personable, professional and easy to work with. …
I went to Spotsylvania Regional hospital on June 19,2022. The triage Department was great. I was treated for AFib. While in the ER I was hooked up to 3 different machines, so when I needed to use the restroom I had to press the red call …
I had a great experience here thanks to the staff who were friendly, helpful and knowledgeable! Dr. Brian Josephs is a phenomenal doctor who delivered our baby boy. Not only did he provide last minute assistance in delivering our baby …
Excellent experience but the whole pre check in/ digital qr code generator email (there were many) would have been most helpful if it included which door/ entrance to use.
The Emergency Dept is worthless, my daughter was not feeling well and BP was HIGH.. The Dr ordered tests, which all came back fine, but sent her home with no meds to lower her BP and told her to follow up with her PCP, today is Friday and …
My experience a Spotsylvania Regional Medical Center was great. Dr. Trible and his team are a pleasure to work with. I know that i waited too long to have my colonoscopy but the team made it fun and bearable.
My daughter, Chyna had both of her kids here and this is one of the best hospitals, all the nurses were awesome and mad my daughter feel safe. Thanks to you all❤️❤️
I recently visited the Imaging Department at Spotsy Regional. They were friendly and professional and made me feel comfortable. They showed empathy for my ongoing health issues.
I had back surgery here and to say I was scared, would be putting that lightly. From pre-op, to my surgical post-op, to my stay overnight, I hands down had the best care. One nurse in particular, the nurse I had during the night of January …
Absolutely the worst! The staff seat you in large room with other individuals receiving care. Giving out medical information where everyone could listen. I left after three hours of not being seen. Terrible experience and I will NEVER go back again!!
The easiest mamagram I have ever had! I’ve had issues in the past but not this time! The staff is caring and very professional! I would definitely recommend them!
I was having trouble breathing and arrived in an ambulance took a very long time to even get checked in wait time was ridiculous for someone having breathing problems. After I left my scripts were never sent to the Walmart sat there for 2 …
My visit in the surgery part was excellent everyone was super friendly and nice the recovery was it’s a race between you and other patient who gets out first didn’t get but 1 sip of my ginger ale after going 15 hours without anything cause my surgery was 5 hours behind
The entire staff were very attentive to my needs. Hillary was the best. My only regret is I don’t know the names of those specific attending personnel.
The registration team was so kind, efficient, and helpful. My MRI & X-ray technicians were very knowledgeable about what they were doing. They both were very kind.
Short version, went in for Covid last Dec. Saved my life but in process broke nerves in my right arm. Left me unable to work for 10 months now. Doctors say another year my hand “might” work again. They didn’t except any responsibility Even …
Wonderful experience!!! Great staff in the Cath Lab, great nurses Brian, Peyton and Margaret just to name a few. I was well taking care of from the time I entered the front door until I was discharged. Thank You Spotsy!!!
The ER staff and Drs. were able to catch and ovarian cyst and a lump in my breast. I had been complaining of pain management n those areas to my VA for a while. They are now taking me seriously because of the images you provided.
I have had multiple experiences at Spotsylvania regional medical center and they have all been spectacular. I have had testing, surgery, and even a six day hospital stay for an infection and have only received exemplary care.
The ER team, including PA Sarah, took great care of me last week when I cut myself and needed 7 stitches. They all represented the hospital well and I am grateful for them.
I went for a Heart Stress Test and EKG test but the EOB that was submitted to my insurance shows a total of $16,733.48 for the procedure! I cannot get my insurance to tell me anything and someone for Spotsylvania Regional Medical Center …
The ultrasound tech was very friendly and kind, the receptionists at check in were quick and efficient, even the the lady working the imaging desk was kind and quick to answer my questions. No complaints.
They don’t check on you when you are in the ER. I had to unstrap my blood pressure cuff, heart, monitor, and oximeter because no one came even after pressing the call button when I had to go to the bathroom urgently. Even after all the warning bells, no one came for about 30 minutes.
I was treated professionally, efficiently and kindly by everyone from intake through discharge. I felt confident that I was being well cared for. I or my family will return here if the need arises.
Fast, friendly, well organized. Waiting area needs more attention/visits by cleaning staff for cleanliness. It got trashed pretty quick and remained that way as I was leaving… 4+ hours later.
Worst hospital ever! I was having esophageal spasms which could signal a heart attack. Closest hospital to me. I had never been there. I was given an IV needle early on in the visit and told they were going to push meds. Two hours later, no …
I do not recommend the fifth floor to anybody they are idiots . And the most unorganized staff I have ever seen I was discharged without a ride 6 months pregnant and four hours away from home . Highly do not recommend them or Mary …
Was treated like I was family!! That’s something you’ve not treated like. I was really relaxed!! We communicated like we’ve known each other forever!!!! Best hospital stay I’ve ever had!! They shower me with respect and kindness!! The whole team need to be awarded!!!!
Worst hospital ever! My dad had a same day surgery (knee replacement), they kept him for almost 3 days! He was literally just waiting on physical therapy to clear him and then check out… Physical therapy comes in next morning at 10am, for …
I came to SRMC after passing out and hitting my head sustaining a cut to my forehead (1″) and scalp (6″). I was never asked a medical history. I was never asked for a medicine list. A doctor visited me in the waiting room. I was given an …
Very good staff, attentive & efficient. The surgeon, nurses, anesthesiologist, pre & post surgical personnel were very professional. All things related to the procedure explained in a way that could be easily understood.
This is the worse hospital I’ve encountered. The EMERGENCY Room doctor was given a written list of the medicines for my daughter. Heart medicine and blood pressure medicine was on the list. They entered the medicines in the system but …
I had a horrible labor and delivery experience. Not only was I ignored for hours when my epidural was not working at all, I suffered for hours and had a very bad delivery. The only good thing was the mother and me room and their staff.
Very disappointing. Went in, obvious respiratory distress. Audible wheezing, gasping for air. They took me right back, but as soon as they saw my vitals nurses insinuated I was faking it and it was just anxiety. Imagine struggling to …
I have to say that I received excellent care at Spotsylvania Medical Center. Everyone who came in contact with me was pleasant, helpful and knowledgeable. I can’t believe how good the care was and how compassionate everyone was. Thank You
Everything was perfect from checking in with the young man at the front desk , to my tests with Leigh. Very friendly, & helpful made me feel comfortable throughout the tests . …
The quality of care at this place has significantly declined over the years. Clearly this facility is extremely understaffed and it shows. Not to mention, no matter how many times you ask for a cup of water..or anything really..don’t expect …
I broke my arm – I was in a lot of pain. The Spotsylvania Regional Medical Center gave me a shot for the pain that would most likely be useful for a mouse or miniature dog with a broken arm but it did nothing whatsoever for me. I am a 64 …
I have given birth here twice and I would do it all again and recommend others to come as well, the nurses and doctors all were great and patient and made me feel so comfortable. Definitely my favorite hospital
NP Laura was very, very good all around. I went in for dehydration and hyperemesis, and to get an ultrasound as I hadn’t had any prenatal care yet at 7 weeks pregnant. She ordered anti-nausea meds, blood work, ultrasound, etc. and I ended …
Everyone was very helpful but when I arrived for my appointment, they did now have the order. I feel like since I had been contacted 2 times regarding my appointment that this should have been seen. I had to sit and wait for the doctor’s …
Oh wow !! Seven people looking out for me yep I said it and I’ll say it again seven people how wonderful is that 😏🙌 everyone is smart quick know there job and above all they’re NOT lazy …
I walked in on Monday midday and was essentially dismissed and sent home with a prescription for something I knew I didn’t have. Before leaving, I asked the nurse to run test and confirm the diagnosis before sending me home. She guaranteed …
The folks I encountered at the SRMC were so nice! The worst part of my procedure was the prep that started the day before. Once there everything went so smoothly and on schedule that I was amazed. Dr Trible’s team was amazing. Thank you all for caring for me.
Our Dr. recommended we both have aortic screenings, so we signed up at Spotsy regional for the test. The appointment was easy to schedule, and the staff were very professional and considerate. So glad the hospital is so close and offers preventive screenings.
The staff took good care of me and the issue I had with my knee. The only reason I do not give the rating a 5 is there was a mentally challenged person in the lobby screaming nearly the entire visit. She was finally removed by security …
The hospital was very understaffed. The intake into and ER room took one hour when the online site reported intake taking 8 minuites. The were no availiable rooms to move from the ER to a regular room. I was in an ER room from 3pm Friday …
For an ER visit, it wasn’t hateful. They weren’t terribly busy so with all the scans and blood tests I wasn’t there near as long as I thought I would be. The nurses, specialists, and doctor were all polite.
they must be paying people for good reviews, this place has gone downhill. In the ER there are people in the waiting room and in the hallways lined up, sickly, with IVs, IV drips etc. and this is with rooms open in the back. It doesn’t …
I was pleasantly pleased with the ease of the registration process as well as the professionalism of the employees and technicians at the facility. The process was swift and far exceeded my expectations. Although the procedure wasn’t pleasant the treatment I received was superior. Kudos to all!
Visit to the SRMC ER last week was very good. Was seen immediately, and put in a treatment room almost as soon as I arrived. The nurse who treated me was awesome, very empathetic and made me comfortable the entire time.
On 14 th hurt foot using power washer around noon. Came to ed for treatment, after waiting for few hrs I was informed that I would be transferred to Henrico because your Dr refused to treat my wound. Not the experience I expected. Now gotta go all the way back there for follow-up. The ed staff was good to me though
The Triage nurses were very professional and thorough as were the techs who did my tests. However, the doctor I felt was not as thorough as he should have been. He had a chest X-ray and Covid/Flu tests done and said I had a viral upper …
One of the nicest hospital staff I have had the pleasure of encountering. Their imaging department is clean, comfortable, and the staff very caring and understanding. I will being getting all of my testing done here from now on.
Went in with stroke like symptoms, was admitted they rqn every test that they could which was good and I was admitted. I saw the doctor’s the next day and they said that all my test were normal which was odd being that I was still having …
Staff very personable and wait time was reasonable. Have had a glitch every time we go. This time the doctors orders for a test that had been scheduled for two weeks were not there and I was asked to call and get them faxed. Don’t know …
My experience with Spotsy Regional Hospital was stellar! The facility is clean, well-lit, calming and very tastefully decorated. (at least the part I was in) Every single employee, bar none, that I interacted with had a very caring, …
The only thing this facility did not do is roll out the red carpet. Every person I had contact with greeted me with a smile and understanding that I have to move SLOW until I recoup from my hip replacement. I HIGHLY recommend this …
Filling out the paperwork online made the checkin process go quickly. The robe provided was soft and warm. The mammogram went quickly and I really appreciated the foam pad put on the glass surface. I was amazed by how quickly I received my results. I will go back to Spotsylvania Regional Medical Center for my annual mammogram.
Delivered my daughter here. Absolutely highly recommend. All of the staff were extremely nice and accommodating. Check in process was smooth and I can’t say one bad thing about my experience. Rest assured you’re in good hands. Way to go guys!
While I arrived early & completed paperwork before my morning appointment time, I waited 1.5 before being taken back. No one kept me informed and no one apologized for the delay. Once taken back my MRI was handled professionally & efficiently.
We just delivered via c section at Spotsylvania Hospital for the second time. Both deliveries were amazing. The nurses and doctors and anesthesiologists were all wonderful. Nurses Vita Rose, Hallie, Audri, Dr. Josephs, just a few names I remember that made my deliveries and recoveries so comfortable. Thank you all!!
I was sent here from urgent care due to pain that I was having. When I was submitting my information while waiting in the ER Mulan made sure that I was good and laughing through the pain. I could also see how he handled other patients …
I came in at 3am and I was seen by Dr. Hickerson, the first thing he said to me was “ I’m the only doctor working in the whole hospital , So why did You find it a emergency to come in at 3am on a Sunday for this”’!! I was shocked but I …
Terrible experience in the emergency room today. I had blood drawn and urine submitted on arrival for a serious issue. Then I sat in the hallway for five and a half hours before anyone updated me, and the update was that my labs were good …
Pulmonary staff was awesome Sause, very up to date and very knowledgeable of what was going on. I am trying to get them in my health care plan with VA. and trust passing it on as the word of mouth top staff. All Doctors, Nurses and staff …
I was not very happy with my visit. I understand they were busy but I was not taken care of properly. A doctor came rook me in the back asked what was wrong, diagnosed the problem, and what the course of action should be. Then told me to …
The hospital was very clean and the staff was professional. Pre surgery the nurses performance was at a high level. I felt comfortable going into my surgery. However after surgery, my experience went downhill. Unorganized on my …
I recently had a same day surgery and I had a great experience. I had a pre-op appointment where labs tests and financial information were discussed prior to the procedure – it was a very quick appointment. The day of my surgery everything was quick and painless, I had great nurses supporting me and taking care of me.
Staff is always so nice here! I’ve taken my kids for stitches and other things and they are just so sweet! I was there recently and the Dr didn’t read my blood test right so make sure you check labs online and ask about them!
I was there for imaging, the check in process was easy. The registration crew were very friendly. The receptionist at the imaging was amazing, she is super friendly. I was brought back quickly, the imaging person was great. I highly recommend using Spotsylvania medical center for all of your hospital needs.
All of the staff in L&D and Mother Baby were amazing. Tiana was especially an absolute sweetheart and such a help. I highly recommend this hospital and had such an amazing experience from start to finish. We were well informed and helped …
I went to the ER for a severe infection of some kind on my ring finger. I was called back for vitals, then back to the waiting room. Called back to register, back to the waiting room. Called back to have blood drawn, grabbed from there …
Everyone was nice. Bathroom and Rooms were very clean!
Tho not sure why I was required to wear a mask yet those coming back to visit (same area the patients were in) were not. If I can bring something in, so can …
The service/treatment I received was quick (no long wait) and took care of my medical issue. I have NO complaints with the care and treatment I received!! HOWEVER the ER waiting room had many sticky patches of something scattered around …
Medical staff took care of me within a reasonable amount of time after I signed in, especially because I was complaining of heart issues. They worked efficiently and made me feel comfortable by sharing test results that indicated no …
Spotsylvania Regional emergency staff is top notch, they are very compassionate & they listen to you. Service was fast & explanations about what they were doing was very clear. I am glad I live close if I ever have to go back, but hopefully I won’t. I thank them all for their good, fast service.
If I could give zero stars I would. Absolutely disgusting. Went in from ambulance, sat in waiting room for about an hour. Taken back to a room for another 3 hour wait. Blood splattered all over the floor, all over the walls, trash …
I had a wonderful experience here. I’ve seen some bad reviews and was worried. But luckily this didn’t happen to me. I went in with horrible migraine pain, the worst I’ve ever had. Went back and the triage nurses were very nice. Also got my …
This was my first major surgery and I had to have a right hip replacement. The pre and post surgery care was excellent. The staff at the hospital are very organized, informative and friendly. …
Hands down they have the most responsive and attentive ER. I was in and out in 3 hours. (Stafford took 10 hours a couple days before. Stafford was decent unit Mary Washington acquired them.) The staff is exceptionally helpful and are on top of things. I know where to come if I have any other emergency visits etc.
I had a mammogram on one of my breasts,(I only have one because of breast cancer and a mastectomy)I had questions about only getting one done and the nurse was very kind and knowledgeable & answered all of my questions. She made me feel …
I’m give 5 stars because of Sarah Miller PA in the emergency room. She was hands down fantastic and the best thing about her is she was genuinely concerned and cared about what I have going on. Best doctor I have ever seen at this hospital …
I was seen at the ER on Thanksgiving night and had the best care. Everyone from intake, to my vitals, to all of my care was thoughtful and very thorough. They explained everything to me as they were doing it and made me feel very …
The receptionist at the front desk was very nice and had me all checked in in minutes. I was very nervous but the nurses made me feel more at ease. Dr. Chen and the Anesthesiologist came in and talked a few minutes before my surgery. The …
My experience was good! My procedure went well and the doctor was wonderful and pleasant! I was very nervous about the procedure and my anxiety was in full force. There was a rather rude nurse/practitioner who seemed to be annoyed by the …
Absolutely grateful I got to deliver my last baby here! I had the best experience ever. I went in after my water broke, and labored for over 12 hours. The L&D team is phenomenal and I couldn’t be more blessed with the care and support I …
Terrible sanitation and sterilization practices.
Took blood in a visitor chair in consultation room. We were left in the room, because the beds were full…. I’m ok. They did not clean or wipe the chair first. …
Probably the worst hospital I have been treated at. I went in with severe pain. They registered me, triaged me and the dr said they would run tests x, y and z. Well i was left in a room for about an hour and he came back to explain the …
Nurses were great for the most part, doctors not so much. Excruciatingly slow on lab results and doctors were even slower. The doctors would rush in and give conflicting information between all the different ones you will often have to …
Husband had kidney stones, the emergency staff was amazing!! He was in excruciating pain, they took care of him right away and got him comfortable, barely any wait. Thank you to all healthcare workers 🙏 …
My grandmother was transported to this hospital via 911. Once there my Mom had the hardest time receiving information pertaining to my grandmother and her care. My grandmother was in ICU and my Mom and family did not know what was going on. …
Brought my wife in. She was initially seen very quickly and a battery of lab tests, X-ray’s , CT scan were ran very efficiently. The Dr ordered an extra test as a precautionary measure that required her blood to be drawn again. Maybe we …
The ultrasound department had a student performing my anatomy scan without me knowing. Once his supervisor came in she informed the student in front of us that he took the wrong pictures and she had to start over. She barely spoke with us …
The nurses and staff were fabulous here at Spotsylvania Regional. Very kind and helpful,e and my new baby were in and out with good healing and results. The only complaint I would have is the mattress, especially for the moms, need to be thicker and more comfortable. Other than that we had a wonderful experience.
Place was great. It was clean. Staff was attentive and caring before and after my procedure.
Sitting in the ER tonight being treated as a mother brings her daughter in. The dr tells staff she is scared of drs. That’s reasonable. The child is clearly upset an stressed. As a nurse walks out of her room she says “oh my god I hate …
My dad died here because ER sent him home covid positive with pneumonia. ER doctor Said he wasn’t bad enough to stay. He came back home for 2 days and had to go back to the ER. He was having trouble breathing and they sent him home again. …
My 91 year old father died. The Dr called that day. It took 3 WEEKS before anyone returned our countless phone calls to tell us the details of how he died. The Dr had left the country. No one else returned countless calls. The funeral …
Horrible experience. My mother is a patient here, and when she was in ICU she was taken care of right away, and with kindness. Now that she is on the 4th floor, she is being treated poorly. She is made to sit in her own fecal matter for …
Appointment call was late and having trouble with getting chest xray. Dr was very caring and considerate and concerned
Service was fine, but I was forgotten for perhaps two hours and then everything happened very quickly.
They took me right away as I was having chest and upper back pains. Hooked me to the EKG for a few seconds took blood and sat me inside the emergency room in the hall across from a covid positive patience. Waited a little bit for x rays …
I came fire an out patient MRI. From the screener at the door to registration to imaging, everyone was friendly and helpful. Tammy did my procedure and she was better than WONDERFUL, there aren’t enough stars to give her. She kept me …
I was underwhelmed with my overall medical care during my 3 days length of stay in this hospital, starting in the ER admission. The ONLY exception were all of my nurses and techs on my med/surg floor, who were the only ones providing …
Everyone was extremely nice and very professional! Best hospital ever
Miserable experience in ER being ignored for hours while freezing with chills and fever and begging for blankets over and over. Never again unless I’m dying. I understand the challenges hospitals face but this was ridiculous.
I had to wait an hour for my ultrasound appointment. Once called back, the technician let me know they were a student, which was fine with me. They were extremely nice, but it took over an hour for them to get the pictures needed. A …
The medical staff at Spotsylvania regional medical center are very cordial and do a great job
Overall I would not recommend. Most of the time it took 45minutes to an hour after I called a nurse to receive assistance when admitted. No one seemed to know a plan of action or what was coming next when I asked. I was often told we are …
I went in for some imaging. Everyone was helpful and patient with me. I didn’t have to wait long at all from my appointment time.
I came in to the ER with symptoms of a stroke at 4pm and was immediately taken back to be attended to. My symptoms had abated after only two or three minutes ( at around 3:40 ) but l had great care at the ER and got to a room about 7pm. My …
I went in for a sore throat. I got one day of steroids and a pain killer. I wasn’t in pain. So the pain killer is a waste. Today I’m sick as a dog. Lost my voice three days ago. I have lost days of work. Why wasn’t I given an antibiotic? I clearly am full of infection!!! Y’all dropped the ball on this one.
If I could give negative stars, I would.
This is the worst Emergency Room I’ve ever tried to receive treatment in. I say …
They were great when they actually paid attention to the fact I was in constant pain for a consecutive 5 hours before treating me for severe abdominal pain.
5/21/21
Pleasant experience from start to finish. They called afterwards to check on me and see if I made my follow up appointments with the referred doctor. Everything …
Wait time to initially be seen wasn’t too bad. I was told around 1am they would do a CT scan and get me some medication in the meantime. I got the medication around 3:15am, then nobody came back in to check on me until 5:30am. I couldn’t …
After being diagnosed with a concussion and possible meniscus tear, I was not given any aftercare advice or referred to any specialists and was given the wrong size crutches-that they just sent home with me. They didn’t even try to adjust …
I used to speak highly of Spotsylvania Regional Medical but now I would rather go to Mary Washington. I went to Spotsylvania Regional around 3:30ish pm today to be tested for covid and the flu. I was told by the nurse that I would get my …
Everyone was very nice and everything went smoothly. It was a big help to us that my wife’s caregiver was not required to wait for me in the hospital while I had my procedure. When I was called, in the lobby, the person asked for “Hot” rather than “Hart.” People in that position should speak English, rather than Ebonics.
Staff in the ER /Triage area are VERY rude!
I watched a man in his 80s get belittled by a staffer because he didnt know how to explain his eye pain! We were made to leave the back area and told that no …
This hospital is a joke. My brother had been there for a week due to having a seizure(not normal at all for him)which they confirmed. He gets discharged and a day later I bring him back because he’s worse and having trouble breathing, and I …
The tech was pleasant and made me feel comfy…very quick and no waiting. Great experience
Went in with chest pain’s and shortness of breath. They took everyone’s personal information in the lobby which made me realize uncomfortable. When I got back to the triage room they barely asked questions about medical history or my …
I am beyond appreciative of the staff here, they treated myself and my 11 month old daughter so well I can’t thank them enough. If I could give more than 5 stars to express how pleased I was with our most recent visit I would. My daughter …
Outstanding, courteous, kind and respectful service and treatment! It was a busy day, and I had to wait, but the wait was significantly shorter than the other ER option (at Mary Washington). Private treatment room with TV and private …
The Labor and Delivery unit as well as the postpartum unit are absolutely amazing. Always a great experience. The nurses and doctors are so kind and don’t have attitudes like other hospitals I have given birth at. Also the anesthesia team and OR teams were incredible!
My medical care was outstanding and meals were excellent when they finally started feeding me
The nurse I had on labor and delivery side was amazing 😊 She did really good kept me posted on everything made sure I was comfortable her name was Ashley!! My midwife Amy did great🙏 Being moved to other side I felt rushed didn’t feel like alot was done. NICU Team & Doctors was perfect with my son!!. …
Oh it was very professional, quickly. At the front desk the ladles very friendly and the technician Excellent.
Thank you.
Very disappointed in the ER at Spotsylvania Regional Medical Center.
Took my daughter in law for adomal pain at 6:56pm on Thursday 10/7/21.
The staff wasn’t all that friendly. The bathroom was really dirty. Never seen …
Never made it to a room, problem still remained, didn’t check anything on me just named what he thought and when I asked could I get a second opinion they looked as if I was bothering them and it took them forever to send over my prescription, but guess what…i’ll still be billed anyway…I won’t be back 🤷🏾 …
Making the imaging appointment was very easy, as was check in and the imaging. All of the people I dealt with were courteous and efficient. I have been going the Spotsylvania Regional Medical Center for several years, and have always had a good experience.
I went to the emergency room at spotsylvania regional medical center and everybody was so kind and attentive. If I ever need to go to a hospital again it will be spotsylvania regional
My experience was great!! Everyone was friendly from the time I walked in the door till I left!! I was in and out in no time!! Thumbs up 👍 for me!! …
After 5 hours of acute pain in the kidney region, and stomach, in the ER, and a cat scan, was told nothing visible. Diagnosis unknown, after morphine, and IV drip, sent home in pain. I had pain for 4 hours in the ER at a rate of about …
Had the best experience when I came in to give birth to my son. Everyone was super nice and helpful and I couldn’t have asked for a better team to deliver me.
This place is horrible…why is it even open. The nurses are either sitting or always in supply closet. My mother is bed bound and my baby sister calls for a nurse cause she has not had her meds or needs to be scooted up and it takes 2 …
I came in to the ER, it was really busy and that is understandable. After finding out I had a major internal situation, I was going to be admitted. It took 9hrs to get into a Triage room where I spent the night on a gurney. I know staff …
I live in Stafford and drive to Spottsylvania for care. The reason, their streamlined process for care. I had been to Stafford previously and spent two hours in the waiting, couldn’t get triaged. I had a fever and very ill. The …
On Saturday, September 11th, My mother was admitted through the ER for a broken hip. Her doctor and anesthesiologist were wonderful in keeping me informed of her progress by phone until I could arrive from out of state. …
My visit on Friday went very well. My daughter and I both talked to our doctor, and we had very little wait time. i love my doctor, and even though I live over an hour away, I will continue to see her as long as I can.
A recent admission for a heart attack was quick and efficient. The pain management could have been more closely monitored as my husband was in severe pain for over 3 hours. After his trip to the cath lab his care in the imcu was terrific.
The nurses and staff took EXCELLENT care of me before and during my procedure.
My appointment for annual mammogram and a biennial bone density scan was handled very professionally and with courtesy by everyone I saw today. The whole process, including the registration was completed efficiently, and with a friendly smile. Thank you!
I delivered my first born at this hospital two weeks ago. Every medical staff member was amazing and extremely supportive! We also have so much to thank for their knowledge and quick thinking that saved our baby who was born not breathing. If looking for a place to deliver I would recommend this hospital for sure.
Worst hospital ever. I thought Mary Washington was bad… sheesh I have never in my life waited Three hours just to be seen..
Everyone in this hospital wasting their time they treat the patient with bad attitude, I have been waited 6hrs that the doctor tell me the result, Every time I asked someone to help me disappeared. I didn’t get better instead I got worse than I said take the Iv out of my hand I am leaving this place.
I appreciate the treatment I always receive when I am having testing done at the facility. I may not love using the touch pad to fill in information, but the people who check you in are unfailingly pleasant in helping me. …
Everything went very smoothly during my recent visit. The staff were all great and the facility was clean and orderly. Waiting areas were comfortable. I had lunch in the cafeteria in between appointments and was pleasantly surprised by the quality of the food.
Most of the doctors and nurses were very nice and helpful, some nurses were not as on top of things tho and took awhile to get orders in or they would forget and I would have to remind them. Personally I like to know everything going on and …
Everybody was very helpful and kind. My experience with my radiology tech was wonderful. She was helpful, friendly and made me feel at ease. I couldn’t have asked for a more professional and kinder person.
The staff were friendly, and seemed to be doing the best the could, but the emergency department was dirty and disorganized. They had a system failure while I was there which delayed my departure by more than an hour.
The overall care my wife received from the nurses was fine but she is on psych meds and the doctor stopped them when she went in. That sent her into panics paranoia crying spells and hearing voices. It took a lot of complaining to the …
Went to ER for heart palpitations and chest tightness. Check in nurse seemed annoyed at having to check me in. Waited for quite a while due to ER being busy. Long story short Dr decided to admit me due to heart enzymes being elevated. Was …
They were as quick as they could be. Very pleasant. James, a traveling nurse, was great.
Everything was great! Loved my nurses and doctors and Anastasia doctor! You guys are the best! Thank you all!
I registered online so it was an easy process this time. My techs in imagery were amazingly patient and kind.
Every time I have come due to shoulder dislocations, the front desk staff had been incredibly helpful and organized. It’s sad to say I’m a regular, and last night I came into the emergency room around 8:30/9 and gii on t released around 12. …
I can’t even give one star but I can’t post unless I do. My experience was horrible! I was in a serious car accident earlier in the day and went to the ED to be checked out. Fortunately, I was not seriously hurt but knew I had some …
I was there for only a few hours for a hernia operation. The process was smooth and efficient, and I was never in fear of anything. The surgery by Dr. Ryan was quite successful and I never had any pain.
The nurse performing the breathing test was outstanding. She was concerned about my comfort and getting the test completed. She suggested some things to make me more at ease and everything went very well
Facilities are fine, doctors and nurses are great but the patient notification system with the screen showing surgical status needs work
Overall nurses and doctors were great. But absolutely no security or screening of any kind in main lobby or emergency entrance. Absolutely anyone can enter unimpeded. No mane tag, no covid screening. Unbelievable in this day and age.
I haven’t had much experience as a patient in a hospital, but I work in one and know how things should be done. This hospital did everything right. I was attended to immediately upon my arrival to the ER and worked with lead nurse Anne who …
Got right in on my scheduled time. Everything was explained to me and everyone there was very nice and attentive. Great staff!
My experience at Spotsylvania Medical was wonderful had back surgery Wednesday and was up walking within 2 hours. Still have pain but working through it.
Most professional visit I have had at a hospital. Friendly and very efficient. Loved the robes for mammogram patients.
They were extremely professional, kind and took every measure to make sure I wasn’t in pain. I would highly recommend Spotsy Medical Center ER to others.
I was a patient at Spotsylvania Hospital for 2 weeksI could notI could not haveI could not have askedI could not have asked for better careNursing careWas phenomenalHousekeepingYou were treated with respect when the housekeepers came …
This hospital is very clean and the nurses and doctors here are very polite. I was in and out within 30
Minutes and they had taken very good care of me especially the pa that seen me.
I left “Against Medical Advice” because I came home with 8 holes in both arms and blown veins from being poked by staff trying to get needles in me for an IV and other procedures during my 24-hour stay.
Skye was SO amazing during my ultrasound!! Her patience and comforting personality was great!!
Always professional, positive, shows caring concern for patient providing top notch services try’s their best move patient out waiting area into room quickly as possible depending on availability of beds and staff overall powerful 5 excellent service starting from checkin desk to entire process everyone involved to checkout
I had a medical professional mistreat me at this facility. I will never recommend or return to this facility.
I was taken back right away and I was treated with respect. Kept informed of my results. Sabrina, Kristen and Dr. R were great.
I had the BEST labor and delivery team( Catherine, Julie, Brittany Paige, Brittany).
Everything was very very nice. Didn’t have a problem checking in. And everyone was great.
The staff in the imaging department is WONDERFUL.
The lady at the front desk checking people in…not so much.
Very proud service in the Emergency room don’t want to help you at all when you call for help from a nurse get smart with you and hangs up the phone on you when your talking to them I say never go to this hospital at all.
I was very pleased with my experience at Spotsylvania Medical Center in early September 2021. I was able to pre-register and check-in was so easy. It is exceptionally clean and very new looking. The waiting area for my driver was very …
I had a wonderful experience. Staff was very accommodating. Got in and out in a VERY timely manner
The nurses and physician assistant were amazing. Great listeners! Made the experience tolerable while I was in pain. The wait wasn’t too bad being seen only the part where we had to wait on test results. But I understand tests takes time. Overall, was very pleased. I do feel like the bathrooms and rooms could of been cleaner.
Care was great. Always attentive, never judge mental. Explained things well even when questions were asked.
I was on L&D. My only complaint was the hospital phone rang so many times and …
Those stars all belong to the nursing staff and nothing else. They were completely over worked. There was no room at all in the ER. I came in on an ambulance and was stuck in a chair in the hallway while there were others in ER rooms talking and gabbing away. A HUGE misuse of a medical facility.
I arrived on time, my procedure was on time and everyone was very nice and extremely helpful.
The staff is awesome they took great care of me explained everything they were doing the food was very good too
Show time, procedure schedule start, procedure, and discharge all went off on schedule without a hitch. Place was professional, all the staff were “on their game”. A great experience (if you HAVE to go to a hospital).
Very good, professional service. They also updated me on my phone, during the visit / whilst waiting etc (I was accompanying my husband for his procedure). Nice clean hospital and very big waiting area. Impressed!
Patient was transferred to SMC from Franklin Memorial Hospital in Rocky Mount Virginia on 7/20 at 9:30 pm (3 hours away) because our region’s hospitals are full. I called at 9:30 am the next day to get patient’s status with no return call. …
Fast, efficient, and very well structured medical services, My experience was refreshing to say the least. Non of the wait at other hospitals, and the staff was caring and compassionate with patient’s complains. I just love the care there. Thanks
Check-in was quick and fast and I was taken back for my appointment quickly. The technicians were very through and nice.
Had 3 of my babies here at the labor and delivery . phenomenal stay . nurses were attentive and attended to any of my needs . Dr. Smith , ER doctor saves my son’s life . Was at scary Washington’s ER and they sent him home because they …
Even though my doctor’s office neglected to send over the orders for a mammogram and a bone density test the staff at the hospital worked with me to have the tests completed. They also helped me expedite getting those orders from my doctor. All of the staff were professional and personable.
My experience was awful. Went in with a migraine and other symptoms. When asked about the migraine. That’s all they wanted to hear. They kept cutting me off when I tried to tell them my other symptoms. Which was extremely important because …
Received wonderful compassionate care on12/16 for my spouse who had severe abdominal pain. Nurse Practitioner Laura and nurse Michelle as well as another nurse in ER were on top of everything CT scan was ordered and obtained within 45 …
I went in for some tests. The results required Gall Bladder surgery. I was taken to the E.R. for admission. A room was readied, and the surgery was performed the next day. The nurses and attendants on the fourth floor could not have been …
My experience was amazing. All my nurses and doctor were very kind and attentive. Bedside manor was amazing. I had a minor procedure and I felt this hospital is better than the other one I usually have to use. I plan to use this hospital as …
The nursing staff, technicians and doctors were amazing. The entire facility is very clean. Everyone was professional and friendly. They took care of me the entire time I was there. I was also impressed with the food. They had some great options and everything we good.
The ward staff were wonderful!
The ER staff- not so much. Not only did they make me feel like they thought I …
My PCP recommended I go here for x-ray and blood tests. She says no appointment needed. So I showed the day and sign in goes great. The lady at the desk ask to wait down in the area for imagining, which I did. X-ray goes well. So I ask the …
I took my better half to the emergency room which I dreaded the long wait time. I was shocked!! They took him right away and checked his vitals and started the blood tests. …
The services and staff at this hospital are amazing. From the first minutes there to the last, i was treated with respect and concern for my health. The nursing care is Outstanding. Erie and Andrew took care of me on the night shift. …
The staff is wonderful. Pleasant, accommodating and seemed to earnestly care about my needs. It was beautifully clean and everyone asked if they could be of assistance. My surgical staff was terrific and one nurse in particular, Katie, who was preparing me for surgery was wonderful. I cannot say enough good things about my visit there.
Dr. Wicker is an excellent surgeon. He communicated clearly and effectively. The nursing staff was efficient. I feel the housekeeping was subpar (dirt buildup in the corners of the room, the toilet was not cleaned during my 5-day stay).
CT scan was great from start to finish check in to leaving the bldg everyone was GREAT. I have also been a patient here several times I had a heart atack & pacemaker put in. All went well & all staff is /was always wonderful
I wanted to start off by saying Thank you to the Nurses in Labor and Delivery. They really went above and beyond to make my Labor go as smoothly as possible. My midwife was amazing. The anesthesiologist who did my epidural was amazing. I …
This is the worst hospital ever!!! My mother spent 21 days in that place, zero communication! If i had not called for an update i would have never heard anything….really scary!! I physically went to the hospital to try to get info, person …
I have been a regular patient at Mary Washington for over 10 years. 2 nights ago I was having some is ssd’s is with my health and opted to seek attention at Spotsy. I was wonderfully surprised. ER nurses Kelly (who is assisting from her …
Everything was great. The volunteer at the front desk was very helpful and the nursing staff was outstanding.
My experience at the Emergency Room was terrible. The triage area was so disorganized and unsanitary. My husband accompanied me and neither of us witnessed anyone cleaning, wiping, disinfecting between patients. There was no privacy. I …
It was a very positive experience. Leah the Technician was very through in explaining what was to occur throughout the procedure. I did not feel rushed or as if I was just a number. I was treated with respect. She was great to talk to, showing empathy when I mentioned my husband died from COVID.
I went to the ER in excruciating pain. I checked in and was told to have a seat. I did. After about 10-15 minutes crying out in pain I went to the window and ask how much longer it would be. The nurse behind the window would even look at me …
Hospital professional staff were outstanding. The administrative staff at the front desk seemed like they had no idea of their responsibilities. I would replace the entire check-in staff with an outside contractor that knew what they were …
Perinatology center has wonderful staff and nurses. Clean, quick service, and very helpful.
I had an outpatient procedure and the process was easy to follow and the staff were amazing. The nurses all stated who they were and the role they played in my care that day. They took the time to answer questions. …
Staff were extremely pleasant and kept me informed as my treatments were conducted. Nursing staff was very competent and quite friendly. Doctors were busy, but visited fairly frequently ad had exceptional bedside manner. Top notch all around!
Worst experience ever! We were in the ER for 8 hours. Even the Nurse Practitioner apologized, and said there was no excuse for it, we should not have been there that long.
I was very sick on my visit and there for 6 to 9 hours, however it very busy and many test were taken and waiting between test and results. I feel that they really helped me in a timely manner.
I had a one night stay at Spotsylvania Regional. The staff was pleasant and efficient. The food was served warm and actually tasted good enough to eat.
The sonnagram tech was awesome . The insurance side was not to informed about dual insurance Medicaid and Medicare it took me a day to straighten it all out hopefully the next one in line will not have this issue and everyone learns
Meds were sent to two different pharmacies and a drug interaction was missed by the PA. People were nice enough, I am finally feeling better a week after COVID.
Doctors and nurses caught the fact that out of I er 13 .medicines. I had mistakenly taken a blood thinner.Ggreat job.evemthough I was not halpy.It could have saved my life.Also the cook in the Cafe was awesome also your 6 AM receptionist great ladied
Came with stroke symptoms, was taken in quickly and taken up stairs quickly, but then it went to hell, the doctors on duty had zero competence and ordered zero test, sat in a bed (leaking money) for three days before a doctor with any …
The only good about my experience was the wonderful nursing staff. Dr. ROD is going to be getting a complaint filed to the ceo by me when I get a chance to write out a thoroughly written out complaint.
Amazing service. Extremely caring staff. I don’t recall anyone’s name except for Jenna. She was super kind and caring. Thank you all!
I have no idea how this has a 4 star rating I checked in at 730pm to the ER. There was a woman in the waiting room literally screaming help me with no pants on a bloody blanket and a barf bag. I had imaging done at 9ish and blood work a few …
I don’t want the attitude and care from one nurse to affect my rating. I think the hospital overall is the best in the tri-city area (Stafford, Fredericksburg, Spotsy). I had a great experience and the staff (with the exception of the recovery nurse Faith) was kind, knowledgeable, caring, and genuinely seemed to love their jobs.
I was there for the same day surgery. The whole experience was a beautiful one. Nice, friendly, and professional staff. I felt safe and secure and in good hands.
All of the staff were super sweet. Always so helpful and did an amazing job. Shout out to all the names I could remember because they had me on crazy drugs. Stephanie! Michael! Zoey! Audrey! I’m sorry for any I forgot. But thank you thank …
I was in the er last sunday with my 74year old mother who came by ambulance and was left in the er waiting from 2pm to 12 am in a wheelchair. They found a fracture at 4pm and still left her with no iv when they ordered her pain meds it was …
My experience with Spotsylvania Regional Medical Center was top notch. The hospital was very clean with professional and compassionate staff. Everyone that came to my room, including my surgeons, were friendly and able to answer any …
Spotsylvania Regional Medical Center was very efficient and clean. The staff were friendly, professional and knowledgeable.
Great experience at Spotsylvania Hospital! All the staff were very caring and I felt that my well being was their top priority. I will certainly choose Spotsylvania Hospital for any future treatments.
Staff was excellent!! Robin the Nurse Anesthetist, Stephanie, the recovery room RN, plus the other staff whose names I didn’t get were friendly and caring, positive and supportive.
The wait was what expected. Everyone was professional and nice. But if you receive medications or a prescription be sure and do your research. They gave me medicine that I feel raised my blood pressure.
I arrived at 12:40 a.m. with a lot of pelvic pain and headache and chills. I registered at the kiosk and they called me until 3pm just to ask me for information again. I was attended by one of those nurses, what happens at the window, so …
The Emergency Department was under staffed. Never was placed in a treatment room, only received care from a nurse in the waiting room. Once I had a diagnosis it took 90 minutes to receive the medication.
The whole process of scheduling, pre-registration, and diagnostic testing was smooth with excellent customer service on phone and upon arrival, including the radiology tech who performed my CT of the Abdomen with contrast. Highly recommend this hospital for all medical needs.
Most horrible experience. I came in on an ambulance experiencing chest pain and having trouble breathing. I also have a litany of medical conditions and am on many medications. Was first placed in waiting room, then into another room and …
1. Doctors incompetent 2. Dirty/ unsanitary
3. Lack of care of “special” scenarios. 4. They treated me like a number rather than a human being. I guess on to the next case/patient. Beware of this …
I would give no star, if I could. When my spouse was taken to the emergency room by ambulance, there was no one at the intake desk to tell me where or how she was. (Rather, a McDonald’s like touch screen to register as a patient.) My …
Friendly, professional Hospital staff. Great communication between staff and patient. Short wait time. Registered before appointment on home computer saving time before visit. Less time spent registering on date of procedure. Informed …
called to inform them i was on my way with my toddler who had passed out from head injury and was hung up on after being told they refused to “meet me outside” which i never asked for. i called to inform them i had a serious emergency and …
The staff was wonderful!!’ I came early in the morning like 3 a.m. and I was in so much pain. They took care of me right away. Did test and x-rays. They assured me that I would be ok. I said thank you to the Doctor and staff for a great job of taking care sick people. Thanks 🙏🏾 again. …
I gave one star because you had to give something. I don’t even believe it was worth one star. I’ve spent six days at Spotsylvania Regional Medical Center. I came in for dizzy spells and for a sore right ankle to where the point I couldn’t …
Emergency room staff was very unattentive. The room I was in was disgusting there was old blood and the old acrylic nail, dust and hair on the floor. Even heard some staff talking about patients being babies about stuff. I had to stay in …
I stayed at behavioral unit for 3 nights and my stay was miserable. Although people who work there are very nice and caring I suffered a lot. Place is extremely dirty to the point some rooms have awful smell. Food is beyond disgusting. Just …
If one can say having a positive experience with an MRI is good news, so be it!
My technician (I believe her name is Tammy) was very welcoming and made sure I was comfortable. She was personable, professional and easy to work with. …
I went to Spotsylvania Regional hospital on June 19,2022. The triage Department was great. I was treated for AFib. While in the ER I was hooked up to 3 different machines, so when I needed to use the restroom I had to press the red call …
I had a great experience here thanks to the staff who were friendly, helpful and knowledgeable! Dr. Brian Josephs is a phenomenal doctor who delivered our baby boy. Not only did he provide last minute assistance in delivering our baby …
Excellent experience but the whole pre check in/ digital qr code generator email (there were many) would have been most helpful if it included which door/ entrance to use.
The Emergency Dept is worthless, my daughter was not feeling well and BP was HIGH.. The Dr ordered tests, which all came back fine, but sent her home with no meds to lower her BP and told her to follow up with her PCP, today is Friday and …
My experience a Spotsylvania Regional Medical Center was great. Dr. Trible and his team are a pleasure to work with. I know that i waited too long to have my colonoscopy but the team made it fun and bearable.
My daughter, Chyna had both of her kids here and this is one of the best hospitals, all the nurses were awesome and mad my daughter feel safe. Thanks to you all❤️❤️
I recently visited the Imaging Department at Spotsy Regional. They were friendly and professional and made me feel comfortable. They showed empathy for my ongoing health issues.
Thank you so much to the staff and nurses that took care of me during my stay. You all were the best team. And to Dr Ryan, You rock!
I had back surgery here and to say I was scared, would be putting that lightly. From pre-op, to my surgical post-op, to my stay overnight, I hands down had the best care. One nurse in particular, the nurse I had during the night of January …
Absolutely the worst! The staff seat you in large room with other individuals receiving care. Giving out medical information where everyone could listen. I left after three hours of not being seen. Terrible experience and I will NEVER go back again!!
Wonderful professional care. The entire process (Cervical C5/C6 surgery) seemed seamless. Thank you so much for your wonderful care.
The easiest mamagram I have ever had! I’ve had issues in the past but not this time! The staff is caring and very professional! I would definitely recommend them!
I was having trouble breathing and arrived in an ambulance took a very long time to even get checked in wait time was ridiculous for someone having breathing problems. After I left my scripts were never sent to the Walmart sat there for 2 …
My visit in the surgery part was excellent everyone was super friendly and nice the recovery was it’s a race between you and other patient who gets out first didn’t get but 1 sip of my ginger ale after going 15 hours without anything cause my surgery was 5 hours behind
The entire staff were very attentive to my needs. Hillary was the best. My only regret is I don’t know the names of those specific attending personnel.
The registration team was so kind, efficient, and helpful. My MRI & X-ray technicians were very knowledgeable about what they were doing. They both were very kind.
Short version, went in for Covid last Dec. Saved my life but in process broke nerves in my right arm. Left me unable to work for 10 months now. Doctors say another year my hand “might” work again. They didn’t except any responsibility Even …
Wonderful experience!!! Great staff in the Cath Lab, great nurses Brian, Peyton and Margaret just to name a few. I was well taking care of from the time I entered the front door until I was discharged. Thank You Spotsy!!!
The ER staff and Drs. were able to catch and ovarian cyst and a lump in my breast. I had been complaining of pain management n those areas to my VA for a while. They are now taking me seriously because of the images you provided.
I have had multiple experiences at Spotsylvania regional medical center and they have all been spectacular. I have had testing, surgery, and even a six day hospital stay for an infection and have only received exemplary care.
The ER team, including PA Sarah, took great care of me last week when I cut myself and needed 7 stitches. They all represented the hospital well and I am grateful for them.
I went for a Heart Stress Test and EKG test but the EOB that was submitted to my insurance shows a total of $16,733.48 for the procedure! I cannot get my insurance to tell me anything and someone for Spotsylvania Regional Medical Center …
The ultrasound tech was very friendly and kind, the receptionists at check in were quick and efficient, even the the lady working the imaging desk was kind and quick to answer my questions. No complaints.
They don’t check on you when you are in the ER. I had to unstrap my blood pressure cuff, heart, monitor, and oximeter because no one came even after pressing the call button when I had to go to the bathroom urgently. Even after all the warning bells, no one came for about 30 minutes.
I was treated professionally, efficiently and kindly by everyone from intake through discharge. I felt confident that I was being well cared for. I or my family will return here if the need arises.
Fast, friendly, well organized. Waiting area needs more attention/visits by cleaning staff for cleanliness. It got trashed pretty quick and remained that way as I was leaving… 4+ hours later.
Worst hospital ever! I was having esophageal spasms which could signal a heart attack. Closest hospital to me. I had never been there. I was given an IV needle early on in the visit and told they were going to push meds. Two hours later, no …
I do not recommend the fifth floor to anybody they are idiots . And the most unorganized staff I have ever seen I was discharged without a ride 6 months pregnant and four hours away from home . Highly do not recommend them or Mary …
Was treated like I was family!! That’s something you’ve not treated like. I was really relaxed!! We communicated like we’ve known each other forever!!!! Best hospital stay I’ve ever had!! They shower me with respect and kindness!! The whole team need to be awarded!!!!
Worst hospital ever! My dad had a same day surgery (knee replacement), they kept him for almost 3 days! He was literally just waiting on physical therapy to clear him and then check out… Physical therapy comes in next morning at 10am, for …
I came to SRMC after passing out and hitting my head sustaining a cut to my forehead (1″) and scalp (6″). I was never asked a medical history. I was never asked for a medicine list. A doctor visited me in the waiting room. I was given an …
Very good staff, attentive & efficient. The surgeon, nurses, anesthesiologist, pre & post surgical personnel were very professional. All things related to the procedure explained in a way that could be easily understood.
This is the worse hospital I’ve encountered. The EMERGENCY Room doctor was given a written list of the medicines for my daughter. Heart medicine and blood pressure medicine was on the list. They entered the medicines in the system but …
I had a horrible labor and delivery experience. Not only was I ignored for hours when my epidural was not working at all, I suffered for hours and had a very bad delivery. The only good thing was the mother and me room and their staff.
Very disappointing. Went in, obvious respiratory distress. Audible wheezing, gasping for air. They took me right back, but as soon as they saw my vitals nurses insinuated I was faking it and it was just anxiety. Imagine struggling to …
I have to say that I received excellent care at Spotsylvania Medical Center. Everyone who came in contact with me was pleasant, helpful and knowledgeable. I can’t believe how good the care was and how compassionate everyone was. Thank You
Everything was perfect from checking in with the young man at the front desk , to my tests with Leigh. Very friendly, & helpful made me feel comfortable throughout the tests . …
The quality of care at this place has significantly declined over the years. Clearly this facility is extremely understaffed and it shows. Not to mention, no matter how many times you ask for a cup of water..or anything really..don’t expect …
I broke my arm – I was in a lot of pain. The Spotsylvania Regional Medical Center gave me a shot for the pain that would most likely be useful for a mouse or miniature dog with a broken arm but it did nothing whatsoever for me. I am a 64 …
I have given birth here twice and I would do it all again and recommend others to come as well, the nurses and doctors all were great and patient and made me feel so comfortable. Definitely my favorite hospital
NP Laura was very, very good all around. I went in for dehydration and hyperemesis, and to get an ultrasound as I hadn’t had any prenatal care yet at 7 weeks pregnant. She ordered anti-nausea meds, blood work, ultrasound, etc. and I ended …
Everyone was very helpful but when I arrived for my appointment, they did now have the order. I feel like since I had been contacted 2 times regarding my appointment that this should have been seen. I had to sit and wait for the doctor’s …
Oh wow !! Seven people looking out for me yep I said it and I’ll say it again seven people how wonderful is that 😏🙌 everyone is smart quick know there job and above all they’re NOT lazy …
I walked in on Monday midday and was essentially dismissed and sent home with a prescription for something I knew I didn’t have. Before leaving, I asked the nurse to run test and confirm the diagnosis before sending me home. She guaranteed …
The folks I encountered at the SRMC were so nice! The worst part of my procedure was the prep that started the day before. Once there everything went so smoothly and on schedule that I was amazed. Dr Trible’s team was amazing. Thank you all for caring for me.
Our Dr. recommended we both have aortic screenings, so we signed up at Spotsy regional for the test. The appointment was easy to schedule, and the staff were very professional and considerate. So glad the hospital is so close and offers preventive screenings.
The staff took good care of me and the issue I had with my knee. The only reason I do not give the rating a 5 is there was a mentally challenged person in the lobby screaming nearly the entire visit. She was finally removed by security …
The hospital was very understaffed. The intake into and ER room took one hour when the online site reported intake taking 8 minuites. The were no availiable rooms to move from the ER to a regular room. I was in an ER room from 3pm Friday …
For an ER visit, it wasn’t hateful. They weren’t terribly busy so with all the scans and blood tests I wasn’t there near as long as I thought I would be. The nurses, specialists, and doctor were all polite.
they must be paying people for good reviews, this place has gone downhill. In the ER there are people in the waiting room and in the hallways lined up, sickly, with IVs, IV drips etc. and this is with rooms open in the back. It doesn’t …
I was pleasantly pleased with the ease of the registration process as well as the professionalism of the employees and technicians at the facility. The process was swift and far exceeded my expectations. Although the procedure wasn’t pleasant the treatment I received was superior. Kudos to all!
Visit to the SRMC ER last week was very good. Was seen immediately, and put in a treatment room almost as soon as I arrived. The nurse who treated me was awesome, very empathetic and made me comfortable the entire time.
On 14 th hurt foot using power washer around noon. Came to ed for treatment, after waiting for few hrs I was informed that I would be transferred to Henrico because your Dr refused to treat my wound. Not the experience I expected. Now gotta go all the way back there for follow-up. The ed staff was good to me though
The Triage nurses were very professional and thorough as were the techs who did my tests. However, the doctor I felt was not as thorough as he should have been. He had a chest X-ray and Covid/Flu tests done and said I had a viral upper …
One of the nicest hospital staff I have had the pleasure of encountering. Their imaging department is clean, comfortable, and the staff very caring and understanding. I will being getting all of my testing done here from now on.
Went in with stroke like symptoms, was admitted they rqn every test that they could which was good and I was admitted. I saw the doctor’s the next day and they said that all my test were normal which was odd being that I was still having …
Staff very personable and wait time was reasonable. Have had a glitch every time we go. This time the doctors orders for a test that had been scheduled for two weeks were not there and I was asked to call and get them faxed. Don’t know …
My experience with Spotsy Regional Hospital was stellar! The facility is clean, well-lit, calming and very tastefully decorated. (at least the part I was in) Every single employee, bar none, that I interacted with had a very caring, …
The only thing this facility did not do is roll out the red carpet. Every person I had contact with greeted me with a smile and understanding that I have to move SLOW until I recoup from my hip replacement. I HIGHLY recommend this …
Filling out the paperwork online made the checkin process go quickly. The robe provided was soft and warm. The mammogram went quickly and I really appreciated the foam pad put on the glass surface. I was amazed by how quickly I received my results. I will go back to Spotsylvania Regional Medical Center for my annual mammogram.
Delivered my daughter here. Absolutely highly recommend. All of the staff were extremely nice and accommodating. Check in process was smooth and I can’t say one bad thing about my experience. Rest assured you’re in good hands. Way to go guys!
While I arrived early & completed paperwork before my morning appointment time, I waited 1.5 before being taken back. No one kept me informed and no one apologized for the delay. Once taken back my MRI was handled professionally & efficiently.
We just delivered via c section at Spotsylvania Hospital for the second time. Both deliveries were amazing. The nurses and doctors and anesthesiologists were all wonderful. Nurses Vita Rose, Hallie, Audri, Dr. Josephs, just a few names I remember that made my deliveries and recoveries so comfortable. Thank you all!!
I was sent here from urgent care due to pain that I was having. When I was submitting my information while waiting in the ER Mulan made sure that I was good and laughing through the pain. I could also see how he handled other patients …
I came in at 3am and I was seen by Dr. Hickerson, the first thing he said to me was “ I’m the only doctor working in the whole hospital , So why did You find it a emergency to come in at 3am on a Sunday for this”’!! I was shocked but I …
Terrible experience in the emergency room today. I had blood drawn and urine submitted on arrival for a serious issue. Then I sat in the hallway for five and a half hours before anyone updated me, and the update was that my labs were good …
Pulmonary staff was awesome Sause, very up to date and very knowledgeable of what was going on. I am trying to get them in my health care plan with VA. and trust passing it on as the word of mouth top staff. All Doctors, Nurses and staff …
I was not very happy with my visit. I understand they were busy but I was not taken care of properly. A doctor came rook me in the back asked what was wrong, diagnosed the problem, and what the course of action should be. Then told me to …
The hospital was very clean and the staff was professional. Pre surgery the nurses performance was at a high level. I felt comfortable going into my surgery. However after surgery, my experience went downhill. Unorganized on my …
I recently had a same day surgery and I had a great experience. I had a pre-op appointment where labs tests and financial information were discussed prior to the procedure – it was a very quick appointment. The day of my surgery everything was quick and painless, I had great nurses supporting me and taking care of me.
Staff is always so nice here! I’ve taken my kids for stitches and other things and they are just so sweet! I was there recently and the Dr didn’t read my blood test right so make sure you check labs online and ask about them!
I was there for imaging, the check in process was easy. The registration crew were very friendly. The receptionist at the imaging was amazing, she is super friendly. I was brought back quickly, the imaging person was great. I highly recommend using Spotsylvania medical center for all of your hospital needs.
All of the staff in L&D and Mother Baby were amazing. Tiana was especially an absolute sweetheart and such a help. I highly recommend this hospital and had such an amazing experience from start to finish. We were well informed and helped …
I went to the ER for a severe infection of some kind on my ring finger. I was called back for vitals, then back to the waiting room. Called back to register, back to the waiting room. Called back to have blood drawn, grabbed from there …
Everyone was nice. Bathroom and Rooms were very clean!
Tho not sure why I was required to wear a mask yet those coming back to visit (same area the patients were in) were not. If I can bring something in, so can …
The service/treatment I received was quick (no long wait) and took care of my medical issue. I have NO complaints with the care and treatment I received!! HOWEVER the ER waiting room had many sticky patches of something scattered around …
Medical staff took care of me within a reasonable amount of time after I signed in, especially because I was complaining of heart issues. They worked efficiently and made me feel comfortable by sharing test results that indicated no …
Spotsylvania Regional emergency staff is top notch, they are very compassionate & they listen to you. Service was fast & explanations about what they were doing was very clear. I am glad I live close if I ever have to go back, but hopefully I won’t. I thank them all for their good, fast service.
If I could give zero stars I would. Absolutely disgusting. Went in from ambulance, sat in waiting room for about an hour. Taken back to a room for another 3 hour wait. Blood splattered all over the floor, all over the walls, trash …
I had a wonderful experience here. I’ve seen some bad reviews and was worried. But luckily this didn’t happen to me. I went in with horrible migraine pain, the worst I’ve ever had. Went back and the triage nurses were very nice. Also got my …
This was my first major surgery and I had to have a right hip replacement. The pre and post surgery care was excellent. The staff at the hospital are very organized, informative and friendly. …
Hands down they have the most responsive and attentive ER. I was in and out in 3 hours. (Stafford took 10 hours a couple days before. Stafford was decent unit Mary Washington acquired them.) The staff is exceptionally helpful and are on top of things. I know where to come if I have any other emergency visits etc.
I had a mammogram on one of my breasts,(I only have one because of breast cancer and a mastectomy)I had questions about only getting one done and the nurse was very kind and knowledgeable & answered all of my questions. She made me feel …
I’m give 5 stars because of Sarah Miller PA in the emergency room. She was hands down fantastic and the best thing about her is she was genuinely concerned and cared about what I have going on. Best doctor I have ever seen at this hospital …
I was seen at the ER on Thanksgiving night and had the best care. Everyone from intake, to my vitals, to all of my care was thoughtful and very thorough. They explained everything to me as they were doing it and made me feel very …
The receptionist at the front desk was very nice and had me all checked in in minutes. I was very nervous but the nurses made me feel more at ease. Dr. Chen and the Anesthesiologist came in and talked a few minutes before my surgery. The …
My experience was good! My procedure went well and the doctor was wonderful and pleasant! I was very nervous about the procedure and my anxiety was in full force. There was a rather rude nurse/practitioner who seemed to be annoyed by the …
Absolutely grateful I got to deliver my last baby here! I had the best experience ever. I went in after my water broke, and labored for over 12 hours. The L&D team is phenomenal and I couldn’t be more blessed with the care and support I …
Terrible sanitation and sterilization practices.
Took blood in a visitor chair in consultation room. We were left in the room, because the beds were full…. I’m ok. They did not clean or wipe the chair first. …
Probably the worst hospital I have been treated at. I went in with severe pain. They registered me, triaged me and the dr said they would run tests x, y and z. Well i was left in a room for about an hour and he came back to explain the …