The Energy Cooperative is an electric, natural gas and propane cooperative serving 65,000+ members in east central Ohio.
| Monday 7:30AM–4:30PM Tuesday 7:30AM–4:30PM Wednesday 7:30AM–4:30PM Thursday 7:30AM–4:30PM Friday 7:30AM–4:30PM Saturday Closed Sunday Closed |
1500 Granville Rd, Newark, OH 43055
Bad
Costly but reliable.
Very expensive
Way too expensive! No competition so I am screwed!
Won’t work with us so we have heat in this very cold weather not Friendly at all so we have to freeze because of them
Came out last evening and worked in 20 degree weather to restore our electric service. Thank you!
I have had both good and bad experiences. The bad experiences were very very bad, but I guess when you have no other options you have to be happy that you have service.
Just got my first bill and it’s triple what I was paying for a house twice the size. Absolutely a joke
Way overpriced and also pay a ton of service fees
I enjoy running through the parking lot here on my loopity loop runs. The pavement is grippy, even when it’s wet and it has a nice wall out back to jump on if you’re integrating quad workouts in the mix. If you’ve read this far, THE GAME.
This company is Awesome! Customer service is great very helpful. We’ve been with Energy Cooperative for a long time never have any problems with them.
They are very helpful great electric company. Price is a little high but affordable.they also help you out if you’re in a crisis and electricity very seldom goes out like AEP. So thank you guys for a super job.
Lori at the front desk is really rude and needs some customer service training. Other person I spoke to was fine.
I pay nearly $500 a month in the summer! I try not to run the A/C too much and I keep it at 74. In Cbus with AEP my worst bill ever $375, ran it more at 72!
Won’t give estimated times or even a sign that they’re working on power outages. Smaller storm last night and haven’t got power on since (it’s 5 o’clock the next day). Keep your customers up to date on info!!
Oh my my…If Customers only knew what it was like to be yelled at and blamed ALL DAY just for answering the phone. You DO REALIZE that’s what they do right? Timed and Recorded..anywhere from 80-100 back to back calls per day. I would LOVE …
I just spoke with Beth, in Customer Service, she was efficient and very helpful. Very pleasant on the phone and did not act as though I was bothering her at all! Thank you, Energy Cooperative, and Beth for such great Customer Service. We appreciate working with all of you.
A few nights ago, I smelled a natural gas leak in my basement. I called the emergency line for The Energy Cooperative. They immediately sent a technician out to evaluate the problem. It turns out my water heater was leaking gas, not any of …
I’m absolutely furious right now.
Received a letter from Energy Cooperative last week stating they would be here …
Horrible customer service! Wouldn’t turn gas on because they said there was an internal leak. So I called had someone come out to fix it and the gas company put a lock on it so he couldn’t do anything. Called to get the lock removed and …
I think it is crazy having to pay $27 a month for a building that we never use. What a rip off. If they have 100,000 customers they get an extra free $2,700,00 a month. Why do they need to rip their customers off that much.
Website is not correct!! On the myenergycoop.com website it stated they do refrigerator pick ups for recycling along with 50$ rebate to go along with that. Who wouldn’t turn that down right?? Well needless to say our new refrigerator came, …
Customer service people think they wasting their time talking to the customer. They can’t wait charge for disconnection or fees if you forget make a payment. I am looking the way to get out of this. I will advice new people to get some other gas companies.
My basment is flooded. They gave no notice before shutting off the power and we can not use any water, heat, air, or the flood pump because no power. I spoke with the supervisor and she made it sound like a joke. This is absolutely …
1) way too expensive compared to what i pay at my other property with Columbia, but they can charge whatever cuz they have no competition. 2) this is the second time they are shutting off my gas due to “non payment” even though i have …
The Best Customer Service!!! Beth is wonderful, as are the other folks who’ve answered the phone and been the most helpful! Thank you for your continued hard work and dedication.
Our electric bill is at an all time high. This isn’t air condition weather. We’ve taken extra precautions and cut down on device uses , appliances and absentee use. And still our electric bill is outrageous. We are considering changing …
Wow, I’m shocked at the bad reviews!!! They have been my electric supplier since 2008 in 2 properties, and moving again and was so thrilled to learn that they also service my new property!!! My bills have always been very reasonable, as in …