XCEL Federal Credit Union, with locations in New York and New Jersey, offers personal and banking and loan solutions. Explore our banking services … See more
This place is terrible and it’s only gotten worse since Covid. Shame on me for listening to my employer to sign up! the accounting department is incompetent, upper management is a joke !! Do yourself a favor and go to a real bank!
I’ve been banking with Xcel since 2010 and have financed three cars, several personal/home improvement loans and a credit card so far. I’ve always gotten good rates. The service is slower than .com banks and the big banks and credit unions. …
This is NOT a branch. Its headquarters. They do accept check deposits but don’t handle cash. You cannot do any transactions here. Don’t waste your time.
The card is not working more than it works! Saturdays they are closed so no access until Monday. I would say it better for saving account reasons and never regular access to money huge inconvenience majority of the time !
If they had a 0, I would leave it. The one woman in customer service is so rude and unhelpful. She should be FIRED! Anytime we have to deal with her, and we have banked here since 1983, she is so nasty and hangs up on you. Amazing she still has a job there. Shameful!
I recently applied for a personal loan and I had a great experience. Kevin Ochoa was my loan officer. He communicated with me every step of the way. I never had to worry about anything. At one point I sent him the wrong information and he …
If I could’ve left them 0 stars, I would have. Rude, rude, RUDE!
This place is terrible and it’s only gotten worse since Covid. Shame on me for listening to my employer to sign up! the accounting department is incompetent, upper management is a joke !! Do yourself a favor and go to a real bank!
I was very pleased with the service I received.
I’ve been banking with Xcel since 2010 and have financed three cars, several personal/home improvement loans and a credit card so far. I’ve always gotten good rates. The service is slower than .com banks and the big banks and credit unions. …
This is NOT a branch. Its headquarters. They do accept check deposits but don’t handle cash. You cannot do any transactions here. Don’t waste your time.
The card is not working more than it works! Saturdays they are closed so no access until Monday. I would say it better for saving account reasons and never regular access to money huge inconvenience majority of the time !
If they had a 0, I would leave it. The one woman in customer service is so rude and unhelpful. She should be FIRED! Anytime we have to deal with her, and we have banked here since 1983, she is so nasty and hangs up on you. Amazing she still has a job there. Shameful!
I recently applied for a personal loan and I had a great experience. Kevin Ochoa was my loan officer. He communicated with me every step of the way. I never had to worry about anything. At one point I sent him the wrong information and he …