Smart Way Communications

Internet service provider, Smart Way Communications, LLC

Smart Way Communications is a local Wireless Internet Service Provider in Tuscarawas County Ohio. We provide high speed internet to rural … See more

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Smart Way Communications Reviews ( 51 )

  1. We moved to our place around a year ago and had T-Mobile for the first few months until I had this company recommended to me by a neighbor. It was a little rocky at first, the internet is good, definitely better than T-Mobile just not where …

  2. Very steady and fast internet connection so far and a very reasonable price. Our installer John was efficient and helpful an answered all our questions. We are happy to have dependable internet.

  3. The customer service with this company is like no other. Outstanding! The wifi is flawless! Great customer experience all around! I will always use Smartway and recommend them to everyone!

  4. This is the best internet for rural areas in tuscarawas county! Before smartway, we had satellite internet that cost $150 per month, had limited data and was too slow to even check my email after 9am. Now we arsaving $100 per month and …

  5. Have issues now and then, but they’re there to help any time it’s needed. They’re willing to work with you any way they can to help out. Always professional and respectful. Great locally owned business.

  6. Our internet went out 2 times Thursday for a couple minutes each time. We upgraded over 2 years ago. I know it was as out a couple of mornings before that, but it did come on then.

  7. By far the best option for internet around here, always a pleasure with these guys. Never have any issues with internet going out whenever I need anything they answer the phone right away which is impossible to find these days. Really outstanding company I have had no issues.

  8. Cannot receive their services due to where we live, but trying to get them to call you back to get those answers have been UNBELIEVABLY AWFUL. They were suppose to call weekly doe 2 months to give updates on a new tower they were building …

  9. Nothing but issues with the wifi since we have had it installed. Internet comes and goes. Have spoke with costumer service quite a few times with no luck. I would not recommend this company unless you’re looking for slow and unreliable …

  10. They have always been so understanding and first in line to fix whatever may be the problem. Even though sometimes its my fault. LOL. BEST WiFi service providers I’ve ever had!

  11. So when you go to their web site they have you fill out a form. After filling it out a map of your area shows up and if you are in the “coverage area” you supposedly can get their service. …

  12. Customer service seems to be good but the WiFi service is questionable. It works great when it works but it has a lot of hiccups in the most important times. Wish the consistency was there!!!! …

  13. these guys are great. very reliable service at a great price. great customer service to boot! the competition is more expensive and not any more reliable. you can not go wrong by switching to smart way!

  14. 100% a fantastic company. You dont have to worry about your bill randomly increasing like I had happen with other providers, and if you ever encounter an issue, they are very quick to respond and try to resolve it.

  15. Called yesterday afternoon had internet up and running this afternoon. Zack did a great job getting me connected. Went above and beyond to make it happen. Running the cable from one rooftop down to the basement of one place and finally up …

  16. I couldn’t ask for anything better in a rural internet provider. There customer service is outstanding. Phone calls are answered promptly, and issues quickly resolved. …

  17. I would recommend doing a lot of research before going with Smartway. They recently bought out/merged with Access Ohio Valley in Wintersville and we lost all Internet access at our property with no notice whatsoever, they then claimed it …

  18. The technicians were great, they hooked all of my gizmos and devices up to the internet. John was my installer and he was good at what he does. I stream my tv and it works perfectly fine for me. I would highly recommend them!

  19. Contacted Smart way, Made an appointment, My neighbor has it, I’m in the green should be ok. She came, went on the roof, said she didn’t get a signal, would send the tower guy back the following Monday afternoon! To climb my tower & put it …

  20. Nothing but problems with my service. Can’t watch watch a movie without the service going out every 10-15 minutes. Have had an ongoing issue with not being able to connect my kids xbox’s up to the Internet since February. Was told several …

  21. If I could give 6 stars I would! Service and installation was amazing, great customer service and very friendly employees. John was our installer and he did an amazing job! I would recommend to anyone.

  22. My wife and I recently moved into the area and saw their ad on social media. We gave them a shot and found their installers to be amazing and go the extra mile hooking up all devices in our house. The speeds were more than they advertised and we couldn’t be happier. We would recommend them.

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Location

319 E 3rd St, Uhrichsville, OH 44683

Smart Way Communications reviews