extremely irritating that you cant do a cash deposit at the atm here. i know this is a bank for old people but come on, your technology doesnt need to be as ancient as your patrons.
They are lucky for one star, My debt card stopped working with plenty of money in my account on a Saturday, and of course no Saturday hours or no help. Thanks a lot Midwest.
It would be nice to talk to a human when I need one! The automated phone system is just terrible customer service. I called Fifth Third and was talking to a real person in under a minute…
Emailed the president Greg Mohr because of the customer service I was receiving. I put read receipt on it. I was notified he deleted it without reading it. You are not a member or a customer here. You are $$$ to them.
Worst bank I have ever dealt with. Their customer service is terrible. They answer the phone but will not help you in anyway. The website is worthless. I’m not sure why they even have one. I would recommend paying more money or higher interest at another bank just to not deal with Midwest Federal Credit Union.
They have always provided me and my extended family with the best rates and customer service, and I’ve been a member for nearly a decade! I’ve never had pleasant experiences with other major banks (and I’ve tried 4 others to remain nameless).
The payment notice I received was on May 30 and the payment was due on June 1st. The notice was printed on May 22 and sent thru the mail. They set the customer up for late fees and failure from the beginning. Thankfully I didn’t go …
After being a member since the mid 80’s, I have decided to take my business elsewhere. Forced auto-enrollment into programs and the credit union’s methods of communication are horrible. Most importantly, their willingness to work with …
Account was opened for me with an auto loan. When the loan was paid off, it was over paid. Instead of mailing a check, they just deposited the refund into my saving account and began charging me $5/mo. They only send me statements …
Worst bank ever they turned my Moms car over to collections after it was wrecked because of letter from tow company . She was a week before dieing and her insurance paid off note but needed title to settle with me for equity and car was …
I was HOURS late paying my car payment online – so when I selected to pay the current month the system automatically decided I should pay the following month also and pulled a double payment from my regular bank causing overdraws there. …
I’ve never heard of a company having someone sign an upfront and a non refundable GAP insurance package, but here you are. After paying off the predatory car loan my wife was in (13% with a 700 credit score) we were informed that the gap …
It blows my mind that there is no way to make a principal-only payment for a car loan. I can’t do it online and so I went to this location and they told me it’s impossible. I questioned this, as an employee at the DuPont location did so for …
My name is Yasmine Dixie, i’m Blocked from posting another review after the first one i left on your website. but I lost my card over the weekend and money was stolen off of my card and i got a new one and A Lady called me Named Yasmika and …
Ben Cichocki from MWAFCU was so supportive and handle the transaction(s) quickly. I appreciate the group at MidWest and the way things are structured. I look forward to doing business with them in the future.
This is the only place I will be getting a loan through. It was super fast and I did everything online. I would definitely recommend Midwest America FCU to everyone.
Awful banking experience. Their staff is very bad about following up with you. I have been working with Ben and I am assuming he is not measured on his ability to get back to his clients. I have tried numerous times over the last few months …
Didn’t get a bill for first payment for auto loan. Found a welcome letter in the mail and was able to almost create an account—needed to call in to finalize since they wouldn’t allow me to add …
Although, I have had some issues regarding the fraudulent control policy. MidWest not having my correct phone number. Made quite a mess of a breakfast for me. The staff however, acted very quickly to help me out of a situation on a decline …
I’ve always received top notch service with this lender. They offer the best lending, and financing programs around. The have every tool you need to make your experience very positive.
I just finished up my second vehicle loan through MAFCU and the service just keeps getting better. It took maybe 3 days for the entire process. We keep recommending them to all our friends and family as their are the best loan firm we have ever dealt with.
They’re like the Chic-fil-A of banking. Great service and quick! Thinking about switching banks, if I can (Not sure of the requirements). I worked with Kathryn in the loan department and she worked with me on 3 different cars, and on each …
We had a less than satisfactory call with the call center today regarding a simple question about auto loan interest percentages. For a family who has been banking with Midwest America for over 40 years (my parents that long, myself for now …
I have banked with MWAFCU since I was 16. I have never had a problem! This is my third vehicle I am financing through them. Always the best interest rates! Lots of communication that really helped me get everything set up! Thanks for always being there for me and being such a great bank!
Cindy did a wonderful job getting us a great rate on our brand new van, in spite of a GMC dealership that would have preferred to use GM financing at a much higher rate. She patiently worked with us and them and everything turned out very …
Crap
Great
Great Credit Union!
They are always polite and professional.
Took care of an address change!
In & out, fast!
Who puts a Cashiers Check from Bank of America on hold….. hmmmm, I think I found the first company.
Horrible Service, Very unprofessional, rude, racially profiled me and accused me of having a fraudulent check.
Inconvenience is their priority
Ridiculous I have been calling for hrs and can not get through to a live customers service representative. Im beyond upset!!!!!!
extremely irritating that you cant do a cash deposit at the atm here. i know this is a bank for old people but come on, your technology doesnt need to be as ancient as your patrons.
Should be zero stars. Never ever buy a car though this bank. The worst financial institute in the Midwest of America, possibly the entire country.
They are lucky for one star, My debt card stopped working with plenty of money in my account on a Saturday, and of course no Saturday hours or no help. Thanks a lot Midwest.
It would be nice to talk to a human when I need one! The automated phone system is just terrible customer service. I called Fifth Third and was talking to a real person in under a minute…
Awesome service. Thank you Nicholas. You are the best.
Emailed the president Greg Mohr because of the customer service I was receiving. I put read receipt on it. I was notified he deleted it without reading it. You are not a member or a customer here. You are $$$ to them.
Worst bank I have ever dealt with. Their customer service is terrible. They answer the phone but will not help you in anyway. The website is worthless. I’m not sure why they even have one. I would recommend paying more money or higher interest at another bank just to not deal with Midwest Federal Credit Union.
The people are great, their policies, fees and rewards not so much.
Always friendly and professional!! Got some money and on my way!!
They have always provided me and my extended family with the best rates and customer service, and I’ve been a member for nearly a decade! I’ve never had pleasant experiences with other major banks (and I’ve tried 4 others to remain nameless).
The payment notice I received was on May 30 and the payment was due on June 1st. The notice was printed on May 22 and sent thru the mail. They set the customer up for late fees and failure from the beginning. Thankfully I didn’t go …
After being a member since the mid 80’s, I have decided to take my business elsewhere. Forced auto-enrollment into programs and the credit union’s methods of communication are horrible. Most importantly, their willingness to work with …
Account was opened for me with an auto loan. When the loan was paid off, it was over paid. Instead of mailing a check, they just deposited the refund into my saving account and began charging me $5/mo. They only send me statements …
Worst bank ever they turned my Moms car over to collections after it was wrecked because of letter from tow company . She was a week before dieing and her insurance paid off note but needed title to settle with me for equity and car was …
I was HOURS late paying my car payment online – so when I selected to pay the current month the system automatically decided I should pay the following month also and pulled a double payment from my regular bank causing overdraws there. …
I’ve never heard of a company having someone sign an upfront and a non refundable GAP insurance package, but here you are. After paying off the predatory car loan my wife was in (13% with a 700 credit score) we were informed that the gap …
I really like this credit union! Everyone there is very nice and helpful. Just had a great experience securing an auto loan.
It blows my mind that there is no way to make a principal-only payment for a car loan. I can’t do it online and so I went to this location and they told me it’s impossible. I questioned this, as an employee at the DuPont location did so for …
My name is Yasmine Dixie, i’m Blocked from posting another review after the first one i left on your website. but I lost my card over the weekend and money was stolen off of my card and i got a new one and A Lady called me Named Yasmika and …
Ben Cichocki from MWAFCU was so supportive and handle the transaction(s) quickly. I appreciate the group at MidWest and the way things are structured. I look forward to doing business with them in the future.
This is the only place I will be getting a loan through. It was super fast and I did everything online. I would definitely recommend Midwest America FCU to everyone.
Awful banking experience. Their staff is very bad about following up with you. I have been working with Ben and I am assuming he is not measured on his ability to get back to his clients. I have tried numerous times over the last few months …
Didn’t get a bill for first payment for auto loan. Found a welcome letter in the mail and was able to almost create an account—needed to call in to finalize since they wouldn’t allow me to add …
Although, I have had some issues regarding the fraudulent control policy. MidWest not having my correct phone number. Made quite a mess of a breakfast for me. The staff however, acted very quickly to help me out of a situation on a decline …
I never had a issue with the bank. I had a couple auto loans and a unsecured loan thru them
I’ve always received top notch service with this lender. They offer the best lending, and financing programs around. The have every tool you need to make your experience very positive.
Very easy process getting a car loan quickly. Great customer service. Excited to be a new member
I just finished up my second vehicle loan through MAFCU and the service just keeps getting better. It took maybe 3 days for the entire process. We keep recommending them to all our friends and family as their are the best loan firm we have ever dealt with.
They’re like the Chic-fil-A of banking. Great service and quick! Thinking about switching banks, if I can (Not sure of the requirements). I worked with Kathryn in the loan department and she worked with me on 3 different cars, and on each …
We had a less than satisfactory call with the call center today regarding a simple question about auto loan interest percentages. For a family who has been banking with Midwest America for over 40 years (my parents that long, myself for now …
I have banked with MWAFCU since I was 16. I have never had a problem! This is my third vehicle I am financing through them. Always the best interest rates! Lots of communication that really helped me get everything set up! Thanks for always being there for me and being such a great bank!
Cindy did a wonderful job getting us a great rate on our brand new van, in spite of a GMC dealership that would have preferred to use GM financing at a much higher rate. She patiently worked with us and them and everything turned out very …