Ozarks Electric Cooperative serves more than 365,000 people. Ozarks Electric is a nonprofit electric company that serves Fayetteville and Springdale, Ark., along with Stilwell and Westville, Okla.
| Sunday Closed Monday 8AM–5PM Tuesday 8AM–5PM Wednesday 8AM–5PM Thursday 8AM–5PM Friday 8AM–5PM Saturday Closed |
3641 W Wedington Dr, Fayetteville, AR 72704
My power is out can someone tell me how to get someone to answer the phone to report that issue i keep getting the music thank you
I approve this message …
Great service
Service is reliable
Excellent customer service
Dependable and keeps me informed
Very good company!
Excellent service everyday!
😀👣🙋😍💓love it use it, love the ease!!!💗💗💗☺ …
Great service programming and internet
Professional staff and easy to work with.
Member owned and customer friendly!
It’s a monopoly. You have no other choice but them
Great service, excellent customer service, and great rates.
Good Services Love the Internet best around!!
When you’re the only electric service in town, it’s difficult to be anything but Number One.
Great services at a reasonable cost. Always dependable when need help.
The gigabit internet is awesome. Zero complaints.
Always helpful in answering my questions. Appears to be a very good Utility Compant
Terrible customer service! Awful company. They are lucky they’re the only company to do business with in our area or they wouldn’t have one!
Great company! Always good to do business with especially since they are local!
Great service and always have an answer or solution to any question or problem. Love how ozarks is willing to workbwith you!!!
Ozark go is so much better than what we had. We are so very pleased with it
I am so glad you did fiberoptic internet it is so nice I tell all I see how good the service is
The front desk lady was being so rude with a attitude every time I ask her few questions horrible customers services if I was the manager I would fire her at the spot
You should allow members to voluntarily donate any end of the year funds to a charity like the Fayetteville Animal Shelter, etc.
Didn’t even get my first bill and I came home to no power and a low in the 20’s. No phone call, no letter!! Thanks guys!!
Very good service. Hardly any issues ever except for the exception of bad weather which may cause problems. Prompt to get service up and running.
I feel Ozarks Electric actually cares about individuals and the community they service.
Dependable and fair.
Electricity is reliable. Being a copperative, they seem to be able to adapt and change faster than some giant corporate conglomerate.
Been a member since we moved here in 1992. The co-op keeps improving their service year after year.
Just had high speed internet installed. Installers on time, fast, courteous and professional. Could not be happier!
I’ve had Ozark Electric for almost 5 yrs. Best electric company I’ve done business with. 👍🏻👍🏻 …
I have been very happy with the addition of OzarksGo internet and home phone. Better service at 1/2 the price
Hands down, the AB-FAB best. Thank God, the old days of SWEPCO are a bleak memory……Ozarks Electric understands CUSTOMER Service.
We have been customers for years. Good service for electricity and love Ozarks Go!
Efficient in getting electrical repairs done in a timely fashion, especially when it really counts. First time for internet in the rural area. Electric popped off and so did the internet. But came back on with electric.
Very understanding and Mia Gari was very helpful I just moved nad didn’t understand how the transfer was made she helped me figure it out and fixed mistakes idk it might have been a Communication Thing
We’ve had them for several years for electricity and internet service. Had hardly any problems! Plus, when we had to call customer service they were great!
Have only had great experience with Ozark’s Electric. The service is very good. The people make it great.
I enjoy having Ozark electricity. They have always been there when the electric would go out. Highly recommend them.
Absolutely horrible folks..first off, their people came while I wasn’t home and demanded payment from my 16 yr child or they were cutting power,keep in mind we received no call nor any bill stating we was on a disconnect notice ..so we had …
Best utility company I’ve dealt with so far. I particular loved their well-priced, fast, and reliable fiber internet service.
Our electricity went out last night. I called the 1 800 number and reported a power outage through their automated system. Within 10 minutes A representative called me back to verify the situation. Within the hour my electricity was back on! Thank you!
Extremely happy with our service, we have electric, phone, internet, & TV service through Ozark and we are extremely happy and satisfied we have not had any problems at all with anything…..
It has been a pleasure being a customer of OzarksGo. I have not had any trouble at all since I changed from Windstream.
Been with Qzark for 29 years.. If power goes out it is back on in a timely fashion.. There crime lights on the poles on property are great have them at both houses..
I was very upset when I called today and told them I drooped my bill money in the night deposit because I had to work until 5:00 and they still threatened to shut off my electricity just because it wasn’t there before 5:00. Let’s be real …
We were supposed to get Ozark go in February and we are still waiting. We really need it. So I can work from home. Be nice to hear from them on the status
I’ve got nothing but good things to say about Ozarks Electric! Good timing on fixing outages, awesome customer service/support. You name it!
I was just charged 250$ for a one room bedroom how in the world
We love Ozarks Electric Coop. Great customer service! We also have OzarksGo, best ISP in the area.
Fuse on pole blew because of a bird on the line.
I reported it on line, and a crew in the area was here within 3 minutes, replaced the fuse and got us back up and power on.
Thanks guys!
Wouldn’t you know something would happen on a holiday. Labor day Sunday everything died. The next day everything was working again. We have been extremely happy with service from Ozarks.
Ozark Electric is GREAT!!!!!!!!! We had very strong winds just last week, trees down all over and our power went out but Ozark Electric worked through the night getting peoples power back on!
Of the four years we’ve lived in Farmington, we have had only a couple of outages that have lasted any length of time. They lasted only an hour or two. I am very pleased with the service.
Been an Ozarks customer for a while now. This past year we finally were able to get internet service and it’s great. Great service for electric and internet.
I have been with Ozark Electric for over 31 years. The way they address any problem far surpasses any utility provider. They have always been right on top of any problem that I have experienced.
I’ve always had outstanding professional service and care from everyone at Ozarks! From the associates at the local office in Stilwell, to the lineman out on the job! I’m also a big fan of the Ozarks phone app!
Service is reliable. Costs are within reasonable competitive range. I’ve not had any customer service contact since we hooked up our elect. so cant say anything about that except that it’s a good thing not to have to call customer service.
Having worked with SWPA in Tulsa for 30 years I am very familiar with Rural Electric Coops. Upon retiring from SWPA we built a home in Har-Ber Meadows where we learned Ozarks was our supplier. 15 years and no problems. Thanks for your great service.
Not happy with service and don’t even have it yet. First they freeze my acct over right away paper work that they had for a whole month. Didn’t reserve my paperwork in the mail had to call to get it emailed to me. Then they called me four …
We have had no problems with the electrical service as far as having service when we need it (very few power outages). For that we are grateful. However, some of us in the community (my wife being one, but we are aware of many) are …
Literal trash. From the 1 hour hold times, to the incapable employees, this place is down right bad. If not for the lack of choices, I’d rather do any company but this one. …
We’ve been with Ozark Electric since 2011 and have always been very satisfied with the service. The same is true for Ozark Go.
The customer service is always pleasant, efficient and quick!
I absolutely love everything abt my new Ozarks go TV and internet service. Of course I would like a couple extra channels esp NFL Sunday Ticket but generally extremely well pleased w/ my service. Cus Svc is excellent. Svc interruptions are …
The customer service at Ozark is lackluster at best. Trying to move service to my new home has proved to be far more complicated than all of my other utilities, and with each phone call I make I get conflicting information so that this process is extremely frustrating!
I love our 5G internet and Ozarks Go TV! It’s great to FINALLY have fast, reliable internet and a wide variety of TV channels to choose from at a fraction of the cost as Dish and DirecTV. So happy with our subscription!
I would rate these guys a zero if I could. Said we owed them nearly $500 for past due bills and shutting our electric off when we moved. We never got a phone call or email or even a letter from them. When I did call to make my regular bill …
Ozark Electric is only utility company I know that’s willing to work with you on shut off notifications! They are quik and fast when there is an issue and every employee gives outstanding customer service! HATS OFF TO ALL AT Ozarks Electric Company! Thank you🤗 …
We have been with Ozark Electric for 49 years. We are very happy with the Electric service and Ozarks-G0 internet service. If it quits working they are very quick repairing the services. A+
Pretty impressive response to power outage in my area. Poultry trucks kept hitting power lines, electric company took care of it swiftly.
This has been the worst customer service experience I’ve had in ’21. Literally have talked with 3 people today, 4 in total. Not a single person knew what was going on. Mentioned there is a medical breathing device in the dwelling. After …
Ozarks Electric is an excellent company. I always dread having to deal with utility companies since it seems like you go round and round. Luckily, the few times I’ve ever had to deal with Ozarks Electric it’s been very fast and efficient.
I’ve had Ozarks Electric since moving to NWA. Two locations, very few outages. Good service, always friendly. Now added ozarksgo for internet and TV. Works well, with no issues for over a year now.
I switched to OzarksGo from Windstream and Directv and am not only paying half what I paid for both services before, but this new service is excellent.. with OzarksGo our internet has not lagged at all, and this is with 2 live gamers in the …
I have had Ozark Electric for over 20 years and for the life of me I cannot think of one bad thing to say about them. Every time we have had a blackout, which has not been very many times, the power was restored in a very short timespan. …
This is genuinely a wonderful company who truly puts the customer first. The app is the best. I’m able to pay my electric and internet at once or break them up and partial pay. I’ve never been happier and my family tells anyone/everyone we …
Great service, and better prices than the competitors. A phone company dug up the Ozarks GO line to my block, an hour later an Ozarks GO technician had run a temporary cable from two blocks away to my house so I could still work.
Been with Ozarks for years and they are always very helpful, prompt, and friendly! Love having them as our electric service. If the electric goes out, they’ll have it back on in a jiffy!
I’ve had Ozark Electric for years. Their customer service and service is why I’ll never change. They are the most friendly company and easiest company to work with in NWA. …
service has been problem free and any outages (which have been few) have been addressed very quickly). We even have gotten refund checks from the cooperative upon overpayment for the year. Their internet product (OzarksGo) has been excellent and highly-valued by my household.
Shady business tactics!!! They don’t notify you when your bill is overdue! They don’t provide a cut off date. They want you to default on your payment so you have to pay them $40 to turn your power on(which includes pressing a button a …
I’ve been with Ozarks for 40 years and I have no problems. All of my call in outages was handled in responding times I have no complaints. As for the internet its the best and fastest I’ve had, I really do like it.
Ozarks ECC is such a good utility company and internet provider. These are the guys you see going wherever the greatest need is on the news but still taking care of our hometown. They’ve been at my residence after 9pm reconnecting service …
If I could leave 0 stars I would. We’ve been trying to get Ozark Go out here for almost 5 months now and still haven’t had it set up. We’ve tried calling and keep getting put on hold for so long that we just end up hanging up. I had to go …
Credit card was changed due to fraud and they waited 7 months to send me a bill by mail regarding late charges/past due payment every month. I did not know any different until the letter came. I did not receive emailed invoices or phone …
We have had Ozark Electric for years and are very satisfied with the service provided. When Ozark Go became a rumor I was afraid it was going to be like every other internet options for the country that we had tried in the past but it …
Our household has been very fortunate to be on Ozarks Electric Service. When we had financial difficulties, they put us on their program where you make payments on the overdue balance as you can. Each time we make a payment to Ozarks …
Lie, double charge, payments disappear, theives. Absolutely the worst. If you call they will very kindly tell you there’s nothing to be done. The pay by phone option is often down for maintenance and requires that a user navigate 3 …
We’ve had Ozarks Electric as our provider for our all-electric house for over 20 years. They have been great. During the big ice storm years ago, most of those around us were out of power for days; we were out four hours. Their people are helpful and nice.
I’ve been a customer of Ozarks for 4 years now, and OzarksGo fiber internet for 2. I’ve never had a single problem with them. Their customer service (even outside business hours!) has been top notch and everyone has been amazing to work with. Definitely choose them over any other options!
Can call at any point in the day and it takes them about 10 minutes to actually talk to me. All the women up there are stuck up and rude. I had to move because I couldn’t afford paying the pay by go plan but they wanted a 300 dollar deposit …
Been a paying customer for years without missing a payment. My autodraft card expired and they shut off my power in 100 degree heat with no warning. Called to update my expiration date and they charged me $60 to remote turn my power back …
Ozarks Go and Ozark Electric are both very good companies to deal with. We’ve had Ozark Electric for approx. 32 years now, and Ozarks Go since we were able to get service. Very nice people to talk to, very few problems, and the minor problems we have had were dealt with immediately. No complaints here.
I have been an Ozarks Electric Cooperative customer for more than 39 years. I have found them to be flexible, cooperative, and attentive to the needs of my family throughout the years. Their professionalism and prompt assistance when my …
Have had Ozarks Electric since 2016 and OzarksGo since 2017 and have been pleased with the service of both. Electric service has been steady with no outages of any length. Internet service has been good and have had to call customer service …
My family and neighbors have always had good service from them and they are always pretty quick to respond to outage issues. I personally think they are a great company, I’ve only had 2 issues with them. One was setting a pole and one was …
Rates have skyrocketed and i never received any correspondence regarding this. I confirmed this with 10 other residents and this past billing period has bamboozled everyone. My usage hasn’t changed and have now been forced to pay 60 more …
I had a situation where I had recently moved, had a kid a changed credit cards. I was checking mail frequently as switching over 8-10 autopay bills has a margin of error. I did receive a bill but nothing to indicate anything was late or …
DO NOT use this company if you can help it. They will randomly shut your electricity off without any notification and charge you a reconnection fee even if your payments are on autopay AND even though they don’t know how it happened, refuse …
…………So I decided to snap a few photos of the plug and pay type charge stations at Ozark electric on
Weddington. …