I’m not sure if this is a government-run organization or not, but if it is, it completely makes sense. Inefficient, slow, and couldn’t hit sand if they fell off a camel.
Phone wait times are horrible…email support never replies. Phone messages are never returned…hope to God you can always use their online site because real support is lacking.
Oh man, these guys are bad news. They where rude and unprofessional when trying to ask questions about my account and their website. Just hope your loan doesn’t get sold to IHFA.
Honestly, people are difficult. The system was straight forward and the person helping me knew immediately what I was asking and in one minute I was done. Even learned something new. Call, be patient, and be safe.
The 60ish year old woman at the front counter is extremely rude. About 6 monhs ago, when inquiring about a HELOC loan, she passed judgement. With a tone of exhaustion, she asked, “Are you sure you could even qualify or afford the extra …
No Compassion for borrowers they do not reverse late fees at all period. They send people to check on your house even if your barely 30 days behind then bill you for it. I think I am at 120$ a month in fees because they just keep screwing …
I moved from out of state to work for them. I discovered, that if you are not a kiss ass, or if you are not liked but certain employees, they will do everything in their power to get you fired. I was fired for not stamping a document before …
They suck! I have had nothing but trouble with them. If you try to call and talk to someone they’re just miserable sounding. They DON’T help you at all. They charge you late fees even if you’re not late. They just said my account was …
I rarely write reviews, and if I do they’re typically only positive. I don’t like speaking bad about anything, even ridiculous or awful companies. However IHFA has over the last six months gone above and beyond to prove incompetence. Each …
They had told us we qualified for a federal credit and that it could be transferred to our new house… They were wrong and did not tell us until 5 months after we bought our house. Now we are screwed out of our tax credit every year and we …
I must be lucky judging by the other reviews; never had any issues with them. Just refinanced with another lender after 3.5 years; will update review if I have issues with them and getting my money from the old escrow account.
We have had our home loan through them for 4 years now. No problems, we have made every payment as scheduled and easily removed PMI after the first two years since to our home’s market value increased substantially.
Wow.. with all of the horrible reviews I will not being going to them. Thank you people for sharing your experiences and thank goodness I read the reviews before asking for assistance. …
Called to have my online account reset…the woman answered the phone in an exasperated voice and 3 minutes into troubleshooting…she sighs and goes “are you done yet?” When I was in the middle of signing in. I have had one person in this …
Susan was very fast and informative. She worked very quickly at getting me help. I am really grateful. She responded the very next day to my inquires and got the job done within just a couple of day. Real professional.
Would’ve done -stars if Google would’ve allowed it. My wife and I have carried 2 mortgages with this “association” with near perfect pay history on both. Lost my job and was out looking for work with little to no luck. After finally getting …
I have had 2 loans from them throughout my life. They are AWFUL to deal with. Unless you like to sit on hold forever, be hung up on, deal with rude employees, get different answers from different employees or even better, get no response …
If you want to work for a company that will not just ignore, but also abuse you. This is the place. Highly predatorial practices, and an ‘unwholesome’ culture. No career pathing or coaching, ambiguous goals, and leaders that slander and demean. The CEO will tell you he is working on it only to continue to turn a blind eye.
Got a loan through a different company and within a month it was transferred to these guys. We were told we wouldn’t have to pay until the end of the month, but then got our bill for the 1st of that month instead. We asked to have the due …
My husband and I originally got our VA loan through this company in 2016. We refinanced last year with Loan Depot and its honestly been a disaster. Long story short we were told by 2 banks and the VA to give Idaho Housing a call for help. A …
We were refered this by a friend because we are struggling to pay rent. We put in a case almost two months ago. Our case manager won’t pick up the phone and when we call the main office they keep telling us that we have to wait on her. Because of Janna k me, my newborn and husband are gonna be homeless.
Rude and unhelpful. Don’t know how this gal got the position she is in but she needs to be homeless for a few and be made to beg for help
These funds are not being used correctly and I’m reporting them. I’m homeless in my car just had heart surgery but because I slept at the hospital last night I’m not homeless
Our loan got moved over to this company shortly after we bought our first house. No real issues except for their website is not very user friendly. I always pay around the 15th since so many other bills are due at the beginning of the …
I love this company so much! My husband and I have used them every time we’ve purchased a home and they have never disappointed us. I love that they are local. I love that they won’t sell your loan. I love that I can call or go into their office if I ever have a question or concern. I can’t say enough good things about them!
The Leon Baker Team works with Idaho Housing often and it is always a great experience as we work together to help our clients. We would be lost without Idaho Housing’s help! …
Idaho Housing and Finance is an amazing company that has programs that assist Idahoans in purchasing homes. It made our dreams of homeownership possible.
I have been nothing but impressed with them. I have had issues (my own) and they went above, beyond and reached for the stars! This is a five star review they have earned! Every time I’ve called they are awesome, professional and …
I personally have not had a loan with Idaho Housing but I work closely with Idaho Housing and am always impressed with how hard they work to help people get approved for a home. Many people I know could never buy a home without Idaho …
I was in a position where I needed to refinance my home after acquiring some unfortunate debt. I have been with them for about 3 and a half years with my loan in good standing. I decided to go through them to refinance but that was a HUGE …
Annie Green at Idaho Housing is awesome! I’ve done many loans with Idaho Housing and Annie has always been a friendly and knowledgeable person to reach out to with questions.
Idaho Housing is great to work with and in comparison to other housing agencies they stand at the top in my opinion. Programs and rates are always competitive and they help a lot of families in our community.
I can’t say enough about Idaho Housing and all the wonderful loan programs they offer. They give first time homebuyers a chance to buy in this crazy Idaho market. I love Annie and her entire team at Idaho Housing!
Idaho Housing is my go to for helping first time home buyer’s! Idaho Housing is always updating programs to make sure first time home buyer’s have the best chance to qualify.
I love using Idaho Housing products for my first-time homebuyer clients!
There’s so much benefits including down payment assistance and credits for closing costs.
IHFA is a fantastic resource to assist buyers with making the American dream of homeownership a reality. They regularly adjust programs to the needs of our clients. And Annie is simply the best! She explains programs and reviews resources in easy to understand detail.
I’m a licensed mortgage loan officer in 6 states and have dealt with most of their Housing and Finance agencies and I have to say that Idaho Housing has the best programs that I have seen among all states. They are also great to work with and truly have the home buyers of Idaho as the main center or their thoughts.
Unprofessional customer service.
Rude, Rude, Rude, Rude, Rude, Rude, Rude, Rude, Rude, Rude, they don’t know anything, can’t help with anything and are very disrespectful.
Can’t pay with my credit card ??????
Horrible company. Use someone else. It’s not worth it.
Horrible. Not many other words that I can type on here to describe them.
horrible experience! never use them again!
They are a wonderful resource.
Amazing! Love working with them!
Idaho Housing is awesome!
Idaho Housing and is amazing!
Thorough and deep – questions WITH answers!
Learned so much. Thank you for everything!
Amazing products for Idahoans!
Annie’s presentation was very helpful.
I using Idaho Housing for a lot of my borrowers.
Idaho Housing and Finance is a pleasure to work with!
I’m not sure if this is a government-run organization or not, but if it is, it completely makes sense. Inefficient, slow, and couldn’t hit sand if they fell off a camel.
People here are rude if you are ever in a jam they won’t work with you. Find someone else for all your loan needs.
A company that doesn’t adhere to ADA and runs it’s people into the ground.
Phone wait times are horrible…email support never replies. Phone messages are never returned…hope to God you can always use their online site because real support is lacking.
Oh man, these guys are bad news. They where rude and unprofessional when trying to ask questions about my account and their website. Just hope your loan doesn’t get sold to IHFA.
My one and only home loan has been through IHFA and have never run into any problems.
Easy to follow training guide
The gal i worked with was very understanding and helped me in 2 days. Thank you! Helping the community in a time of need.
Great affordable options to help Idaho Consumers
Love working with Idaho Housing they are awesome!
Annie has done a wonderful job. Fun and informative!
Amazing company focused on helping Idaho’s buy a home.
Hands down the best. Idaho Housing sets the bar for service!
Every training Annie facilitates is always so informative and fun!! Thank you Annie!!
Annie is a great resource at IHFA. She is a wonderful trainer.
“Crooked banks around the World Would gladly give a loan today So if you ever miss a payment They can take your home away!” – Lupe Fiasco
Great class!! Amazing instructor. So much good information!!
Honestly, people are difficult. The system was straight forward and the person helping me knew immediately what I was asking and in one minute I was done. Even learned something new. Call, be patient, and be safe.
Annie Green and Idaho Housing & Finance are the Best! A+++
What a great group of people to work with. Always so sweet and knowledgeable. The programs are really great too!
The 60ish year old woman at the front counter is extremely rude. About 6 monhs ago, when inquiring about a HELOC loan, she passed judgement. With a tone of exhaustion, she asked, “Are you sure you could even qualify or afford the extra …
Idaho Housing is very great to work with and their staff is excellent and responsive!
Always wonderful to work with, the entire team at IHFA are committed to their clients and partners and we love working with them!
No Compassion for borrowers they do not reverse late fees at all period. They send people to check on your house even if your barely 30 days behind then bill you for it. I think I am at 120$ a month in fees because they just keep screwing …
I moved from out of state to work for them. I discovered, that if you are not a kiss ass, or if you are not liked but certain employees, they will do everything in their power to get you fired. I was fired for not stamping a document before …
Thank you for always having such amazing training. So full of information! Love Annie!
They suck! I have had nothing but trouble with them. If you try to call and talk to someone they’re just miserable sounding. They DON’T help you at all. They charge you late fees even if you’re not late. They just said my account was …
I rarely write reviews, and if I do they’re typically only positive. I don’t like speaking bad about anything, even ridiculous or awful companies. However IHFA has over the last six months gone above and beyond to prove incompetence. Each …
They had told us we qualified for a federal credit and that it could be transferred to our new house… They were wrong and did not tell us until 5 months after we bought our house. Now we are screwed out of our tax credit every year and we …
I must be lucky judging by the other reviews; never had any issues with them. Just refinanced with another lender after 3.5 years; will update review if I have issues with them and getting my money from the old escrow account.
We have had our home loan through them for 4 years now. No problems, we have made every payment as scheduled and easily removed PMI after the first two years since to our home’s market value increased substantially.
Wow.. with all of the horrible reviews I will not being going to them. Thank you people for sharing your experiences and thank goodness I read the reviews before asking for assistance. …
Called to have my online account reset…the woman answered the phone in an exasperated voice and 3 minutes into troubleshooting…she sighs and goes “are you done yet?” When I was in the middle of signing in. I have had one person in this …
The Idaho Housing team is very friendly and helpful! Thank you for all you do to serve our community.
This is one of my favorite programs – Annie is just the cherry on top. She is so helpful and makes the process so easy!
Susan was very fast and informative. She worked very quickly at getting me help. I am really grateful. She responded the very next day to my inquires and got the job done within just a couple of day. Real professional.
Would’ve done -stars if Google would’ve allowed it. My wife and I have carried 2 mortgages with this “association” with near perfect pay history on both. Lost my job and was out looking for work with little to no luck. After finally getting …
We are fortunate to have access to Idaho Housing and Finance to assist Idaho homeowners!! Annie is the best 😊 …
Idaho Housing has been able to offer my clients absolutely awesome programs over the years!
I have had 2 loans from them throughout my life. They are AWFUL to deal with. Unless you like to sit on hold forever, be hung up on, deal with rude employees, get different answers from different employees or even better, get no response …
If you want to work for a company that will not just ignore, but also abuse you. This is the place. Highly predatorial practices, and an ‘unwholesome’ culture. No career pathing or coaching, ambiguous goals, and leaders that slander and demean. The CEO will tell you he is working on it only to continue to turn a blind eye.
Got a loan through a different company and within a month it was transferred to these guys. We were told we wouldn’t have to pay until the end of the month, but then got our bill for the 1st of that month instead. We asked to have the due …
My husband and I originally got our VA loan through this company in 2016. We refinanced last year with Loan Depot and its honestly been a disaster. Long story short we were told by 2 banks and the VA to give Idaho Housing a call for help. A …
Idaho housing has great programs for Idaho residents. Annie Green and all the staff are very friendly.
We were refered this by a friend because we are struggling to pay rent. We put in a case almost two months ago. Our case manager won’t pick up the phone and when we call the main office they keep telling us that we have to wait on her. Because of Janna k me, my newborn and husband are gonna be homeless.
Rude and unhelpful. Don’t know how this gal got the position she is in but she needs to be homeless for a few and be made to beg for help
These funds are not being used correctly and I’m reporting them. I’m homeless in my car just had heart surgery but because I slept at the hospital last night I’m not homeless
Idaho Housing is very easy to work with! They are always available to answer any questions.
Annie is amazing! Love the information she’s provided on how I can help borrowers get into a home! Thank you, Annie!
Our loan got moved over to this company shortly after we bought our first house. No real issues except for their website is not very user friendly. I always pay around the 15th since so many other bills are due at the beginning of the …
I love this company so much! My husband and I have used them every time we’ve purchased a home and they have never disappointed us. I love that they are local. I love that they won’t sell your loan. I love that I can call or go into their office if I ever have a question or concern. I can’t say enough good things about them!
The Leon Baker Team works with Idaho Housing often and it is always a great experience as we work together to help our clients. We would be lost without Idaho Housing’s help! …
Idaho Housing and Finance is an amazing company that has programs that assist Idahoans in purchasing homes. It made our dreams of homeownership possible.
Idaho Housing is so easy to work with. Customer service is amazing and incredibly helpful.
I have been nothing but impressed with them. I have had issues (my own) and they went above, beyond and reached for the stars! This is a five star review they have earned! Every time I’ve called they are awesome, professional and …
I personally have not had a loan with Idaho Housing but I work closely with Idaho Housing and am always impressed with how hard they work to help people get approved for a home. Many people I know could never buy a home without Idaho …
Idaho Housing has incredible programs for home buyers. They offer assistance with your down payment and closing costs.
Idaho Housing is amazing!! Thank you for the help you provide to my clients. Could not do my job without you ❤️
Idaho Housing is incredible to work with! They are dedicated to helping low to moderate income Idahoans buy homes.
I was in a position where I needed to refinance my home after acquiring some unfortunate debt. I have been with them for about 3 and a half years with my loan in good standing. I decided to go through them to refinance but that was a HUGE …
Idaho Housing and Finance Association is great for first time home buyers. They have many programs and help with down payment.
Anne Green is so knowledgeable about Idaho housing programs. She is always willing to answer questions and help in any way she can.
Annie Green at Idaho Housing is awesome! I’ve done many loans with Idaho Housing and Annie has always been a friendly and knowledgeable person to reach out to with questions.
Idaho Housing is great to work with and in comparison to other housing agencies they stand at the top in my opinion. Programs and rates are always competitive and they help a lot of families in our community.
I can’t say enough about Idaho Housing and all the wonderful loan programs they offer. They give first time homebuyers a chance to buy in this crazy Idaho market. I love Annie and her entire team at Idaho Housing!
Idaho Housing is my go to for helping first time home buyer’s! Idaho Housing is always updating programs to make sure first time home buyer’s have the best chance to qualify.
The whole Idaho Housing team is great- Annie in particular goes above and beyond to help our borrowers! Love them! ☺️
I love using Idaho Housing products for my first-time homebuyer clients!
There’s so much benefits including down payment assistance and credits for closing costs.
IHFA is a fantastic resource to assist buyers with making the American dream of homeownership a reality. They regularly adjust programs to the needs of our clients. And Annie is simply the best! She explains programs and reviews resources in easy to understand detail.
I’m a licensed mortgage loan officer in 6 states and have dealt with most of their Housing and Finance agencies and I have to say that Idaho Housing has the best programs that I have seen among all states. They are also great to work with and truly have the home buyers of Idaho as the main center or their thoughts.