TruWest Credit Union

TruWest Credit Union Headquarters

TruWest Credit Union is a cooperative providing trusted financial solutions and services, so members can achieve their goals. We offer our members, employees & communities with a lifetime of quality financial services and culture of caring since 1952. With 12 branch locations – we provide anything from mortgage products, and rewards checking, to your top of the line online banking. When you become a member of TruWest Credit Union, you become a part-owner of the company, with a voice to help drive our decisions. Because we are a cooperative, we care about you, your family, your finances & your future. That is why we aim to deliver financial services that meet your needs, and to do so with a smile. Visit one of our branches today!

TruWest Credit Union Contact Details

TruWest Credit Union Reviews ( 12 )

  1. Stayed open late to help me out with some issues I was having in regards to a shared branching on the other unions accord. Resolved it on the spot! Extremely curtious and very professional!

  2. I really love all the employees at Truwest. They are so kind and always so helpful. The wait is always short when I visit. The building is always kept clean and is easy to find.

  3. This is the headquarters location for corporate. There is a walk up ATM machine on site as soon as you enter the building but there are no tellers. The closest full service branch is at 52nd Street and Roosevelt.

  4. I had an auto loan through them. Note – “Had” Every month for what ever reason, money was taken out of my account. Most would think, well you have set up automatic payment. That is just the catch. I didn’t. I spoke to numerous …

  5. Paris is the worst associate very rude hung up on me three times no branch manager or collection manager to talk to no return phone call after numerous messages left PARIS SHOULD NOT WORK HERE HE NEEDS TO GET FIRED FOR HIS RUDE BEHAVIOR TOWARDS CUSTOMERS

  6. We signed a mortgage with TruWest in December. In February, we noticed that our payments were being applied mostly to interest, not principal. We spoke with TruWest representatives on two occasions. Once we were told we would have to call …

  7. Think twice before doing business with TruWest; it is clear they do not care about their clients, and they readily hide behind questionable policies. I am appalled by the lack of care, compassion, and more importantly, the possible illegal …

  8. As the gentleman below mentioned, Worst experience with customer service in this Credit Union. They’ll shuttle you from one department to another, including their “collections” department for making payments to any of your loans. They’ll …

Leave a review

Your email address will not be published. Required fields are marked *