Tidewater Finance Company was established in 1992 and is proud to serve as a leading choice among companies offering alternative financing options. We offer indirect consumer auto financing. Our operations center located in Virginia Beach, Virginia and we service over 800 automobile dealers throughout the United States. Our dedicated employees work with dealers and customers, providing them with the highest level of customer service.
| Friday | 8AM to 5:30PM |
| Saturday | 8AM to 12PM |
| Sunday | Closed |
| Monday | 8AM to 7PM |
| Tuesday | 8AM to 7PM |
| Wednesday | 8AM to 7PM |
| Thursday | 8AM to 7PM |
6520 Indian River Rd, Virginia Beach, VA 23464
WORST COMPANY EVER!
After several attempts to contact their customer service about a late fee that …
Very easy to work with, caring, compassionate people.
This company is part of the problem. They bought my information, presumably from a bankruptcy education business, which harvested my information against my will because the class is required to file bankruptcy. If that predatory action …
Gentleman was very friendly. No issues so far with Tidewater.
This is the most horrible finance company I have ever dealt with. I bought a couch at Rooms to Go and was assigned to this outfit. You can be sure I will never accept this company as a financing company again. Their customer service is …
Was going through a open bankruptcy and this finance company gave me a second chance! Thanks to them I’m on the road to a better future! Thank you tidewater finance!
The WORST credit services I’ve ever had the misfortune to deal with! When I gave all of my info to set up payments, they took my address down wrong 6 or 7 times!!!??? Every time I would call to make a payment, because their website is …
Horrible people I give tidewater a negative infinity . I dealt with this company for over 6 months due to a manager at mattress firm opening an account by signing my name for over a thousand dollars. I faxed tidewater the paper work over …
Customer service is deplorable. BEWARE of this company. I was told my payment would be due on the 27th and then the company never notified me by phone or letter to let me know that THEY decided my payment would be due on the 24th. I …
The review process was quick and easy. Very smooth loan process. Love my car.
VERY POOR! They like to screww around with the customers. They do not want to help when trying to buy out loan. I was promised a lower interest rate then to turn around and end up with paying $5 a day just on interest. So in the year I had …
I was assigned to this lender by Ashley Furniture. What a joke. Not only is the interest rate high, but then they charge you $8 to make a payment over the phone. Luckily I took out a consolidation loan to pay off this lender and then …
If I could give this business less than one star I would!! This business is full of crooks! I almost had my balance paid off and called to ask if when they charge interest they charge only the amount of interest charged on the remainder or …
Thanks to Tidewater Finance they gave me a chance to get a vehicle where everyone else made promises they actually delivered on what they say….. I highly recommend this company to those were or are in bankruptcy they get you on the road again.
I wish I could rate them 0 stars , this company is a scamming company I use to work there they treat their customers nasty y’all any kind of way to them . Tell them they owe a certain amount just so they can pay more and get a higher bonus …
My husband and I where in a tough place but thank God for this great company that lift us up and helped us tremendously ….we where looking for a nice Honda we couldn’t get finance but like I said they came in and helped out trusting us …
Thieves. This company has been paid in full. All payments made ontime And continues to steal $26.00 a month in a fake fraudulent past due fee. That has never been past due. Made several phone calls to this company requesting the account to …
I’m sorry about the bad reviews, and I do understand how some of these lenders can be. I love This companies customer service, and their ability to understand customers personal needs. I have had a very good experience from the start. The …
Terrible company all together. I have paid off my loan with them 4 months ago and they have still not reported it to the credit bureau! And when you call its like talking to a wall. One person tells you they are a manager, but isn’t, and …
I have been trying to get my payoff amount for over a month to get other financing, they keep putting it off, keep calling about up coming payments, took car note payment out 3 times back to back had to get my bank to correct everything …
First of all, even though I only made 1 purchase, they billed me for 2 separate purchases. The second part came in several months into my 6month interest free time frame making it impossible for me to pay it off in time. When I called to …
The few call I had from the representative has been through. I have not had much interaction, since I am new to Tidewater.
Everything is good at first until you have a question for them about why they take out their payment from my account days in advance of when it is suppose to be taken out. They will set you up for failure by doing this. When you go to …
Absolutely horrible experience from day one! never has information that you need, never gives you the same pay off quotes, never consistent in the information provided. …
Tidewater finance is a great company. I was in a bad spot financially, and tidewater stepped in to help us. They is greatly appreciated ☺️
Let me start by saying we were never late on payments and usually paid 1-2 weeks early, and the $10 online processing fee is a little much. Made our June payment (due on June 9) on May 18 in fact. Our vehicle was totaled in a car accident …
Really helpful, I am satisfied and happy!
Thank you
Amazing experience! Could not have asked for a better finance company! Highly recommend!
Terrible Finance Company. They want a permission note written for a deferment. Remind you, a deferment is promise 3 times during the finance of your car. I have had my car almost 2 years. I needed a deferment. I couldn’t give them the note …
This company does not even deserve a one star! I have been dealing with this company and their attorney office for over five years! It has been a total nightmare. If you ever see this company to finance you for a car loan run! The customer …
Just reading the reviews I am regretting getting this car loan. The way to make payments are very inconvenient. I have tried multiple times to “create an account” online and the website doesn’t even pop up. I am really skeptical about this finance company. Wish I could refinance already.
DO NOT FINANCE ANYTHING THROUGH THEM! THIS IS THE WORST FINANCE COMPANY EVER! The customer service agents are very rude! They lost two of my payments and a rude man with a heavy New York/Hispanic accent gave me an explanation of they …
I havent had an issue with anyone being nasty with me when I called. The rep acually was very nice to me, but I’ve never paid them late. The issue I have is much greater than just lousy customer service. Its a security & confidentiality …
Getting mail from these people constantly about auto loans because i am in bankruptcy the letter says they got great programs to get auto loans… Number 1. None of your business that i am in bankruptcy right now. 2nd. i dont want a auto …
They charge unexpected late fees; they are liars, scammers. I am sick of this credit firm . They’ re very unprofessional. A supervisor by the name of Kevin was very incompetent and useless not to mention his inability to articulate and …
Many of the claims here are hard to believe. Pay your bills on time and you won’t get phone calls and late charges. I find that Tidewater tries work with people when at all possible. Of course it’s usually disgruntled people who usually …
Didn’t know that it was Finance Company like Tidewater. They help me in big way. I appreciate them in big way. Thanks TIDEWATER FINANCE COMPANY.
I am SO happy to see that I was not the only one going through this FRAUD of a Company! I went through the exact same thing! I SPECIFICALLY asked the agent set up my payments, so I would have no interest and paid off! Then the same like …
Good customer service…Tidewater was able to help me get a brand new car and I appreciate them for that…now I am on the road to rebuilding my credit.
Loved the smooth experience and my new vehicle
This has been one of the worst experiences, EVER! The first few months, they are friendly, and helpful, but then they begin to call you at 8am on the day your payment is DUE, saying “Your loan is in my office, and we need to resolve this …
Never buy anything from Room to go and get it financed with Tide Water. They will treat you bad, and charge you extra fees, there is no such thing as interest free with them. I have paid my balance off 3 times, and each time they keep …
Tidewater finance took care of my family’s needs when they helped get a vehicle. I have gotten turned down so many times. Tidewater was the open door and yes that I needed
Most times I have no complaints pay my car payments on time. Customer service is friendly and most times very helpful but can be lost at times. I think they may need better training. Im giving this tree stars do to the horrible …
I am presently attempted to sue them for fraudulent garnishment charges. I would encourage everyone to together and start a class action case against their unfair practices. The car I purchased from them alternator died within 24 months. …
My husband opened an account with them while applying for a home depot card. We have a joint bank account and I signed them up as a payee to send them the payments. I sent them the first payment of $100.00 they received that with no …
The worst Finance Company! Their people are rude! Their business practices are strong armed mafia tactics. I have asked to move the payment due date and they refuse, but tell me that there is a grace period of 10 days before they consider …
I was able to get a car loan quickly and with payments I could afford. They were easy to work with and helped make the experience a positive one.
I contacted Tidewater after consistently being past due on my car loan due to being unable to afford the monthly payment. The debt worksheet shows that with a reduced payment, I am able to maintain payments going forward even after …
This company is the worst. They consistently call you when you are late, and when you try to make a payment towards your account, the website NEVER works. If I could give them no stars….I would
It was an easy process kind of drawn out but the broker I had made things a little better. My car was Concierged to me so that was a plus as well.
My husband and I purchased a sofa with RTG and didn’t have a choice at that time with our financing options. Tidewater Finance was suggested by our salesperson Abdel. We were leary at first but everything went smooth. We had 6 months to pay …
The work was really put in to see what would work for me.
I would advise that no one use tidewater. Their staff (most of them) are very rude. We’ve had them for 5 years have never been 30 days late.
But our june payment was sent back to bank because went to one of their boxes …
I have been receiving invitations to apply with this company and after reading these comments I will stay far away. Also, I believe you all should file a class action law suit and recoup all your loss payments, ruined credit reports, and …
Customer service is Trash. Mo explanation They stole 2 Refunds that were never credited back to the account. THIEVES.
THIS COMPANY IS GARBAGE. …
Everything went smoothly no complications.
I am very pleased with them they have been helpful with anything I needed and answered all my questions.
I had went through some financial hardships and Tidewater Motor Credit was the only company that would pickup my vehicle loan. I have had my loan with them for a year and eight months now and I couldn’t be happier. The customer service has been outstanding. In my opinion, if you pay on time, you won’t have any issues.
I was pleased. I got approved in reasonable time. Quick and easy process.
Company IT outdated. When you call their verification process is extremely redundant.
I put my last 5 of my Social and zip over in the keypad. Then once a …
I have dealt with over 10 Credit Card companies and by far this has been the worst! After speaking with customer service it was proven to me that its it’s pointless to even have a customer service department! I was told absolutely nothing …
This is a garbage company!!!! They offer different ways to make payments but then they lose the payment and make no effort to track it down they just say its not our problem its your fault when they already sent a confirmation email …
I do agree with many. Trey Bragg yup they pulled that with me also. Making it impossible to pay online. I also hate that they call a million times while I am at work. This has happened even after I made my payment and they want every …
Called for months asking for statement and account information. Did not receive a bill, emailed statement, or even text opt-in until after the 1st payment was late. The company is either incompetent or thieves. …
Everyone was very helpful and nice. No one made us feel unable or less. Everyone worked hard to get our financing done and done correctly.
Company does not own up to their mistakes! I would give them A zero star review, but that is not an option. The first payment I made was returned because of a glitch in their system. At least that was what I was told. As soon as I was …
They were very nice and. Love. That. I get to. Go. Through them
Very profession, was patient & willing to go Over details that wasn’t understood or I may have forgot to ask @ dealership
I opened a line of credit with them last year and was given 0 interest for a year with terrible credit which I didn’t think they would do. Thankfully they did and I got a much needed upgrade on my mattress. At any rate I have had a great …
The purchase of a car has never been so easy … the representatives at Tidewater were more than amazing!! Thank you for helping to ease the anxiety of buying a car…Kudos to Debbie @ Tidewater
THE WORST. I paid my loan paymant on time every month. Recently paid my balance off in full and contacted them to close my account . The following month I received a bill in the amount of 2.30$ 200.30$ was deducted from my bank account. I …
It was nice and unsustainable and I understand everything they said I enjoy God bless you all and have a great Sunday
Unfortunately, I signed my life away on this loan from Tidewater. With their extremely high interest rates, you’re better off not doing business with them… …
I wish I had NEVER done business through them!!! I got THIS vehicle no thanks to them and Montrose in Akron that they FAILED to apply GAP insurance to, which I KNEW NOTHING ABOUT so when I was t-boned by a woman who ran a stop sign back in …
Tidewater was very pleasant and helpful, we my husband and I are very please with Tidewater Finance. Thank you Debby for your professional customer service.
Deborah
Avoid at all costs. Outdated and unprofessional they operate with mafia-style tactics and don’t care about any of the people who have a loan with them. You’re charged astronomical fees for everything, including just when you pay your bill. …
This company was the worst credit company i ever had intire my life.
I had 1750$ credit through the Ashley furniture store in NoVA.
I tried to make payement over the phone they do not recieve and charge me late …
This finance company is targeted at people with lower credit scores and they trap them into a financial nightmare. …
I want to thank everyone for all the reviews about this company. I am one to research a company before I have any dealings with them. I am currently in a bankruptcy that has not been discharged yet and they are offering me an auto loan. …
I have had the worst experience with the finance company. I do no understand why if i make a payment before 5pm, 3:45pm EST. to be exact using a debit card, Tidewater still shows payment for the following business day. This company does …
Trash service don’t use this company, my car payment from Tidewater is around $400 a month, I have never fallen behind on a payment. And last month they withdrew $800 dollars from my bank account, I called and waited about 10 minutes to …
Efficient, professional and very thorough with follow through
Has such great experience with them definitely would recommend
Worst experience ever! I applied for deferred program as soon as this pandemic started and they never got back to me until 2 months later asking to pay $200 for the deferment program although i have explained I have no income and not …
Thanks Tidewater for giving me an opportunity to build my credit. When I thought I had no one to finance my new car you came through and made it happen.
Bad customer service!!! I mean terrible!! And the things you have to go through to put a payment to the back end of your loan, please if they say your financing is coming from tidewater, dont accept it bad business
Very nice people. They make the experience wel worth dealing with them. Unlike other places.
They were very professional and helpful and most of all knowledgeable about my car purchase and asked all the right questions
Financed a vehicle through this company needless to say the reps are and have been always rude and condescending. Refused to give me my account information loan duration Interest rates etc. When making more than minimum payment they somehow …
The entire process was pleasant. The rep I spoke with was nice and very knowledgeable.
I have a paid off account with Tidewater and accidentally made an over payment of $2000 that was supposed to go to my mortgage. This company told me it would take a minimum of 60 days to get my money back. I requested to close the account …
Great company so far no complaints
I really don’t know where to start I felt like I was conversating with a family member the Convo felt warm and caring the only difference is the professionalism of the representative , I always feel anxiety about big changes in my life like …
I am very happy to be in business with Tidewater Finance and appreciate the financing they extended to me , I absolutely love my new suv
I just received a notification from Transunion that they flagged my account as 30 days past due. I don’t know how this is possible, as I contacted them and asked for a payoff quote. I then paid off the entire account with one of their …
Worse place to finance a car. If you are one day late they call and harass you. I really wished I would never financed through them. Unprofessional and very rude company. Really wish I can give 0 stars because they deserve no stars
Can NOT process payment says Social is Wrong. The Amount owed on your account is Not what They have on file if you are lucky enough to reach them.
We tried paying off what we thought was our balance only the get an attitude from CSR telling us it’s a loan!
Tidewater sent me unsolicited mail to get a car. I called the number, gave all of my information, and they turned around and discriminated against me based on where I live. Horrible business!
Tidewater Finance Company- Yall Real Funny!
I’ve been financing my car with Tidewater since April 2019 and never really had …
They got me approved and in a car within a couple days. It made it hassle free, so I could find the right car for me.
I’ve been trying to close my credit card from Home Depot, which was financed through Tidewater Finance Company since the beginning of March 2018. I’ve spoke to 4 different representatives wondering why they won’t close the account. They …
Seems to be a late fee every mo even though Im not late. I do not trust this company. They also make you pay a $10 processing fee every month to make a payment. So add $10 to your outrageous monthly payment. I have never dealt with a …
The customer service is equivalent to garbage! Update 10/27 STILL GARBAGE!!!! I can’t stand them!!!
Spoke with agent she was very friendly and accommodating regarding my requests. Hopefully we have a pleasant relationship for years to come.
WARNING!! Although, the advertisment might read promising, the customer service is bad. There should be a level of professionalism when one is starting a contractual agreement with a company. Remember it is a contractual agreement the …
Extremely easy to do business with Tidewater. My loan was approved in a few hours and their follow up was immediate and professional.
I would gladly do business with them again.
Absolute worst finance company I have dealt with, and I’m in the finance industry as a profession. Worst website layout (you can’t even see past payments), terrible service, poor payment tracking, lack of billing consistency, and so much more. I’ll never again utilize them at all costs. 0 stars if I could. Negative would be better.
This Company helped me when all odds where against me, I was at a point in my life where I had to have something to drive, with a 9 month old and one on the way I didn’t know what I was going to do, but tidewater finance company reached out …
Haven’t had it long to say it’s good
I filed bankruptcy after i had my auto loan paid extra to keep my car during my bankruptcy just to find out my car hasnt been on my credit the whole time 9 MONTHS!!! And when you try to talk to someone about it they act like you cant talk …
I send my payment in on time every month but they also process it towards the end of even first of next month and now my credit shows late all the time! They are also having to fix my account because they send the Billing out wrong!! Do not …
I was a customer with Tidewater for 3 years and 2 months, during the COVID-19 PANDEMIC my household income was spread thin and there was a temporary loss of income, I called and asked for a deferment and was told a form would be mailed to …
The trick to “no interest” financing is to do your own math and be sure you know the deadline for that “no interest” offer. They must tell you if you ask.
If you miss that deadline, you will be charged interest retroactively back …
I traded in a 2016 Dodge Charger several weeks ago. I was prompt in reaching out and getting a 10 day pay off prior to doing so. My new car lender CARVANA send a check for the payoff quote well before my 4/01/2021 payment. I received a call …
Tidewater Finance Company has been very understanding and very welcoming ..
Tidewater Finance Company is an awesome company! It is a wonderful service that they provide to individuals who have experienced financial issues or bankruptcy for reasons voluntary or unvoluntary, because you do not know everyone’s …
I clearly advise rep I was paying my account completely off. Throughout out our conversation, she transfer me another rep who can help, I advise her the same… she provided me with a balance, I ask this is all I owe. She said yes, provided …
I have a very good credit score and these people sent me a letter out denying credit. All they want to do is lurk into your credit score business so that it could drop. I’m so happy I wasn’t granted to do business with these crooks and just …
I don’t know who does the hiring at tide water but you all did a terrible job. It is a finance company full of incompetent people including the management that leads them. I have had issues with my payments since December (not going to go …
They helped me when I thought no one would. I was really at my wits end & they made it happen for me.
Tidewater was on it..Making sure the car I purchased was to my liking before any monies were released. I appreciate that! They called and checked on me more than any finance company ever did. So I give Tidewater an A+ for all the effort.
Great people very nice and helpful made this real easy for me
Great place to get a car finance. A
Always a great experience doing business with this company.
After the passing of my wife in September I had to go through bankruptcy. The day I was discharged my son and I found a ride. Thankful for the chance to rebuild credit.
I spoke with Kristina. She was nice, clear, and thorough.
Amazing service love my car thanks tidewater finance
Absolute scam and money grab. I called because I realized I was still paying on my furniture 18 months later. I requested my payment history since it is not visible online. The associate had me on hold for 20 minute in order to email the …
My mother has a Lexus Coupe 250. She filed bankruptcy but the Lexus wasn’t included. Her bankruptcy attorney did not have permission to have our vehicle placed for a illegal voluntary repossession. We contacted this finance company …
Tidewater has been so helpful in helping me get my life back in order with a new financing on a great vehicle months after filing bankruptcy I have never been happier with a company they are professional polite and easy to work with their …
I just started with them. My experience thus far has been professional. After reading the previous reviews, I will be very cautious and ensure I get my payment confirmation and/or receipts. I will NEVER pay in cash like someone has …
Very fast service with payment options that are very flexible to fit my needs.
Tidewater was a great financial institution to work with. Very knowledgeable, very respectful. Pleasant to speak with and answered all my questions…
I haven’t had much interaction with this company but they did come through with financing for me after struggling with financial difficulties and finally bankruptcy. The approval was quick and they provided their service, high rate lending for those deemed as credit risk. The story begins!
The best stress free car buying experience I’ve ever had.
Tidewater Finance is great company !!!! I Love that they were willing to give me a second chance with a car loan
I have had a great experience and the staff has been very helpful and polite 😊 …
Tidewater is a good finance company. They believe in giving others 2nd chances. I was able to get my auto loan financed without any
problems. The process was quick and seamless. Thanks Tidewater!
This company is awesome and the customer service is great! I’m happy to be apart of this great organization.
Absolute worst financing company I have ever dealt with. They claim to offer 0% interest for 12 months but it’s an absolute lie. They added interest to my FIRST payment without even being late on the payment. I refused to pay the interest …
I just want To say Thank You for helping me get financed in such a professional way that offered superior service even Thank you Safford Hyundai in Springfield, Va
Very Professional Company They Gave My Husband And I A Fresh Start Definitely Would Recommend This Company To Everyone.
They keep trying to take money out of my account that’s not there when I already paid my carnote and sent them proof of it. I really wish I could get out of this loan. Because I pay my carnote everytime it’s due. And make it seem like I’m not paying my carnote.
I was skeptical seeing all the bad reviews but in reality this was the place that approved my credit for my furniture. The website says pay three days before your due date.I pay my bill online and I use my pay check two weeks before the due …
After man ties to resolve an insurance issue it’s been good.
My experience with tidewater has been great so far!!! They want you to enjoy your car and make sure it’s good before they give any money out and I like that!! They are patient with you and very responsive!!! So far so good
My Husband and I are very impressed with this company. We were able to get a New 2020 Nissan Kicks one week ago with no trade in, Zero Money Down, and bankruptcy being in our way! We were talking about buying another vehicle, but with the …
My experience has been very warming and I appreciate there patience in allowing me the time to get all documents in. Thanks for giving me a chance and treating me so well.
I just got a letter saying this company has a lawsuit against me. Not only have I NEVER heard of this company, I have NEVER had any form of credit or even bought anything with payments. Never had a car because I am disabled, never bought …
I wish I can rate this company 0!! Ghetto at its finest! I knew they were garbage when I first called the company on my first payment when the lady answered (Hello)! I asked this is not Tidewater? Oh yeah how can I help u!! Interest rate …
Very respectable I was busy and they called me back when i was free to talk. I received my welcome call and it was great. Setting up my payments for ACH withdrawals and very fast and accurate
The company was great to work with, they got us into something quickly.
Works great with you when you have the loan…but as soon as they found out we wreak the car and was working with the insurance company. They did not wont to work with you anymore. I understand they still need to pay but I wasnt asking for …
They were great to work with, wendy Scott was the woman who did my financing and gave me the loan and options I needed to get the vehicle I wanted and not the car the dealership wanted me to have!
This is the absolute worst place to finance a vehicle from. I just found out that I was completely lied to by this place and the dealer that I purchased the car from. They also hold the title to the vehicle and make it absolutely impossible …
I’m new to this company and to be honest, am not thrilled about the fact that I have to deal with them. They purchased my debt from a different company and neglected to notify me (The rep I spoke to confirmed that nothing was mailed letting …
I never had a problem with tidewater so far any time I have call me about a problem. They have always try to work with me even when I got sick.I always say when I get ready to get another car I hope that tidewater be the one.When everyone else said no tidewater said yes Thank you.
Very nice people. They gave me a second Chance to get a car after bankruptcy
The overall process was easy and they didn’t give me the run around! Definitely would recommend to others.
customer service was so polite in welcoming me as a new customer and directing me to resources available regarding my accout
The agent I spoke to was very nice and made everything very easy. I was able to get my dream car a 2022 Honda Accord right off the showroom floor. Thank you❤️
I have been trying to reach TFC for 3 days, each time I call it says there are no live agents available. They implemented a new $10 payment processing fee this month and now the payments don’t seem to be processing!!! I made my payment 3/18 …
I have no complaints especially considering my situation I came out of the dealership with a nice car. Did not have to put down a large down payment either. Thanks Tidewater
Super nice people very easy to work with hit then get aprobé que n minutes thanks Tid watwe
Tidewater Finance is a great company that care about their customers. Tidewater gave me a chance when I felt that I didn’t have anymore options. Tidewater has fair rates and takes great care of their customers by having affordable rates.
Great place got car. The rate is too high. The people are nice
I paid off my loan of $1,300 in July 2020. I never missed a payment. I never had a problem with them. They sent me a bill and I paid it online, that was the extent of our business relationship and that was fine by me. I had a low credit …
Tidewater Finance Company has been great with my auto loan. I did not have to submit unnecessary paperwork and they walked me though everything. I highly recommend Tidewater Finance!
It was a very easy experience. They know what you can and cannot do with a bankruptcy. Speedy process once I figured what I wanted to do. Thank you we love the cat we selected.
I’m glad tidewater came through for me. I got a nice low mileage car. Thank you for giving me a second chance. I appreciate it
After going through Bankruptcy I never thought in a million years that I would be able to get a good quality car for me and my two year old and I!! But thank God for Tidewater finance for giving me a second chance and having a fresh start!! …
I DONT care how BAD you need a CAR do NOT take it if its finance through TIDEWATER. Worse place to finance a car. If you are one day late they call and harass you THEY will not stop calling either they will call your work where ever they …
Ease of transaction was very nice! Very pleasant customer reps and even working with my not so great credit they had the utmost respect for me as a customer
Tidewater Finance Company provides financial opportunities for everyone regardless of their credit scores or financial situations to obtain financing for quality vehicles. The vehicles have to be at least 5 years old. I was approved for a …
The customer service representative was. Courteous and knowledgeable and solved my problem.
I must say that my experience with Tidewater was extremely pleasant. They were responsive to my questions and needs without the typical numerous hours to complete my transaction. …
I am a new customer of Tidewater Finance, although I have only spoken with a couple of representatives each encounter has been pleasant. The staff is very helpful, friendly and it was a pleasant exchange. I recently suffered a financial …
Was cool to get a restart but the only thing is from an hour into the process my apr. Changed three times with no explanation or dealer that i was working with was not being honest either way nice to have a fresh start but still high on …
Very professional and cordial correspondence. They made sure I was satisfied with my purchase and also made sure the company I bought the car from fixed any issues I had with with vehicle. Would definitely recommend for financing.
Received a warm welcome call after purchasing. Great and courteous company.
I’m glad I have this company as my finance they approved me to buy my first car I couldn’t be more happier thanks Tidewater
Fast approval and paperwork was quick and simple. It took longer to find a vehicle than to do all the financing. Definitely would recommend.
Very friendly and easy company to deal with I’m very happy with my purchase!
Great service, very patient with customers and let you know what to expect and very informative on your payments also they offer solutions if something comes up .
Thank you
Great company so far!! Gave me a chance of getting a car when several other lenders wouldn’t. Very friendly and very helpful!!
The loan was approved quickly and the dealership delivered the car the next day. Thank you Tidewater…
Good company that truly helps and cares! Gave me a second chance with good terms! Will do business with them again!
They gave me an opportunity to rebuild my credit after some unexpected life changes. Then when my son was murder 10/21 they help me waive some fees and hold my payments until I was able to start back making my payments. I appreciate this company more than they will ever know. Thanks so much for all you all do.
I had know idea I could get back into a car this quick after bankruptcy but they got ahold of me and I finally gave in. The car I got is all around great for the family so we sold our 19 Honda Civic and bought me a. Old pickup for the yard work. Thanks y’all
Nice company they took a chance on me. Too help me get a new car. Kim was nice and respectful during the process. Thanks again Tidewater finance company!
This place was extremely excellent with working with me and dealing with my credit I got the car that I wanted
I felt really at ease when the sales person was explaining my loan and terms of the loan.
I never expected to be treated so respectfully with my credit history. I want to I am very pleased with my experience with Tidewater.
Customer service is disrespectful and condescending. Biggest regret I have is getting financed through this company. I want out!
Tidewater was absolutely patient with me getting everything on my car in running condition. Always letting me know that they were there to assist in any way I needed. Always nice and courteous to me over the phone. I’m super happy I worked with Tidewater.
Tidewater Financial Company is very professional, the representatives are very thorough and they make sure that you have a good understanding of your policy. I was very pleased with my purchase and to have Tidewater as my financial planner …
Got what I wanted thanks to this finance company I recommend them very much.
Great friendly service, and provided all details and facilitated our loans accordingly.
I was able to get financing for a vehicle after my bankruptcy with no issues.
They were very respectful and polite to me. They got the job done and it did not take long, I was not on hold no length of time they answer the phone right away which that was a blessing. I love this company tidewater finance company is the best. Sincerely Edna Swenson
They were thorough, professional, detail oriented and efficient
Easy to work with!!! …
I received a really great customer service! Christina my loan officer took the time and unexplained my loan information to me.She also gave me her extension so that I could call her back and ask any questions that I had. A few days later …
So happy with the efficient transaction. Could be even more efficient on transferring verification info already submitted to dealership to transfer over to tidewater, felt like I had to do double work when I have my own full time job to do. But other than that super kind. And I’m pleased.
Great customer service!! Friendly, efficient, and knowledgeable. Very customer friendly! I was blessed with a 2019 Chevy Malibu, heated seats, remote starters less then 28,000miles. I am loving my new vehicle. Thanks Tidewater for giving me this new opportunity.
I loved working with Tidewater Finance Company. The agent by the name of Andre was very professional, knowledgeable of the services as well as the programs they offer along with financing my car. The application process was simple and …
Thank you For the loan and great customer service! I will definitely Recommend this company to my friends and family;)
Great Company to work with. I was pre-qualified for a loan. Which made it so easy to go in & find the right car for me.
The absolute worst customer service I have ever encountered. Website is never working for the consumer; setting up access to your account. Always states information does not match their records. But seems to TAKE a payment with no …
Tidewater made a stressful situation stressless. The process was fast and seamless. They were able to meet my exact needs and get me in the vehicle I wanted.
Tidewater really helped me out when no one else would approve me for a vehicle Tidewater came through when I needed one thank you for the great service.
I didn’t think I was able to be approved for a car with a medium credit score and while in bankruptcy but Tidewater Finance give me a second chance and it was the car of my choice with no money down.
So far the process has been smooth, Everything was explained and turn around times were provided for my application.
This was a pretty self explanatory experience and very easy. They will work with you and make sure the budget that you have will work with whatever car you want.
Great service
Highly recommend helped me out with financing when other wouldn’t
Thank you tidewater
Tidewater came through for me when nobody else would. I received a lot of flyers when I filed bankruptcy but Tidewater actually made it happen. I love my little Buick Encore! I needed a second chance and Tidewater was willing to give me a second chance.
Very fast n fair rates
..fiance department was great would definitely recommend using.. thanks again .. 5 stars for tidewater
This company is so easy for me to work with and they are very polite and professional.
I’m happy that tidewater gave me a chance I have a great car because of them. I’m happy and would refer anyone to them❤️
Finance company was great, excellent service and took care of us on our new purchase. Highly recommend
Called within 2 days of receiving the vehicle we financed with Tidewater and inquired about our satisfaction with our purchase. If we were pleased with the car, were there anything we were not and when I told them about the tires needed to …
Was a present experience. They got me into a nice car with low miles and a low down payment. Communication with the company is spotty tho. When trying to call it’s hard to get ahold of someone unless you leave a message. It’s been close to …
I received 2 phone calls after purchasing my vehicle…. They were courteous and polite. They asked me a bunch of questions and gave me plenty of time to respond. This is the first time I have financed through this company and so far it has been a very pleasant experience.
I’m Currently in the middle of bankruptcy and this was the only finance company that would work with me , given my current situation. So I’m very thankful. Hopefully I have no issues in the future
This is my second loan with Tidewater. Very easy to deal with despite my credit. It’s made buying a vehicle painless. Thank you Tidewater.
So far I have had a wonderful experience with Tidewater everything has gone smoothly, they’ve made it so easy for me will recommend definitely 💯 …
I have used them for the last 4 years. The only thing that I think needs changed is being able to talk to a person. I have been trying to figure out my pay off amount for the last couple months. And all it says when I call no one is available
Our phone call was straight forward, all the info I needed was provided to me, and I was able to set up my own custom payment plan through Tidewater, brings me peace of mind!
Never missed a payment, been set on automatic payments and the one time I couldn’t make a payment due to my household getting sick they still required a payment to qualify for a one time skip payment due to covid relief. So I made the …
Staff was very courteous, professional, knowledgeable, and friendly. I feel even better about conducting business with Tidewater Finance after my interaction on welcome call.
I had an extraordinary experience Chris Culver was the very best I’ve ever run into when it comes to buying a car is a top quality professional and I approve of his strategy to secure the sale of a vehicle he is unmatched in this category I’m very happy
Terrible custom service for so many reasons. How are you going to email me ask me to call but yet you call and there’s a recording that says there’s not a live agent? What sense does that make or you can email and chat.. yet I haven’t seen …
I thank Tidewater for giving me a chance to rebuild my credit, everyone was really nice that I have talked to.
Mr. Terry was very professional and fast. Buying a car was easy with no stress on my part at all. I will always be grateful to them. Truly friendly.
Easy to work with and provided an opportunity to purchase a vehicle after my bankruptcy with no money down. Really the best auto purchasing experience I’ve had. Thank you!
Very professional and prompt service.
Buying a car has never been this easy.
They explained everything very well. …
After this experience of financing a car through them, I wouldn’t finance a bicycle or the air to inflate the tires through them. Outside of Covid related struggles/issues that everyone has experienced, this is the WORST car financing …
Do NOT work with this company. They will take ADVANTAGE of you in a desperate time. They will put you in a junk car that is worth less than HALF of the amount that you finance. This is another greasy predatory lending company with no …
Tidewater Finance staff was prompt, knowledgeable, patient, and made me feel like they cared about me. They made my financing experience all around low stress.
My experience with the company was very good. I enjoyed the work. She helped me a lot. I would recommend you all to anyone.
Very easy to work with; great customer service; work hard to make sure everything is done correctly and in favor of the customer. I had the pleasure of working with Kim and she has been fantastic.
High intrest, paid on time for 3 years never missed a payment paid off loan took 7 weeks to get tittle and in payoff made a 600+ dollar overpayment took 8 weeks for them to even mail it out and still waiting for it to arrive. I would not recommend dealing with this company no matter the situation your in
I’m currently in bankruptcy, I was considering contacting this company but after reading these reviews I will be adding this to the Nope!! Pile.
(Always read reviews on any company you plan to do buisness with) when the bad …
They were very helpful with setting up my payment schedule. She was also very clear and polite during the process. Made sure I understood everything before ending the call.
No option to have someone take over your payment. No option to refinance. Just get the payment and be screwed with it unless you want more debt, and as most people are coming here FROM bankruptcy it’s a huge scam. My situation is hard but …
After having my car stolen and filing bankruptcy, I thought no one would take a chance on financing me. Tidewater Finance has given me a fair opportunity to get myself rolling again. The process was quick and easy. I appreciate you all!
We just got a loan from Tidewater for our 2017 Trax. Since our loan is brand new I can only give the beginning of the loan experience with them. The only contact I have had with them is the welcome interview. As for that though, they were …
Will never use Tidewater Finance ever again. Customer service is great, its the harassing phone calls that keep coming even after you have spoken to someone. If your bill is due on the first of the month and it was not paid the second of …
I would give zero stars if I could. While my husband was deployed I called several times and asked for something in writing reflecting that they had adjusted the interest rate appropriately. That never happened. Every time I called I had to …
I actually gave an incorrect review so let me clear it up.
You guys financed my new vehicle. The payment is fair and it was really quick. No hassle. My rate wasn’t as . I’m starting over after a bankruptcy so you know …
As a fist time customer I can say my experience from start to finish has been. They got everything verified very quickly. Everyone has been so nice and welcoming. I’m super excited about my new vehicle. Thank you Tidewater!
I’m happy with Tidewater so far. It took them a little longer than I expected. However, they came through. I appreciated the follow up phone calls to make sure everything went well with my purchase. The ladies who reached out to me were very friendly and courteous. I hope that everyone is a nice. Thank you to the staff at Tidewater.