Upper Peninsula Power Company is an electric utility that serves 10 of the 15 counties in Michigan s upper peninsula. It provides electric service to nearly 50,000 customers.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
1002 Harbor Hills Dr, Marquette, MI 49855
Wish we had a different option, but sadly we don’t. They take advantage of their monopoly and charge grossly high rates. Absolutely heartless.
How is this legal??
Too damn expensive!
If they weren’t the only company to go through, they would have no business.
Terrible website, ridiculous rates, you’ve heard it from everyone and it’s absolutely true.
Absolute animals charging us $.50 a kwh honestly I think the state needs to step in here and do something about these soulless thieves
Disgraceful pricing – almost predatory. Inaccurate meter readings as well.
Their so-called “Budget Plan” is a joke, especially when you have to pay at the end of the year, the overall overpriced rates which leaves you with a $500 to $700 BILL over thier so-called “budget plan”!!!!!! Give me a break! They need compitition!!!
DESERVE A ZERO. Corruption all the way with this greedy company. Smug and arrogant customer service, especially to those struggling to keep up with their criminal rates and shut off threats. Despicable.
We must band together and demand lower prices. The company is taking advantage of the fact most parts of the U.P. are isolated.
Rates are exponentially higher than other areas in the great lakes region that are just as rural and far off the grid. There is no sane explanation for these rates. It’s robbery.
Shut off power without notice customer service will hang up on you if you bring it up and the new digital meters they put in are overcharging me significantly
I have had no problems with UPPCO or their staff, despite what some of these folks say. Like any utility they charge you based on what you use. If you are wasteful your bills will be higher. Anytime I call they are polite and the workers have also been helpful to me in times of need.
I don’t know how these crooks can get away with charging 60 cents per kwh. Their staff is always friendly but this company is awful. Too bad they have a monopoly on electricity
Aside from sky high rates and an incredible monopoly on many areas in the UP, no major complaints. However that’s a huge complaint. So one star, and that’s because you have to leave at least one.
Absolutely rip off pay the highest in USA maybe even world they overestimated every other month like $200 more than the actual use so read your own meter better off I live in lil trailer pay like 150$-200$ month and sometime not even here work 2 jobs gone alot and shut every thing off when I leave
15 minutes after I called my power was back on. Great guys and fast work!
If you have any other choice than to choose UPPCO, do so. They monopolize the area and they know it, their fees aren’t represented with any sort of service. Some of the highest rates in the country for no reason other than there is no competition. If I could have rated them a zero, I would have.
Thank you Linda for being helpful . I can’t give this company a good review . Outrageous charges ! Apparently 250 dollars a month on the budget plan isn’t enough . I now must pay 350 dollars for the next 6 months just to get caught …
I wish i could give even less than 1 star. How is it even legal to force me to pay a previous tenants bill before i can have service somewhere??? Never had service with these people and they are trying to make me pay a huge bill that i have …
Terrible service and one of the most expensive power providers in the country. No compassion for people at all. If we had another option I would switch over faster than they will shut you off. If I could give zero stars I would
Grossly expensive and their website and online payment system is atrocious. Employees are generally friendly and helpful considering the abuse they receive from unhappy customers.
Crooks. Autopay conveniently doesnt work, hmm in order to charge a late fee? Terrible rates. Website is always broken and never updated. Chrome hasnt been working for weeks now. Just get a normal pay portal will you? Do we really need to …
Most broken/fragmented online payment system I’ve ever seen. Recommendation is to avoid UPPCO if possible.
Payments through website rarely work so you have to check the website over and over until it will let you pay or pay them $3 to pay over the phone which takes 15-20 minutes because their systems are SOOOOOO BAD. I frequently end up with …
Fees. Fees. Fees. Online payment system conveniently doesn’t work 9/10 times and then you get hit with the late fees on top of the astronomically high rates. Customer service? Nonexistent. …
Would give less than a star if I could. I don’t know where to start. Maybe the maintenance outages that happen constantly without more than a hours warning?, the random up charge? Or the fact that I pay more than 3x that of friend that live …
I love the one lady who works here! She is super helpful. Billing system only works on my phone and the last payment didn’t go through (electronically). …