Their customer service is horrible! And its obvious they dont care because this seems to be the general issue. I switched to geico, it really cant be worse
The phone conversation I had was pleasant and the person on the other end was very knowledgeable and provided me with all the answers to all of the question in which I asked. Which really made my day.
This business has been purchased by Plymouth Rock Insurance. This site is closed permanently and the building has been sold. Plymouth Rock Insurance rocks for insurance!
Terrible!!!! Get another company or beware!!! Im still waiting on my check after 3.5 months. They never return emails, phone calls, or send correct documents…Rude, nasty staff who are never in the office. I wish my job gave me that much vacation time
Do not like dealing with them on the phone. I have yet to have a satisfying phone call, none have been successful in completing the task I was attempting. Also, not the friendliest staff.
I never had a claim nor a accident with rider ins yet my bike keeps getting older and less in value but my insurance keep increasing and my coverage keeps decreasing
Very professional very friendly did my renewal within 5 minutes been with rider insurance for a long long time I wouldn’t go with anyone else and I would recommend them to everyone
Very professional and answers any questions or concerns , I highly recommend Rider insurance to anyone looking for a reliable and cost efficient company.
communication with Rider is poor to non-existent. My insurance expired on 3/23/19 but I did not know it. Calling Rider is another matter. Very hard to get to talk to anyone.
I have never had anything but good dealings with Rider. I have never had a claim but I will say their prices are great and I have referred many friends to rider too.
I HAVE HAD RIDER INSURANCE AS MY INSURER FROM DAY ONE OF MY MOTORCYCLE PURCHASE, THEY HAVE BEEN SUPER HELPFUL AND HAVE GREAT COMPETITIVE COVERAGE ,, THEY ARE THE BEST ,,. THEY HELP EVERY TIME I HAVE QUESTION OR PROBLEM
I like your insurance company I have been with your company for years.
I just wish that your insurance will cover medical insurance with my coverage even if I had to pay a little more.
Specially with the motorcycle I have.
Best pricing in the business. Great service, one story i have my brother was riding with someone that broke down the tow truck ran over my brothers bike rider took care of everything.
Excellent rates for the coverage..easy access,if you would want some changes on your policy..live person is a phone call away..no problems so far…all good.
1.) I really like the company
2.) The customer service people are always absolutely great to interact with.
3.) Making a payment on the website is miserably bad, which is why I have interacted with the customer service people.
I have hade Rider insurance since 1995 when i had my Honda Goldwing and it has always been a great company then i got my new 2006 new Harley RoadGlide and it has been a great pleasure using Rider cause when hurricane sandy hit i lost my …
This establishment has taken very good care of me and my property, I consider the folks at Rider my family and would, as I always do, Highly Recommend to anyone seeking Motorcycle Ins., Thanks so much for your support 🙏. …
rates are good have been long time customer, when you put a claim in then you have problems, bonnie comes out takes 2 photos, you wait 4 days for an estimate then dispute and they send her husband out to cover for her
They answer the phone immediately when selling the policy but to call and get them to email you proof of insurance , I have been on the phone for over 45 minutes. This is rediculous.
I really.like rider, the only problem i have is your web site. I tried to renew and i had to call to make renewal as i had tried to sign on a number of times and it would not take my user id or password. I havent changed the words but it kept saying they were invalid.
Outstanding Company, Prices are fair haven’t had to file a claim yet this is the reason for the 4 stars. The few times I spoke with customer service they were very pleasant
Where else can I have the flexibility needed for motorcycle seasonal insurance coupled with the best rates in the Biz. Rider’s not just good, its great
Easy company to deal with. Reasonable rates. Interesting offers sent to policy holders during the year for various items that could be useful to the individual.
Customer for the past 18 years. Never disappointed. Good info also distributed on their customer emails. Customer service via phone is excellent and on line account access info very convenient.
We love rider insuance. Have broke down out of state on vacation and rider was there for us! They have never left us stranded and we feel secure knowing we have rider on our side.
Got my first policy with Rider 1978 and 41 years later I still have them covering 2 motorcycles and in the last couple of years they added roadside assistance in their policy and needed to use it 3 years ago and continue to carry their insurance.I have been lucky not to have a claim in all these years.I recommend Rider Insurance.
Best motorcycle 🏍 insurance compared to any other, from prices to services. I always recommend them to all other riders I know & wouldn’t have anything else. …
Back in 2001 i had a mc accident and was out of state,coming back from Connecticut.i was at Westchester medical center Valhalla, rider insurance took care of everything,bike and everything was paid for,all I had to do was get better and get out of the hospital to be with my family and friends. Thanks rider. Ewart McCurdy. Rider for life.
Rider Insurance has been there several times when I’m needed roadside assistance they were very prompt and courteous the price has gone up though since I originally purchased Rider of course then I got a new motorcycle too
I fortunately have never had to use the insurance but their rates are the best that I’ve found anywhere and they discount your annual premium if you stay with them each year. The only complaint I would have is that it is very difficult to pay your premium online. I usually wind up calling on the phone to pay it.
I was not happy after missing my renual by two days and was required to start a new policy. This was double my renual price. Ther is no grace period. I have ins. This year but will be looking to change next year
I would like to pay my bill online but your system is very difficult to use. Your log in system is mare difficult than it needs to be. I enter the information and it acts like I don’t have an account. I generally have very little difficulty using on line systems.
I am only giving one star because apparently you cannot give zero stars. WORST customer service have EVER seen was hung up on by the manager at the NJ branch for giving me false information and withholding my money. Speechless as to how …
I haven’t had to use the insurance (Thank Goodness) as of today. It’s a straight forward kind of conpany. Everything is spelled out on the website and easy to understand. …
Great company right up until they were bought out and will no longer be covering my state after the acquisition… I loved the coverage and the ease to work with just disappointed I will need to shop for another provider now….
I’ve had rider insurance for almost 17 years I’ve had no problems with them whatever My need to wash they answeredRight away.They’ve always had the best price for the coverage.
The rep was respectful, helpful, expressed concern, and was knowledgeable able different rates of Insurance and gave several options.She was very fast in insisting me with my policy.Amazing Job overall!
Renewed policy online. Extremely easy navigate the screens. Very fast. I believe I was done in 10 minutes. Very straight forward and to the point site.
I have this company for over five years and all ways give me the best treatment. They work hard for the customer to solve any situation. Is hard to believe but I paid less Thant all the service and beneficies I get. …
I was run off the road by a car doing a panic lane change in Philly.
Despite doing a taped interview and filling out a packet that had me drawing pictures, they decided I was at fault . …
Rider insurance gives you more bang for your bucks. No other company could match the coverage they gave me for the premium paid. Still I wish it was cheaper than what I am paying since most of the year the bike is idle.
When I started using Rider they were the only company that wrote motorcycle insurance in NJ, now I use them because they are loyal to their customers and the BEST company writing motorcycle insurance in NJ.
Rider offers insurance products that have the needs of motorcycle riders as their number one concern. I reccomend them to anyone seeking an insurance company that wants that level of service.
I’ve been using Rider sense late 70s early 80s 30 only a bike insurance, they have ever used and I got for the day they take me off my bike and put me in a can that’ll be the day I don’t use them anymore there a fantastic insurance company …
Relatively inexpensive, I have gotten good customer service, and have had to file 2 claims 1 due to vandalism, the other a windstorm and they took care of me without raising my premium and good customer service. I do recommend!
Riders Insurance is the best, they have low rates and some of the best customer services ever , unlike other insurance agencies. I’ve been with them for a while and has no plans on switching.
Hello, your online payment needs to be more customer friendly. They way is designed takes too many steps to log in in order to make a payment. Had to call customer services in order to get help how to log in. Customer service was wonderful. …
I’ve had Rider Insurance on my motorcycle the past 5 years and it has been a great company to deal with. I will continue using this company as my motorcycle insurer.
I don’t think that we should have to pay OUT OF POCKETS for the first 30 miles. Then you reimburse us. This should be handled the way AAA does it with cars, they …the haulers take your AAA card and charge them for X amount of miles. Not …
Rider insurance is so easy to deal with. I’ve never needed to use the coverage, but based upon all of my interactions with them, I would only expect the best service.
Easy renewal process after spending a year away .had to let policy lapse .but company made it a very easy process to rejoin the riding ranks.
Thanks again rider for the ease of service.
Ernie clark
Spoke to a CSR for 55mins attempting to remove on motorcycle and renew the plan. As simple as that is, the CSR did not understand what needed to be done making my plan double the amount of last years plan with one less motorcycle on it. …
I happy to have my motorcycle insurance with Rider Insurance. They are good in communication and making claim process easy and getting my motorcycle ready.
Rider has been very easy to take and pay online and my phone. The people that you speak to on the phone or very courteous and I’ve been very knowledgeable and any of the questions I’ve had about my insurance.
They have rates that I can live with, and are courteous regarding sending out reminders so the coverage doesn’t lapse. Haven’t had much dealings with them, which I see as a plus. I know they’re there if I need them, and that’s what counts.
I’ve been insured with them for almost 10 years. Won’t insure with anyone else. They’re the best out there. Always refer them to friends and family who ride. Great job guys keep up the good work!
I have had Rider Insurance since 1997 and they understand motorcycles and what coverage is needed. They have been proactive in maintaining my account and I recommend Rider for any motorcycle rider.
There cheap and that’s what ya get. In my case I had well over a thousand dollars of stuff stolen on my bike and the wouldn’t cover anything. There excuse was the bags weren’t permainate on the bike although they did lock on the bike. I …
Never a problem with billing. Questions answered quickly and precisely. Never needed any other services. My ride is very well maintained and luckily never needed my bike picked up.
Very disappointed. When I filed a claim, I could not get answers to any of my questions. Every department did not know what the other departments jobs are. I had to fill out papers and send in pictures and wait for call backs. Finally when …
If there is 1 insurance company I trust it is Rider. The customer service and pricing is excellent. If I have an issue, customer service takes care of it. Except for 18 years in Florida, I have always Ridden with Rider!!
I live in New Jersey and have been hit twice by our wonderful drivers. One driver had sub par, dollar a day insurance and left me with minor broken bones and no ability to receive treatment let alone the means to replace a hard to find …
Had Rider for a few years… Not very helpful when you need them. Every interaction with employees they sound miserable and clearly don’t give af about earning a customer’s business. Called to remove a current bike and get a quote for what …
I purchased Full Coverage Motorcycle Insurance through Rider. Last Year they Informed me that is was going from $440 to Over $1600 Due to them Re-Classifying the 2010 Aprilia RSV4. The Bike Manufacturing Classification has and will always …
This is my fourth year with Rider Insurance, and I’ve never yet had a claim, but the people I’ve spoken with on the phone are always very helpful and friendly, and I intend to continue using Rider. I like the fact that they have been in the motorcycle insurance business over 45 years.
The worst possible insurance. Crashed over a month ago. They still have not sent the check to the dealer to repair the bike. Not only that once the dealer gets the check it’s gonna take 2 weeks to get the parts. My whole summer is wasted cause of these people. Switching to progressive.
Rider Insurance has been a great experience. I’ve been riding Harleys for 50 YRS. Rider Insurance has been in my wallet right with me. A fine company. I recommend this company to anyone…Mike Holwitz…
I like this company, good insurance, great customer service. I emailed a question and had a reply in about an hour. I called and there was no wait. Been with them for almost 2 years and have no plans on changing.
I have had this insurance for 3 years now. I pay it in full once a year. I haven’t had to use the insurance (Thank god) so I can’t comment on anything except I fly out once a year to the west coast and Rent a Harley for a week and I have …
I have been using Rider Insurance since 1974 ! Proven excellence. including a near fatal in 1990 … 17 year sabbatical… back solid for the last 13 years !
I forgot to pay my renewal, so it was cancelled, but the service rep reinstated my policy and took care the MVA request, although I still have to pay the fine, but it was painless and no hassle, I was impressed, thank you Rider insurance.
I have been using Rider Insurance for several years now and I am very pleased with their service. I like that my insurance self renews and that Rider works to keep my rates low.
I have been with Rider for over 2 decades. In all my experiences they have provided excellent service and been there when needed. The fact they are focused on motorcyclists and our needs makes it even better.
The price is awesome but the customer service and personal contact is nonexistent. Any time I’ve tried to reach a person I’ve been unsuccessful for days at a time. Recently, during this renewal through months of not needing to make a …
I brought a scooter but had some problems with it right away, they towed my bike back to the shop quickly and with a professional attitude. No problems no worries no issues. Thank you Rider!
The thing about insurance is you really don’t know how good it is until you use it. I enjoy riders news letters, customer service has always been very good, and I feel you premium is very fair. You’ve earned my loyalty.
Rider staff are very responsive to all my needs and questions about motorcycle insurance. They have very competitive rates and also accommodate alternate payment plans. Very satisfied with their service! Thx Eldon Wentz
One never truly knows how “good” their chosen insurance is until, usually for unfortunate reasons, they need to lean on it. I was in that situation a couple years ago after a perfectly timed run-in with a couple deer. In a nutshell, things happened fast and left me with only healing to focus on. Great insurance!
Have always used Rider, professional service and reasonable pricing. Have had the good fortune that for the past 30 years the only phone calls to them were to pay my premium, and I plan to keep it that way for the next 30 !!
Everytime I reach out to Rider, I get a friendly and helpful response. Thankfully I have not had to make a claim or use a tow service, but I have little doubt that I will be disappointed. I look forward to many more years of coverage from Rider Insurance.
I’ve had Rider for going on 5yrs and I have to say they’re awesome. Great customer service and very knowledgeable in my concerns. I would recommend Rider for your insurance needs 100%
Decent prices and a quick and simple transaction. I have not made a claim so i cannot comment on the service. Only complaint is if i list my wife as a secondary driver for our utv the price is outrageous because she doesnt have a motorcycle …
I’ve been insuring motorcycles with Rider Insurance since 1992, and could not be happier with their service, communication, and coverage. I wouldn’t even think about going anywhere else for Motorcycle insurance. Thank you Rider for being the best!
Had Rider insurance 18 years now Plymouth Rock is involved had my first claim accident was on the 7th of September i spent a month in the hospital, I made the claim in October around the 7th , they totaled the bike and October 30th they …
The process to get insured was extremely fast and easy. I was charged twice and called them to question the second charges and 3 days later I received my refund.
I have a love/ hate relationship with Rider.
I love them, because they are local or have a local office, they seem to deal only with motorcycles, and seem to have adapted to the modern needs of a …
The phone operators were not very helpful in my case they are unable to fully insure certain bikes and the answer to why that was and what was needed to be able to fully cover… the answer was “its against our policies” they could not …
While , thankfully, I haven’t had a claim I will say, from the experiences of 2 of my close friends, Rider’s road service is fantastic. One in a remote location in western Iowa a flat tire, called Riders within an hour bike was picked up …
I have been with Rider Insurance for 2 years now. Before renewing my policy for a third year I did some shopping around. I found out that I was already with the best company. Thanks Rider Insurance.
I have to give Rider a 10 rating for motorcycle insurance. When I had my trauma injury my wife dealt with an empathetic and proficient agent. She handled my situation above and beyond my expectations. I tell everyone I meet about Rider and how happy I am with them.
I’ve had this insurance for 3 years now and only wish I had found them years earlier. Fortunately, I’ve never had to file a claim. But talking to them on the phone to get a quote and make payments has always been quick and painless.
This the worst insurance company ever!!!! Filed a claim 2 1/2 months ago. I’ve called numerous times just to get the status on the claim, either the adjuster is not in or out on lunch. I’ve left messages with the supervisor and no one has …
Have been a reliable and relatively inexpensive choice for motorcycle insurance for many years compared to the larger insurance companies. Customer service is always polite and responsive and claim handling is exceptional.
Let’s just say you won’t be seeing RIDER making any Allstate or Liberty Mutual type commercials for TV! I’ve been with them for 16 years this month and have had a safe driving record for the last 14 and have NEVER gotten a “safe driver save 40” break! No break whatsoever! What does they say for loyalty!
I have had a motorcycle since I was 15 years old. I am now 39 years old. I have had many insurances and I must say Ryder by far is the best. You will come to find this out when you have an issue with your bike like I did. I needed a tow at 2am and they came through for me for free.
I am and have been very happy with Ryder Insurance for almost 10 years. My motorcycle was damaged from a tree falling on it and I was not able to drive it to the shop to get fixed. Ryder immediately got it picked up and took it to the …
I’ve been with this company for many years, I’ve never had any claims, but I know a few people that have and rider claims department took care of them very quickly. Friendly staff and extremely helpful people. Rates are very cheap compaired to what I’ve seen from many other quotes. I appreciate the staff and the company.
Great people to work with!
I have been with Rider since 2012. While I have not needed to file a claim I have have always found them to be be friendly and responsive whenever I have contacted them. I always recommend them when the subject of motorcycle insurance comes up.
I’ve been dealing with rider insurance since 2008. They have always given me complete satisfaction. Never had any issue with customer support. Will continue to do business with them from now on as as in the past.
I have used Rider on all my bikes for years . I’ve shopped frequently and they have never been beaten, not to mention the ease of signing up. Everytime I’ve called the customer service is top-notch. Highly recommended!!
I’ve had a mishap and Rider took care of the Bike and the repairs as well as my personal equipment in a timely manner. I am a older person who has rode since age of 12 and a inexperienced driver caused the mishap but all in all I’m here to tell my story!! Wish that I didn’t get a increase but it’s a good Motorcycle Insurance Company
It’s difficult to give a 5 star rating when I haven’t experienced the need to file a claim. (Although people I know who have had to file a claim all have indicated satisfaction with the process.)Having said that , I have been a customer …
Call me a stickler, but I can only give 3 stars because of the horrible website experience. I rate the product as 5 stars, the website as 1 star, the overall average 3. If this were 1997 the website would be awesome, but it is 2018. …
We have been with Rider for many years. I cant say how they handle claims as we are fortunate and have not had any. I am recently disappointed though because we renewed and had a increase in premium based on our area? I think insurance …
I cannot comment on pricing since I have not shop around but seemed to be fairly lower than my car’s insurance company offers (this included multi cars bundle). I have not use it to file a claim, and Im crossing my fingers that I never …
I really like that Rider Insurance specializes in just motorcycle insurance. Signing up was easy. I am planning a long ride this summer and the road side assistance that comes with the policy is a a great extra. After shoppimg all the …
I have been a customer with this company for two years without a claim and never missed payment. They did not mail the bill for my last payment nor did they call. When I actually called in to make the payment the agent gave me an attitude …
They are very personal, I have always been able to call or get answers on line when needed. They are always in your corner. I have 4 Motorcycles Insured with RIDER, they give you the most bang for your buck. No other Insurance can even compete with their pricing. Thank you RIDER!
If I could give half star I would. I’ve had Rider for 10 years, I always pay the entire year in full never late. This year I never received my bill & it slipped my mind. It was due on 28th on 29th I realized it called to pay over the phone …
Overall – customer service rep was very helpful in all aspects of the call and to renew a policy that expired the day before.
Note: The policy had expired because I never received the renewal in the mail – USPS issue ? In any case, an email the day or week before policy expired would have been helpful.
My bike was in a flood last year. It was imperative that I get it to a dealer ASAP to flush the motor. Rider sent a tow truck (flatbed) the next day, when the water receded. and my bike was saved. They acted quickly. I recently got a quote …
Rider has always provided very reasonable rates for my needs. I’ve been a customer for nearly 22 years and have never had a problem. Fortunately for me, I have never had to make a claim and hope to keep it that way!
Rider is by far the worst insurance company I have ever had . I had an auto accident in 08/2019 . It Did not involve no other vehicle nor did it involve property damage just my motorcycle . Till this day I have yet to hear from my …
I’ve had Rider Insurance covering all my motorcycles ever since 1971 when I was discharged from the Army where I purchased my first motorcycle.
Fortunately for me, I’ve never had to file a claim and all I’ve done for the …
Rider not only provided coverage of my motorcycle at an excellent price, when I unfortunately needed to file a claim they were wonderful to deal with and made the ordeal easy to handle. Extremely quick and fair handling of all of the issues of an accident. Thank you Rider Insurance.
Renewing my policy was very easy, I have two vehicles covered by rider and the prices are
Exceptional. Customer service is outstanding. I once had a claim with my atv a …
I never write reviews however I feel this company deserves it.
I have been with Rider for over 13 years. They have always had the best price and provide timely customer service. …
Best Motorcycle Insurance for a Pennsylvania resident… Hands Down! I have been with them for over 5 years. Low rates, AMAZING coverage! Staff have always been very helpful!
I went to Rider Insurance because I got a better rate than Allstate. My first year my rate was $89 a year, my second year was $100 a year, now my third year is now $148 a year. I guess I’ll wait for next year to see if it goes any higher, …
Rider has always provided great rates on my bikes. My wife had an unfortunate accident where she was run off the road by a car. Rider was there to handle the claim quickly and efficiently. Last year I was rear ended by a car who’s driver …
Honestly, I didn’t know insurance companies did as much as Rider Insurance does. You get the sense that they truly care and the fact that they’re cheaper than ALL of the big names out there helps. My only gripe is that they only offer motorcycle insurance. Keep up the great work!
Rider has been insuring me and my motorcycles for several years. the website is easy to navigate, and the staff has been helpful each time i’ve added a new bike. they also have the best price around for us riders. thanks again
I have had Rider Insurance for going on 5 years. I had a claim last year where someone hit my bike on a parking lot. Claims adjuster was fast and explained the whole process. I took my bike to the shop of my choice and had the bike fixed as good as new! Nothing but praise for this company!
I have been with Rider since the early 1980s using the insurance to cover three bikes during that time. Although I have never made a claim, had an accident or even gotten a ticket in all that time, my rate increased when I moved from NJ to …
Got my insurance, reasonable cost. I can only comment on the front end purchase, the real test would be making a claim and seeing customer service and claims payment results.
I started my first policy with Rider Insurance back in 1978! It’s a great company and a pleasure to deal with. I unfortunately had a total loss in the early 80’s and the claim was handled quickly and professionally. Thank God I haven’t had …
Claim processing is a pain, but otherwise their insurance policies are reasonably priced and easy to manage. I got my first claim ever resolved, but not without talking to a manager after getting denied. Would be 5 stars if that was …
Rider has been very helpful and continued to keep me up to date when I had a claim. It is really nice to have an insurance company that understands and specializes in motorcycle coverage. …
Rider used to be the best, great value and perfect customer service. After I lost my bike in Sandy they were amazing cutting me a check in days and I swore I would never leave them. That was before they informed me my K1300s had been …
I originally went with Progressive for my motorcycle insurance until I found out it cost me half as much for better premium at Ryder. The customer service is excellent. The website portal is very easy to use. Great company thank you
I would not go with any other insurance company for my motorcycle. Rider Insurance has made it very easy for me not only to renew my policy every year but to also make my payments. Thank you and keep up the good work!!
When had an accident with my bike the adjuster was there in a few days. He put in his request to replace all damaged parts and I must say I was quit satisfied with the results. if I had one minor complaint it would be that they did not …
Rider motorcycle Insurance has been my choice since the early 1970’s.
Their rates are very competitive and they apply a good driver price discount. Thank God I’ve never had to make an accident claim, I ride as safely as I can and …
Rider Insurance has always provided protection for my motorcycles at low cost. Having Rider Insurance makes you feel like your part of a club, it just seems like having Rider Insurance and owning a motorcycle goes together. I was proud …
Rider Insurance has been great! Their prices are unmatched from the research I’ve done (in NJ) and their service is on par. I’ve been fortunate to only have one accident requiring their services and it was handled quickly and satisfactorily. Been a customer for 3+ years now.
currently I am giving them a 2 Star review, this is not because they provide poor service. The two star review is because when renewing my service, I missed my renewal date by one day, called them the very next day to correct the issues. I …
Have had no issues with this company at all. I also never had the need to place a claim. Representatives always seem polite and definitely competitive in rates. Rider was highly recommended to me by a friend when purchasing my Harley and …
I have used Rider for the last 8 years. I get great service, but also a great value for my money. Every year when my insurance is up for renewal I shop around. No one comes close to the price I pay for the coverage I receive.
I have been insured with Rider’s for the past 15 years, but during my last renewal the representative was very polite but more helpful. She found a discount that I was entitled to which resulted with saving me approximately $200.00 which …
The staff are very friendly and helpful. I usually call to insure my bike right from the DMV and the call is always under 10 minutes so that’s important when on line or waiting. The service is faster when you have your old policy # and …
Great Company!! I have had Rider insurance for more than 15 years. I find them to be very professional and courteous. Years ago I had an accident claim which they handled quickly and without a problem. Now I am pleased that I can speak …
Most of the staff that I’ve encountered were/are extremely professional, knowledgeable and friendly. Premiums have been better than most reputable insurance companies. I’ve not filed any claims as of yet (Thank God)! But on one occasion, …
Cancelled my custom trike insurance because they could not find a value? But it’s registered in my state. I have clear title. Not happy. Trike has been insured with a different insurer since 2008. I will go back to them.
I’ve had Rider Insurance since I was 15 with a moped, and have never used another insurance company with any motorcycle and I’m now 40. Rider is very easy to deal with and have some of the best rates around. I had a small accident and they …
Rider Insurance made it possible for me to own a motorcycle. Other insurance companies made it pretty much impossible to insure a motorcycle because of their high prices. When I called them and they told me their quote, I knew that these …
Rider Insurance is extremely easy to do business with. More than once I’ve used their insurance to have by bike towed and never had a problem with being covered, or having to pay for the tow. Their web site is very user friendly as are …
No complaints…I have been using Rider insurance ever since I started riding on my bikes along the way. So about 37 years, I don’t know anything else. No regrets and they seem to have great rates. They must, I have never checked anywhere else in all these years. So thank you Rider!
Not bad but I paid my payment through my bank app. The payment was late by 4 days due to the bank app and power outage. They sent me a letter saying my insurance was canceled null and void. I’ve had rider for several years and was never …
When I first applied for insurance I looked around and found the best service and responsiveness was with Rider. ANY TIME I called with a question or issue it was resolved quickly, like by the time I got of the phone, and effectively without further incident or concern. Thanking the entire staff for your outstanding service.
I’ve been with Rider Insurance company for 8 years. The rates are reasonable and when calling to file a claim the process was easy. The customer service representatives are courtesy and very knowledgeable. I would recommend Rider for your motorcycle needs.
Great rates and quick response. I’m from NJ and I had a flat in the state of Montana and when I called them they had no problem finding me a tow to take my bike for repair. I will highly recommend them to anyone. I tried other companies and …
What can I say bout riders except that I love them.. when I bought my brand new 2016 r1 every insurance company I called gave me some outrageous quote.. finally I settled with another company who’s name I wont say (progressive) for a …
Got coverage at a good price through my agent. Have not had to use or contact for anything Rider Insurance for anything but receive emails everyday to give a review for the company on google.
I have been using Rider Motorcycle Insurance since my first moped in the 80’s.
Their prices have always been reasonable and their service is excellent.
My current Rider Insurance policy is at least $150/yr less than the next lowest …
Not the place to get bike insurance for a can am. The agent was very nice. But for the price they want to charge for a 2021 can am RT base was more then my car insurance on my new car. Progressive insurance is a better deal for motorcycle insurance It was better when it was Rider insurance.
Overall the process of getting insurance was a breeze. After having some issues with the website, Natalie reached out to me quickly and helped in getting me a quote fast! …
Terrible for motorcycles now that Plymouth took it over. Each time I have needed a tow, the phone call to just arrange the tow takes an hour or longer.
The most recent time that I needed my bike towed (today), they explained that …
Dedicated insurance for riders, just what is needed and far superior to any other insurance I researched.
They are much cheaper then anyone else and when I had an accident last year they were very friendly and handled it quickly
They processed my payment the day before it was due and sent me out a policy cancellation for non-payment the next day. Idiots.
Been using Rider Insurance since 1979, then again there wasn’t many options back then…
I can only rate at 5 stars because there has never been a problem with this company!
Amazing customer service, so happy with the rates for my Harley!
Great service for many years only wish they sold antique and classic coverage.
Rider’s roadside assistance saved my butt when my shovelhead decided to break down on me on the highway. Thanks for not leaving me stranded!
Roger is by Far the best motorcycle Insurance I’ve had the pleasure of having
Excellent service. Great coverage i’ve been with them since the 70’s
Best Motor cycle insurance provider. Good rates with good coverage.
Hey Stacy from Indiana rider Ins is the best by far ( better than Flo ) lol keep up the good work and thanks 👍 …
Great insurance. Had it over 5 years. Never an issue
Great inexpensive coverage. Great customer service. Easy bill pay options. A+++++.
The customer service person was pleasant, professional, and proficient. I couldn’t ask for a better experience. Thanks!
I’ve used riders for all my motorcycles love it
Great service and a very professional agent. Also the best price for the coverage
I’ve been using Ryder insurance for over 25 years I highly recommend them
Very well priced and affordable. Reaaly is a true bikers insurance company
Great coverage at a great price doing renewals online as a breeze compared to how it used to be
Rider has great customer service and agents that get you all the information fast! They’re prices are great!
I have been a member of Rider for many years and I have not one bad thing to say about them. Thank you Rider.
I’ve had rider for fourteen years now and have been very satisfied with there service and price.
Completely simple coverage at a great rate. Options to pay in installments or a lump sum annually
Their customer service is horrible! And its obvious they dont care because this seems to be the general issue. I switched to geico, it really cant be worse
Best rates and services. If Rider is available to you and you don’t have them, you’re just insuring with the wrong company.
Very professional..I always get a great deal. The wait is never long, but if anything u can call or do everything online.
I have used Rider for awhile and have felt you are very fair in pricing coverage for my motorcycle.
The phone conversation I had was pleasant and the person on the other end was very knowledgeable and provided me with all the answers to all of the question in which I asked. Which really made my day.
I’ve been with Rider for several years. A good rate on my bike.
I have had nothing but great service and experiences with Rider, hope with the merger the quality of service does not change
I had to change the policy. The agent was professional and very helpful. It is a nice company to deal with.
Good fair price
Website easy to use to review, renew and pay the insurance premium for your vehicle polcies.
Horrible customer service for roadside assistance
Over $600 for 2 bikes. I missed a payment and was raised $100. I will be shopping for new policy
This business has been purchased by Plymouth Rock Insurance. This site is closed permanently and the building has been sold. Plymouth Rock Insurance rocks for insurance!
I like a lot this motorcycle insurance , quick response and great service.
I would strongly recommend it.
The company is fine, I never had to use the insurance yet. I wish they included an envelope in the bill.
Hayabusa owner. Rider insurance is extremely affordable for my busa without Rider I would not be able to own a Hayabusa.
Been using riders for years now, haven found anyone that gives better rates in my area
Terrible!!!! Get another company or beware!!! Im still waiting on my check after 3.5 months. They never return emails, phone calls, or send correct documents…Rude, nasty staff who are never in the office. I wish my job gave me that much vacation time
I was able to make an installment payment on my policy without any difficulty.
Remarkable insurance company with extremely competitive rates my entire family uses rider always has always will….
Great company. Super affordable compared to everyone else out there paying 10% of what the next cheapest insurance was charging.
Reasonable priced insurance for my atv. Great customer service. Covers everything needed for
My machine.
Do not like dealing with them on the phone. I have yet to have a satisfying phone call, none have been successful in completing the task I was attempting. Also, not the friendliest staff.
Is a good motorcycle insurance take care the customer and look forward for the best convenience thanks to rider insurance for the good service
It was very easy to get signed up I checked with other insurance companies they said they could not give me the coverage for that price
This insurance company,like many of them, wants all of your money but when it’s their time to pay out on a claim they give you a hard way to go.
Top notch service and great rates. They know motorcycle coverage better than anyone else out there.
Been with Rider for a few years, enjoy the chance on the give away. I like now I can pay my bill on line.
I’ve been with Rider Insurance for over 20 years. I have no complaints.
I never had a claim nor a accident with rider ins yet my bike keeps getting older and less in value but my insurance keep increasing and my coverage keeps decreasing
Always a easy experience with Rider Insurance been using them for years I highly recommend them‼️
Didn’t visit there.Great insurance company. They cover your bike and accessories ( Leathers etc ) plus bike addons A +++ would recommend
Very professional very friendly did my renewal within 5 minutes been with rider insurance for a long long time I wouldn’t go with anyone else and I would recommend them to everyone
They are the best motorcycle insurance company you can have.The customer service is great and there rates
Rider Insurance offers me the best Insurance Coverage and the most valuable price year after year.
Very professional and answers any questions or concerns , I highly recommend Rider insurance to anyone looking for a reliable and cost efficient company.
ZERO customer service / support. Good luck trying to get through on the phone # they provide you. Will go with auto insurance provider next season.
Rider has been easy to work with the entire time I’ve had my motorcycle. I’d highly recommended them.
I’ve been a Rider customer for years and have never had any problems with them. Their prices are very reasonable.
Great rates, easy to work with. Luckily never had to use my insurance but I’m sure I wouldn’t have a problem if I did.
Very easy to get insured. The easiest transition I’ve ever went thru for any insurance company I’ve ever had.
Rider Insurance is elite in coverage on motorcycles in NJ. Ride with them when you want the best coverage in you motorcycle.
I’ve had Ryder for over 40 years it’s been a great company never go to anywhere else they’re very pleasant to deal with extremely helpful
communication with Rider is poor to non-existent. My insurance expired on 3/23/19 but I did not know it. Calling Rider is another matter. Very hard to get to talk to anyone.
I have never had anything but good dealings with Rider. I have never had a claim but I will say their prices are great and I have referred many friends to rider too.
If you live in PA and ride and can find a cheaper more reliable insurance provider please let me know. Go Rider!
I HAVE HAD RIDER INSURANCE AS MY INSURER FROM DAY ONE OF MY MOTORCYCLE PURCHASE, THEY HAVE BEEN SUPER HELPFUL AND HAVE GREAT COMPETITIVE COVERAGE ,, THEY ARE THE BEST ,,. THEY HELP EVERY TIME I HAVE QUESTION OR PROBLEM
I’ve been using Rider Insurance since I was 16 years old. Thirty years later they still provide the same great service.
More than half the cost of progressive for the same coverage should have changed years ago
Rider Insurance… never a problem . competitive rates.. been with them for years.. no claims… no problems I’m always shopping for better rates.
Rider has been wonderful for me and my sportbikes great rates and amazing customer service. Been with rider 4 years now.
I like your insurance company I have been with your company for years.
I just wish that your insurance will cover medical insurance with my coverage even if I had to pay a little more.
Specially with the motorcycle I have.
I’ve had rider insurance for a lot of years always good prices never had a problem I recommend them
I’ve been a Rider customer since 1982 and I’ve always been well-served by the company. Fortunately, I’ve never had an accident,!
I have been with Rider Insurance for many years, and it’s a pleasure to deal with this company. Great people with excellent service.
Best pricing in the business. Great service, one story i have my brother was riding with someone that broke down the tow truck ran over my brothers bike rider took care of everything.
Excellent rates for the coverage..easy access,if you would want some changes on your policy..live person is a phone call away..no problems so far…all good.
Great rate and good online services for starting motorcycle coverage & renewal. I did not have any claims with them so I cannot rate that aspect.
1.) I really like the company
2.) The customer service people are always absolutely great to interact with.
3.) Making a payment on the website is miserably bad, which is why I have interacted with the customer service people.
I have hade Rider insurance since 1995 when i had my Honda Goldwing and it has always been a great company then i got my new 2006 new Harley RoadGlide and it has been a great pleasure using Rider cause when hurricane sandy hit i lost my …
This establishment has taken very good care of me and my property, I consider the folks at Rider my family and would, as I always do, Highly Recommend to anyone seeking Motorcycle Ins., Thanks so much for your support 🙏. …
rates are good have been long time customer, when you put a claim in then you have problems, bonnie comes out takes 2 photos, you wait 4 days for an estimate then dispute and they send her husband out to cover for her
I have had rider for years, no accidents or tickets and rates keep going up every year. guess they don’t appreciate good riders.
They answer the phone immediately when selling the policy but to call and get them to email you proof of insurance , I have been on the phone for over 45 minutes. This is rediculous.
I really.like rider, the only problem i have is your web site. I tried to renew and i had to call to make renewal as i had tried to sign on a number of times and it would not take my user id or password. I havent changed the words but it kept saying they were invalid.
Outstanding Company, Prices are fair haven’t had to file a claim yet this is the reason for the 4 stars. The few times I spoke with customer service they were very pleasant
I have been using Riders Insurance for years. Luckily I haven’t had to use there coverage, but I know I’m covered if I do
Where else can I have the flexibility needed for motorcycle seasonal insurance coupled with the best rates in the Biz. Rider’s not just good, its great
My record with Rider Insurance go back to 2007, never had a problem. I will stay with them until I stop rider.
Ive had them for 3 years so far no issues getting the insurance was fast hopefully i will never have make a claim.
Easy company to deal with. Reasonable rates. Interesting offers sent to policy holders during the year for various items that could be useful to the individual.
Customer for the past 18 years. Never disappointed. Good info also distributed on their customer emails. Customer service via phone is excellent and on line account access info very convenient.
We love rider insuance. Have broke down out of state on vacation and rider was there for us! They have never left us stranded and we feel secure knowing we have rider on our side.
Got my first policy with Rider 1978 and 41 years later I still have them covering 2 motorcycles and in the last couple of years they added roadside assistance in their policy and needed to use it 3 years ago and continue to carry their insurance.I have been lucky not to have a claim in all these years.I recommend Rider Insurance.
Best motorcycle 🏍 insurance compared to any other, from prices to services. I always recommend them to all other riders I know & wouldn’t have anything else. …
Back in 2001 i had a mc accident and was out of state,coming back from Connecticut.i was at Westchester medical center Valhalla, rider insurance took care of everything,bike and everything was paid for,all I had to do was get better and get out of the hospital to be with my family and friends. Thanks rider. Ewart McCurdy. Rider for life.
Best coverage we have had on motorcycle. Great rates and alot of coverage on like our helmets and leathers. Never had that from anyone else. Thanks.
Have Rider x7years, had one claim(T-boned by a car, bike totaled). Rider was fast to respond and pay on my claim.
Only company I have used to insure my motorcycles. Great rates and service. look forward to doing plenty of future business
Rider Insurance has been there several times when I’m needed roadside assistance they were very prompt and courteous the price has gone up though since I originally purchased Rider of course then I got a new motorcycle too
I fortunately have never had to use the insurance but their rates are the best that I’ve found anywhere and they discount your annual premium if you stay with them each year. The only complaint I would have is that it is very difficult to pay your premium online. I usually wind up calling on the phone to pay it.
I was not happy after missing my renual by two days and was required to start a new policy. This was double my renual price. Ther is no grace period. I have ins. This year but will be looking to change next year
Rider Insurance company has been standing by my ride for 27 yrs now. Reasonable rates and good customer service.
I have been with Rider Insurance for over 15 years with no issues at all. Excellent customer service which is always appreciated.
I would like to pay my bill online but your system is very difficult to use. Your log in system is mare difficult than it needs to be. I enter the information and it acts like I don’t have an account. I generally have very little difficulty using on line systems.
I am only giving one star because apparently you cannot give zero stars. WORST customer service have EVER seen was hung up on by the manager at the NJ branch for giving me false information and withholding my money. Speechless as to how …
I haven’t had to use the insurance (Thank Goodness) as of today. It’s a straight forward kind of conpany. Everything is spelled out on the website and easy to understand. …
Great company right up until they were bought out and will no longer be covering my state after the acquisition… I loved the coverage and the ease to work with just disappointed I will need to shop for another provider now….
I’ve had rider insurance for almost 17 years I’ve had no problems with them whatever My need to wash they answeredRight away.They’ve always had the best price for the coverage.
The rep was respectful, helpful, expressed concern, and was knowledgeable able different rates of Insurance and gave several options.She was very fast in insisting me with my policy.Amazing Job overall!
Renewed policy online. Extremely easy navigate the screens. Very fast. I believe I was done in 10 minutes. Very straight forward and to the point site.
I have this company for over five years and all ways give me the best treatment. They work hard for the customer to solve any situation. Is hard to believe but I paid less Thant all the service and beneficies I get. …
I was run off the road by a car doing a panic lane change in Philly.
Despite doing a taped interview and filling out a packet that had me drawing pictures, they decided I was at fault . …
I had a Husqvarna stolen and got payout very fast … and it was very fair.
I wouldn’t even think of insurance for my Harley from anywhere else.
Been with rider for 11 years. Best motorcycle insurance around. Great price, great service. Great people.
Rider insurance gives you more bang for your bucks. No other company could match the coverage they gave me for the premium paid. Still I wish it was cheaper than what I am paying since most of the year the bike is idle.
When I started using Rider they were the only company that wrote motorcycle insurance in NJ, now I use them because they are loyal to their customers and the BEST company writing motorcycle insurance in NJ.
Rider offers insurance products that have the needs of motorcycle riders as their number one concern. I reccomend them to anyone seeking an insurance company that wants that level of service.
I’ve been using Rider sense late 70s early 80s 30 only a bike insurance, they have ever used and I got for the day they take me off my bike and put me in a can that’ll be the day I don’t use them anymore there a fantastic insurance company …
Relatively inexpensive, I have gotten good customer service, and have had to file 2 claims 1 due to vandalism, the other a windstorm and they took care of me without raising my premium and good customer service. I do recommend!
Riders Insurance is the best, they have low rates and some of the best customer services ever , unlike other insurance agencies. I’ve been with them for a while and has no plans on switching.
Hello, your online payment needs to be more customer friendly. They way is designed takes too many steps to log in in order to make a payment. Had to call customer services in order to get help how to log in. Customer service was wonderful. …
I’ve had Rider Insurance on my motorcycle the past 5 years and it has been a great company to deal with. I will continue using this company as my motorcycle insurer.
I’ve been dealing with Rider since 1985 .. no one can compare to their rates .. things just keep getting easier also !!
I don’t think that we should have to pay OUT OF POCKETS for the first 30 miles. Then you reimburse us. This should be handled the way AAA does it with cars, they …the haulers take your AAA card and charge them for X amount of miles. Not …
Rider insurance is so easy to deal with. I’ve never needed to use the coverage, but based upon all of my interactions with them, I would only expect the best service.
Easy renewal process after spending a year away .had to let policy lapse .but company made it a very easy process to rejoin the riding ranks.
Thanks again rider for the ease of service.
Ernie clark
Spoke to a CSR for 55mins attempting to remove on motorcycle and renew the plan. As simple as that is, the CSR did not understand what needed to be done making my plan double the amount of last years plan with one less motorcycle on it. …
I happy to have my motorcycle insurance with Rider Insurance. They are good in communication and making claim process easy and getting my motorcycle ready.
Rider has been very easy to take and pay online and my phone. The people that you speak to on the phone or very courteous and I’ve been very knowledgeable and any of the questions I’ve had about my insurance.
They have rates that I can live with, and are courteous regarding sending out reminders so the coverage doesn’t lapse. Haven’t had much dealings with them, which I see as a plus. I know they’re there if I need them, and that’s what counts.
Cheap rates. Insured for over 40 years. Saved a bundle. Never made a claim so cannot rate them on that. Recommend for riders that just need liability.
I’ve been insured with them for almost 10 years. Won’t insure with anyone else. They’re the best out there. Always refer them to friends and family who ride. Great job guys keep up the good work!
I have had Rider Insurance since 1997 and they understand motorcycles and what coverage is needed. They have been proactive in maintaining my account and I recommend Rider for any motorcycle rider.
There cheap and that’s what ya get. In my case I had well over a thousand dollars of stuff stolen on my bike and the wouldn’t cover anything. There excuse was the bags weren’t permainate on the bike although they did lock on the bike. I …
Never a problem with billing. Questions answered quickly and precisely. Never needed any other services. My ride is very well maintained and luckily never needed my bike picked up.
Very disappointed. When I filed a claim, I could not get answers to any of my questions. Every department did not know what the other departments jobs are. I had to fill out papers and send in pictures and wait for call backs. Finally when …
If there is 1 insurance company I trust it is Rider. The customer service and pricing is excellent. If I have an issue, customer service takes care of it. Except for 18 years in Florida, I have always Ridden with Rider!!
I live in New Jersey and have been hit twice by our wonderful drivers. One driver had sub par, dollar a day insurance and left me with minor broken bones and no ability to receive treatment let alone the means to replace a hard to find …
Had Rider for a few years… Not very helpful when you need them. Every interaction with employees they sound miserable and clearly don’t give af about earning a customer’s business. Called to remove a current bike and get a quote for what …
I purchased Full Coverage Motorcycle Insurance through Rider. Last Year they Informed me that is was going from $440 to Over $1600 Due to them Re-Classifying the 2010 Aprilia RSV4. The Bike Manufacturing Classification has and will always …
This is my fourth year with Rider Insurance, and I’ve never yet had a claim, but the people I’ve spoken with on the phone are always very helpful and friendly, and I intend to continue using Rider. I like the fact that they have been in the motorcycle insurance business over 45 years.
The worst possible insurance. Crashed over a month ago. They still have not sent the check to the dealer to repair the bike. Not only that once the dealer gets the check it’s gonna take 2 weeks to get the parts. My whole summer is wasted cause of these people. Switching to progressive.
I have never had to use my policy for any of my bikes.
but I am pretty confidant if I ever do they would have my back.
Love the way they do business.
Rider Insurance has been a great experience. I’ve been riding Harleys for 50 YRS. Rider Insurance has been in my wallet right with me. A fine company. I recommend this company to anyone…Mike Holwitz…
I like this company, good insurance, great customer service. I emailed a question and had a reply in about an hour. I called and there was no wait. Been with them for almost 2 years and have no plans on changing.
I just got this insurance so I don’t have much to say except that I love the price!
I have had this insurance for 3 years now. I pay it in full once a year. I haven’t had to use the insurance (Thank god) so I can’t comment on anything except I fly out once a year to the west coast and Rent a Harley for a week and I have …
I have been using Rider Insurance since 1974 ! Proven excellence. including a near fatal in 1990 … 17 year sabbatical… back solid for the last 13 years !
I forgot to pay my renewal, so it was cancelled, but the service rep reinstated my policy and took care the MVA request, although I still have to pay the fine, but it was painless and no hassle, I was impressed, thank you Rider insurance.
I have been using Rider Insurance for several years now and I am very pleased with their service. I like that my insurance self renews and that Rider works to keep my rates low.
I have been with Rider for over 2 decades. In all my experiences they have provided excellent service and been there when needed. The fact they are focused on motorcyclists and our needs makes it even better.
The price is awesome but the customer service and personal contact is nonexistent. Any time I’ve tried to reach a person I’ve been unsuccessful for days at a time. Recently, during this renewal through months of not needing to make a …
I brought a scooter but had some problems with it right away, they towed my bike back to the shop quickly and with a professional attitude. No problems no worries no issues. Thank you Rider!
The thing about insurance is you really don’t know how good it is until you use it. I enjoy riders news letters, customer service has always been very good, and I feel you premium is very fair. You’ve earned my loyalty.
Rider staff are very responsive to all my needs and questions about motorcycle insurance. They have very competitive rates and also accommodate alternate payment plans. Very satisfied with their service! Thx Eldon Wentz
One never truly knows how “good” their chosen insurance is until, usually for unfortunate reasons, they need to lean on it. I was in that situation a couple years ago after a perfectly timed run-in with a couple deer. In a nutshell, things happened fast and left me with only healing to focus on. Great insurance!
Have always used Rider, professional service and reasonable pricing. Have had the good fortune that for the past 30 years the only phone calls to them were to pay my premium, and I plan to keep it that way for the next 30 !!
Everytime I reach out to Rider, I get a friendly and helpful response. Thankfully I have not had to make a claim or use a tow service, but I have little doubt that I will be disappointed. I look forward to many more years of coverage from Rider Insurance.
I’ve had Rider for going on 5yrs and I have to say they’re awesome. Great customer service and very knowledgeable in my concerns. I would recommend Rider for your insurance needs 100%
If you ride in NJ and you haven’t checked Rider, you’re making a mistake.
Decent prices and a quick and simple transaction. I have not made a claim so i cannot comment on the service. Only complaint is if i list my wife as a secondary driver for our utv the price is outrageous because she doesnt have a motorcycle …
I’ve been insuring motorcycles with Rider Insurance since 1992, and could not be happier with their service, communication, and coverage. I wouldn’t even think about going anywhere else for Motorcycle insurance. Thank you Rider for being the best!
Had Rider insurance 18 years now Plymouth Rock is involved had my first claim accident was on the 7th of September i spent a month in the hospital, I made the claim in October around the 7th , they totaled the bike and October 30th they …
The process to get insured was extremely fast and easy. I was charged twice and called them to question the second charges and 3 days later I received my refund.
I have a love/ hate relationship with Rider.
I love them, because they are local or have a local office, they seem to deal only with motorcycles, and seem to have adapted to the modern needs of a …
The phone operators were not very helpful in my case they are unable to fully insure certain bikes and the answer to why that was and what was needed to be able to fully cover… the answer was “its against our policies” they could not …
While , thankfully, I haven’t had a claim I will say, from the experiences of 2 of my close friends, Rider’s road service is fantastic. One in a remote location in western Iowa a flat tire, called Riders within an hour bike was picked up …
I have been with Rider Insurance for 2 years now. Before renewing my policy for a third year I did some shopping around. I found out that I was already with the best company. Thanks Rider Insurance.
I have to give Rider a 10 rating for motorcycle insurance. When I had my trauma injury my wife dealt with an empathetic and proficient agent. She handled my situation above and beyond my expectations. I tell everyone I meet about Rider and how happy I am with them.
I’ve had this insurance for 3 years now and only wish I had found them years earlier. Fortunately, I’ve never had to file a claim. But talking to them on the phone to get a quote and make payments has always been quick and painless.
This the worst insurance company ever!!!! Filed a claim 2 1/2 months ago. I’ve called numerous times just to get the status on the claim, either the adjuster is not in or out on lunch. I’ve left messages with the supervisor and no one has …
I had my first motorcycle claim ever in 2019. It was handled quickly and efficiently by Rider Insurance. Very pleased with their service.
Have been a reliable and relatively inexpensive choice for motorcycle insurance for many years compared to the larger insurance companies. Customer service is always polite and responsive and claim handling is exceptional.
Let’s just say you won’t be seeing RIDER making any Allstate or Liberty Mutual type commercials for TV! I’ve been with them for 16 years this month and have had a safe driving record for the last 14 and have NEVER gotten a “safe driver save 40” break! No break whatsoever! What does they say for loyalty!
I have had a motorcycle since I was 15 years old. I am now 39 years old. I have had many insurances and I must say Ryder by far is the best. You will come to find this out when you have an issue with your bike like I did. I needed a tow at 2am and they came through for me for free.
I am and have been very happy with Ryder Insurance for almost 10 years. My motorcycle was damaged from a tree falling on it and I was not able to drive it to the shop to get fixed. Ryder immediately got it picked up and took it to the …
I’ve been with this company for many years, I’ve never had any claims, but I know a few people that have and rider claims department took care of them very quickly. Friendly staff and extremely helpful people. Rates are very cheap compaired to what I’ve seen from many other quotes. I appreciate the staff and the company.
Website was easy to use. Rider is a dependable and trustworthy company.
Great people to work with!
I have been with Rider since 2012. While I have not needed to file a claim I have have always found them to be be friendly and responsive whenever I have contacted them. I always recommend them when the subject of motorcycle insurance comes up.
I’ve been dealing with rider insurance since 2008. They have always given me complete satisfaction. Never had any issue with customer support. Will continue to do business with them from now on as as in the past.
I have used Rider on all my bikes for years . I’ve shopped frequently and they have never been beaten, not to mention the ease of signing up. Everytime I’ve called the customer service is top-notch. Highly recommended!!
I’ve had a mishap and Rider took care of the Bike and the repairs as well as my personal equipment in a timely manner. I am a older person who has rode since age of 12 and a inexperienced driver caused the mishap but all in all I’m here to tell my story!! Wish that I didn’t get a increase but it’s a good Motorcycle Insurance Company
It’s difficult to give a 5 star rating when I haven’t experienced the need to file a claim. (Although people I know who have had to file a claim all have indicated satisfaction with the process.)Having said that , I have been a customer …
Call me a stickler, but I can only give 3 stars because of the horrible website experience. I rate the product as 5 stars, the website as 1 star, the overall average 3. If this were 1997 the website would be awesome, but it is 2018. …
We have been with Rider for many years. I cant say how they handle claims as we are fortunate and have not had any. I am recently disappointed though because we renewed and had a increase in premium based on our area? I think insurance …
I cannot comment on pricing since I have not shop around but seemed to be fairly lower than my car’s insurance company offers (this included multi cars bundle). I have not use it to file a claim, and Im crossing my fingers that I never …
I really like that Rider Insurance specializes in just motorcycle insurance. Signing up was easy. I am planning a long ride this summer and the road side assistance that comes with the policy is a a great extra. After shoppimg all the …
Rider’s service is amazing. They 100% go above and beyond to make sure their customers are completely taken care of, every time. …
I have been a customer with this company for two years without a claim and never missed payment. They did not mail the bill for my last payment nor did they call. When I actually called in to make the payment the agent gave me an attitude …
They are very personal, I have always been able to call or get answers on line when needed. They are always in your corner. I have 4 Motorcycles Insured with RIDER, they give you the most bang for your buck. No other Insurance can even compete with their pricing. Thank you RIDER!
If I could give half star I would. I’ve had Rider for 10 years, I always pay the entire year in full never late. This year I never received my bill & it slipped my mind. It was due on 28th on 29th I realized it called to pay over the phone …
Overall – customer service rep was very helpful in all aspects of the call and to renew a policy that expired the day before.
Note: The policy had expired because I never received the renewal in the mail – USPS issue ? In any case, an email the day or week before policy expired would have been helpful.
My bike was in a flood last year. It was imperative that I get it to a dealer ASAP to flush the motor. Rider sent a tow truck (flatbed) the next day, when the water receded. and my bike was saved. They acted quickly. I recently got a quote …
Rider has always provided very reasonable rates for my needs. I’ve been a customer for nearly 22 years and have never had a problem. Fortunately for me, I have never had to make a claim and hope to keep it that way!
Rider is by far the worst insurance company I have ever had . I had an auto accident in 08/2019 . It Did not involve no other vehicle nor did it involve property damage just my motorcycle . Till this day I have yet to hear from my …
I’ve had Rider Insurance covering all my motorcycles ever since 1971 when I was discharged from the Army where I purchased my first motorcycle.
Fortunately for me, I’ve never had to file a claim and all I’ve done for the …
Rider not only provided coverage of my motorcycle at an excellent price, when I unfortunately needed to file a claim they were wonderful to deal with and made the ordeal easy to handle. Extremely quick and fair handling of all of the issues of an accident. Thank you Rider Insurance.
Renewing my policy was very easy, I have two vehicles covered by rider and the prices are
Exceptional. Customer service is outstanding. I once had a claim with my atv a …
I never write reviews however I feel this company deserves it.
I have been with Rider for over 13 years. They have always had the best price and provide timely customer service. …
Best Motorcycle Insurance for a Pennsylvania resident… Hands Down! I have been with them for over 5 years. Low rates, AMAZING coverage! Staff have always been very helpful!
Rider has always been very easy to work with. I have mostly used the web site which always works well and efficiently. …
I went to Rider Insurance because I got a better rate than Allstate. My first year my rate was $89 a year, my second year was $100 a year, now my third year is now $148 a year. I guess I’ll wait for next year to see if it goes any higher, …
Rider has always provided great rates on my bikes. My wife had an unfortunate accident where she was run off the road by a car. Rider was there to handle the claim quickly and efficiently. Last year I was rear ended by a car who’s driver …
Honestly, I didn’t know insurance companies did as much as Rider Insurance does. You get the sense that they truly care and the fact that they’re cheaper than ALL of the big names out there helps. My only gripe is that they only offer motorcycle insurance. Keep up the great work!
Rider has been insuring me and my motorcycles for several years. the website is easy to navigate, and the staff has been helpful each time i’ve added a new bike. they also have the best price around for us riders. thanks again
I have had Rider Insurance for going on 5 years. I had a claim last year where someone hit my bike on a parking lot. Claims adjuster was fast and explained the whole process. I took my bike to the shop of my choice and had the bike fixed as good as new! Nothing but praise for this company!
I have been with Rider since the early 1980s using the insurance to cover three bikes during that time. Although I have never made a claim, had an accident or even gotten a ticket in all that time, my rate increased when I moved from NJ to …
Got my insurance, reasonable cost. I can only comment on the front end purchase, the real test would be making a claim and seeing customer service and claims payment results.
I started my first policy with Rider Insurance back in 1978! It’s a great company and a pleasure to deal with. I unfortunately had a total loss in the early 80’s and the claim was handled quickly and professionally. Thank God I haven’t had …
Claim processing is a pain, but otherwise their insurance policies are reasonably priced and easy to manage. I got my first claim ever resolved, but not without talking to a manager after getting denied. Would be 5 stars if that was …
Good rates and very easy to renew your policy.
When you call Rider, you talk to a real down to earth person, not a machine …
Rider has been very helpful and continued to keep me up to date when I had a claim. It is really nice to have an insurance company that understands and specializes in motorcycle coverage. …
Rider used to be the best, great value and perfect customer service. After I lost my bike in Sandy they were amazing cutting me a check in days and I swore I would never leave them. That was before they informed me my K1300s had been …
I originally went with Progressive for my motorcycle insurance until I found out it cost me half as much for better premium at Ryder. The customer service is excellent. The website portal is very easy to use. Great company thank you
I would not go with any other insurance company for my motorcycle. Rider Insurance has made it very easy for me not only to renew my policy every year but to also make my payments. Thank you and keep up the good work!!
When had an accident with my bike the adjuster was there in a few days. He put in his request to replace all damaged parts and I must say I was quit satisfied with the results. if I had one minor complaint it would be that they did not …
Rider motorcycle Insurance has been my choice since the early 1970’s.
Their rates are very competitive and they apply a good driver price discount. Thank God I’ve never had to make an accident claim, I ride as safely as I can and …
Rider Insurance has always provided protection for my motorcycles at low cost. Having Rider Insurance makes you feel like your part of a club, it just seems like having Rider Insurance and owning a motorcycle goes together. I was proud …
Rider Insurance has been great! Their prices are unmatched from the research I’ve done (in NJ) and their service is on par. I’ve been fortunate to only have one accident requiring their services and it was handled quickly and satisfactorily. Been a customer for 3+ years now.
currently I am giving them a 2 Star review, this is not because they provide poor service. The two star review is because when renewing my service, I missed my renewal date by one day, called them the very next day to correct the issues. I …
Have had no issues with this company at all. I also never had the need to place a claim. Representatives always seem polite and definitely competitive in rates. Rider was highly recommended to me by a friend when purchasing my Harley and …
I have used Rider for the last 8 years. I get great service, but also a great value for my money. Every year when my insurance is up for renewal I shop around. No one comes close to the price I pay for the coverage I receive.
I have been insured with Rider’s for the past 15 years, but during my last renewal the representative was very polite but more helpful. She found a discount that I was entitled to which resulted with saving me approximately $200.00 which …
The staff are very friendly and helpful. I usually call to insure my bike right from the DMV and the call is always under 10 minutes so that’s important when on line or waiting. The service is faster when you have your old policy # and …
Great Company!! I have had Rider insurance for more than 15 years. I find them to be very professional and courteous. Years ago I had an accident claim which they handled quickly and without a problem. Now I am pleased that I can speak …
Most of the staff that I’ve encountered were/are extremely professional, knowledgeable and friendly. Premiums have been better than most reputable insurance companies. I’ve not filed any claims as of yet (Thank God)! But on one occasion, …
Cancelled my custom trike insurance because they could not find a value? But it’s registered in my state. I have clear title. Not happy. Trike has been insured with a different insurer since 2008. I will go back to them.
I’ve had Rider Insurance since I was 15 with a moped, and have never used another insurance company with any motorcycle and I’m now 40. Rider is very easy to deal with and have some of the best rates around. I had a small accident and they …
Rider Insurance made it possible for me to own a motorcycle. Other insurance companies made it pretty much impossible to insure a motorcycle because of their high prices. When I called them and they told me their quote, I knew that these …
Rider Insurance is extremely easy to do business with. More than once I’ve used their insurance to have by bike towed and never had a problem with being covered, or having to pay for the tow. Their web site is very user friendly as are …
No complaints…I have been using Rider insurance ever since I started riding on my bikes along the way. So about 37 years, I don’t know anything else. No regrets and they seem to have great rates. They must, I have never checked anywhere else in all these years. So thank you Rider!
Rider Insurance is a company that understands the needs of the modern day motorcyclist.
They are cost effective and very responsive. …
So far so good. Great deal.
Not bad but I paid my payment through my bank app. The payment was late by 4 days due to the bank app and power outage. They sent me a letter saying my insurance was canceled null and void. I’ve had rider for several years and was never …
When I first applied for insurance I looked around and found the best service and responsiveness was with Rider. ANY TIME I called with a question or issue it was resolved quickly, like by the time I got of the phone, and effectively without further incident or concern. Thanking the entire staff for your outstanding service.
I’ve been with Rider Insurance company for 8 years. The rates are reasonable and when calling to file a claim the process was easy. The customer service representatives are courtesy and very knowledgeable. I would recommend Rider for your motorcycle needs.
Great rates and quick response. I’m from NJ and I had a flat in the state of Montana and when I called them they had no problem finding me a tow to take my bike for repair. I will highly recommend them to anyone. I tried other companies and …
What can I say bout riders except that I love them.. when I bought my brand new 2016 r1 every insurance company I called gave me some outrageous quote.. finally I settled with another company who’s name I wont say (progressive) for a …
If your bike was in afire. Or other they. Going fine. Pliable not to fix your bike. Right
Got coverage at a good price through my agent. Have not had to use or contact for anything Rider Insurance for anything but receive emails everyday to give a review for the company on google.
I have been using Rider Motorcycle Insurance since my first moped in the 80’s.
Their prices have always been reasonable and their service is excellent.
My current Rider Insurance policy is at least $150/yr less than the next lowest …
I have been using rider insurance for over 25 years. Always great service and never had a problem. Keep up the great work.
Not the place to get bike insurance for a can am. The agent was very nice. But for the price they want to charge for a 2021 can am RT base was more then my car insurance on my new car. Progressive insurance is a better deal for motorcycle insurance It was better when it was Rider insurance.
Overall the process of getting insurance was a breeze. After having some issues with the website, Natalie reached out to me quickly and helped in getting me a quote fast! …
Terrible for motorcycles now that Plymouth took it over. Each time I have needed a tow, the phone call to just arrange the tow takes an hour or longer.
The most recent time that I needed my bike towed (today), they explained that …