For over 110 years, SBLI (The Savings Bank Mutual Life Insurance Company of Massachusetts) has specialized in providing hassle-free, affordable life insurance. Whether it be term life, whole life or a plan that combines the two, we offer perfectly dependable protection, always at a fair price.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4PM |
| Tuesday | 8AM to 4PM |
| Wednesday | 8AM to 4PM |
| Thursday | 8AM to 4PM |
| Friday | 8AM to 4PM |
1 Linscott Rd, Woburn, MA 01801
Ok
Ok place !
Nice people
Great Insurer. I highly recommend SBLI .
Had this policy from 1961 , 59 years now
Very happy with SBLI and their service.
Problem 1: I was told I had 7 days to review and approve the quote provided, but they took the premium amount before I gave the ok. Not happy with it, I canceled the policy on 12/4/2019 and was told the amount would be credited back. …
Thanks but no thanks after the reviews
Deny you without reviewing your history, just underwriters making assumptions. That is a good practice?!
Horrible experience. They don’t even reply the email.
Not much communication from these people when filing a claim. However, my claim was paid within a somewhat reasonable period.
I was able to make a change after talking with someone who explained exactly what I needed to do. The instructios were easy to follow. Thank you.
Gave us 1 quote but sent another quote via mail- that was substantially higher. Rude on the phone. Had used them for years but would never recommend them.
Great staff very knowledgeable on all products
I had a policy for 45 years and it was canceled during the COVID-19 they said they mailed my policy and didn’t even give me a credit and canceled
I’ve been waiting on my refund since 2/11/2022, I’ve called several times and the last time I called makes the second time the rep has emailed the supervisor to issue the refund. I’m starting to feel scammed.
Bought a 20 year term life insurance policy and missed a payment in the eighteenth year. They would not renew the policy and started to bully me, sending poorly written questionnaires with random health questions. When I answered one, they would send another in an obvious effort to tire me out, which they did.
Canceled a term life policy after 20 years in that time did not have any issues. After canceling this policy in Sept. 2021 SBLI in October withdrew 153.08 form my account I noticed this withdrawal 10/22 waited until the withdrawal date came …
After my 20 years term life policy ended in January this year, I found out in February they auto withdrew a larger premium from my bank account. I tried to call their phone number to talk to customer service multiple times, but no one has …
Inept from every department and person you have to deal with. I cannot express the word INEPT in any other way. Educate yourself Do Not Use this company. They take your money with pleasure but do not want to pay a claim. They have stall tactics, fine printing etc to not pay a legitimate claim.
I’ve been doing business with this company for 40 years with my insurance needs. They have very good life insurance at an affordable rate. The only reason for the 4 stars is because of their website, it does not give you a lot of information on your account or for your needs.
I’ve been trying to receive a check for a surrendered whole life policy for over 3 weeks. I’ve made 3 calls to see what is the delay. They say it’s on their end, but won’t tell me why the check hasn’t been issued. …
since company was sold they do not answer the phone or email response had to make a complaint to my state insurance division. I asked for my original contract and how the sliding scale for how much you get when you die depending on age. …