Established in 1939, Southeastern Indiana Rural Electric Membership Corporation is a electric cooperative with 3,116 miles of line serving 25,642 member-owners.
| Thursday | 7:30AM to 4:30PM |
| Friday | 7:30AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 4:30PM |
| Tuesday | 7:30AM to 4:30PM |
| Wednesday | 7:30AM to 4:30PM |
712 S Buckeye St, Osgood, IN 47037
Great service
Ass holes every one
horrible customer service
Wow what wonderful service I did not get.
Wait on hold for 30 minutes at least if you call. JOKE
Our electricity is always out and whenever it’s out it’s out for 4 days
Company is still operating like it’s the 1940s
Poor rude customer service and very pricey. We need some other choices for electic service.
Awesome electricity. I turn stuff on and whamo….a small wiff of ozone and then the flow of amazing 100 percent grade A power.
1. Rudest person I’ve ever spoke to on the phone.
2. I have to drive an hour away to setup service in 2017.
Good customer service and responds to outages quickly
There was a small tree lim across the lines witch took the power out took care of myself I can’t even contact anyone to let them know. The brk.needs turned on
That replaced a telephone pole on the easement of 101 and 50 but drove there telephone pole truck through my yard and Doug ruts for approximately 50 yards so bad that we won’t be able to cut that area until there’s some dirt put in I’ve called no response no answer no call back this is ridiculous
Lousy service, wind blows or it rains and you loose power. Now I know where the people who managed Puerta Rico’s power grid went to work!
Horrible service. You cant even make payment arrangements and electricity is so high who could afford it. These people do nothing but scam for money
Quick friendly service and they have a drive through window to pay your electric bill quicker ! Reasonable rates on their electricity !
Rude power off more than on it seems customer service wat is that lol. Remc needs to put a team together and work on that for their customers.
Overpriced electric. Wish I could switch to Duke
If I could give them a 0 I would. RUDE, RUDE, RUDE!! If you have to call there ask who are speaking with and if they say “Katie” ask for someone else. But Shirley is cool!!!
Electric always going out. Really quite tired of the poor service that is provided and when you call to report an outage you always get a busy signal. Not a good way to conduct buisness in my opinion.
Rude customer service charge too much for service won’t even try to help or answer your questions everyone you talk to tells you something different
I find it pure ridiculous that the power has been out all night and all day and I’ve heard it may not be on until tomorrow !!! We have babies , small children and not to mention I am on a nebulizer and oxygen ! I heard on your recording to make other arrangements, well not everyone has that choice !!!!!!
Whenever we call we get good service. Thanks to all the lineman that work those hazardous events, leaving their families to service ours.. blessings to you.
Terrible. Explain to me how the past 3 weekends the electricity goes out. It takes hours. It happens, I get it. But every weekend this month no power. Lost food, it’s the only time I get to relax. If it were an option I’d switch.
Continued power outages during good weather. NEVER an advanced notice of scheduled interruptions. It’s too bad they have an illegal monopoly. Perhaps some competition could drive them to actually act competent.
Horrible operator service! They instructed me how to modify my bill and in service I got double charge and was told no refund would be made. …
The power has been out since 3:30 am. When you call them you get a busy signal. I have not received any estimate for when to expect power to be turned on. It’s now 8:41pm. I am guessing it won’t be on tonight? I love the communication:/
I wish these stars went to minus 5. My issue started the day service was transferred. We have 2 meters but only got 1 bill. For 4 years. Thinking that the costs were being combined I just paid and thought nothing of it. One day an office …
I uploaded some pictures I’m an outside box of a place where I’ve been working on it’s all this inside the breaker box nremc says it’s not on there in the problem does not lie there ?????? Been 4 days they left the like that not been back
I have been trying to call for more than an hour and its been busy. The one time it did ring, it rang a long time then a chick picked up the phone said i dont wanna deal with this and hung up before i could report no power in my area or say anything. Answer your phones and be courteous or find a different job!!
If I could give them a zero I would. Worst company I’ve ever encountered. Their operators are rude and shouldn’t be in the customer service industry, they don’t take care of issues that have been reported for YEARS, and the amount of outages that occur are absolutely ridiculous. Zero communication and customer care.
This company takes forever to sort out a minor outage in an area, we suffer from outages a couple times a year and everyone I know has a different company and get power back in just about at most 20 minutes. How hard is it to get tf up and …
My mother helped me love to South Carolina and needed to return home to Indiana. To rent a car you need copies of your utility bills. I called to explain the situation and was transferred three times without notice. The last person I talked …
New to the rural Indiana area. Power is very reliable and our new fiber optic internet is great. Customer service has been awesome and has improved over the past couple of years.
Keep up the great work
Second year in a row we’ve been with out power in subfreezing temps for days on end. No body can give an estimate on when the power will be back on. No reasoning why our power is out other than wind. Really wishing we had Duke Energy right now. At least they give you a timeline so you can make other arrangements if need be.
Me and my girlfriend split up and I was told that In order to put service in my name, because she owes them money, I am unable to transfer service to my name without paying her debt off first 🤔 What’s wrong with that situation? I find it …
Not So Good Service
There are some really easy changes this organization can make and they choose …
Here is a quick example of why this company’s rating is so low. I received a bill for one of their customers and I live four counties away from their service area. I tried explaining this to the lady that answered their customer service …
I would like to especially thank George. He was most helpful in tree removal and clean up at our property. H&L tree trimming done a superior job! Also, thank you to Eric. Who has been on top of fiber optic and working out the issues with wifi connection. Thank you.
When REMChad trees cut down and left on properties around our lake. They also damaged the road very bad. The only thing they offered was to just grade which did not help as the deep ruts and damage was and is still there. We had to hire …
Walked in, people were so helpful. They always are. We love them.
I called and spoke with Sharon in the design department. She was very helpful, and checked out everything I was asking about for a New House service, and moving some poles. They were very understanding and cooperative. Great service, I have been a customer for over 13 years.
Fiber layed 2 years ago first they will turn it on this summer then this fall then before the end of the year now just “sometime next year” like set backs are one thing but at least have a timeline