Webster First Federal Credit Union provides banking services such as checking accounts, savings accounts, mortgages, home equities, and loans. Our goal is to provide financial assistance and exceptional customer service for the local communities within Essex, Middlesex, Suffolk, and Worcester counties.
| Monday 8:30AM–4PM Tuesday 8:30AM–4PM Wednesday 8:30AM–4PM Thursday 8:30AM–7PM Friday 8:30AM–5PM Saturday 8:30AM–12PM Sunday Closed |
271 Greenwood St, Worcester, MA 01607
Very curteous ,and friendly .
Very good staff at this bank.
The best bank around. I like the Webster Fleets.
Great place to bank, people you can talk too & help you.
Great bank and very good service.
I have visited this bank and found the bank employees
Are very friendly by greeting you with
Their smiles.
Very rude and unprofessional workers! Hate this place I’m finally closing my account.
Always great service and happy smiles
Great people, loan process was fast and easy, finnised closing over the phone, we love Webster first federal credit union been with them over 20 years never had anything but positive experience
Very unorganized, rude and unprofessional. I been with them for over 20 years and i honestly gotta say that they’ve gotten very bad. with that said i will be taking my business somewhere else soon.
The staff at WFFCU is top notch and make every customer feel like a member of the family.
Awful service, asked about a debit card three weeks ago went in my self never received it. They do not care about the customers at all they care only about the money in there pocket
My experience with Webster CU is nothing but disappointed and frustrated. application for HELOC pending takes weeks and the people working there are not responding to your concerns either. Its big mistake.
Absolutely the worse…couple decades ago they were a different establishment..earlier this year we had to take all business accounts,personal accounts and mortgages to webster saving bank..it was time, enough was enough of the filth we were dealing with..
Great place.
Haley is a great loan officer. ❤️
Highly recommend this bank. …
Garbage institution..90s when small they were a respected business..now today, they rival bank of America with their practices and degenerates they employ..its all about how much they can steal from you..they have become bank of …
They value there costumers, I had gotten a check I ripped it a little & got it wet so went to were check was drawn from ,it was only for a few hundred $$ and signiture didn’t match so called the guy to confirm , I said it’s not even for …
A Credit Union that’s only.open until 12 PM on Wednesday’s and closed in Thursday’s. That’s rediculous! I was planning on opening an account until I saw the hours. I’m glad I checked the hours, first. If you don’t mind doing business with a bank that has part time hours, check it out. I heard it’s a good bank with a friendly staff.
James went above and beyond to help me open an account.I came in a few minutes to closing, but he helped me and was very professional.Thank you James
The loan officer at this branch, Corinne, is one of the most unprofessional condescending people I’ve ever had to deal with. I will most definitely be taking my business elsewhere.
I appreciate their honest accounting. Great team and great bank to trust your money with!
I feel like they don’t take their members finances into consideration when it comes to certain things. They don’t like to listen to your situation. I was charge over draft fee on something that was already deducted from my account but …
I’ve been a part of this bank for 20 years and have had a great experience. I have personal and business accounts here. I do want to say I do most of my banking out of the Whitinsville branch which is wonderful. There is a man named Jeff …
I’m quite happy with Nicole helping me out to create a new account! Definitely deserves a pay raise!
I love my Bank and this branch! This team is awesome and rocks. Very efficient and responsive.
System is down alot. ATMs are also down alot. Rude customer service and on the slow side. When i called about my direct deposit, they said they had all day to put the money. I ask for transfer of money on a certain day, they do it another …
Worse bank ever! Only had them for two months and have had endless problems. My direct deposit checks get cleared on Monday. When I deposit checks online they take 4 days to clear. They shut my card off multiple times for fraud, instead of …
Called to get some help on an account and the lady could not have been more rude. Very condescending and acted like I was wasting her time. Pretty sure you are supposed to work for the clients. Closed account and would never do business at …
I am a nrw customer who just opened a new account including a mortgage, checking, saving account debit card and will use bill pay. The people I dealt with to get it all set up are very knowledgeable, efficient, and most of all a …
I’ve been with Webster First Federal Credit Union for over 25 years. They are awesome! Better than any bank. Banks are a waste of time. Credit Union is the way to go.