Best service around town! The employees have the best customer service! If I were you i would defiantly hit up The Bugnappers, they really know what there doing!
I absolutely love these guys! They have always been 100% professional and have given me their complete honest opinion as far as which services are right for me 🙂
Came to my house and sprayed without permission now trying to bill me ! Not gonna happen! Said we called so that means we can come out WTH no it doesnt!!!😡 …
Always let us know when they are coming. Have had good response and willing to come back if we have a problem with any bugs returning.
Thanks for your good work!
Sadly this post is nothing to do with their service but their attitude. Sitting at a red light about 11:25am today 5/25/17 in Roy by Triple stop waiting for the light to change, Flipping the flip case on my phone and I hear a honk, look …
The bugnappers is by far the best pest control business period. They have great employees who take pride in their work. I will always go threw the bugnappers.
Only giving a star because you have to to leave a review. Don’t use these people ever! Worst people to work with. You’ll come home to an invoice whether you approved the work or not. Billing department is horrible!
Very happy with the work this company did and their customer service. They’re so easy to work with and are up front about what you’re getting. Thank you!
Don’t use them. First they tried to convince me I had made and appointment when I didn’t. Then when I said I wasn’t going to use them I was harassed by phone call using different numbers and the lady was really aggressive.
Do not do business with them. They spray without a verbal consent and tell you your account is setup that way that they can come spray. Do not use them!!
I’m not sure if the bug spraying actually does anything they sprayed indoors a month or so ago and I’ve seen more ants and box elder bugs than I normally do :/ they sprayed outside today so we’ll see.
I got charged about 2 years ago for service never completed. They continue to call me even though I have told them multiple times to remove my number. Each person who calls tells me they will put a note to take down my number and they never do. I have at least 7 blocked numbers they call from. Horrible company!!
acct. number 26672. I found my service today to be done professionally and the tech was very courteous and willing to help in anyway. Thank you. I hope it will kill my wasps.
THE go to people for pest control. They have kept the crawly criiters away at my casa for years. Great service, and the techs are always nice, courteous, and conscientious.
Love bugnappers! Very fast and efficient. Trevor was very nice, and even willingly hopped my fence when I couldn’t find the key to open it 😂 will definitely use them for all future needs! …
We have been using them for years for the pest control and have loved them. Just had them spray our gravel we have had a huge goat weed problem and they killed all of it!
They had the best price. They always contact us to let us know when they are going to apply. They answer any questions when we call. They always leave a notice on our door indicating the application was done. We like them
Have been a customer for several years, and very happy with their service. They always notify me in advance for my pets and close gates when finished.. Price and service is great.
Don’t use this company!! They burnt and damaged our lawn and after telling me they would take care of our last bill with them because of the damage. They called to collect a payment. They make promises they don’t follow through with. Don’t trust them horrible service
Showed up without an appointment. Not sure if they sprayed got an invoice on my door. The office worker was very rude when I called to complain for spraying without my permission!
They are quick, efficient and they young men are so nice. They handled all of my concerns super quickly and I didn’t have to sign any contracts for them to come back all the time
Company does not call before spraying so I can kennel my dog. When I called they said I have to request to be contacted before spray. Do not use this company.
We have had a great experience with Bugnappers. They have always been professional and I would recommend them to solve any Bug problem. Thanks Bugnappers for getting rid of our bugs.
Horrible service. Refuses to give exact appointment time. Just gives estimated day as if I have nothing better to do than wait around all day for them. Maybe all their other clients don’t have jobs, but I do. They came and did the outside …
Had a good experience at first then the service became average at best over time. I started doing my own pest control and it’s been a-lot easier than I thought and I have had better results.
DO NOT USE THIS COMPANY!! I have never written a poor review for any company in my life but this company is horrible!! Still have spider, box elder bugs etc after over a month!! Terrible customer service (very rude people). Don’t show up …
Do not use this company! They performed a tree spraying service on the property without permission or approval. When I tried to get it straightened out, I was given the runaround, and told they talked to the account holder when the account …
They are scamming people. They make you think it’s just one service that you pay for and then they will call and if you don’t answer or tell them no you don’t want the service they will come spray your house and demand money. ANY OTHER PEST CONTROL IS BETTER THAN THIS COMPANY.
I was previously using a competitor and this summer started using Bugnappers for my business and my home. They are really great to work with. We are extremely please and I highly recommend Bugnappers
The technicians were very friendly and did an amazing job. They showed us before and after pictures as they we working. Very knowledgeable and professional!
I wish I could give this company 0 stars. They are absolutely horrible. Their customer service is a joke. They have no clue what they are talking about when you call and just continue to give you the run around. They need some education on …
Great company! With top notch service! I would never use anyone else. The technicians are very knowledgeable and the office staff is extremely nice! Most definitely would recommend to anyone!
Don’t use this company! Almost all the good reviews you will read are written by company employees. If you go to their Facebook page as opposed to here most of them admit to being employees when giving another 5 star review there. …
Just awesome people to work with. They understand were human. Humans arent robots. Since having them recommended through a former co worker. Not seen a bug sense. These guys are AWESOME!!!
Been using this company for the last three years and my lawn couldn’t look better. I have and will continue to recommend them to others! Thanks for the good service!!
Yes this is Sandy Hood and I have been really really satisfied with my service and Michael Wooton I think is how you say his last name has been doing a great job I know he’s been out here a few times and I am very happy with Bugs Napper as …
Are you people running a scam? In 2016 we had you do 1 treatment for bugs. Then that winter you sent a bill for ice melt that we never ordered or received. After multiple calls, the issue seemed to be resolved, but last we received a call about said ice melt and today got a bill. What are you playing at?
I’ve been using Bugnappers for regular lawn treatment (weed control and fertilizer) for three years now. They’re cheaper than Scotts and my lawn looks amazing! Not a dandelion in site.
I’ve been using the bugnappers for years my lawn is always the greenest on my street and I dont have any problems with bugs in my home they are professional and respectful when at my home, they call and text to confirm that my wife or I will be home and let us know they are coming out. 15531
I’ve been using The Bugnappers for over three years now and I haven’t seen one spider in my home yet! They are always so professional to do business with.
I love these guys. They have always done a good job for us plus they guarantee their work so I can call them anytime I have problems. These guys are a locally owned Utah company and great to deal with compared to other companies I had.
Seriously run and I mean run from this place don’t even call for quotes or questions they took down my address when I was asking for a quote I said I would think about it and get back to them but not to send anyone this morning I look out …
Last year came and sprayed and was happy and gave you 5 stars. This year gas turned into a night mare. You guys came out on the 14th. I saw a few bugs so thought I would get ahead of the problem. Called and they came and sprayed. 3 days …
Have had these guys spraying my home and my daughter’s home they do a great job and have no bugs inside house. They are dependable and easy to work with .
Was referred by a good friend. Sounded great low price no contract. Thought I was very clear with the salesman on what i wanted. Was charged for multiple services that I didn’t want. I will not be referring anyone. As to anyone looking you have been warned.
I love these guys. The employees are very nice and the work is phenomenal. I was very pleased. I have had my lawn done, my carpets done and I had ice melt delivered. I will continue to use this company. Thanks guys.
Ive never been happier with a lawn fertilizer and pest control service all wrapped up in one. I really appreciate the heads up phone calls so I know when to keep pets out of the yard. Small gesture, BIG DEAL!!
Terrible customer service. Spoke with the company multiple times to tell them we no longer want there service. They have continued to come to our residence and spray after cancellation and continue to bill us. The follow up call took …
THE WORST COMPANY WITH THE WORST CUSTOMER SERVICE. DO NOT PUT YOUR TRUST IN THESE PEOPLE TO RENDER SERVICES. The office manager essentially called me a liar when I refused to pay $45 for services that I had no proof were done on my home. …
Absolutely recommend them for any kind of pest control they are efficient , adorable and professional and they always have amazing and pleasant understanding techs come out . they offer services you can’t find anywhere else . Thank You for your services
Terrible company to deal business with. They never showed up to spray and then tried billing me for two sprays. Talked to the manager who informed me they were just crediting the sprays due to the tech being terminated for billing for …
Absolutely horrible customer service!!! How many times do we have to cancel service before they stop billing? Seems like invoices just appear but have never seen a technician. Dealing with Leyle was the most frustrating customer service …
Initially signed up with the bug snappers by chance. And started having my parents home, where I was living, serviced. I transferred services to my new house when I left. A few months later my parents, who are extremely picky on pesticides, …
I signed up with Bugnappers for their Tenley Foundation fee-for-service program. They came to spray outside after the last freeze (everyone knows bugs come inside when it freezes) when their contract said they would come before, and now …
I had this company perform service on my home in June 2020 and had multiple bug issues within 2 weeks and after 1 month of the service date. I contacted them about it and they wanted me to pay for a retreatment. I declined and asked to be …
We’ve had the same issue with this company. Coming over and spraying unannounced even after my wife explained to them NOT to come unless they talk to one of us before, they showed up anyways. My wife asked them to leave after being yelled …
Bugnappers has done our home for years. They are thorough and we rarely see a spider in the house. They also reduce boxelder bugs, hornets, and other pests. In the spring they spray our fruit trees. Acct No 732
After reading other reviews I see I am not the only one they have done this too.Been doing business with them for years, BUT…. the communication there is horrible.. i told them to call before coming out but they came anyway. So then I …
I have to warn people against Bugnappers and their fraudulent business practices. Don’t use their services! They charge you for services they never performed. They don’t show up when they say they will and don’t bother to call and let you …
Ive had an account with The Bugnappers for a while now. I have no complaints only compliments they are great to work with. They inform you before they come out and are spot on time. I have also used their Vent clean service fantastic!!!
I really wish I would have seen these reviews first. I’m having the same problem with so many bugs coming into my house after they sprayed. I’m calling them back tomorrow. I hope they make it right by coming back and spraying. But with …
Worst company ever! They cancelled my first appointment and said they would reschedule. They showed up two months later without calling, also spraying all of my clean windows, and left a bill. I called to tell them I just had someone else …
bad customer service! i had ordered a winter and spring spray, they came and sprayed a couple more times that i was not aware of and did not authorize!
when they come to spray, they do not knock or notify you they will spray, they …
Do not give this “business ” a chance to take your money or your information. They will take your money and continue to bill you even though you have refused their service. They are bullies and thieves………update, a response with a …
THESE PEOPLE ARE CROOKS – DO NOT USE THEM! I Signed up for a single application. Was happy with it – paid for it. My wife looked out one day and saw their truck pull into the drive and went out to ask why he was there. he said he was …
My complaint is their book keeping is very slow to input payments. Also they guarantee work will be done in spraying my attic, they were unable to access half of the attic between the main house and addition but only discounted my bill by $10.00. I’ve been a customer for many years guess that doesn’t account for much with them.
Had a friend that worked in the call center and he said that they make all the employees write a five star review before hiring. Please be careful they are known for scamming people into this service. …
Great customer service😊
chance helped bring my lawn back to life and was very friendly! They also spray for bugs and was very respectful on my property and ensure I was taken care of! …
My wife and I decided to try out pest control for some growing wasp nests in various parts of our home. If the wasps were taken care of, we probably would be giving a great review. However, since we don’t have any other pest problems that …
Me and my family have used Bugnappers Since 2006. They always do a fantastic job. We never have any problems if we need them to come back out. They Definitely stand by their 100% Satisfaction guarantee. plus my price never goes up
I love it. it’s a family owned business and it shows. The techs are some of the kindest and hardworking people I’ve ever seen. The office staff works with you no matter what. I recommend them to everyone I know. They have some of the lowest prices in the area. Go with them! You won’t regret it!
I love the Bugnappers Pest Control. They have done a fabulous job. They are very kind and caring. They take very good instructions and notes. If i ask for something specific they do it no problem. I love the customer service staff. When i …
This is a fantastic company!! The service provided by this company was the best I have ever had when it comes to pest and weed control. All of the people are very nice, they are also very helpful. The owners have created a great business …
This is a poorly ran company. We used them a couple times for year or so, until they decided to show up without authorization and spray, leaving the bill on our door. When we called to tell them they made a mistake, we did not order …
Nice techs, nice customer service reps, extremely poor products. Lawn has more weeds than ever, more brown spots than ever. They sprayed grass killer where they wanted and not where I wanted. The young tech tired over our flower pot and no …
Love Bugnappers! We have used them for a couple of years! Very rare that we ever see a spider. And no we are not employed by, related to, or friends with anyone who works there. Keep up the good work! Love the low prices!!!
I’ve had a terrible experience with this company. I hired them for a one time service for my mother. Which the one time I requested was for outside service and some ant bait. They didn’t leave the ant bait as requested. Still charged me for …
I love BugNappers! They have stopped my biggest fear from entering my home… SPIDERS! Thank you for being awesome and providing a great service at a great price. They are also really good with payment terms. I went out of town for a couple of months and they worked with me the whole time I was gone. Thanks again! 30874
I would give this company negative stars if I could. We ordered spider spray last fall and it was great. All the sudden they came spray for “Spring Root Zone Feeding and Spring Dormant Oil” without authorization. I called the customer …
First off… BUGNAPPERS ARE AMAZEBALLS!!!! FOR GETTING RID OF ALL OF THE PREVIOUS TENANTS (spiders and bugs) BEFORE US!!!
Second … I’m shocked to read the past negative reviews as we have NEVER had a …
Can I give ZERO stars?! Soooo many bad things about this company. First they came and tried to provide services that weren’t requested. Luckily I was home for 2 of them. Came home one day and the guy was about half way done on the exterior, …
After they left a voicemail telling us they were coming out (after bothering us relentlessly for weeks), my boyfriend called back and told them AGAIN that we did not want their service. I come home today with a bill on on our door for $45 …
We have used this company for over 10 years now and they have always performed well. Our house has been almost bug-free for 10 years. The only time That we see spiders is when they come in from the drain in our upstairs bathroom and that is …
I love the bugnappers they are awesome. they go out of their way to take care of you..my yard looks awesome.and I have not have had any bug problems.my yard was horrible so many weeds and just ugly.now my yard is beautiful because of them. …
I am pleased with our service! The team members are courteous and accommodating to the needs of the customer. I haven’t seen a spider since our first treatment. Highly recommend The Bugnappers.
34087
I like nothing about this company. I called them for pricing I said no and the next thing I know there is a guy spraying my yard from the company. I called and ask what was going on I didn’t sign up for your service. They said ok will …
The one star is for the politeness of the employees that call for this company. Beyond that, I have received appalling “service” from The Bugnappers. When they called for my business I said they could come spray on the condition that they …
Horrible customer service. I wouldn’t even give them a star if I could. We just bought a new house and we have a horrible wasp problem. I called before we moved in to have them taken care of and was told someone in the local area would …
I had a SERIOUS box elder bug problem, and have been using Home Defense and other household remedies that are safe for my kids and my pets without any success. I saw one of their trucks down the street at my neighbors house and called them …
I love Bugnappers! I wouldn’t go without them. They’ve sprayed our home for 10+ years and I’ve rarely seen a spider (and if I do they’ll come back out and respray). They even spray inside my window wells and around the playhouse. They call …
I see complaints about their billing. I have add issues with extra services that I did not request being provided but they have always been great to work with and make things right. I use them for bugs and lawn care and have for a few …
Extremely happy with their services! They took care of the bug problems that other companies couldn’t handle. Other companies just want contract agreements and don’t spray enough. I will always use bugnappers. Their techs do a great job spraying!
Great company with awesome effective services, they do my lawn service and pest control and works better than any other I have used. Bugnappers has a customer for life! Love the service, they also do awesome duct cleaning at a fair price. Thank you for the great service.
They are great they do a great job my trees produce more fruit than ever. My Bushes and my lawn look great. Their pest control is great to. Every since I’ve been using them I have had no bugs.
We’ve used Bugnappers for many years for pest control. They are always courteous and the treatments are very effective. A few years ago we used them to fertilize our yard and were not totally pleased with the results, but if you need pest control, they’re great.
Wife order one, I repeat one, insect spray around our house and garage. Two months after the first spray my wife got a voicemail saying they would be coming in the morning to do a 2nd spray. Within hours of receiving the voicemail, my wife …
Bugnappers is my go to pest control. They treated our house inside and out when i moved into my house last year. Didn’t see a spider the rest of the year. They’ve come back a couple times to keep the bugs out, and surprise! It works! We …
They’ve been great about coming out and taking care of our fruit trees. The cherries are finally ripe & NO BUGS! YAY! They just came & sprayed inside today so I’ll update on that part later.
We have used Bugnappers for almost three years now. We love their prices and communication and if need be payment plans when in a financial jam.. We recommend them to everyone who asks about bug control. We love that they do inside and outside bug control. #23700
The way this company is awesome. My Family and I have used Bugnappers for years. They don’t use contracts and every time we have ever had a problem they come and fix the problem immediately. They have also never done a contract with me. …
They seem to not get the hint when you send them letters, talk to them on the phone,and even in person. What does it take for them to understand, when someone requested no more services, that doesn’t mean come on service my yard please. …
Have been disappointed many times by this company. Waited for tech to come and spray for spiders. I end up calling after 5pm and truck broke down. I ask if tomorrow evening works and they don’t have a truck in my area. If this company …
Techs that come out have done good job. Gave 3 stars because this 2nd year used them and even though no contract, show up even when told not to and then bill for services. Supossed to be fixing an issue, but have heard nothing since talking to tech last. When call office am told “I signed up for the services”.
If I could do a zero stars I would. They are the worst company I have ever dealt with. I just received a statement in the mail yesterday that shows that I owe $45.00 from 10/20/14. I called and they were not very nice about working with me …
I LOVE Bugnappers, they are so customer oriented. Work with me on payments (which are on Cheap anyways depending on how many services you choose) they listen to what you need done. And are always back out to speak on time. Or if wasps build another nest weeks later. Free of charge! Definitely recommend!
We use this This company every year. They are professional and because of their spray we don’t get any bugs, wasps, spiders, etc in our house. Highly recommend it.
They spray my yard a little pricey 100 dollars a spray for my house for bugs ect each time kinda insane they don’t give you a better price if you sighn up these people are making tons of money
After several treatments that left me having to
hire someone else to clean up my yard, I called and stopped all treatments and followed that up with written verification that I did not want them to do any …
I really like the Bugnappers. I have had them coming out for a couple of years now. They took care of the ant problem in my kitchen, I rarely see any spiders in the house and they spray the waves to get the wasps. I’ve been very happy …
We basically live on a farm and without Bugnappers the house is covered in box elder bugs, flies, and all types of creepy crawly visitors. Thanks to bugnappers, they work on my schedule when I ask them to come. Once they sprayed the …
Bracken, the technician was very professional. He informed me as to who he was and what he would be doing. He was very personable and respectful of my home and it’s surroundings. When he finished he again explained what he had done, asked …
We’ve been using this company for years now. They are always so professional and nice! I always appreciate the call before they come and finish in a quick and timely manner. I wouldn’t use any other service! We even have all of our neighbors using them now 😁 …
I have used Bugnappers for 3 years now and am very satisfied with their service. We have them spray an exterior bug barrier and it has reduced the number of spider around our house. We request a call ahead so we can put our dogs away and …
They great every time I had an issue with wasps they came and took care of the problem, not only do they spray for bugs they also do vent cleaning, I had an issue were my grass was half dead they came the same day to inspect my lawn met the owner around great company to deal with.
I have been using The Bugnappers for as long as I can remember. Their professionalism, responsiveness and attention to detail is unmatched by any other company I have used in the past. I am always hearing dissatisfied remarks from my …
I learned of a special Bugnappers were running from an ad on Facebook, I initially was hesitant due to the mixed reviews but we decided for the price it was worth a shot! We have an old house and we’ve been working on sealing it up better. …
I used this provider for duct cleaning for my whole house to include the dryer vent. They said they could clean the dryer vent however they did try in the process they detached the exhaust from my house outside. When I called and notified …
I scheduled an exterior bug spray and they showed up promptly within the agreed time frame and it completely eliminated my spider and wasp problem! Technition Jeremy was kind, professional and thoughtful. I highly recommend bugnappers for any pest control issues!
Never actually saw anyone do the work… just came home to an invoice.
Hired them to do grass treatments and aerating- our yard has NEVER looked as bad as it does now. I don’t know if they didn’t actually do it or they use …
Bugnappers is the best company for keeping the spiders out of my house! They are very efficient and friendly and always do an excellent job. Thank you for keeping my home bug-free!
Arrived day after rain lawn still wet, (Office said wet is no good) when asked about it Tech said water does not bother it. Parked his truck in the middle of the street, but moved it to the curb when I asked him to. He was fast and …
I used to have a big issue with spiders at my home and was never able to fully get rid of them. I heard about these guys through a close friend and they reached out to me within days got me scheduled in. I haven’t had any more issues with spiders I definitely recommend them to anyone. Really humble people.
I’ve used the bugnappers for several years. We have used them to spray for spiders/bugs, for inside and outside sprays. They always do a wonderful job!! Their billing department, and customer Service has been great to work with as well!
Do not go with these people, run do not walk away from them. They came out to do a bundle of vent vacuuming and pest spraying. When they arrived they had no pest technicians so could not do a bug spray. The vent people did a quick job …
Bugnappers were quick to come out and spray our house for wasps and spiders. They are always dependable and get the job done right. We highly recommend them for your home.
Their pest spray does not work and we could not get them to stop coming. We had them do fertilizer (which worked fine) and pest control at the same time.. we called after the first time they came and told them the bugs were just as bad. …
I had my first spray a few weeks ago & my bees are twice as bad now then they were 2 weeks ago. I had asked for them to call me to arrange an appointment time, as I have a dog that is very mean to strangers. I got no phone call for an …
Set up an appointment for my air duct cleaning and dryer vent cleaning. I asked them to come after 3 they came around 2. They spent about a half hour total in my house even though my invoice claims an hour. They didn’t touch my down stairs …
They would take care of bugs fairly well, I did have to call them to redo sprays a few times. The worst thing about this company is that they will come do a spray without needing one, then charge us for it! This happened 3 times with them, …
I haven been using their lawn/ weed care service. The guarantee of taking care of your weeds isn’t terribly accurate. They came to my house and somehow managed to miss a 30 inch tall thistle in the lawn, and a bunch of dandelions, surely if …
I’ve been using Bugnappers for several years. They always text or call before coming. They are good listeners and pass on my suggestions if I have concerns. The last service done by Charles Green was particularly professional. He really …
We’ve used Bugnappers for several years, and for the most part have been happy with their services. One complaint that I had to deal with every year was that they always tried to pressure us into more services than I wanted. Often when I …
We have used The Bugnappers for 4+ years and have been very pleased with the service we get. They always call before they come out and have been very easy to talk to and work with. I always ask what I think are silly questions and they …
Had my furnace ducts cleaned. Showed up on time, did a very thourough job. Did every vent back to the main. Also did a disinfectant fog in each duct. I will definitely use again and refer whenever possible.
Dealing with Bugnappers has been very difficult I gave them specific instructions to treat the lawn for grubs a month later they returned to treat the lawn again, again I asked them to take care of the grubs! Because the treatments were in …
Very rude and unprofessional! My three kids all under five and I were playing outside when they started spraying for bugs. They didn’t care that the spray was getting in all of our faces! He was inconsiderate and was in a rush. Needless to …
Tech who did the work was friendly and seemed to do a good job. Work was done with promise that if we saw spiders and wasps within 30 days they would come back free of charge. Saw bugs within a week or so. Called back on a Saturday before …
They are awesome. They always call before to ask if I want the service and then they call about a half hour before to let me know they are on the way. ( I have dogs,so this is helpful to get them inside). I had Kim out today to spray for …
I have been using Bugnappers for about 13 years. I have them spray on the schedule they suggest and am very happy with my lack of spiders and bugs. We have used them for fertilization as well and they even helped save one of my trees. This …
They sprayed my house 4 weeks ago. I called them 2 weeks ago saying the stink bugs are still everywhere. They came out for a re-spray 1 week ago. Just got an invoice because they sprayed again today with out notice. Does not make any sense to me at all.
Really good company and very honest. Angie has been a great one to work with. The guys that come to spray our lawns are friendly. Like how the prices don’t keep going up.
absolutely 0 stars no one could positively identify the bug accused me of wanting free sprays did not come with right chemicals after 4 attempts i still have the same bugs and also ants which if you are in the pest control business i would …
If I could give this review 0 stars I would! I ordered one bug spray the beginning of this year. They have either came out or contacted me each month about how they couldn’t spray because of my dogs or calling me to let me know they are …
Bugnappers came and treated our yard for bugs. They were quick and the tech was very professional! He did a great job and it is so convenient not having to be at home when they come. Quick and easy!
i like how they soak the sides of the house instead of other companies using gas or a mist. i use them twice a year and seem to be bug free throughout the year. they will come whether your home or not and the technician will not bother you. i always ask for a heads up call before they come and they always accommodate that request.
We have used Bugnappers for five years and they have been great. We don’t need to be home and they send invoices via email. They not only do bug services but also lawn treatment such as fertilizing!
Used this company about 4 years ago and would not recommend their service. Guaranteed no bugs for 30 days or promised reapplication for free. Called about 25 days later as bugs were still present. Technician did not return until after 30 …
I had bugnappers come out to spray for wasps and a yellow jacket nest. They came out and sprayed but missed the yellow jacket nest. Had them come out and spray the missed nest again and they were successful at getting rid of them. The …
Okay for 1 reason I’m writing this review is their customer service is not professional, for the first time using them ever it took calling them twice to get them over to my house to get it sprayed for spiders. They came out the middle of …
Would post zero stars if I could. I have never had a more horrible experience with a company before.
Found them at a “Home show” and agreed to an initial visit- no contract. We made …
As with many other customers, DO NOT USE THIS COMPANY!!!!! Made arrangements with them to spray, was home when the supposedly showed up. Which they didn’t. Have argued with them multiple times on the phone. Told me they were there, even …
We have not personally used this company’s service. However, I just had the most pleasant telemarketing call. She was polite & friendly. She was brief, yet informative. I wasn’t aware that Bug Nappers offered so many other services …
I’m here to edit my review. I spoke to a representative of the company today. We have come to an agreement and she is working with me to fix my account. She apologized profusely for the way I was treated and is working to resolve my …
They came and cleaned out of air ducts. They were prompt, informative, clean, respectful and detailed. They took pictures of our air ducts for me to see. Wow what a difference. I would highly recommend them
On July 9th, I received Excellent and prompt Customer Service as well as Educational understanding of Bed Bugs – AMAZING. My home was infested with the bugs due to a family member who brought them from their Colorado residence when they …
We used The Dust Abductors (a subdivision of The Bugnappers) to clean out our heater and dryer vents. They came early to the appointment and were quick, professional, and efficient. My allergies seem to bother me much less since they came …
We have had the Bugnappers spray for bugs as well as our lawn and trees fertilization for over three years and have been very pleased with their services. They are very courteous when they come and always inform me what they will be doing as well as ask me if we have any problem areas or concerns. Our yard looks beautiful!
Prompt response to get on the schedule. Tech that came out ( Chance) was super friendly and completed exceptional care to my yard and home. Would reccomend anyone to use this company. I love that its a mom and pop family owned business too. Service area was West Weber.
I would definitely recommend bugnappers to anyone looking for pest control! They responded to my call immediately and came out to our home as soon as they could. They were very friendly and personable as well which was a nice surprise ☺️
Did Bugnappers come to my home on Friday the 15th? I did not see them or talk to them. They did not leave a sign. I left explicit instructions that they talk to me before doing any work at my address. Please cancel since you cannot follow our instructions. I just paid my bill on April 14.
It is so nice not having bugs crawling around in our home, especially spiders. We have always had on time service and the staff that calls us are friendly. The men that come to spray always let us know that they are here to spray.
I used these guys last year and actually was somewhat pleased and planned to use them again this year when I was ready to do so. They decided to just show up at my house and try to charge me another spraying fee when I didn’t even ask them …
These guys come out and continually do a really good job. They soaked everything around my home really well. They offer to come back out if anything was missed or needed a touch up. I like that I don’t have to be home and take time off of work, that they come out, do their job and leave me an invoice so I can take care of it later.
It looks like he sprayed in all the necessary places. I will know better tomorrow when the sun hits my back wall. The worker spoke to me briefly & was very pleasant, explaining what he had done.
I called this company with short notice and it being Christmas holiday and they still came to my home the next day. My wife and I were waking up with super dry throats and head aches. They came and spent about an hour and half and cleaned all our vents. We no longer are getting sick symptoms. Thank you
I feel like Bugnappers provides a good value for pest control services. I shopped around and found that no one could get close to their price. They take care of the bugs, which is what we need, and provide a “warranty” on their services, …
This company has been terrible! The office staff does not remember the lies they tell you. Their stories are not consistent with each other. Just asking for a correct statement showing the payment has been made. All the reviews about the office were correct!
We tested them out with just one application two months ago and it has been a night and day difference from this time last year to this year. They assured me it was not toxic to dogs and I’m happy to confirm they were telling the truth. …
The Bugnappers have done a great job with insect and spider control over the past year around the exterior of our house. We have noticed a significant decrease in the amount of box elder bugs and spiders on and in the house as a result of the exterior treatments.
They came and vaccumed out my furnace ducts. They actually removed each and every grate. They washed each one and after brushing and vaccuming all the ducts and returns put the covers back on. So kind to move my dryer and though my clean …
We’ve have tried 6-7 different pest control companies over the years and never really satisfied until we use Bugnappers. We use them consistently now and have never had anything but good experiences, good service and most of all good quality product. We will continue to use them for sure! We would HIGHLY recommend them!
I’ve been using Bugnappers for over 5 years. They are by far the best pest/weed/spider company that we have ever used. We’ve used many different companies in the bast and none of them can even touch what The Bugnappers have done for us .The customer service is top notch and they always make sure to put the customer first!
Avoid this pest control company at all costs. They will perform services not asked for but will adamantly claim they were asked for. We asked they call before they perform any service to ensure we want the service but never received any …
There Duct Abductors program is so AWESOME. The guys came out and cleaned our air ducts and did such an amazing job. Call them if you need your ducts cleaned or need bugs and weeds to go by bye.
We bought a new house and needed our furnace and dryer vents cleaned. They arrived on time, were super professional, and did an amazing job, definitely recommend them, and would absolutely use them again! They were less than half the price of the of the competitors. Very happy we chose them!
In general I am pleased with the service. We haven’t had any bug issues for years since using them. They have recently been doing lawn fertilizer service for us as well and my lawn looks really good. I feel like I am paying them to come …
What an amazing company! You can tell a lot about the owners and management by their employees. Trevor sprayed our home for bugs today. Not only did he have an AMAZING attitude, he was extremely professional and accommodating. He went …
We have been using Bugnappers for years and are very happy with their service. They always call a day ahead to confirm they are coming out due to our locked gates and dogs. We never have bug/pest issues inside our home or garage. They …
The technician that came was very informative, knowledgeable, and professional. He did an excellent job of figuring out our needs and explaining his recommendations. He also throrougly explained the products he was using.
Not sure they sprayed the back yard. Gate was closed, but they didn’t come to the door to have me open it or ask if I wanted the back yard sprayed. Didn’t know the were coming or would have had the gat opened.
Otherwise very pleased with service.
We’ve been using Bugnappers on the property for years. Not only has it been a huge help keeping the bugs under control, they just show up routinely, spray for bugs and send me the bill, it’s so easy! Also the techs are very knowledgeable and make great recommendations based on seasonal or geographical scenarios.
Customer service (Amy) does not listen. They have serviced our property without permission but claim they call every time. The last service was being done as I got home and found a text message that I had “not” seen or replied to …
I contacted the Bugnapper crew due to having problems with ants and spiders coming into our attached garage and shop in our back yard. They sent someone out to come spray the inside and outside of the house and shop with in a day of …
Way better prices than competitors, don’t try to cross sell you super hard, and work with you via payments. Don’t waste your time with expensive companies like Barlow who try to suck every penny from you
Bugnappers claimed they came and sprayed for bugs. I seriously doubt they did. The first time I had them come, there were dead bugs everywhere and I was home and had to let them into the gates for the backyard. The second time they came, …
We were very displeased with Bugnappers service. They missed some of the things that we’d been told would be done and their scheduling sucks! They call the day before they’re able to come out and seem to have a problem scheduling people out …
Adam was awesome! He came in and did the job thoroughly. He was kind and didn’t mind going back to recheck the corners and hard to see spots. Recommend Adam for future jobs because he quick and thorough.
I would give this business zero stars if I could. Their tech did not let us know they were there so they sprayed through open windows onto furniture where we have pets and people. He sprayed my fruit tree which he was not supposed to. When …
I have been using bugnappers for about a year now. They service my 3100 sq ft home for bugs, spiders and other crawlers, also lawn ferlization, ac unit, and duct cleaning. Their office staff has been amazing and honest and at times fun to …
HORRIBLE SERVICE…wish I could give NO stars! I’ve lived in my house for 10+ years and NEVER had any issues with any type of bugs. My husband has always used spray that he bought from Home Depot and sprayed our house and outside areas in …
Great service! My dryer vent posed some big challenges, but the Bugnappers cleared it and cleaned up after themselves in less than an hour. I will definitely be using their services again! ⭐️⭐️⭐️⭐️⭐️
If I could give more than 5 stars, I would. My son has severe anxiety. We had A LOT of earwigs. He wouldn’t take a shower or go to bed for fear of the critters. I rent and my complex paid a company to come spray. The guy came and …
Really nice gals on the phone. Worked with me to make sure the fix the problems. Had an issue about the dogs being out when they are coming. But It is going to work out. Very nice and professional. Looking forward to our next service. …
He was in and out of my place in 5 minutes.i watched him from start to finish. Disappointed that a house my size only takes 5 minutes to spray. Not sure of the quality at that point.
Really nice technicians always with this company . Been using them for several years now . Very pet friendly and easy to work with . Quick response time as well ! Highly recommend .
Called to see why I was being charged so much for a service they performed. The girl helping me just snickered at me like I was stupid because I had to ask a few questions to get her to clarify why it was such a large charge. …
They called to tell me they were coming out to spray and asked if I wanted an extra lawn treatment, I said no but they did it anyways and charged me for it. When I told them I never agreed to it the girl on the phone just said “well it says …
I have been using Bug Nappers for about 2 years now for exterior bug control. We have been pleased with the service and their follow up to maintain a bug free home. I enjoy that they do follow up with different products they have available …
The first few months I worked with these guys, there were some issues that I attempted to resolve with their customer service. They were not able to help so I wanted my account terminated. One of the owners called me to hear what was going …
These people are the worst. HIGHLY RECOMMEND YOU DO NOT USE THEM .They show up after you tell them not to. They spray your home anyways then expect you to foot the for for a service you DID NOT give them permission to do and then do it again the next time as well
Edit. The day after I left this original review. The owner called me to argue about it. Then he tells me that he’s going to reply to my review saying that it’s all lies what I said. Rather then try to make things right with me and keep a …
I have used Bugnappers for several years now and they do excellent work. Prices are great. I have referred numerous neighbors and friends and they are satisfied.
My doorbell camera shows them leaving the invoice on my door but dosen’t pick up them doing anything to my house. They never rang the doorbell just walked up. There is no way they sprayed my house without my doorbell camra picking it up. I don’t think they did anything.
Had them come clean the heating ducts in our new home, service was awesome, they were on-time, knowledgeable, thorough and professional. Great experience, will recommend their service to everyone I know.
RUN! If you are considering using this company, my only advise is to RUN and never look back. Very unprofessional. Read the reviews (wish we had). Bug Nappers will do applications even after being contacted and asked to stop. Our lawn was …
Technician was right on time. He was cordial. He spray the inside first and the spray was so strong my wife had to leave. After an hour and a half I called bugnappers to see if it was okay to wipe up the puddles of standing spray still on …
We struggle with Box Elder bugs and Bug Nappers has made a huge difference. I had requested an additional treatment before winter, and they responded fast and did not charge for extra treatment. I can’t wait to use them in the spring. Great job!!!
Was impressed with their vent cleaning services so we decided to try them for pest control and weed control. After one service the ants were horrible, and more dandelions in my lawn than before. My fiancé told them we no longer wanted their …
Air duct cleaning. The technicians were great — friendly, personable, efficient. They took the time to explain their procedure, and were not put out by having to move clutter to get at some vents. I highly recommend BugNappers for this type of service, tree spraying, and pesticide spraying.
These guys have been a god send. With us being in a new construction area and so much digging and movement of dirt/land, we definitely noticed a lot of spiders and insects mainly externally but it also starting to move inside as well. …
Very, very unhappy with the service. Not only have we had MORE spiders and ants inside our house since using their treatments, the technicians are not professional at all. I was in the other room and came out to my kitchen to see the …
We have been trying out bugnappers for a while now and at first we were super excited to hopefully get some bugs under control year round. Sadly they seem to have a hard time communicating. They have sprayed multiple times without our …
I love the Bugnappers. Treatment always works to kill all the spiders and littler critters around my house. Strongly recommend! If I could give ten stars I would. Hate the bugs but I love the Bugnappers. Also love their lawn care program. …
The technician was an hour early. I was not home. My family called and told me the tech was spraying around the property. I was home in less than ten minutes. The tech had sprayed all around my property including 2 pair of gym shoes, five …
We used this company back in 21. After they supposedly treated our lawn, I’ve never had so many weeds. It’s like they fed them. After contacting company to complain, they sent a guy out to spray again. I stopped them and told them we …
I had a horrible experience I would ask for one thing and they would give me another. My weed never were sprayed or killed, them to come and spray weeds and spiders, and they decided to come twice and then told me that that’s what I had ordered. I will no longer be using their services.
Called them multiple time to come back and spray the ants at our place still have yet to return the call it’s been over a month.
Colton is amazing! Definitely the best!!!
Best service around town! The employees have the best customer service! If I were you i would defiantly hit up The Bugnappers, they really know what there doing!
Very prompt service and it seems that they did a very though job. Will definitely sign up to use them permanently.
Great quality service! Recently had my lawn aerated and fertilized….green green grass! Looks awesome!
bugnappers were amazing! I had the best costumer service. We will definitely be using them again.
Trevor was friendly and professional. They always do a great thorough job. My wife hates bugs and bug appears is the answer.
This company is awesome! Had great service, and have never had any problems with them! 😀 super friendly as well!
I absolutely love these guys! They have always been 100% professional and have given me their complete honest opinion as far as which services are right for me 🙂
These folks have been great in taking care of my yard and house. I would recommend them to anyone. Two thumbs up from me.
Came to my house and sprayed without permission now trying to bill me ! Not gonna happen! Said we called so that means we can come out WTH no it doesnt!!!😡 …
Always let us know when they are coming. Have had good response and willing to come back if we have a problem with any bugs returning.
Thanks for your good work!
Their service is great, they are knowledgeable., helpful and friendly. They use child and pet friendly sprays also they are great with big dogs.
Sadly this post is nothing to do with their service but their attitude. Sitting at a red light about 11:25am today 5/25/17 in Roy by Triple stop waiting for the light to change, Flipping the flip case on my phone and I hear a honk, look …
Great and reliable company with a friendly staff and affordable prices.
The bugnappers is by far the best pest control business period. They have great employees who take pride in their work. I will always go threw the bugnappers.
They are excellent to work with. We use them every year in my business and at my home.
I’ve been with Bugnappers for almost 20 years! Best service, great prices, always on time. Would recommend to anyone.
Only giving a star because you have to to leave a review. Don’t use these people ever! Worst people to work with. You’ll come home to an invoice whether you approved the work or not. Billing department is horrible!
Very professional and paid attention to details. Price was extremely affordable. I will definitely tell my family and friends about your service.
Very happy with the work this company did and their customer service. They’re so easy to work with and are up front about what you’re getting. Thank you!
The guy that sprayed, I believe his name was Colin, he did an awesome job and I was very pleased. 🙂
Don’t use them. First they tried to convince me I had made and appointment when I didn’t. Then when I said I wasn’t going to use them I was harassed by phone call using different numbers and the lady was really aggressive.
Do not do business with them. They spray without a verbal consent and tell you your account is setup that way that they can come spray. Do not use them!!
I’ve used them for years for my lawn and will continue to do so at my new home. Great service and friendly workers
I’m not sure if the bug spraying actually does anything they sprayed indoors a month or so ago and I’ve seen more ants and box elder bugs than I normally do :/ they sprayed outside today so we’ll see.
I got charged about 2 years ago for service never completed. They continue to call me even though I have told them multiple times to remove my number. Each person who calls tells me they will put a note to take down my number and they never do. I have at least 7 blocked numbers they call from. Horrible company!!
acct. number 26672. I found my service today to be done professionally and the tech was very courteous and willing to help in anyway. Thank you. I hope it will kill my wasps.
THE go to people for pest control. They have kept the crawly criiters away at my casa for years. Great service, and the techs are always nice, courteous, and conscientious.
Love bugnappers! Very fast and efficient. Trevor was very nice, and even willingly hopped my fence when I couldn’t find the key to open it 😂 will definitely use them for all future needs! …
We have been using them for years for the pest control and have loved them. Just had them spray our gravel we have had a huge goat weed problem and they killed all of it!
They had the best price. They always contact us to let us know when they are going to apply. They answer any questions when we call. They always leave a notice on our door indicating the application was done. We like them
Have been a customer for several years, and very happy with their service. They always notify me in advance for my pets and close gates when finished.. Price and service is great.
Don’t use this company!! They burnt and damaged our lawn and after telling me they would take care of our last bill with them because of the damage. They called to collect a payment. They make promises they don’t follow through with. Don’t trust them horrible service
Showed up without an appointment. Not sure if they sprayed got an invoice on my door. The office worker was very rude when I called to complain for spraying without my permission!
They are quick, efficient and they young men are so nice. They handled all of my concerns super quickly and I didn’t have to sign any contracts for them to come back all the time
Company does not call before spraying so I can kennel my dog. When I called they said I have to request to be contacted before spray. Do not use this company.
We have had a great experience with Bugnappers. They have always been professional and I would recommend them to solve any Bug problem. Thanks Bugnappers for getting rid of our bugs.
Horrible service. Refuses to give exact appointment time. Just gives estimated day as if I have nothing better to do than wait around all day for them. Maybe all their other clients don’t have jobs, but I do. They came and did the outside …
Had a good experience at first then the service became average at best over time. I started doing my own pest control and it’s been a-lot easier than I thought and I have had better results.
Had a little problem, but bugnappers called and redid the job up to my high standard!
DO NOT USE THIS COMPANY!! I have never written a poor review for any company in my life but this company is horrible!! Still have spider, box elder bugs etc after over a month!! Terrible customer service (very rude people). Don’t show up …
Do not use this company! They performed a tree spraying service on the property without permission or approval. When I tried to get it straightened out, I was given the runaround, and told they talked to the account holder when the account …
They are scamming people. They make you think it’s just one service that you pay for and then they will call and if you don’t answer or tell them no you don’t want the service they will come spray your house and demand money. ANY OTHER PEST CONTROL IS BETTER THAN THIS COMPANY.
I was previously using a competitor and this summer started using Bugnappers for my business and my home. They are really great to work with. We are extremely please and I highly recommend Bugnappers
The technicians were very friendly and did an amazing job. They showed us before and after pictures as they we working. Very knowledgeable and professional!
I wish I could give this company 0 stars. They are absolutely horrible. Their customer service is a joke. They have no clue what they are talking about when you call and just continue to give you the run around. They need some education on …
Great company! With top notch service! I would never use anyone else. The technicians are very knowledgeable and the office staff is extremely nice! Most definitely would recommend to anyone!
I’ve used them for years! They always do a good job, and the techs are always friendly & do a good job.
Acct: 2633
* On 2nd application this year a antique sewing table was knocked off my lower …
Don’t use this company! Almost all the good reviews you will read are written by company employees. If you go to their Facebook page as opposed to here most of them admit to being employees when giving another 5 star review there. …
Just awesome people to work with. They understand were human. Humans arent robots. Since having them recommended through a former co worker. Not seen a bug sense. These guys are AWESOME!!!
Been using this company for the last three years and my lawn couldn’t look better. I have and will continue to recommend them to others! Thanks for the good service!!
Yes this is Sandy Hood and I have been really really satisfied with my service and Michael Wooton I think is how you say his last name has been doing a great job I know he’s been out here a few times and I am very happy with Bugs Napper as …
Are you people running a scam? In 2016 we had you do 1 treatment for bugs. Then that winter you sent a bill for ice melt that we never ordered or received. After multiple calls, the issue seemed to be resolved, but last we received a call about said ice melt and today got a bill. What are you playing at?
I’ve been using Bugnappers for regular lawn treatment (weed control and fertilizer) for three years now. They’re cheaper than Scotts and my lawn looks amazing! Not a dandelion in site.
I’ve been using the bugnappers for years my lawn is always the greenest on my street and I dont have any problems with bugs in my home they are professional and respectful when at my home, they call and text to confirm that my wife or I will be home and let us know they are coming out. 15531
I’ve been using The Bugnappers for over three years now and I haven’t seen one spider in my home yet! They are always so professional to do business with.
Acc#24724
I love these guys. They have always done a good job for us plus they guarantee their work so I can call them anytime I have problems. These guys are a locally owned Utah company and great to deal with compared to other companies I had.
Seriously run and I mean run from this place don’t even call for quotes or questions they took down my address when I was asking for a quote I said I would think about it and get back to them but not to send anyone this morning I look out …
The company man was fast and very efficient and as far as I know he did a thorough job. I would use Bugnappers again!!!!!
Last year came and sprayed and was happy and gave you 5 stars. This year gas turned into a night mare. You guys came out on the 14th. I saw a few bugs so thought I would get ahead of the problem. Called and they came and sprayed. 3 days …
There work is amazing they are in and out quickly and I have had no problems with weeds or spiders since my home got sprayed
Awful company. Do not use this company. They are dishonest and will break things in your house and refuse to pay. …
Awesome company! They come spray my house whenever I need bug service done. Always professional and they get the job done!
Have had these guys spraying my home and my daughter’s home they do a great job and have no bugs inside house. They are dependable and easy to work with .
The Bugnappers did a great job and were very professional. Brody especially was quick and efficient. I would definitely recommend using them!
Was referred by a good friend. Sounded great low price no contract. Thought I was very clear with the salesman on what i wanted. Was charged for multiple services that I didn’t want. I will not be referring anyone. As to anyone looking you have been warned.
I love these guys. The employees are very nice and the work is phenomenal. I was very pleased. I have had my lawn done, my carpets done and I had ice melt delivered. I will continue to use this company. Thanks guys.
Ive never been happier with a lawn fertilizer and pest control service all wrapped up in one. I really appreciate the heads up phone calls so I know when to keep pets out of the yard. Small gesture, BIG DEAL!!
Alan we great! Very professional and he did a great job! Very thorough and efficient!! It looked like the whole house was going to be very protected.
Terrible customer service. Spoke with the company multiple times to tell them we no longer want there service. They have continued to come to our residence and spray after cancellation and continue to bill us. The follow up call took …
THE WORST COMPANY WITH THE WORST CUSTOMER SERVICE. DO NOT PUT YOUR TRUST IN THESE PEOPLE TO RENDER SERVICES. The office manager essentially called me a liar when I refused to pay $45 for services that I had no proof were done on my home. …
Absolutely recommend them for any kind of pest control they are efficient , adorable and professional and they always have amazing and pleasant understanding techs come out . they offer services you can’t find anywhere else . Thank You for your services
Definitely recommend them… used them for the first time to fertilize and spray for bugs.. love how my lawn greened right up… will use them from now on
Terrible company to deal business with. They never showed up to spray and then tried billing me for two sprays. Talked to the manager who informed me they were just crediting the sprays due to the tech being terminated for billing for …
Been with them for many, many years. I have never been disappointed or dissatisfied
Absolutely horrible customer service!!! How many times do we have to cancel service before they stop billing? Seems like invoices just appear but have never seen a technician. Dealing with Leyle was the most frustrating customer service …
Initially signed up with the bug snappers by chance. And started having my parents home, where I was living, serviced. I transferred services to my new house when I left. A few months later my parents, who are extremely picky on pesticides, …
I signed up with Bugnappers for their Tenley Foundation fee-for-service program. They came to spray outside after the last freeze (everyone knows bugs come inside when it freezes) when their contract said they would come before, and now …
I had this company perform service on my home in June 2020 and had multiple bug issues within 2 weeks and after 1 month of the service date. I contacted them about it and they wanted me to pay for a retreatment. I declined and asked to be …
We’ve had the same issue with this company. Coming over and spraying unannounced even after my wife explained to them NOT to come unless they talk to one of us before, they showed up anyways. My wife asked them to leave after being yelled …
Bugnappers has done our home for years. They are thorough and we rarely see a spider in the house. They also reduce boxelder bugs, hornets, and other pests. In the spring they spray our fruit trees. Acct No 732
After reading other reviews I see I am not the only one they have done this too.Been doing business with them for years, BUT…. the communication there is horrible.. i told them to call before coming out but they came anyway. So then I …
I have to warn people against Bugnappers and their fraudulent business practices. Don’t use their services! They charge you for services they never performed. They don’t show up when they say they will and don’t bother to call and let you …
Ive had an account with The Bugnappers for a while now. I have no complaints only compliments they are great to work with. They inform you before they come out and are spot on time. I have also used their Vent clean service fantastic!!!
I really wish I would have seen these reviews first. I’m having the same problem with so many bugs coming into my house after they sprayed. I’m calling them back tomorrow. I hope they make it right by coming back and spraying. But with …
Worst company ever! They cancelled my first appointment and said they would reschedule. They showed up two months later without calling, also spraying all of my clean windows, and left a bill. I called to tell them I just had someone else …
bad customer service! i had ordered a winter and spring spray, they came and sprayed a couple more times that i was not aware of and did not authorize!
when they come to spray, they do not knock or notify you they will spray, they …
Do not give this “business ” a chance to take your money or your information. They will take your money and continue to bill you even though you have refused their service. They are bullies and thieves………update, a response with a …
THESE PEOPLE ARE CROOKS – DO NOT USE THEM! I Signed up for a single application. Was happy with it – paid for it. My wife looked out one day and saw their truck pull into the drive and went out to ask why he was there. he said he was …
My complaint is their book keeping is very slow to input payments. Also they guarantee work will be done in spraying my attic, they were unable to access half of the attic between the main house and addition but only discounted my bill by $10.00. I’ve been a customer for many years guess that doesn’t account for much with them.
Had a friend that worked in the call center and he said that they make all the employees write a five star review before hiring. Please be careful they are known for scamming people into this service. …
Great customer service😊
chance helped bring my lawn back to life and was very friendly! They also spray for bugs and was very respectful on my property and ensure I was taken care of! …
My wife and I decided to try out pest control for some growing wasp nests in various parts of our home. If the wasps were taken care of, we probably would be giving a great review. However, since we don’t have any other pest problems that …
Me and my family have used Bugnappers Since 2006. They always do a fantastic job. We never have any problems if we need them to come back out. They Definitely stand by their 100% Satisfaction guarantee. plus my price never goes up
I love it. it’s a family owned business and it shows. The techs are some of the kindest and hardworking people I’ve ever seen. The office staff works with you no matter what. I recommend them to everyone I know. They have some of the lowest prices in the area. Go with them! You won’t regret it!
I love the Bugnappers Pest Control. They have done a fabulous job. They are very kind and caring. They take very good instructions and notes. If i ask for something specific they do it no problem. I love the customer service staff. When i …
This is a fantastic company!! The service provided by this company was the best I have ever had when it comes to pest and weed control. All of the people are very nice, they are also very helpful. The owners have created a great business …
This is a poorly ran company. We used them a couple times for year or so, until they decided to show up without authorization and spray, leaving the bill on our door. When we called to tell them they made a mistake, we did not order …
Nice techs, nice customer service reps, extremely poor products. Lawn has more weeds than ever, more brown spots than ever. They sprayed grass killer where they wanted and not where I wanted. The young tech tired over our flower pot and no …
Love Bugnappers! We have used them for a couple of years! Very rare that we ever see a spider. And no we are not employed by, related to, or friends with anyone who works there. Keep up the good work! Love the low prices!!!
I’ve had a terrible experience with this company. I hired them for a one time service for my mother. Which the one time I requested was for outside service and some ant bait. They didn’t leave the ant bait as requested. Still charged me for …
I love BugNappers! They have stopped my biggest fear from entering my home… SPIDERS! Thank you for being awesome and providing a great service at a great price. They are also really good with payment terms. I went out of town for a couple of months and they worked with me the whole time I was gone. Thanks again! 30874
Wonderful to deal with. Trevor Gardner did an outstanding job. He’s one of their best.
Thank you
I would give this company negative stars if I could. We ordered spider spray last fall and it was great. All the sudden they came spray for “Spring Root Zone Feeding and Spring Dormant Oil” without authorization. I called the customer …
First off… BUGNAPPERS ARE AMAZEBALLS!!!! FOR GETTING RID OF ALL OF THE PREVIOUS TENANTS (spiders and bugs) BEFORE US!!!
Second … I’m shocked to read the past negative reviews as we have NEVER had a …
Can I give ZERO stars?! Soooo many bad things about this company. First they came and tried to provide services that weren’t requested. Luckily I was home for 2 of them. Came home one day and the guy was about half way done on the exterior, …
After they left a voicemail telling us they were coming out (after bothering us relentlessly for weeks), my boyfriend called back and told them AGAIN that we did not want their service. I come home today with a bill on on our door for $45 …
We have used this company for over 10 years now and they have always performed well. Our house has been almost bug-free for 10 years. The only time That we see spiders is when they come in from the drain in our upstairs bathroom and that is …
I love the bugnappers they are awesome. they go out of their way to take care of you..my yard looks awesome.and I have not have had any bug problems.my yard was horrible so many weeds and just ugly.now my yard is beautiful because of them. …
I am pleased with our service! The team members are courteous and accommodating to the needs of the customer. I haven’t seen a spider since our first treatment. Highly recommend The Bugnappers.
34087
I like nothing about this company. I called them for pricing I said no and the next thing I know there is a guy spraying my yard from the company. I called and ask what was going on I didn’t sign up for your service. They said ok will …
The one star is for the politeness of the employees that call for this company. Beyond that, I have received appalling “service” from The Bugnappers. When they called for my business I said they could come spray on the condition that they …
Horrible customer service. I wouldn’t even give them a star if I could. We just bought a new house and we have a horrible wasp problem. I called before we moved in to have them taken care of and was told someone in the local area would …
We are very satisfied with the service. The technician was efficient and polite.
I had a SERIOUS box elder bug problem, and have been using Home Defense and other household remedies that are safe for my kids and my pets without any success. I saw one of their trucks down the street at my neighbors house and called them …
I love Bugnappers! I wouldn’t go without them. They’ve sprayed our home for 10+ years and I’ve rarely seen a spider (and if I do they’ll come back out and respray). They even spray inside my window wells and around the playhouse. They call …
I see complaints about their billing. I have add issues with extra services that I did not request being provided but they have always been great to work with and make things right. I use them for bugs and lawn care and have for a few …
Extremely happy with their services! They took care of the bug problems that other companies couldn’t handle. Other companies just want contract agreements and don’t spray enough. I will always use bugnappers. Their techs do a great job spraying!
Great company with awesome effective services, they do my lawn service and pest control and works better than any other I have used. Bugnappers has a customer for life! Love the service, they also do awesome duct cleaning at a fair price. Thank you for the great service.
They are great they do a great job my trees produce more fruit than ever. My Bushes and my lawn look great. Their pest control is great to. Every since I’ve been using them I have had no bugs.
We’ve used Bugnappers for many years for pest control. They are always courteous and the treatments are very effective. A few years ago we used them to fertilize our yard and were not totally pleased with the results, but if you need pest control, they’re great.
Wife order one, I repeat one, insect spray around our house and garage. Two months after the first spray my wife got a voicemail saying they would be coming in the morning to do a 2nd spray. Within hours of receiving the voicemail, my wife …
Bugnappers is my go to pest control. They treated our house inside and out when i moved into my house last year. Didn’t see a spider the rest of the year. They’ve come back a couple times to keep the bugs out, and surprise! It works! We …
They’ve been great about coming out and taking care of our fruit trees. The cherries are finally ripe & NO BUGS! YAY! They just came & sprayed inside today so I’ll update on that part later.
We have used Bugnappers for almost three years now. We love their prices and communication and if need be payment plans when in a financial jam.. We recommend them to everyone who asks about bug control. We love that they do inside and outside bug control. #23700
Very professional and kind! He went above and beyond what he needed to. I will definitely recommend bug nappers to family and friends.
The way this company is awesome. My Family and I have used Bugnappers for years. They don’t use contracts and every time we have ever had a problem they come and fix the problem immediately. They have also never done a contract with me. …
They seem to not get the hint when you send them letters, talk to them on the phone,and even in person. What does it take for them to understand, when someone requested no more services, that doesn’t mean come on service my yard please. …
Have been disappointed many times by this company. Waited for tech to come and spray for spiders. I end up calling after 5pm and truck broke down. I ask if tomorrow evening works and they don’t have a truck in my area. If this company …
Techs that come out have done good job. Gave 3 stars because this 2nd year used them and even though no contract, show up even when told not to and then bill for services. Supossed to be fixing an issue, but have heard nothing since talking to tech last. When call office am told “I signed up for the services”.
If I could do a zero stars I would. They are the worst company I have ever dealt with. I just received a statement in the mail yesterday that shows that I owe $45.00 from 10/20/14. I called and they were not very nice about working with me …
I LOVE Bugnappers, they are so customer oriented. Work with me on payments (which are on Cheap anyways depending on how many services you choose) they listen to what you need done. And are always back out to speak on time. Or if wasps build another nest weeks later. Free of charge! Definitely recommend!
We use this This company every year. They are professional and because of their spray we don’t get any bugs, wasps, spiders, etc in our house. Highly recommend it.
They spray my yard a little pricey 100 dollars a spray for my house for bugs ect each time kinda insane they don’t give you a better price if you sighn up these people are making tons of money
After several treatments that left me having to
hire someone else to clean up my yard, I called and stopped all treatments and followed that up with written verification that I did not want them to do any …
I really like the Bugnappers. I have had them coming out for a couple of years now. They took care of the ant problem in my kitchen, I rarely see any spiders in the house and they spray the waves to get the wasps. I’ve been very happy …
We basically live on a farm and without Bugnappers the house is covered in box elder bugs, flies, and all types of creepy crawly visitors. Thanks to bugnappers, they work on my schedule when I ask them to come. Once they sprayed the …
Bracken, the technician was very professional. He informed me as to who he was and what he would be doing. He was very personable and respectful of my home and it’s surroundings. When he finished he again explained what he had done, asked …
We’ve been using this company for years now. They are always so professional and nice! I always appreciate the call before they come and finish in a quick and timely manner. I wouldn’t use any other service! We even have all of our neighbors using them now 😁 …
I have used Bugnappers for 3 years now and am very satisfied with their service. We have them spray an exterior bug barrier and it has reduced the number of spider around our house. We request a call ahead so we can put our dogs away and …
They great every time I had an issue with wasps they came and took care of the problem, not only do they spray for bugs they also do vent cleaning, I had an issue were my grass was half dead they came the same day to inspect my lawn met the owner around great company to deal with.
I have been using The Bugnappers for as long as I can remember. Their professionalism, responsiveness and attention to detail is unmatched by any other company I have used in the past. I am always hearing dissatisfied remarks from my …
I learned of a special Bugnappers were running from an ad on Facebook, I initially was hesitant due to the mixed reviews but we decided for the price it was worth a shot! We have an old house and we’ve been working on sealing it up better. …
I used this provider for duct cleaning for my whole house to include the dryer vent. They said they could clean the dryer vent however they did try in the process they detached the exhaust from my house outside. When I called and notified …
I scheduled an exterior bug spray and they showed up promptly within the agreed time frame and it completely eliminated my spider and wasp problem! Technition Jeremy was kind, professional and thoughtful. I highly recommend bugnappers for any pest control issues!
Never actually saw anyone do the work… just came home to an invoice.
Hired them to do grass treatments and aerating- our yard has NEVER looked as bad as it does now. I don’t know if they didn’t actually do it or they use …
Bugnappers is the best company for keeping the spiders out of my house! They are very efficient and friendly and always do an excellent job. Thank you for keeping my home bug-free!
Arrived day after rain lawn still wet, (Office said wet is no good) when asked about it Tech said water does not bother it. Parked his truck in the middle of the street, but moved it to the curb when I asked him to. He was fast and …
I used to have a big issue with spiders at my home and was never able to fully get rid of them. I heard about these guys through a close friend and they reached out to me within days got me scheduled in. I haven’t had any more issues with spiders I definitely recommend them to anyone. Really humble people.
I’ve used the bugnappers for several years. We have used them to spray for spiders/bugs, for inside and outside sprays. They always do a wonderful job!! Their billing department, and customer Service has been great to work with as well!
Do not go with these people, run do not walk away from them. They came out to do a bundle of vent vacuuming and pest spraying. When they arrived they had no pest technicians so could not do a bug spray. The vent people did a quick job …
Bugnappers were quick to come out and spray our house for wasps and spiders. They are always dependable and get the job done right. We highly recommend them for your home.
Their pest spray does not work and we could not get them to stop coming. We had them do fertilizer (which worked fine) and pest control at the same time.. we called after the first time they came and told them the bugs were just as bad. …
I had my first spray a few weeks ago & my bees are twice as bad now then they were 2 weeks ago. I had asked for them to call me to arrange an appointment time, as I have a dog that is very mean to strangers. I got no phone call for an …
Set up an appointment for my air duct cleaning and dryer vent cleaning. I asked them to come after 3 they came around 2. They spent about a half hour total in my house even though my invoice claims an hour. They didn’t touch my down stairs …
They would take care of bugs fairly well, I did have to call them to redo sprays a few times. The worst thing about this company is that they will come do a spray without needing one, then charge us for it! This happened 3 times with them, …
I haven been using their lawn/ weed care service. The guarantee of taking care of your weeds isn’t terribly accurate. They came to my house and somehow managed to miss a 30 inch tall thistle in the lawn, and a bunch of dandelions, surely if …
I’ve been using Bugnappers for several years. They always text or call before coming. They are good listeners and pass on my suggestions if I have concerns. The last service done by Charles Green was particularly professional. He really …
We’ve used Bugnappers for several years, and for the most part have been happy with their services. One complaint that I had to deal with every year was that they always tried to pressure us into more services than I wanted. Often when I …
We have used The Bugnappers for 4+ years and have been very pleased with the service we get. They always call before they come out and have been very easy to talk to and work with. I always ask what I think are silly questions and they …
Had my furnace ducts cleaned. Showed up on time, did a very thourough job. Did every vent back to the main. Also did a disinfectant fog in each duct. I will definitely use again and refer whenever possible.
Dealing with Bugnappers has been very difficult I gave them specific instructions to treat the lawn for grubs a month later they returned to treat the lawn again, again I asked them to take care of the grubs! Because the treatments were in …
Very rude and unprofessional! My three kids all under five and I were playing outside when they started spraying for bugs. They didn’t care that the spray was getting in all of our faces! He was inconsiderate and was in a rush. Needless to …
Tech who did the work was friendly and seemed to do a good job. Work was done with promise that if we saw spiders and wasps within 30 days they would come back free of charge. Saw bugs within a week or so. Called back on a Saturday before …
Never giving them business again and do not recommend. Due to shady procedures and poor costumer service. …
They are awesome. They always call before to ask if I want the service and then they call about a half hour before to let me know they are on the way. ( I have dogs,so this is helpful to get them inside). I had Kim out today to spray for …
I have been using Bugnappers for about 13 years. I have them spray on the schedule they suggest and am very happy with my lack of spiders and bugs. We have used them for fertilization as well and they even helped save one of my trees. This …
They sprayed my house 4 weeks ago. I called them 2 weeks ago saying the stink bugs are still everywhere. They came out for a re-spray 1 week ago. Just got an invoice because they sprayed again today with out notice. Does not make any sense to me at all.
Really good company and very honest. Angie has been a great one to work with. The guys that come to spray our lawns are friendly. Like how the prices don’t keep going up.
absolutely 0 stars no one could positively identify the bug accused me of wanting free sprays did not come with right chemicals after 4 attempts i still have the same bugs and also ants which if you are in the pest control business i would …
If I could give this review 0 stars I would! I ordered one bug spray the beginning of this year. They have either came out or contacted me each month about how they couldn’t spray because of my dogs or calling me to let me know they are …
Bugnappers came and treated our yard for bugs. They were quick and the tech was very professional! He did a great job and it is so convenient not having to be at home when they come. Quick and easy!
i like how they soak the sides of the house instead of other companies using gas or a mist. i use them twice a year and seem to be bug free throughout the year. they will come whether your home or not and the technician will not bother you. i always ask for a heads up call before they come and they always accommodate that request.
We have used Bugnappers for five years and they have been great. We don’t need to be home and they send invoices via email. They not only do bug services but also lawn treatment such as fertilizing!
Used this company about 4 years ago and would not recommend their service. Guaranteed no bugs for 30 days or promised reapplication for free. Called about 25 days later as bugs were still present. Technician did not return until after 30 …
I had bugnappers come out to spray for wasps and a yellow jacket nest. They came out and sprayed but missed the yellow jacket nest. Had them come out and spray the missed nest again and they were successful at getting rid of them. The …
Okay for 1 reason I’m writing this review is their customer service is not professional, for the first time using them ever it took calling them twice to get them over to my house to get it sprayed for spiders. They came out the middle of …
Would post zero stars if I could. I have never had a more horrible experience with a company before.
Found them at a “Home show” and agreed to an initial visit- no contract. We made …
As with many other customers, DO NOT USE THIS COMPANY!!!!! Made arrangements with them to spray, was home when the supposedly showed up. Which they didn’t. Have argued with them multiple times on the phone. Told me they were there, even …
We have not personally used this company’s service. However, I just had the most pleasant telemarketing call. She was polite & friendly. She was brief, yet informative. I wasn’t aware that Bug Nappers offered so many other services …
I’m here to edit my review. I spoke to a representative of the company today. We have come to an agreement and she is working with me to fix my account. She apologized profusely for the way I was treated and is working to resolve my …
They came and cleaned out of air ducts. They were prompt, informative, clean, respectful and detailed. They took pictures of our air ducts for me to see. Wow what a difference. I would highly recommend them
Hands down the best pest control and lawn care company I’ve ever used.
Their lawn treatments? Amazing
Their pest control sprays? Flawless …
On July 9th, I received Excellent and prompt Customer Service as well as Educational understanding of Bed Bugs – AMAZING. My home was infested with the bugs due to a family member who brought them from their Colorado residence when they …
We used The Dust Abductors (a subdivision of The Bugnappers) to clean out our heater and dryer vents. They came early to the appointment and were quick, professional, and efficient. My allergies seem to bother me much less since they came …
We have had the Bugnappers spray for bugs as well as our lawn and trees fertilization for over three years and have been very pleased with their services. They are very courteous when they come and always inform me what they will be doing as well as ask me if we have any problem areas or concerns. Our yard looks beautiful!
Prompt response to get on the schedule. Tech that came out ( Chance) was super friendly and completed exceptional care to my yard and home. Would reccomend anyone to use this company. I love that its a mom and pop family owned business too. Service area was West Weber.
I would definitely recommend bugnappers to anyone looking for pest control! They responded to my call immediately and came out to our home as soon as they could. They were very friendly and personable as well which was a nice surprise ☺️
Did Bugnappers come to my home on Friday the 15th? I did not see them or talk to them. They did not leave a sign. I left explicit instructions that they talk to me before doing any work at my address. Please cancel since you cannot follow our instructions. I just paid my bill on April 14.
It is so nice not having bugs crawling around in our home, especially spiders. We have always had on time service and the staff that calls us are friendly. The men that come to spray always let us know that they are here to spray.
Have used them for several years no earwigs,no spiders. Also have great Ice Melt !!
I used these guys last year and actually was somewhat pleased and planned to use them again this year when I was ready to do so. They decided to just show up at my house and try to charge me another spraying fee when I didn’t even ask them …
These guys come out and continually do a really good job. They soaked everything around my home really well. They offer to come back out if anything was missed or needed a touch up. I like that I don’t have to be home and take time off of work, that they come out, do their job and leave me an invoice so I can take care of it later.
It looks like he sprayed in all the necessary places. I will know better tomorrow when the sun hits my back wall. The worker spoke to me briefly & was very pleasant, explaining what he had done.
I called this company with short notice and it being Christmas holiday and they still came to my home the next day. My wife and I were waking up with super dry throats and head aches. They came and spent about an hour and half and cleaned all our vents. We no longer are getting sick symptoms. Thank you
I feel like Bugnappers provides a good value for pest control services. I shopped around and found that no one could get close to their price. They take care of the bugs, which is what we need, and provide a “warranty” on their services, …
This company has been terrible! The office staff does not remember the lies they tell you. Their stories are not consistent with each other. Just asking for a correct statement showing the payment has been made. All the reviews about the office were correct!
We tested them out with just one application two months ago and it has been a night and day difference from this time last year to this year. They assured me it was not toxic to dogs and I’m happy to confirm they were telling the truth. …
The Bugnappers have done a great job with insect and spider control over the past year around the exterior of our house. We have noticed a significant decrease in the amount of box elder bugs and spiders on and in the house as a result of the exterior treatments.
They came and vaccumed out my furnace ducts. They actually removed each and every grate. They washed each one and after brushing and vaccuming all the ducts and returns put the covers back on. So kind to move my dryer and though my clean …
We’ve have tried 6-7 different pest control companies over the years and never really satisfied until we use Bugnappers. We use them consistently now and have never had anything but good experiences, good service and most of all good quality product. We will continue to use them for sure! We would HIGHLY recommend them!
I’ve been using Bugnappers for over 5 years. They are by far the best pest/weed/spider company that we have ever used. We’ve used many different companies in the bast and none of them can even touch what The Bugnappers have done for us .The customer service is top notch and they always make sure to put the customer first!
Avoid this pest control company at all costs. They will perform services not asked for but will adamantly claim they were asked for. We asked they call before they perform any service to ensure we want the service but never received any …
There Duct Abductors program is so AWESOME. The guys came out and cleaned our air ducts and did such an amazing job. Call them if you need your ducts cleaned or need bugs and weeds to go by bye.
We bought a new house and needed our furnace and dryer vents cleaned. They arrived on time, were super professional, and did an amazing job, definitely recommend them, and would absolutely use them again! They were less than half the price of the of the competitors. Very happy we chose them!
In general I am pleased with the service. We haven’t had any bug issues for years since using them. They have recently been doing lawn fertilizer service for us as well and my lawn looks really good. I feel like I am paying them to come …
What an amazing company! You can tell a lot about the owners and management by their employees. Trevor sprayed our home for bugs today. Not only did he have an AMAZING attitude, he was extremely professional and accommodating. He went …
We have been using Bugnappers for years and are very happy with their service. They always call a day ahead to confirm they are coming out due to our locked gates and dogs. We never have bug/pest issues inside our home or garage. They …
The technician that came was very informative, knowledgeable, and professional. He did an excellent job of figuring out our needs and explaining his recommendations. He also throrougly explained the products he was using.
Not sure they sprayed the back yard. Gate was closed, but they didn’t come to the door to have me open it or ask if I wanted the back yard sprayed. Didn’t know the were coming or would have had the gat opened.
Otherwise very pleased with service.
We’ve been using Bugnappers on the property for years. Not only has it been a huge help keeping the bugs under control, they just show up routinely, spray for bugs and send me the bill, it’s so easy! Also the techs are very knowledgeable and make great recommendations based on seasonal or geographical scenarios.
Customer service (Amy) does not listen. They have serviced our property without permission but claim they call every time. The last service was being done as I got home and found a text message that I had “not” seen or replied to …
I contacted the Bugnapper crew due to having problems with ants and spiders coming into our attached garage and shop in our back yard. They sent someone out to come spray the inside and outside of the house and shop with in a day of …
Was told they would come in October but showed up today. Was windy and rained this afternoon. Tech was very polite and listened to my concerns.
Way better prices than competitors, don’t try to cross sell you super hard, and work with you via payments. Don’t waste your time with expensive companies like Barlow who try to suck every penny from you
Bugnappers claimed they came and sprayed for bugs. I seriously doubt they did. The first time I had them come, there were dead bugs everywhere and I was home and had to let them into the gates for the backyard. The second time they came, …
We were very displeased with Bugnappers service. They missed some of the things that we’d been told would be done and their scheduling sucks! They call the day before they’re able to come out and seem to have a problem scheduling people out …
Adam was awesome! He came in and did the job thoroughly. He was kind and didn’t mind going back to recheck the corners and hard to see spots. Recommend Adam for future jobs because he quick and thorough.
I would give this business zero stars if I could. Their tech did not let us know they were there so they sprayed through open windows onto furniture where we have pets and people. He sprayed my fruit tree which he was not supposed to. When …
I have been using bugnappers for about a year now. They service my 3100 sq ft home for bugs, spiders and other crawlers, also lawn ferlization, ac unit, and duct cleaning. Their office staff has been amazing and honest and at times fun to …
HORRIBLE SERVICE…wish I could give NO stars! I’ve lived in my house for 10+ years and NEVER had any issues with any type of bugs. My husband has always used spray that he bought from Home Depot and sprayed our house and outside areas in …
Great service! My dryer vent posed some big challenges, but the Bugnappers cleared it and cleaned up after themselves in less than an hour. I will definitely be using their services again! ⭐️⭐️⭐️⭐️⭐️
If I could give more than 5 stars, I would. My son has severe anxiety. We had A LOT of earwigs. He wouldn’t take a shower or go to bed for fear of the critters. I rent and my complex paid a company to come spray. The guy came and …
Really nice gals on the phone. Worked with me to make sure the fix the problems. Had an issue about the dogs being out when they are coming. But It is going to work out. Very nice and professional. Looking forward to our next service. …
He was in and out of my place in 5 minutes.i watched him from start to finish. Disappointed that a house my size only takes 5 minutes to spray. Not sure of the quality at that point.
Really nice technicians always with this company . Been using them for several years now . Very pet friendly and easy to work with . Quick response time as well ! Highly recommend .
Called to see why I was being charged so much for a service they performed. The girl helping me just snickered at me like I was stupid because I had to ask a few questions to get her to clarify why it was such a large charge. …
They called to tell me they were coming out to spray and asked if I wanted an extra lawn treatment, I said no but they did it anyways and charged me for it. When I told them I never agreed to it the girl on the phone just said “well it says …
I have been using Bug Nappers for about 2 years now for exterior bug control. We have been pleased with the service and their follow up to maintain a bug free home. I enjoy that they do follow up with different products they have available …
The first few months I worked with these guys, there were some issues that I attempted to resolve with their customer service. They were not able to help so I wanted my account terminated. One of the owners called me to hear what was going …
These people are the worst. HIGHLY RECOMMEND YOU DO NOT USE THEM .They show up after you tell them not to. They spray your home anyways then expect you to foot the for for a service you DID NOT give them permission to do and then do it again the next time as well
These airduct cleaners were fantastic!
Good price, great people and good service. We definitely recommend them!!
Edit. The day after I left this original review. The owner called me to argue about it. Then he tells me that he’s going to reply to my review saying that it’s all lies what I said. Rather then try to make things right with me and keep a …
I have used Bugnappers for several years now and they do excellent work. Prices are great. I have referred numerous neighbors and friends and they are satisfied.
My doorbell camera shows them leaving the invoice on my door but dosen’t pick up them doing anything to my house. They never rang the doorbell just walked up. There is no way they sprayed my house without my doorbell camra picking it up. I don’t think they did anything.
Had them come clean the heating ducts in our new home, service was awesome, they were on-time, knowledgeable, thorough and professional. Great experience, will recommend their service to everyone I know.
RUN! If you are considering using this company, my only advise is to RUN and never look back. Very unprofessional. Read the reviews (wish we had). Bug Nappers will do applications even after being contacted and asked to stop. Our lawn was …
Technician was right on time. He was cordial. He spray the inside first and the spray was so strong my wife had to leave. After an hour and a half I called bugnappers to see if it was okay to wipe up the puddles of standing spray still on …
We struggle with Box Elder bugs and Bug Nappers has made a huge difference. I had requested an additional treatment before winter, and they responded fast and did not charge for extra treatment. I can’t wait to use them in the spring. Great job!!!
Was impressed with their vent cleaning services so we decided to try them for pest control and weed control. After one service the ants were horrible, and more dandelions in my lawn than before. My fiancé told them we no longer wanted their …
Air duct cleaning. The technicians were great — friendly, personable, efficient. They took the time to explain their procedure, and were not put out by having to move clutter to get at some vents. I highly recommend BugNappers for this type of service, tree spraying, and pesticide spraying.
These guys have been a god send. With us being in a new construction area and so much digging and movement of dirt/land, we definitely noticed a lot of spiders and insects mainly externally but it also starting to move inside as well. …
Very, very unhappy with the service. Not only have we had MORE spiders and ants inside our house since using their treatments, the technicians are not professional at all. I was in the other room and came out to my kitchen to see the …
We have been trying out bugnappers for a while now and at first we were super excited to hopefully get some bugs under control year round. Sadly they seem to have a hard time communicating. They have sprayed multiple times without our …
I love the Bugnappers. Treatment always works to kill all the spiders and littler critters around my house. Strongly recommend! If I could give ten stars I would. Hate the bugs but I love the Bugnappers. Also love their lawn care program. …
The technician was an hour early. I was not home. My family called and told me the tech was spraying around the property. I was home in less than ten minutes. The tech had sprayed all around my property including 2 pair of gym shoes, five …
We used this company back in 21. After they supposedly treated our lawn, I’ve never had so many weeds. It’s like they fed them. After contacting company to complain, they sent a guy out to spray again. I stopped them and told them we …
I had a horrible experience I would ask for one thing and they would give me another. My weed never were sprayed or killed, them to come and spray weeds and spiders, and they decided to come twice and then told me that that’s what I had ordered. I will no longer be using their services.