Physicians Medical Center (IN)

Hospital, PMC Regional Hospital

For primary and specialty medical care services, look no further than Physician’s Medical Center in New Albany. Patients can rest assured knowing … See more

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Physicians Medical Center (IN) Reviews ( 72 )

  1. This company has owed me money since Jan 2019 and it is now June. Every time I call, I’m told an “outside entity “ is responsible for refunds. After talking with a supervisor four times, nothing has been taken care of. I’m sure it would be very different if money was owed TO them. Poor management!

  2. Terrible – the nursing staff was very good, – BUT there were no Doctors available during my over 24 hour stay; not even to check me out before release. I was told there would be a doctor on the premises, NOT! …

  3. Great facility for my in and out procedure. Everything was explained in detail before going under and my partner was in the area to get all the information for my care when getting home. Will definitely use PMC again.

  4. This is the very best most professional staff. Everyone at pmc works hard to provide the best, safest, most comfortable care around. If you need an out patient surgery it is the place to be. I know I won’t go anywhere else.

  5. Nothing but smiles on the faces of the staff, very pleasantly greeted and taken care of. When everyone smiles at work it puts customers at ease.
    Thank you very much.

  6. Had a procedure here that did not go as planned. My husband had to threaten to sue if they discharged me in the shape I was in. Apparently no doctors on site for complications. Ended up staying over night, but this too was a mistake as they …

  7. If I could give this place zero stars I would. They did not let me know that my insurance is out of network and charged me with a bill of $9,482.46, in which they only offer ONE YEAR payment plans to pay it off. I even offered to set up a …

  8. The staff was extremely professional, caring, and nice! I stayed overnight and the facility was super clean, quiet, someone was available at any time that I needed them. I cannot recommend them enough. Thank you for everything!

  9. I was discharged from Floyd to PMC for a lithotripsy procedure the DR said to head over at noon. I got here and they brought me back to triage. The nurses seemed to busy gossiping back here then actually concerned with patients well being.. …

  10. Very difficult to get someone on the phone, that is the only reason I gave 4 stars. I could not get anyone on the phone for a couple hours, and my review was originally a single star, but once we got Kristi on the phone, she was extremely …

  11. Don’t go if you have allergies. My sister took her husband there for a procedure but only after checking with the MD office to assure that the Center does not use any perfumes or air fresheners. She was assured that they do not, but they …

  12. This facility was for the most part ok, but the stay was terrible. I was not informed as to plans for my recovery. They changed billing and messed up my billing address from 5 years prior. I gave them my driver’s license and address and …

  13. This place is amazing. ALL staff are professional and courteous. Dr. Rouben is my hero. I will be on the road to recovery soon. My nurses, aides and all other staff and physians make me feel like they really care for me. They will definitely be appreciated by me forever.

  14. As of 12 January 2017, this facility is undergoing renovation that will not be completed until May 2017. There is construction inside and outside the building resulting in confusing signage and entrances, high noise levels, and virtually …

  15. My husband had a major neck surgery at PMC. The staff at first was very nice, however I found quickly that they do not listen to the patients complaints. My husband complained of chest pain and left arm pain and they told him.and I that it …

  16. I understand wearing a mask.. though I disagree they’re effective. Was forced to change from the mask that I was wearing that actually had some type of protection to a generic paper mask that that has gaps all around and over it for one that they make you exchange when coming in. Sad.

  17. Excellent facility with very experienced nurses. Very clean which really tops many Louisville large hospitals nowadays. Very happy to have super quality care in our hometown. Thanks to all …

  18. My wife had surgery here. Per surgery was great. Everyone was very kind, but after the surgery was the worst service I have ever seen. The nurse was very districted about some personal matter. Felt very rushed to leave, seemed like we were …

  19. 5 star nurses an doctors! Very caring! The guy who did my pain block got nasty with me. When all i asked was what he was doing. He knew he did. Didnt even apologize. The nurse did for him. She said he shouldn’t have talked to me like that.

  20. Just had my 2nd stay at PMC. I stayed the night after a hysterectomy. The room was cleaned and stocked for my care. The staff was awesome. My caregivers of nurses and cnas were so kind and catered to my every need. The food was good and served at my request day and night. I highly recommend the facility.

  21. This is one of the BEST medical facilities in this area. Very clean, well organized, and utmost professionalism at all times. I would not hesitate to schedule anything here! Especially a shout out to Mandy, Renita, Kim and Kelly, wo took great care of me!

  22. This place is top notch. My father had surgery here and could not have received better care. He rarely had to use the call light because they checked on him so frequently. When he did use the call light, they were in there immediately. You …

  23. If you are having a procedure done at this facility that requires anesthesia DO NOT GO HERE! They use a group called One Anesthesia. This group has an F rating with the Better Business Bureau! Look them up in Google and read the reviews! …

  24. Physicians Medical Center is a great center where I have had several procedures done here however I have to note that they are contracted with a company called One Anesthesia. AVOID them all all cost. I have been fighting a bill with a …

  25. The experience the day of surgery was fine. Staff was good and facility was clean and seemed well managed. My problem is that they switched billing companies and I can’t pay my anesthesia bill. I should not have to make a lot of phone …

  26. Wow , this place is awesome. Son had surgery here and ALL staff were amazing. Nurses, CNA’s, anesthesiologist, clerical staff, cleaning staff, and security guard ALL wonderful! The whole place is so clean and organized. From the moment you walk in to the time you leave, it is an amazing experience! I strongly recommend!

  27. I had a medical procedure performed at PMC. The friendly staff made me feel comfortable, and the place was spotless. Very happy with both the service and the timely billing afterward. I even got a follow up call the next day to make sure I was doing well. Thank you PMC nurses and staff!

  28. This was my first surgery ever. I had to have a kidney stone removed from my right side. Before I was called back the receptionist gave my husband a paper so he was prepared for what was going to happen to me to read over. Stating that …

  29. Top notch service! I had an ACL reconstruction here yesterday and I must say that the pride and professionalism displayed by each person I encountered was second to none. Each phase, from checking in to post-op recovery was right on time, …

  30. I had 2 procedures done at PMC Hospital. Dr. Harrell and his crew did the work. Everything went well, all the people I came into contact with were friendly and knew what they were doing. I would recommend Dr Harrrell if you need something done. Thanks to all that work there, they are professionals.

  31. No complaints. The doctor was very attentive as she did not hurry through the follow-up consultations, answered all questions, and did follow ups on a daily basis. The nursing staff was amazing. Always in a good mood, quick to answer a …

  32. I went for a routine colonoscopy. Despite having had one about ten years ago, I was still quite nervous. Everyone at the hospital was so kind and understanding. They seemed to truly care about my comfort bringing a warm blanket …

  33. The nurses & assistants are Amazing. The medical ctr is clean . The ER associates were Fantastic. Dr Richard Sweet the Best dr. for total knee replacement. Kate Hamilton his assistant is Wonderful. They all took the Greatest care of me. Highly recommend this place. They go way beyond to take care if you.

  34. This hospital is “squeaky clean” and the Staff was awesome. Nurse Amber in post-op was wonderful in getting me ready for surgery and very informative as to “what’s next”. The surgical staff was very kind and sympathetic and got on with the …

  35. My husband had surgery here this past Friday, I would highly recommend!! Nurses went above and beyond for my husband to make sure he was comfortable and didn’t feel so nervous. Dr. Shep was awesome too! We absolutely love him!!!

  36. I recently had Medtronic InterStim Surgery for my bladder issues. This is without a doubt one of the most professional hospital staffs that I have ever dealt with. Everyone was so professional and helpful. They go out of their way to …

  37. I had a procedure done here today. This was my first experience here. Everything went great. Everyone was friendly and helpful. They are excellent at what they do. I have a C5 C6 Spinal Cord Injury and am a quadriplegic. …

  38. I’ve had two surgeries here and each time I have been significantly impressed by the quality of service. The nurses are incredibly attentive and caring, and the doctors stop by regularly to confirm what you are in surgery for and to check …

  39. I would not recommend having any services done here, nor will I ever have anything done at this establishment. I had surgery and was kicked out as soon as I was semi-conscious by my recovery nurses. My clothes were forced onto me and I was …

  40. I had a procedure done, Dr Witten and his crew were the best. My whole experience from the time I walked in the door to discharge was great. The nurses and CNAs really are on top of everything, I really felt as if I was taken care of by friends I had known for years.

  41. Great experience with PMC staff . The Receptionist,Nurses, Assistants, and Staff were all pleasant and helpful. Coming to the appointment a bundle of nerves but soon put at ease with the level of care ..The Surgeon Dr. Rouben explained …

  42. Having had procedures at 3 other hospitals, I can say that this place is HANDS DOWN the BEST healthcare experience I’ve ever had. Literally every person was so incredibly nice and I felt so well cared for. No one wants to have medical …

  43. The facilty appears clean. Staff are friendly. Right on time. Very professional and competent!
    Would be five stars but I had a question the day before the procedure (2 Apr …

  44. I recently had surgery at PMC and I cannot say enough good things about the facility and staff, the nurses are the most kindest and caring I have ever dealt with, always someone there to help me, never had to wait for someone to show up, …

  45. A little bit longer of a wait then I liked because my doctor arrives late. But as far as the set up, the procedure, and the after care, it was 1 of the best I have dealt with. Friendly staff, ready to help, smiling faces, do anything the can within the boundaries for the patient. A+

  46. I had a colonoscopy here. The facility is clean…including bathrooms. The staff are friendly and knowledgeable. My nurses and anesthesia were perfect. Dr. Harrell stopped by after the procedure and explained preliminary interpretations. I …

  47. I came in for a lithotripsy yesterday and was super nervous but the staff was very accommodating and did a great job. Dr. Medley performed my procedure and was very easy to talk to and answer my questions. I was also very impressed with my …

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