They never answer the phone have you on old 30mins to a hr. Sad thinking of switching banks, can’t be that busy. Especially when I drove there just to see what was the problem, an the problem was they just didn’t want to do there jobs as far as answering the phone
Good luck getting someone on the phone. When I called it said I was 6th in queue.Been on hold an hr. Its like this everytime ive called in the past 6 months. I dont even know if they ever answer.
Normally I have fantastic service every time I come… today how ever there seemed to be a new guy (skinny red head with a beard – sorry don’t know his name… He didn’t give it). He said hello and paused… I’m use to a “How are you?” or …
This place froze my funds on Friday the 13th 2019. I deposited my check that morning and used my debit card once during the day.
Later that evening I was told at dinner the same card would not work. So I was …
Although some of the staff are friendly, hardly any of the loan officers return your call. Since covid, myself and others I’m sure faced a difficult time with making payments on time. I explained to them( mainly mary) my situation and she …
Great Bank!
Great people
Friendly and Courteous
The service is slow. Their apps and website need an update.
Been a member here for years and always great service.
They never answer the phone have you on old 30mins to a hr. Sad thinking of switching banks, can’t be that busy. Especially when I drove there just to see what was the problem, an the problem was they just didn’t want to do there jobs as far as answering the phone
Good luck getting someone on the phone. When I called it said I was 6th in queue.Been on hold an hr. Its like this everytime ive called in the past 6 months. I dont even know if they ever answer.
No wonder why they only have one branch in Rock Hill. Bad service.
I went there to open a savings account and ask about a loan application I …
Normally I have fantastic service every time I come… today how ever there seemed to be a new guy (skinny red head with a beard – sorry don’t know his name… He didn’t give it). He said hello and paused… I’m use to a “How are you?” or …
This place froze my funds on Friday the 13th 2019. I deposited my check that morning and used my debit card once during the day.
Later that evening I was told at dinner the same card would not work. So I was …
Although some of the staff are friendly, hardly any of the loan officers return your call. Since covid, myself and others I’m sure faced a difficult time with making payments on time. I explained to them( mainly mary) my situation and she …