I am so very thankful to the 2 fellows who came to my home when I dislocated my hip. They were most sensitive to my pain and knew exactly what to do to best care for and transport me. Thanks so much guys
Ambulance services cost money (who would have thought).
An ambulance will not transport you to an ED that is on diversion.
You can choose who transports you from one hospital to the next.
RAA crew who picked me up from work a couple years ago when I fell and fractured my tibia in my right leg never splinted my leg to keep it from moving and had me walking on it claimed, after one pressure test with hands, claimed it wasn’t …
Richmond City Police arrested me and called RAA to treat me. I get a bill from RAA for $560.00. I was a prisoner, and the Police called them not me. Why do they expect me to pay the bill? They turned it over to a collection agency which put it on my credit report. The charges were thrown out of court for the trumped up charge.
Recently my step-daughter had to be transfer from one hospital to another and RAA was called. The staff that came were great and very professional. The problem came when we were sent a huge bill in the mail. …
Customer service when calling about a bill was beyond rediculous. I was notified of the bill when the city notified me of my reduced tax refund and why. I had to call 2 years after my accident. I asked what happened to the bill that I was …
Ambulance failed to put IV in me last year but did take me to hospital. never reached out about payment, I assumed it was taken care of. sold debt to a debt collector without ever trying to reach me.
Ill croak before I take a Richmond ambulance again. They drove me 5 min in an emergency and will not budge on the $550 charge. No negotiations, that’s their NEW policy. Smh keep your help. I just recorded their representative saying “they …
On October 1st, 2019,my Wife had a bad fall and broke her left arm. She laid on the dining floor 90 minutes before an Ambulance finally showed up. When I told them how long she had been on the dining floor waiting and asked what took them …
In July 2020, my work called for an ambulance. I told them that I was fine but they refused to let me go. They took me to a hospital and refused to allow me to leave and now I am stuck with this bill because they refused to listen to me when I said I was fine. Not I have my tax returns taken because of them not listening.
We have used the Richmond Ambulance Authority twice in the last five years and have been thoroughly impressed by the EMTs who assisted us. They were knowledgable and personable, taking extra time to reassure us and see us through our difficulty. Thank you so much for all you did for us!
They are awesome
Former Field Training Officer
Highly qualified professionals and amazing people who helped us in an hour of need. John is a great human being.
I am so very thankful to the 2 fellows who came to my home when I dislocated my hip. They were most sensitive to my pain and knew exactly what to do to best care for and transport me. Thanks so much guys
Ambulance services cost money (who would have thought).
An ambulance will not transport you to an ED that is on diversion.
You can choose who transports you from one hospital to the next.
RAA crew who picked me up from work a couple years ago when I fell and fractured my tibia in my right leg never splinted my leg to keep it from moving and had me walking on it claimed, after one pressure test with hands, claimed it wasn’t …
Richmond City Police arrested me and called RAA to treat me. I get a bill from RAA for $560.00. I was a prisoner, and the Police called them not me. Why do they expect me to pay the bill? They turned it over to a collection agency which put it on my credit report. The charges were thrown out of court for the trumped up charge.
Recently my step-daughter had to be transfer from one hospital to another and RAA was called. The staff that came were great and very professional. The problem came when we were sent a huge bill in the mail. …
Customer service when calling about a bill was beyond rediculous. I was notified of the bill when the city notified me of my reduced tax refund and why. I had to call 2 years after my accident. I asked what happened to the bill that I was …
Ambulance failed to put IV in me last year but did take me to hospital. never reached out about payment, I assumed it was taken care of. sold debt to a debt collector without ever trying to reach me.
Ill croak before I take a Richmond ambulance again. They drove me 5 min in an emergency and will not budge on the $550 charge. No negotiations, that’s their NEW policy. Smh keep your help. I just recorded their representative saying “they …
I’m not one to slam public service workers, but the business practices of RAA are deplorable. …
On October 1st, 2019,my Wife had a bad fall and broke her left arm. She laid on the dining floor 90 minutes before an Ambulance finally showed up. When I told them how long she had been on the dining floor waiting and asked what took them …
The absolute worst. I literally talked a close friend out of moving to the city because of lack of services, including EMS services. …
In July 2020, my work called for an ambulance. I told them that I was fine but they refused to let me go. They took me to a hospital and refused to allow me to leave and now I am stuck with this bill because they refused to listen to me when I said I was fine. Not I have my tax returns taken because of them not listening.
We have used the Richmond Ambulance Authority twice in the last five years and have been thoroughly impressed by the EMTs who assisted us. They were knowledgable and personable, taking extra time to reassure us and see us through our difficulty. Thank you so much for all you did for us!