Plains Internet is a locally owned High Speed Internet Company from Amarillo,Texas. We cover nearly all of the Texas Panhandle, specializing in rural residences and businesses in hard to reach areas. We start out at $39.95 with No contract, No data cap, and a 60-day guarantee. Call 806-340-7320 to start service.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
7519 Canyon Dr, Amarillo, TX 79110
Awesome, eh!
This place is unbeatable!!!!
Plains Internet is the best!
Great service!
Always respond with in 24 hrs
Very nice and helpful staff.
Waiting on hold forever to set up internet. Bad customer service
great internet for my area and overall service
Great service, friendly people.
My service goes in and out a lot smh
Fantastic customer service and company all around.
I love the service when it works please fix it thank you.
Plains Internet staff is friendly, honest and professional!
awesome awesome service and super friendly. Better than suddenlink.
my internet always goes in and out every 3 hours
Great service when you call. Great internet!!
Needs to come with a caution label will be charged full month but internet will drop often daily
Not good for gaming online or multiple devices at the same time.
Cable one is a little better
Thank you Anne Marie for the super fast internet and great customer service.
i LOVE THE CUSTOMER SERVICE, AND THE INTERNET AND PHONE SERVICE HAS BEEN SENSATIONAL
Terrible customer support. When called was very rude and not helpful.
Friendly customer service and top notch wireless internet, all at an affordable price
Great company with a great eye towards providing customer service and quality internet.
Great services. Finally someone took the time to look us up on a map and do the best to get us service. Thank you
Had some issues however, they have fixed all issues & made things right. Happy customer.
Wonderful company with wonderful customer service! It’s always a pleasure talking on the phone with the customer service representatives.
Anna was helpful and super nice very good and responsive
The installers were punctual & answered all my questions. The service is fantastic, I love these guys!
I have had them for around a year with no problems. Great customer service with very friendly people.
Way slower than adervitised download and upload speeds, drops signal constantly and only have a strict NAT type. TERRIBLE for online gaming.
Love them! Get great service outside city limits where most others fail. Wonderful friendly crew. Super customer service too!!
this is one of the worse internet providers they are very rude and unprofessional we had service two days and they cut it off and them sent someone to collect the receiver and etc after we paid our money.
Internet constantly goes out during weekends, and to make things worse there is no technical support on weekends. Not happy with this service!
They are great providers of internet but their computer services and support team are incredible!
I’ve been pleased with my internet service thus far. Office staff have been very helpful.
Great internet provider. Customer service is first rate, and employees are very knowledgeable and friendly. I highly recommend them.
They resolved my issue quickly, replaced all my gear.it just wasn’t nice that it went down on a sunday.so far no problems.i do apologize for the previous negative comment.
Let me just say , the customer service is second to none !
Would recommend to anyone looking for great reliable internet .
Glad to have them
the best internet provider i have ever had…. they treat you like a human and have my respect for once. Thank you plains for being so great to us!
I live outside of Fritch in Arroyo Verde area. Do yourself a favor.. if you can get signal, drop those Windsteam butt heads and sign up with these guys. I have the 20MB plan and it is good enough to play online games and watch Netflix. Ping …
I would not recommend very unreliable. I pay for 20mbs and get under 10. The customer service is some of the worst I have ever dealt with. If you have a choice find a different isp.
I can play modern warfare on 1080p on Xbox one x and it still has 1,200 ping consistently and only has 2 Xbox One’s hooked up and 1 phone on the internet and it is lagging during zoom calls also.
I had to wait almost a week for an installer to come out, and the disappointment that he just showed up and left without saying nothing, I had to call them to find out they couldn’t connect the internet cause of tree😡😡😡, literally only 2 trees are around us. So disappointed at this issue. …
Called once and was told they could provide Internet service called back and was told they could not. Same lady on different days. Guess when I refused to provide her with my payment information the first time with out all the specifics she held a grudge.
If there has been a slight issue, Plains Internet is right there KINDLY and EAGER to help. I was referred to them and personally I will keep referring them to others. If you’re looking for a genuine company, this is your spot. ⭐️⭐️⭐️⭐️⭐️
We have Plains Internet for both our phones & our internet & we couldn’t be happier. The internet is stable & speedy & their phones have really made our life easier with a cool phone app that goes with the system.
Plains internet has never let me down. Customer service has always been friendly and willing to help!! Had to fix my router DNS and the network team was extremely knowledgable and got everything working within minutes 🙂 thanks guys!
Over all friendly and good service
Nice customer service. May be a wait if you aren’t the first call. …
Customer service is good. The internet overall is poor it will run from good to bad. 0 consistency
Made three calls the past week to try and fix the situation and here I am with a bad connection
Absolutely the best internet service! I switched from Suddenlink because their internet was HORRIBLE where I live (outside of Amarillo) Even the slightest wind my internet would not work!! When I got Plains they were so nice and helpful to …
My internet is never really working, and seems to be down very often. I’d give this zero stars if I could. Glad there’s not contract so I can easily drop this provider and find a better option.
nothing but positive. first, they got here on time. next, they gave me some free donuts [don’t expect donuts, I probably just got lucky]. the install was professional, the log on procedure was painless and uneventful. they put the …
Fantastic company! The tech that came out and installed my internet was very professional and polite. He answered all of my questions and provided a very speedy install so i was able to get back to work on time from lunch.
Unlimited unthrottuled internet service. Top of the line customer service and a great price. No contracts $75 a month gets you very fast internet and a router. I have 2 teenage daughters who live on the internet and 1 could be on Netflix …
Excellent customer service and thank you for assisting us with the government subsidy for internet right now. They have always had extremely fast reliable service and good employees.
I havd been with them for roughly 8 months now. Customer service is awesome. They are great at getting me answers when I have any questions or issuea that need to be resolved. I am a non tech savvy mom but they dont treat me like I am. Love them, plus I really would rather support local.
not to bash but it’s really not advertised proper it says that it’s made for high-speed gaming but they don’t put their speeds up the highest plan is 25 megabytes a second and that’s not even enough to power a single PlayStation without …
I wouldn’t waste my time calling them. They came out this morning to do install and was told trees were in the way. So unless your within a 3 block radius of them and a tree nowhere in sight, call someone else. …
I have been signed up for two months and maybe a month of that I have actually had service. Staff are extremely nice and helpful but just need the service. Lets see if they can get if fixed.
No complaints 😁. Internet has always been on point and even when I did have difficulties it was resolved right away with professionalism. Always worked with me if I had to be a little late on my bill . Awesome company! …
Switched from Suddenlink to plains because we heard it was reliable internet and so far we have had it for about 3 weeks and I can’t finish one movie without it buffering at least 8 times not joking. I disconnect my wifi from my phone just …
Fairly stable but slow internet. But don’t miss a payment by an hour. They will shut you down and charge fees. No matter what the reason.
Very bad company. The installation was a joke had to come out three times. The tech keep talking of how bad the company was. The guy ran the cable out my attic access and just left it. When asked was told someone would come back to fix once …
We have plains internet where we are and when I first signed us up for it I didn’t realize we were billed before we used (prepay) and so if you don’t pay your bill by the due date trust me it is turned off! 3days after the bill was due we …
Fast, and incredibly reliable with what is by far the highest level of customer service of anyone I’ve yet called in the industry. The delivery area is fantastic and constantly expanding and I’ve yet to have any issues for either me or any of the people I know with the service. Cannot recommend highly enough.
I had a very bad experience with a Jessica. She could not assist in sending a technician to fix the internet today. She disconnected and stated that i was being rude. When i was in tears . Because she practically help lose my jom
Needed an emergancy set up and Plains came through for me. Awesome, respectful,friendly ,and super knowledegable techs. They came in did their checks and got it set up fast quick and in a hurry. No one else was going to be able to even come …
Country living offers few choices when it comes to true high-speed internet. True high-speed internet is only offered by two companies on this block. Plains internet is the fastest of the two. . Dollar for dollar. Roughly $100 for 25 Meg. …
I absolutely LOVE Plains Internet! Sandy is AMAZING!! She’s always looking out for her customers, listens to their needs and very sociable. She gets to know you on a personal level to better assist you and make sure your needs are met. She …
We love our internet! We have had it for a few weeks now, and it is by far the best provider we have ever had! We recently moved to a house outside of town, and no one would service our new home. Plains was more than willing to go the extra …
Excellent customer service! So glad we are now inside their coverage area. Clay, the service tech/installer was very professional, courteous, and did a great job setting up our internet service. We are now experiencing great internet …
Set up internet and was told that it was 10 mbps. I did several speed tests and it was no where close. I called and they tested it and said that they were putting up a new tower in my area. She was nice and lowered my bill but doesn’t help …
I ordered service yesterday 4/15/21 was told it would be the middle of the following week for the install how ever I got an email later that day saying a tech would be out the next day very fast service.The Tech was very professional. my …
When we first began service, everything ran great. We were able to run 2 Xbox’s, 3 phones, and fire stick. Over time it seemed we were unable to run near as much. Now we are unable to even watch 1 movie on one device with out constant …
My girlfriend has this service currently and it has been terrible. She has no contract and tried to cancel service because they couldn’t get it straight. They claimed she has to pay $30 to cancel if they don’t have 30 days notice. This is …
Love having Plains as my internet provider. The level of responsiveness is unmatched and the quality beats out all competitors in the area. I’ve had virtually no problems and any issue that came up was handled with the upmost level of professionalism. I couldn’t recommend them enough!
Whenever my family first got Plains Internet as our provider it was great. We could play online games, and watch Netflix at the same time. Now webpages for school, work, do not load. We can not even play a single online game, and my family …
Plains Internet has been an excellent provider to us. We live in a motorhome and have had to have them come out several times due to the nature of living in a vehicle that moves!! The people are nice, responsive and very friendly. I recommend them for your internet services!
No internet service for over 18 hours.
Nobody answers the phone.
No response to voicemail. …
We just changed over to their service. We have lots of stuff that requires good internet connections (TVs, computer, Ring doorbell, several Amazon Alexas, phones, watches, and several other things) …
The internet is absolutely wonderful and fast. As for the people, you couldn’t ask for better! They’re all professional and very friendly. They help you and are very patient, even when you’re not very tech savvy, like me. My family and I are very glad we came to Plains Internet.
I got Plains Internet in January of 2021 with the hopes that it would replace my current ISP. While their service may be ok for most users , I am a heavy internet user and it would not handle what I needed. I called to disconnect service …
I previously had internet with this company but unfortunately got sucked into a “better deal” with their competitors. After switching over and being charged more than what was said and having technical issues every time it would rain (which …
Just want to give a shout out to the Plaines Internet Team! Their customer service is above and beyond and love that they are local, someone to talk to that cares & besides that internet service is great too! …
I have spoken with Ann on both calls I’ve made. Her customer service is out of this world. She listened to what my family was needing and gave me the perfect package. My previous landlord has plains internet and it was included in the rent …
I have been a customer since the beginning at different addresses I may add but either way it has been GREAT!!!!!! Does not matter who I speak to or rant to NO ONE and I mean NO ONE has ever been impatient with me they always handle me with …
So frustrated with Plains. We had Skyber originally, and I guess Skyber was bought out by plains. Never had an issue with Skyber and appreciated them being local. Since the switch our internet has been beyond slow. We had hadn’t had a …
Only use if you have no other choice. The speeds are not worth the price and service is hit or miss. Also, do not call customer service, they are unhelpful and extremely rude! Use at your own risk
I have NEVER left a bad review. My internet is slow, which is fine, I’ll move on. My internet has been down for about a week. I call every day several times a day. No one has the same story, no one has the same notes, no one can even see …
If you want constant headaches, and terrible customer service this is your internet provider! Enjoy!
One of the best internet services we have had in a long time.
We have had service with them for a year now and it just keeps getting worse. I call and they tell me to unplug it and reboot and that it shows activity, but they never actually fix the problem. I just got off the phone with them and they …
We have had plains internet for about a year now and it is AWESOME. We have had no trouble with our streaming. Customer service is very friendly and very helpful. They are always there and eager to help when you need them! (Which isn’t very …
Good most of the time, sometimes outages can last for a few minutes to several hours. Speed is good for streaming in most instances.
Worst internet I’ve ever had. Constant lag on anything I use. Any streaming I do whether it be for movies or gaming is completely useless. They never answer the phone when I’m having problems. The one time I got someone on the phone, the lady was rude. She sounded 40+ but acted as if she were 3. Worst provider I’ve ever used.
Would be decent if they had any after hours/weekend tech support or even a simple Twitter profile. As it stands now, pray you don’t experience any issues on a weekend or evening or you’re SOL. Of course, they made sure you can pay your bill any time day or night. Figures.
We used plains for about a year when they were the only option we had. Internet was hit or miss, but again, only option. …
We just recently got our Plains Internet installed. We live out in the country and have never had good reception but so far so good. When I called to get the service Ann Marie was so sweet and helpful! The installer Roberto was amazing he …