Northside Propane Inc is primarily engaged in the retail sale of bottled or bulk liquefied petroleum (LP) gas. See more
Read More| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
17602 N US HIGHWAY 41, Lutz, FL 33549
Horrible !!!
Only guys who had propane through the hurricane!!!!!
Great rates on propane gas!
Always friendly, quick & efficient!!
GREAT group of people that work here
Very very friendly people especially during that hurricane
Professional Service and good prices on propane
Horrible service…keeps asking questions that I have already answered. Not a way to get business.
Easy in and out , very friendly
Great place. Very helpful staff.
Rude people
BEWARE! Super slow turn around times!
Worse company ever
Worst company ever!
Great service!
Thanks Stu!
Fast, friendly and always willing to help. So much better than my last propane provider!!
I’ve called 3 times for quote. Never a single call back. Very poor business practice. 0 star!
Need to hire new people in the office ! My propane tank was leaking because the delivery driver never closed it and I called and the women said she would have a supervisor call me but still haven’t heard from anybody.
Don’t bother calling this company since they evidently don’t need the business. Called twice for a new account and the owner refused to return my phone calls.
Stu has treated us very well. Great service and kindness.
They have been very good , the route guys have gone out of their way to be accommodating. Never missed a promised delivery.
Lacey on the phones and Mike the delivery guy are awesome!!! Great service and top notch people
The absolute best after 10 yrs we have never had 1 single issue If we ask for anything they always say yes
First contacted them in Dec 2017 to install propane in my home, and was told their technician is on vacation and will call back later. Went to their office in early February, same answer. I have been contacted till today. Worst customer concern.
I get my propane filled here for my fifth wheel camper all the time! Good customer service and very quick at filling you up and checking you out!
I have used them a few yrs and so far
have had very good experiences.with them.
The delivery people have always been professional and curtious.
Great they go to a store here in St petersburg and will stop by our house and fill us up
We pay the man at the truck so no issues with billing. Employees very nice.
Close and convenient but very pricey. $36 to fill 2 20lb tanks. One wasn’t even empty. On top of that, they wanted a cash payment. I will not be going back there again
3rd week in a row I was told delivery will be this week. Don’t waste your time. They have lost 3 customers in my neighborhood alone for the same reason.
I’ve always had a great experience with Northside. They have always been quick to bring propane as soon as we have a need. They Have always been on time and on schedule,as well as polite. That’s all you can ask for. Thanks Northside propane.
Terrible customer service. After waiting 2 months to get underground tank installed it came out of the ground within 3 days. Owner then waited three weeks to fix hole in front yard and didn’t finish the job.
Excellent service each and every time. We been coming to the facility to fill up our tanks for years and have had nothing less than excellent service. Great staff, great service.
I worked for Northside,the most unreliable company i worked for,ever. Dave the mánager is the worst mánager, he pretends to be the owner but he’s just a manager, he never paid me my complete hours, customer service is the worst, try …
When you see bad reviews believe them. I went here to get my propane tank filled for my food truck I go to turn it on & it has a leak because the man who filled them did not close them all the way I call them back & the lady so Oh there’s …
I can sum it up in 4 words…
THIS COMPANY SUCKS HARD!
After reminding them, 4 days before the hurricane hit, that they have not …
I left several messages hoping to purchase a gas hot water heater along with propane, I even stopped in their place of business and never received a return phone call. Customer service is completely non existent.
Horrible service, including overcharging for my home service in Lutz. (that’s now cancelled by me). The women inside can’t answer any questions without referring to the manager. Guy out back filled my BBQ jug and stuck the $20 in his …
I have a small restaurant and have been their customer for two and half years. No issues, no problems. A few times they even fixed my equipment at no charge. Try that with Teco/Peoples gas or any other propane dealer. Thanks to Shelly and Dave.
Everyone at Northside has been extremely helpful , knowledgeable and professional. We had a tank installed and a gas stove hook up and the installation team did an excellent job and were very responsive to all my questions and needs . Highly recommend.
Absolutely HORRIBLE customer service. Zero response and follow up. Business owners, spare yourself and don’t even ask for a quote. They are rude, sloppy, and completely unprofessional. I let my entire company know to never use them. I …
I would highly recommend Northside Propane. They did my installation on my new house and sold me a tankless water heater. The amount I have save in gas alone has paid for the water heater. They have always be attentive to me request. Thank you Northside
Remodeled our kitchen to include a Gas powered stovetop so we needed a propane tank installed. Northside gave us the best option of buying a tank from them and having it installed. …
Spoke to Josh the first time I went in to get information on propane installation. He was great! Went back to have work done and had to deal with David, who I believe to be the owner…Rudest business person ever. Wouldn’t give him a dollar of my money!
Never calls back. Spoke to lady there numerous times and was told ‘the manager will call you back shortly’. Wait a week — no call. Left another message for manager to call back. Wait a week — no call. Third attempt I even told them …
Our experience is that this company grossly overbills, practices deceptive pricing, and provides horrible account service. We contracted with Northside Propane about 5 years ago to provide propane to our restaurant. We got bids from a …
Awesome customer service
Sept 2016 I had a newly purchase gas stone, tank and gas lines install by this company. They drove from their company to Wimauma, Fl to provide service to my …
This company double dips. They charge you for the rental of the tank and then you pay for however may lbs of propane to fill it by the lbs. Once you cancel their service they do not refund for any propane you have left as you pay per lbs. …
They must have another real business that this fronts for. They couldn’t have been less interested in coming out to fill my 400 gal tank that serves my pool heater. Frustrated, I hung up called a competitor of theirs and received a much …
I wouldn’t recommend this place. I had called them at the end of May to come and pick up their tank because we were getting new appliances, here it is August already and they still haven’t been by to pick it up and I have called several …
If i could rate Northside Propane higher, i would. I had another company scheduled for yesterday to fill my outdoor tank. They never showed up and never called. With family coming into town for Christmas we were in a panic as we had no …
A letter I wrote to Pinellas Consumer affairs to reply to their answer to a complaint I made against them …. Stay away from this company! I also intend to make a complaint with the Florida Department of Agriculture and Consumer Services …
Worst service possible. They are very unprofessional and charge extremely expensive prices to fill up propane considering other companies in the area charging a fraction less. I drove my food trailer to them as a means of urgency, they …
We were a long term customer of Northside Propane with no complaints. Service was good and we had a great business relationship. I noticed we were being billed at 5.00/gallon for propane and compared prices, to realize we were being grossly …
I recently installed a pool at my home that requires propane for the spa. Contacted Northside to get a quote since they are literally around the corner from my home. Called twice within a 6 week period and was told that someone would be in …
Highly disappointed. I have called at least 5 times (as they were recommended by our builder) to further discuss a new customer account and Lisa informed me that the only person that can give me that information is the owner Dave. She …
Horrible service, can’t talk to nobody can’t do anything here. The only person you talk to don’t know anything will never give them one penny of my money
Amazing service from Stew. Very knowledgeable and helpful. I will recommend them
So I called asking a very basic question. I got transferred to an employee named Laci. She went above and beyond. She could have easily given me a quick no and moved on. She found out who did the original work. Called them got a …
I don’t know why this company got low ratings. Been using them for 3 years now and they have best rates around. Always there when we need propane. We’ve used them to check and fix lines as well as install a stove. Ladies in office very nice. Solid company! best prices!
Terrific company and customer service. The technician, Dwight, did a great job explaining propane protocol to a chef. They will set you up with tanks and ensure pilots and machines are safe and good to go.
Terrible customer service! Trying to support small business backfired; the first thing I hear from the employee is that I need to hurry because he goes to lunch from 12-1 and he likes his lunchtime. I needed to fill 2 tanks and told him one …