Met with the folks here and discussed a project. I found them very cooperative and helpful willing to try and understand the issues and develop solutions. They are restricted in what they can by their covenants.
Great service good price you have to buy electricity but this place sets the standard they always call when they need to come across our property to work on lines they Don t have to since they have easement but it is the professional way they do business
watching linemen replacing a pole with all the electrical equipment at the top at 107 Black Jack Lane. What can I say WOW, what a team of professionals. I am in awe. How do they train for this dangerous job? Better than watching a Cirque du Soleil show. My profound respect for these guys.
Unfortunately this is the only place to get electricity in Johnson County. It’s a rip off they charge you facility fees and other fees so by the time you get a 70.00 electric bill it’s over a hundred with charges and fees it’s totally …
So not cool guys, I just found out I can’t get your internet unless I’ve got your electricity? So why was this not mentioned to me when I registered, put my order in for the plan I wanted or mentioned when I spoke to 2 reps in a pop up …
The internet is great…when it’s on. So many stoppages. Do not trust it to do work, or entertain in any way. It goes out randomly and you get the usual email from Kade saying they’re working on it. Cmon people, get your buisness together. Far from what they promised us. 😪 …
They have a drive through to make payments!!! So much easier than having to lug my kids in. Plus I love UCS. Best electric/internet company I’ve ever had.
While the electric service is wonderful! The internet customer service is horrid…. I unplugged my router to move it and the internet will not come back up. I called customer service and they said that they would have a technician call …
My internet went down 11-20-21, called Tech support they had me unplug the router and wait and then plug it back in, still no internet. Tech support created a ticket # 4149401 because it looks like the router went down. I was told this was …
Customer service is slow, the company service is trash. Don’t know how they operate the business. The worst company ever with the worst customer service.
The account creation process was a mess and i believe it could be improved. When the company asks for a deposit, they state that on time payments for a year will result in you receiving your deposit back. I moved into my new apartment in …
Well I can say have no idea what spiked my bill a couple months back to almost 3 times it’s norm, but it has come down and I’m going to continue to monitor it. That being said this is the 1st and hopefully the last time for this. …
The worst customer service and the worst service ever had in my life. Laterally they are stealing our money with high rates and they are the only provider in my area. 0 star if possible.
If I could rate this company zero stars I would do it, overpriced electricity and they cut if you didn’t pay it doesn’t matter if you have medical conditions or not they don’t care. I have sleep apnea and they disconnected the electricity for $120 due payment they risk my life for $120. Highly not recommended.
I’ve been dealing with Matt Biery (engineer) for the last four months regarding services at a new gated ranch community. Last week I was told it will be AT LEAST another 4 months before we have power. I bought this ranch 6 months ago. Now …
With my recommendation, my neighbor moved from ATT to USC. We had her home number ported to USC. For a month and a half we have been trying to get her number to receive calls from any phone on ATT. USC has done absolutely NOTHING to solve …
Customer service is terrible. Lady was extremely rude. I have the same last name on the account but since my wife wasn’t the one making the call I couldn’t pay. They cut our power for barely being late for a bill that was outrageous. If I …
Just signed up with this company.
Already extremely unimpressed, they charger a $100 extra because I put my wife on account . Even know I’m the account holder , they would not take her off. She has car payment and bills in her name . I’m also 15yr home owner and have almost perfect credit .
I am very disappointed in this company. We have been with them since 2015 mainly because in our area, we have to be to get electric. We have been on budget billing since 2016 and haven’t missed a payment. We decided after the most recent …
Boen
Unprofessional Period
Great co op
Friendly service
They are great
Paid a bill
Gotta pay your bills
Couldn’t get the info I needed
Only place I pay for lights.
Ladies in there are very helpful !!
CHARGE DOUBLE WHAT ANY OTHER ELECTRIC PROVIDER CHARGES
Awesome customer service!
Love these guys
Very friendly community.
Absolutely the best electric co-op ever
Best electric company ever
Very helpful with my request.
Great Job getting the power back on after storm!
I like this electric company very nice
Drive thru is always fast and friendly
It’s the electric company, I pay my bill there.
It is a good electric company . with nice people working there.
Always friendly when I call or go in, so much better than dealing with oncor or txu
My customer representative was very professional and answered all questions. She also explained all details of new services. 👌 …
When I walked inside, I was impressed. They seem to have enough funds for a very nice clean building.
The pay as you go option here makes it so much easier to maintain a low electrice bill ,thamks guys.
They work with you on your bill. They are reasonable. But they are only in certain areas of Burleson Tx. Etc.
Great rates and reliable service. However, if you need to speak to a rep directly, good luck.
Everyone that works there is amazing and wonderful
Met with the folks here and discussed a project. I found them very cooperative and helpful willing to try and understand the issues and develop solutions. They are restricted in what they can by their covenants.
Awesome company! Cant wait until they high speed fiber out here on the north side of Alvarado Tx.
Great service good price you have to buy electricity but this place sets the standard they always call when they need to come across our property to work on lines they Don t have to since they have easement but it is the professional way they do business
watching linemen replacing a pole with all the electrical equipment at the top at 107 Black Jack Lane. What can I say WOW, what a team of professionals. I am in awe. How do they train for this dangerous job? Better than watching a Cirque du Soleil show. My profound respect for these guys.
Impeccable service, very helpful on getting electric service established at my new property, and the excellent service continues.
They’ll keep the lights on when everyone else turns them off
Unfortunately this is the only place to get electricity in Johnson County. It’s a rip off they charge you facility fees and other fees so by the time you get a 70.00 electric bill it’s over a hundred with charges and fees it’s totally …
So not cool guys, I just found out I can’t get your internet unless I’ve got your electricity? So why was this not mentioned to me when I registered, put my order in for the plan I wanted or mentioned when I spoke to 2 reps in a pop up …
The internet is great…when it’s on. So many stoppages. Do not trust it to do work, or entertain in any way. It goes out randomly and you get the usual email from Kade saying they’re working on it. Cmon people, get your buisness together. Far from what they promised us. 😪 …
They have a drive through to make payments!!! So much easier than having to lug my kids in. Plus I love UCS. Best electric/internet company I’ve ever had.
The worst service in the universe, This company worth 0 star not even 1 star.
Internet service is a joke with shutdowns all the time, I would gladly take 8 mbs speeds from another company than your “500” mbs package. Ridiculous.
Great service, best rates and wonderful employees!
While the electric service is wonderful! The internet customer service is horrid…. I unplugged my router to move it and the internet will not come back up. I called customer service and they said that they would have a technician call …
It’s a county utility company there’s just not a lot to say because who really likes paying their bills to the utility companies..
Got our internet installed and the man was great
My internet went down 11-20-21, called Tech support they had me unplug the router and wait and then plug it back in, still no internet. Tech support created a ticket # 4149401 because it looks like the router went down. I was told this was …
Customer service is slow, the company service is trash. Don’t know how they operate the business. The worst company ever with the worst customer service.
The account creation process was a mess and i believe it could be improved. When the company asks for a deposit, they state that on time payments for a year will result in you receiving your deposit back. I moved into my new apartment in …
Well I can say have no idea what spiked my bill a couple months back to almost 3 times it’s norm, but it has come down and I’m going to continue to monitor it. That being said this is the 1st and hopefully the last time for this. …
The worst customer service and the worst service ever had in my life. Laterally they are stealing our money with high rates and they are the only provider in my area. 0 star if possible.
If I could rate this company zero stars I would do it, overpriced electricity and they cut if you didn’t pay it doesn’t matter if you have medical conditions or not they don’t care. I have sleep apnea and they disconnected the electricity for $120 due payment they risk my life for $120. Highly not recommended.
I’ve been dealing with Matt Biery (engineer) for the last four months regarding services at a new gated ranch community. Last week I was told it will be AT LEAST another 4 months before we have power. I bought this ranch 6 months ago. Now …
With my recommendation, my neighbor moved from ATT to USC. We had her home number ported to USC. For a month and a half we have been trying to get her number to receive calls from any phone on ATT. USC has done absolutely NOTHING to solve …
Customer service is terrible. Lady was extremely rude. I have the same last name on the account but since my wife wasn’t the one making the call I couldn’t pay. They cut our power for barely being late for a bill that was outrageous. If I …
Just signed up with this company.
Already extremely unimpressed, they charger a $100 extra because I put my wife on account . Even know I’m the account holder , they would not take her off. She has car payment and bills in her name . I’m also 15yr home owner and have almost perfect credit .
I am very disappointed in this company. We have been with them since 2015 mainly because in our area, we have to be to get electric. We have been on budget billing since 2016 and haven’t missed a payment. We decided after the most recent …