San Gabriel Valley Medical Center

San Gabriel Valley Medical Center

At San Gabriel Valley Medical Center, caring physicians are dedicated to promoting wellness, restoring health, and improving the quality … See more

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San Gabriel Valley Medical Center Reviews ( 150 )

  1. Need to shuntdown geriatric behavioral medicine center hospital because they lie about there elderly patient mental status why known there dont care what they do to patient mad at me for find out scam get for medicare and medi cal money

  2. Came to the er here and er Doctor wasn’t as helpful as I wanted just came once and then the nurse took care of me most of the time and was the middle man for communication between the doctor and I.

  3. Small waiting room.
    When the nurse opens the door to call you in, they whisper your name once, then closer the door before you can even get upend safety something.

  4. Hospitals scare me, after hearing that some hospital harvests peoples organs so they can sell it. I am not saying this hospital does that. But I got bad vibes from this place.

  5. If you think your having a heart attack, don’t come here they don’t have a cath lab and you can die before they can save you. Believe me I know I was having a heart attack and they had to transfer me to Garfield Medical.

  6. I should give it 0 star but I do not have that option. This hospital sends out “future” medical bills. It’s only 4/12/2019 and I received a bill just now with statement date 4/15/2019. What a joke!

  7. Horrible hospital first and last time coming here. Mistake after mistake after mistake from staff since the beginning with phone calls and scheduling surgery til the end of the process. Wouldn’t even give it one star. I do not recommend this place to anyone.

  8. On October the 1st will be a month that my brother Robert passed away he had leukemia to send him to a rehab close to his doctor clinic I’ve been telling them that he having trouble breathing they said maybe because of the rehab he kept the …

  9. Dora Cruz was very helpful and attentive very grateful for her service took well care of me and my baby’s if you come to San Gabriel hospital ask for her very highly recommended the best of the best .

  10. Came here today and they kept passing other people that came after us. Usually when there new people they try to help them first I think it’s unfair you have small children that are in pain crying and don’t care they make you wait hours and then they call u in a room were they make you wait another hour.

  11. The stay was good I had my last son there 11/19/2015 I would still rather be at Huntington hospital because food at San Gabriel was HORRIBLE for patients I should not have to eat rice patties and tofu just because its an oriental area and they don’t have a nursery

  12. Very impressed with volunteers involved in helping walk visitors/patients to correct office. Great security here. Free parking lot. Awesome radiology department, very friendly.

  13. Alexis had a great experiencia at this hospital Thanks to Alexis cruz she was wery attentive and compacionate to my problem she changed my bendding helped me shower itchy body went it with a terrible rash that itched l,m glad she came in …

  14. Such a sweet staff. Quick to provide assistance and on top of everything. Blessed with a positive stay. Pain was bumpy, but recieved proper amount of medication and different options.

  15. Had a great time great experience especially with Dora she was atentive to all our needs and just made our stay at the hospital a great experience plus the doctors treated my wife very well.

  16. On 4/25/16 my son got cut on eye brow to get a 5 stick and doctor toll comeback 5 days to remove the stick. After the bill charges $780.00
    i have insurance but i still need to pay $231.00 …

  17. My grandma hurt the bone on her hand around 10PM. We get to this hospital right away for emergency care. HOWEVER! We were waiting for about 2 hours to get to see the doctor and he don’t even get the solution yet!! It doesn’t match the word “emergency “

  18. Dora very good. She helped my niece alot thank you very much Dorahospital need more people like Dora she is very companion she’s the best # 1 for sangabriel very compation

  19. Admitted to ER for an auto accident. X-ray room was freezing cold, the triage rooms were cramped. Service was adequate, but nothing stellar. Staff was not apathetic, but not going the extra mile either.

  20. TO INDIVIDUALS INVOLVED IN YOUR CARE OR PAYMENT FOR YOUR CARE
    We may release medical information about you to a friend or family member who is …

  21. Had them sign extra doctors that were not covered by insurance before operation…. So now big bills not covered. This hospital cheats people… Don’t go…. Please see AB 72. Balance billing is illegal.

  22. My wife was there to have our first baby, nurse and doctor there was perfect. Always checking up on her every hour. Our baby came out fine and in good health. Thank you muvh to dr phillipe chan n nurse Dora n nurse renny

  23. Dỏa cruz , . She’s the best for this hospital very compation she is the # 1 very sweet girl she smiles she cleans the bathroom she help me with breast feeding my baby she give good thiep hospital need more people like her I …

  24. The nurse in the delivery room was awesome and nurse for post delivery awesome. This would have been given five stars but the night front desk in the emergency was terrible. Overall hospital stay was great.

  25. it is junk hospital , and the doctors are unethical. if you have any surgery, please don’t go to this hospital untill you want to die. my cousin, died in this hospital in 7 years ago. and he lost the heart activity. when he went to that …

  26. This hospital the most incompetant hospital ever. The doctors both names Dr. Lee should not be practicing medicine as when my husband came in for some treatment today they told me he has lung cancer which is a lie and told me a lot of past …

  27. The worst experience in my life, . As I walked into the mergency Room bleeding quite badly nobody would assist me. I was there at 10:00 p.m. and left at 6:00 a.m. because I still needed to be stitched . I give san gabriel hospital 0 stars,, If I ever need treatment I prefer to go to tijuana

  28. From Alhambra hospital ER days after I take my daughter with a very high temperature of 104.1 I believe so now I’m at San Gabriel hospital ER with my daughter did check her temperature and they also give her some tylenol medication to bring …

  29. I don’t like how the emergency rooms house more than one patient. There is absolutely no privacy there besides a curtain. I heard everything that was happening to another patient. It’s a bit unnerving when the RN just recites what’s exactly …

  30. My wife was admitted here for elective surgery. During admission process they were all warm and hospitable. They made everything very clear, where to go. The they endorse you to the next person who is going to handle your case. I met with …

  31. Went to the emergency room because of stomach pain turns out it’s appendicitis. Some staff are really nice…. others not so. My nurse didn’t treat me well. They prepared me for surgery without my permission or consent. One dude give me a …

  32. Worse Hospital in the SGV. Triage Nurse is horrible. She’s way to aggressive shows no sympathy. Been waiting for over 3 hours just to only be triage. I been in the waiting for over 3 hours. I feel like they just forgot about me.

  33. Security guards here are every name in the book. This young guy thinks he can be rude when there’s an emergency with my 90yr old grandmother. I understand there are rules but if you hate your job so much do something about it.

  34. I got a bad experience in ER. I got an US appointment at 08:15. Due to Saturday their X ray department was close. They refer me to go to ER instead. I wait till 09:00 than the ER staff try to help me to register but she can’t find my …

  35. The best nurses ever! Delivered my baby boy 11/11/18 the nurses were so kind and supportive made my labor & delivery experience so smooth. Thank you so much for all you did for me and my family!

  36. I’m very disappointed with this hospital, everything was going right but when the nurse left me with another nurse, she was so careless. I had vertigo, and I wanted to go to the restroom and nobody helped take me there.

  37. This hospital sucks. The nursing staff has absolutely no bedside manor. My appendix ruptured, I was hunched over crying in pain and they called everyone in before me. They weren’t crowded… I guess since I’m not Asian they left me in the …

  38. My mom was inpatient for several days here & although many of the nurses and CNA’s were nice….the social workers and doc in charge of her care was a joke. I would get a call saying “she’s being discharge tomorrow, can you come at 1:30?” …

  39. Had my baby monday , i’ve had a great second time experience all the nurses have been so much help . Currently breastfeeding my baby boy and a huge thanks to dora cruz helped me and showed me ways to help me produce more milk just when i …

  40. I sent a friend there who hadn’t been to the doctor in year into the emergency room because he wasn’t feeling well. They tested him & said His BP was high & he had a heart murmer but otherwise he looked good. They gave him a prescription, his BP we good the next day. Great people. Great service.

  41. Dora Cruz thank you for the hospitality you gave my mother I highly appreciate it thank you very much for taking care of her and my baby sister always checking up making sure everything is okay. I highly recommend Dora Cruz for your child to be okay and the patient.

  42. So i was there in 2018 and Dora pressured me to write a review specifically using her name and didnt leave until i wrote it.
    After alot of thought i decided to erase this. She was actually not professional …

  43. Dora is amazing omg no one on this hospital is like dora she showed old compaction she is swijar very love guirl she clean my son she walked my son on the oldwey she went to get snac for him. She really get good impression how she is with …

  44. Some of the EVS “women” do dirty things in the linen room and are lazy. If you’re a patient or employee there…hang on to your husband’s when around EVS woman named Rubi!! She’s a HOME WRECKER!!

  45. My bf went in feeling faint which is very unusual for him. He end up having a seizure in the lobby and complained of chest pain. Said it felt as if his heart was hurting, as well as his temple. They never referred to him having a seizure …

  46. This hospital was a+ at one time but now unfortunately they don’t care about the kind of care u get. I went in for severe back pain after 19 yes 19 back surgeries (12 ) that were performed there while being triaged the nurse Ben rolled his …

  47. The staff are awesome! Great service that I ever had during my confinement in this hospital. The Nurses and the CNA are the best, even the Nurse Director, she’s always visiting me in my bed. Thank you so much for taking care. May God bless …

  48. Had to bring my wife here and waited a large amount of time with my wife ,Being in pain and having difficulty from a previous procedure. The triage nurse took her temperature and then asked a bunch of questions that made no sense.But the …

  49. Public Service Announcement for COVID/Emergency Room and ICU patients – DO NOT GO HERE! DRIVE 10 MINUTES HUNTINGTON MEMORIAL. BAD TREATMENT PROTOCOL AND LACK OF COMMUNICATION. COVID treatment should “PREVENT THE VENT” and prior to …

  50. Absolutely the worst hospital experience I seen. My wife was admitted lasr night never spoke to a Dr the nurse is the one who gave her results of the CT scan and said a Dr would be in to go over the results .that was last night . today at …

  51. My 91-year-old father-in-law was treated at San Gabriel Valley Medical Center’s emergency room and was admitted for approximately six weeks. During the six-week stay where he was transferred between three or four rooms, ALL his belongings …

  52. Really recommend this hospital for baby delivery. Just had my first child and was amazed at their level of care for my wife and child. The nurses had no problem answering all our questions and demonstrating how to swaddle and latching techniques. Great experience!

  53. I took my son there the other. They took care of him super well and were really nice. Our PA Anthony and the Nurse Shari were really good w the baby as well as offered us options on how to take care of his laceration. I’m so glad they were just down the street.

  54. There is a nurse and maintenance guy who steals from patients. Be careful with your stuff give your valuables and money to your family. They went through my uncles stuff and took all the money from his wallet. We report it but they didn’t seem to care.

  55. To , Dora nurse an amazing woman helped our baby girl helping us learn how to correctly Brest feed and help me concore our problem by teaching me how to correctly massage the breast so that the milk would come out. Then i able to feed her …

  56. There are several concerns I have regarding my dad stay at the hospital. A majority of the nurses there do not do their job. I notice that they are always hanging out by the nursing station for hours doing who knows what. When ask to do …

  57. “ADMITTING” Absolutely terrible first impression of this hospital. The young woman I had the not so pleasure in dealing with for information regarding my maternity admission was a complete shock and total put off for wanting to come to this …

  58. Would not recommend this hospital.I went in for BTL surgery. Same day discharge. My doctor was great Dr.Jonathan Tam ,but the nurses are not professional. Many H.I.P.P.A violations. The nurse that took care of me after surgery had no bed …

  59. Third baby I deliver here and I can honestly say the service is great. As a mom it’s important to feel comfortable when you deliver your baby and while recovering this hospital always delivers just that. I want to give a HUGE shout out to …

  60. This hospital is horrible. I felt like they were trying to kill my husband because he had no insurance. They wanted to release him from the hospital with an infection in is neck and his white blood cells dangerously high. They are extremely …

  61. Just returned from a scary visit to the pediatric ER with our 19month old. She basically had the croup gone bad. From the get go everyone was kind, efficient and knew how to approach our daughter. Nurse Kelly was lovely. Dr. Tamarin was …

  62. Don’t come here if you don’t have insurance and value your life. My fiance is CURRENTLY being seen here allegedly a doctor here reached out to a specialist for a procedure and the specialist said he can not do it because she does not have …

  63. Absolutely terrible first impression of this hospital. The gentleman at the check in was ok. But, the young lady at registration would be the worst healthcare staff I ever experienced. She probably believes herself is an angel, but she actually make people sick.

  64. Excellent experience here at San Gabriel Valley
    Medical Hospital. Thanks to the labor and delivery staff. The recovery staff was excellent our Nurse Dora was very helpful attending to all of our needs made us feel like part of her family.

  65. Dora Cruz our nurse is great!!! My wife does not know any English and she is very fluent in Spanish. She is very attentive and goes above and beyond to make you feel at home… My mother couldn’t be here because of the COVID situation, …

  66. I was in and out of there in an hour and 45 minutes – but the care I got was exceptionally good. I had them change my picc line – and the nurse did an excellent job. The doctor was very kind and experienced as well. The intake nurse was …

  67. If you want to be left to die go here.
    This is the worst hospital. I have no idea how they are still operating. The staff will speak to you with their masks down but not let you be at bedside in a …

  68. My mom was at SGVMC ER today. The entire ER staff were amazing. They took really great care of my mom and displayed kindness and compassion. Th ER team provided outstanding quality care. Unfortunately, due to the pandemic my father and I …

  69. Dora Cruz this is the best CNA that my wife has ever had she took very good care of her. She is extremely friendly. I was concerned about leaving my wife but after seeing my wife and the way Dora looked after her I felt much better. She …

  70. Horrible experience. My mother has been there for about 4 days and has only been given a meal once, has not been offered any hygiene supplies, has not been given her medication that she needs, has to go to the restroom herself ( bc the …

  71. They told my mother she was fine and to take Tylenol after finding out she was covid positive and had indications of dyspnea but didn’t explain anything to her and sent her home, she died 6 days later due to cardiac arrest related to the …

  72. Everyone is nice and the nurses are professional. My wife was here for 4 days and she got very kind care. The food in this hospital they provided are also good, they have a lot of choices. The nurse will come quickly when we call them. Also the environment is beautiful and wonderful here.

  73. I’ve been here many times! I’m a lupus and dialysis patient who has had many surgeries here….nurses, doctors and staff are ALWAYS very helpful, informative, and friendly!! They have contributed to keeping me alive and I’m blessed and …

  74. Gave birth to our baby girl and had a wonderful experience. From the first nurse, to the baby nurse, doctor, etc everything went smoothly and I felt like I was well taken care of.Special thanks to Dora Cna very anttentive and helpful …

  75. Was transported by ambulance to ER and then admitted. The staff at ER were great. Everything ran smoothly and they made a decision to admit me pretty efficiently and transferred me to the cardiac floor. The doctors here are very …

  76. At Labor and Delivery the staff was excellent. I was admitted for high blood pressure observation and the nurses were very caring and attentive. The rooms were very nice and clean. They also made sure my husband was very comfortable. I was …

  77. When a sudden health concern looms over your baby’s well being, your immediate instinct is to take them to the ER, believing your child would be attended right away. Unfortunately, here at San Gabriel hospital it was not the case. I …

  78. The nurses from the emergency room are so rude! Specially a one that uses fake eyelashes and she has black long hair. She thinks she’s the owner or what! She forgets that thanks to the patients she’s getting paid!

  79. Today marks 7 days since my baby boy was delivered. The delivery team at San Gabriel Valley Medical Center were amazing! Thank you ladies. I apologize i don’t remember the names. …

  80. Had a wonderful experience! The staff is awesome and is always looking out for all its patients! There’s no need in some cases to ask for services as the staff is on top of your care and needs. Not to mention that they are super friendly …

  81. Workers & Doctors here & food not as good as before. Food so salty ask for extra rice take 1 hour to delivery to patients. Nurse do not change patients outfit unless u ask to do so & rude too. Hungry no snacks enough for patients to eat. Take more than 5 hours clear paper work to discharge. OMG!!

  82. My mom was in and out of this hospital 2 times over the past 2 months. It was a horrible experience. I am highly disappointed in the first responders at this hospital. I expected better care considering the fact that the entire public is …

  83. Worst ER. Wasn’t even seen by a doctor during the nearly 4 hours I was there waiting to be seen. Nurse said I was being discharged… how I wasn’t even admitted, seen, or examined by a physician! Needed emergency surgery a week later.

  84. I just want to say that I am extremely grateful that we got Dora as our nurse. She was really kind to my wife and she is very attentive and helpful. I highly recommend hospital can give this positive worker a well deserved raise. I can tell …

  85. The Pasadena Fire Department paramedic took my mother to the ER in this hospital. The welcoming nurse on the night shift was friendly. The attending nurse was friendly as well. Dr. Rico was thorough in his explanation about the issues at …

  86. Went to this ER at 2:15am and was asked by a receptionist to sit and wait for a nurse. No one but me was there. Half an hour later nothing happened and there was no one there still. People in the reception area just chatted and showed no …

  87. *First ER experience*
    Avoid the ER unless it’s the last thing you have to do !
    Me and my husband came in since I had symptoms of a stroke, after waiting for …

  88. I don’t give the 1 star lightly. I feel forever grateful to the healthcare workers who have helped us and cannot begin to express my gratitude towards them. With that said, SGVMC was the absolute worst. When I drive by and see “Heroes …

  89. My husband was taken here as over flow from Arcadia and Huntington but the staff in ER was excellent to my husband and family. He needed a vascular surgeon and they did not have one but they found one for him and they cared for him with the …

  90. As a woman, in this decade, not alot of doctors among with numerous amount of other people listen to a women’s complaints of severe abdominal pain and dismiss it as menstrual cramps. However, my E.R Doctor listened to me and helped figure …

  91. So unprofessional in the ER and they let there employees come in with there family as a patient and just because she worked there and flaunting her badge that she worked there and going in and out from the back they saw them first and us …

  92. Worst experiences for a hospital, Disorganized no one in charge, no personal care, not enough staff, no one reads documents. Brought in dehydrated [needed IV] bad food. Stayed over 24-hours in emergency, before admitting then, home the next …

  93. This hospital has the worst ER. I brought my mom here in March as she was having a minor stroke. They examined her and ran some tests and didn’t find the stroke. They waited over 6 hours to do the MRI, and that was when they found the …

  94. Don’t go here, unless you want them to tell you “ it’sa waste of resources if order flu Covid rsv test for you” if I could I would give zero. Does anyone have phone line I can call to complain? I called HR left multiple message and never got any response.

  95. If I could I wouldn’t even give this place 1 star I’ve had the worst experience at labor and delivery there are only nurses caring for you they don’t even know what there doing there is no doctors or midwife’s at all to check you out worst …

  96. My friend,an older women,was released from this hospital. I picked her up. She is confined to a wheelchair. They set her outside wearing only a thin top and diapers. Unbelievable. What a horrible thing to do. Stripping away a person’s …

  97. My son went in for an emergency due to a bad fall which caused facial fractures, a gash on his eyebrow and a concussion. When my husband and I got there, they had not treated his gash, they didn’t put him on an IV. That was around 9pm. By …

  98. Left feeling about the same..I prefer UTSW.. most of the group therapy ran by an unlicensed counselor, which is discouraging. The Chaplin was excellent!!! Awesome Awesome Awesome ..Art therapy was ok I could do without the Yoga

  99. Crazy story this was a long time ago.I was born here my mom told me when she was giving birth to me one of the nurses had a bag for her to put her belongings So my mom put her gold bracelet and whatever else she had in the bag. After I was …

  100. My father was send by his doctor to go to the nearest ER.He initially went to Another ER but waited in the waiting room for over 1 hour.I went to pick him up and brought him to this Emergency room.He was seen here quickly, the technician …

  101. I was born here in 1952. It was called, San Gabriel Valley Hospital. My doctor was Dr. Kellog. My birth records are adorable, in Americana style, pink and blue, a sliding pic of a fat lady going in the hospital door and coming out with a baby–from SGVH and a Certificate of Birth. So why do say say it started in 1960?

  102. Visiting ER is never good, but this one was exceptional. We were in and out about 30 min and Dr. Kwan called us with the results. Instead of staying at the ER and wait, he reassured us and even called back to inform us the result.

  103. If you are going to make people sit outside because of a one visitor per patient policy, you really should provide seating for these people. Hospital has some very nice chairs in the lobby but you can’t sit there and have to go outside. I …

  104. Thank you Dr. Zhi for helping my mother! We were send from urgent care because my mother appear very dehydrated and had abnormal looking EKG according to the Urgent care doctor. Upon arrival, we waited in the waiting room, but Dr. Zhi …

  105. Very fast ER experience. Glad I visited here instead. We waited at Arcadia for 6 hours in the waiting room for a cut on my boyfriend’s hand. We were attended quickly here and was done in less than 2 hours. Thank you Dr. Lin!

  106. My husband had a massive bleeding and passed out in ER. I cried out to my Lord Jesus to save his life. Praise the Lord, he stopped bleeding and slight color came back to his face. Great thanks to the ER doctor and nurse Sherry for …

  107. Thank you Dr. Kwan, Anthony, Sam, and everyone else who helped my mother. You guys got her seen very quickly in the ER, and even though we waited in the waiting room, we felt informed and cared for. They came to us for labs, and CT scan. The process was thorough and quick. We love this hospital…

  108. My wife is a senior with psychological issues. I’ve used their GPU several times (at least 6 times over the years compared to a few times at Glendale Adventist or Huntington Hospital). …

  109. I was referred here through the urgent care. I was actually greeted personally by Dr. Lin as he was informed of my arrival by the urgent care doctor. Dr. Lin was great, very nice and informative. There was a bit of a wait in the waiting …

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