Telco Community Credit Union is community chartered and provides financial services for 21 counties in Western North Carolina. Telco offers competitive rates for loans, mortgages and credit cards.
| Monday 8:30AM–5PM Tuesday 8:30AM–5PM Wednesday 8:30AM–5PM Thursday 8:30AM–5PM Friday 8:30AM–6PM Saturday Closed Sunday Closed |
712 New Leicester Hwy, Asheville, NC 28806
Super friendly staff!
Best credit union
Not the most welcoming staff
Absolutely terrible service!!!!!
Worst bank ever never bank here
The staff on Leicester hwy is tops in my book
Great customer service. No complaints.
Stay away from this bank as far as you can.
cant wait to be free of debt with these people…cant ever seem to get a straight answer. would gladly give a better reveiw if i could….
They told me to wait. I waited for about an hour nobody helped me ever.
FYI -I went here today (5/4/21)and the tellers were not wearing masks. 😷 …
I found no problems doing business with this credit union, deal with wells Fargo or chase,
I can never get through to get help when I need it. I used to be able to but not anymore.
I’ve banked here Atleast 10 years. This is the most unfriendly tellers at the Leicester branch.
This company is nothing like it was.
Well just moved and im stuck with no money for the weekened guessing they froze my card on suspicion. But did not receive a call or anything! Not alright.. I got a family…
Would not reccomend! Workers are moved from place to place so no familiar faces, lowest paying credit union in town so employees dont care about their jobs. Really needs to hire a new CEO and upper level management.
If i could give zero stars, they’d deserve it. As of right now, I am stuck with no card and no money on a damn weekend. Cant put gas in my car or buy food for my kids because this place yet again cancels my debit card for “suspicious” …
Love this credit union. Susan has been so helpful ever since I open my account years ago. The rest of the teller are great as well, but Susan is my absolute hero! Please take the time to tell her what a wonderful job she and the staff in Morganton are doing.
Bobby Swinson
Absolutely one of the worst banks in the entire country. I have not bank with telco in over three years and found out that they have put a five dollar debit against me on my credit report. I have been trying for over the last six months to …
These people are the worst lately. I been with them 10 years and they finally pushed me to a point where I’m leaving.
In the beginning they were fine, never had the nicest people working there but I …
Strange operation regarding auto loans. The dealer finance person insisted Telco was matching my credit union. It turns out it was not even close to the deal… The only communication was by MAIL, which was received four days later! No …
I’ve banked here for years, and never had a problem until these past 6 months. I can never get in touch with branch manager, she never returns phone calls, and the ladies they now have working the drive thru windows acts as if she’s …
ATM never works. Just swallowed my card, now I have no idea when I’m going to get another one, or if. The after hours number is not working just constant holding. Been here my entire time of banking. Really considering my options of taking my account elsewhere at this point.
They won’t answer their phones, most uneducated ignorant people I have ever dealt with. Constantly making mistakes with my account and not trained well enough to handle straightening it out. They are by far the worst bank I have ever dealt with. They are a nightmare! Run, don’t walk to another bank!
Great bank, who goes above and beyond for its members. A response to all the one stars about the staff being “less than friendly”. Some of you walk into these places looking to pick a fight; yelling, cussing, and being rude to these …
Terrible gave out my banking information to a family member who was able to log into my account and a terrible process with new cards last week and no customer service call number that you can ever speak with someone. Just today called 3 times on hold about 20 min and it will hang up really have me to where we about to change banks
SCAM WARNING! This bank recently switched all cards from Visa to Mastercard. I have multiple accounts with this bank and my old cards have labels on them identifying the accounts (Business, Medical, Personal, etc). One of the new cards came …
This is without a doubt the worst so called bank that I have ever dealt with, they NEVER answer the phone, auto loans are a joke and the email I received for the rates for a loan was a screenshot from an email that did not come from Telco. Very shady. I closed my account.
I HATE THIS BANK THEY NEVER ANSWER THE PHONE and they don’t have a customer service option on weekends or after business hours.
Honestly the worst bank I’ve ever been with. My card wasn’t working for a week. I kept calling and they told me “well it’s active” But I’m telling you it’s not working. Now my online log in wont work. I called a minimum of 4 times this …
We’ve been at Telco for years and people like Pamela Gonzales are why! She is AMAZING! She was kind, patient, understanding, explained everything to us in the best and easiest terms, she made us feel welcome, she was speedy with all …
10/10 Recommend. Pamela Gonzalez was extremely helpful! She explained all paperwork to me in a great understanding way, was very efficient and kind. I was very lucky to have had her assistance and because of her I will most definitely be …
I have been with telo community credit union for several years now & i want to say this is the most caring staff i have ever banked with. Pam Gonzalez the manager there is the most caring & professional manager i have ever met. I’m a …
They have a call center you can’t even get through to, they don’t answer emails unless you are actively talking to them, and if you do get through, the security is so low they almost transferred from my account to someone else before …
I have banked with Telco all of my years in Asheville (10). They have helped me buy a house and two cars. Years ago, the branch manager stood by my side when I needed to speak to the (at the time CEO) to plead my case. It was a very human …
This review is about the entire Telco Community Bank. Opened an account on a Thursday, Nov 30, 2022 as a local bank for transfers to USAA Bank. On a Saturday morning (aound 10:45), they still did not recognize me as a patron, when …
I have always liked Telco for many years and do not give out poorer reviews only once or do not review but recently they had an update on their mobile banking and I updated it. When I did I was locked out of all my accounts the day before …
I absolutely love the Leicester Branch. The girls are new and if they question anything they go straight to Pamela and get the answer. Pamela goes above and beyond to help you and is my favorite person to deal with there. As far as everyone …