Wave Rural Connect. Offering high-speed fiber internet, fiber TV and VOIP phone services to AVECC me See more
Read More| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
1811 W Commercial St, Ozark, AR 72949
Fast and easy
Too slow to get to area,stinks,very sad for less then 10miles from town
Not good
Fast! 👍 …
Garbage customer service connection good tho
The television service is terrible!!! I can’t believe they haven’t fixed the constant stoppages and interruptions after this long!! Absolutely the very worst!!!
Amazing internet at an amazing price! I’ve never had a more reliable provider!
After having COX for years and paying way too much for what we got it was a pleasure to have an internet Co. who doesn’t try to gouge you. Good service, nice people.
Great customer service! No issues so far since day 1. Love it!!
Used their service while at a friend’s house. Amazing speed!! We are under contract till October with another provider. But are definitely switching!
Terrible service…trying for 2 days to get it connected after new installation…their installer blamed my router….Netgear says its the WAVE service..my router has no problems when I plug COX internet back into it…WAVE service keeps …
Horrible, just awful. I was going to write down everything that went wrong while I had this service but it’s too much to write down. Please, for the sake of your happiness don’t ever use Wave Rural Connect.
Our tv services remain terrible. Constant hesitating, freezing of the picture make it unwatchable. Am paying a lot of money for a very poor service.
Terrible service. This is the worst system for freezing pictures and channels not working. Don’t waste your time or money on Wave. If you call them they put you on enterna hold to report an issue.
Trash. Internet was decent for the first couple of weeks then went downhill. They say 1 Gbps download speed and I know it’s not going to be that at all but I get an average of 20 Mbps. I was getting better download speed with cox
If I had the option of rating this a zero I would. The TV is the worst I have ever had. It constantly breaks up and buffers. The local channels are the worst. I can hardly wait until our year is up so we can go somewhere else.
Cheaper than cox, better than cox, better staff and installers, quick. Everything you would want in an internet service provider all here in our local area! We really love their internet. It is cheaper than cox, everything is except for …
I am ecstatically happy with this company. Praise God! No more Cox for me. My Services’s never gone out during a storm. Internet is very fast. No buffering. Highly recommend
I got their gigabit internet installed a couple of weeks ago and the service has been amazing. Ran into an issue with my router – not Wave’s fault- and their service team was very professional and helped me find the right solution for my house. Their tech support is truly second to none. Did I mention no DATA CAPS?!
Internet is awesome. Thank y’all. I have one question though. How are we supposed to pay our bill? . Have tried for 2 days to get customer service so we can pay. Left voice mails and callback numbers. Waited many many minutes for a representative as well,even called tech support. Help!
Been dealing with slow speeds for a year. I’m paying for 1 gig speed and can’t even watch a Roku sometimes. Called multiple times and they tell me that’s fine. There should be a standard they have to uphold on Mbps. Im using their router …
It’s stinks. Always goes out . Going back to dish as soon as possible. Interest stinks too!😡😡😡😡 …
UPDATE: Originally a 4 star review but now a 2. No centralized outage update information. Speeds aren’t as advertised. Waited to bill me ALL AT ONCE arbitrarily instead of monthly even though I signed up for monthly billing. Customer …
everyone we have had contact with has been the best of people from the linemen to the two young men, Dominic, and John, who connected us May 26. Everyone should be as patient and well mannered.
Wave has been great from the start! Amazing customer service and super nice people! Anytime (including today) that we have had a problem with it they always get it resolved super quick! Thank you Wave!
Super fast and highly reliable, high speed internet for both upload and download with no data caps. I’ve been a Cox Customer for 20 years and experienced inconsistent service and speed from Cox, outages, HUGE price increases every year, …
The guys at Wave came and hooked my tvs up after I already had internet services. Chandler and Jim were professional, courteous and very knowledgeable. I appreciated the job they did!!!
I was initially very excited to get away from Cox and go with a fiber network. However, excited has evolved into disgruntled. I don’t watch much TV, but my wife does and she is extremely unsatisfied with the Television service. I would …
Good service until it goes down. The only tech support you get is unplug and plug back in. Something an elementary kid would tell you
Wave rural internet is good, however the TV Service is unacceptable. Constant pixilation, pausing, and freezing of picture. They do not yet have the bugs worked out with no solution that corrects the problems. Absolutely the worst TV experience of my life.
Internet and cable both go out with the rain, billing issues, and customer service needs to improve. They might get better soon as they just installed this network in arkansas, and the river valley, but I would stay away a while. …
Tv is horrible but internet is good. Tv has been messed up x 7-8 weeks. When you call if you can get anyone to answer they don’t know what the issue is after a month. They busted my water line installing but fixed it. They busted my …
Pretty good for the most part, have had it for over a year. Only problem I’ve encountered is the streaming online when I try to register for the Ozarksgo platform it tells me my account doesn’t exist. I’ve called customer service and was told I would receive a call or email when it was resolved. That’s been several months.
We love our WAVE Internet…We were forced to have the only other service in our area with a HUGE monthly bill but now With WAVE our bill is 70% less! Super fast unlimited internet – gamer in the household. Very pleased and have never had any problems.
**Detailed review**
Work at home and a gamer here. Downloads are super quick and their latency is …
Internet stopped working. Called the Technical Department and they said they would have someone call me. Called again the next day and they were SUPER hateful saying there is a 24 hour waiting period. That wasn’t mentioned on the first call …
The Speeds are great, and they are very cheap for 1Gbs. They are also local and not some big company trying to sell you junk. There is also no data cap which I think personally is great, because I download games to my xbox and my laptop all …
Had Cox in town but it was not available when moving into rural area. New neighbors told us about WAVE. After 6-months testing we could not be happier. It works great! We can stream a high-definition movie and it will play immediately with …
The worst when you get behind they still charge you a full month even though you only get 2 weeks service turn off on 18th turn back on 3rd and charge 25 to push button to turn on guess time to see if a lawyer can help sounds like hate …
It’s the best! Works fast I’ve never had a problem with WAVE going down or being slow to connect!
Customer Service responded very promptly to a friend’s problem. Not only corrected, but made sure her devices could be connected properly. The installation gentleman couldn’t have been more helpful and courteous. Very impressed.
Very great internet, we live in a complete dead zone for cell service. We can actually use our wifi calling, streaming tv and online gaming all at the same time and not run into an issues.
I cant believe the difference between wave and the last 2 internet providers we had. The installation crews were outstanding. The quality or signal is like night nd day from satellite providers thank you wave