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1827 Capital Cir NE, Tallahassee, FL 32308
Always slow service.
Nobody ever answers the phone.
They refuse to answer the phone.
Do they not have people to answer the phones?
Very pleasant employees, always helpful.
Customer service. I didn’t feel welcomed
Not answering phones makes you lose members, Like me.
Tried to call was on the phone for over 20 minutes and no one ever picked up. That is horrible customer service!!!!!!
Don;t waste your time calling. None of the numbers work and no one ever answers your call. It is extremely frustrating.
Love the Crawfordville branch. All the employees are helpful and nice. Great service.
The worst
Terrible, rude service at Capital Circle location this week, and previously. Will be changing credit unions after 20 plus years.
Tool 3 days to straighten out a debit card problem and no one could tell me what the problem was.
Tried calling several times and could not get a customer service rep. It’s not even on option on the list of offices. Will be switching to another CU as I hate bad service.
Worst bank ever all the branches ! No one is never available and they never answer the phone when needed ! Definitely switching.
Don’t try to even call them for help. You will spend your whole day on the phone without ever talking to a person, just press 1 for this or press 2 for that with an endless runaround with robots. The whole structure is set up for frustration and failure.
We have nothing but excellent service from Tallahassee Leon Federal Credit Union in Crawfordville.
If I could give 0 I would. This place has the worst online website to access things and their customer service is the worst. My card was compromised and they didn’t help. Instead, they evaded getting with me about it until the time to get compensated expired.
They let my ex who wasn’t supposed to be on my account steal almost $1500 from me through her Venmo account. I’ve never had a bank that has allowed anything like this to happen.
Never answers the phone. I don’t think they read the reviews because to many are saying they never answer the phones yet nothing has change. …
Just switched after 42 years of banking with them. Used to be a great place to bank, not anymore. Three members of my family have left also. Customer service is awful and mistakes are common.
1) No one ever answers the phone when you need to speak to an actual person
2) the ATM runs out of $$ and you have to go inside anyway (hopefully it runs out of money during 9-5 hours) …
This is the worst bank! I’ve tried calling them for 5 different issues I’ve had in the last 6 months. Each time using their dial by name directory just trying to get a human. Over 100 extension I have not gotten ahold of 1 person. And the …
My Experience with Tyler Wright was Awesome!!! I felt like I’ve known him for years… He made me so comfortable no matter what questions I had or didn’t understand! Thanks Tyler for Just being you!!
Tyler and Margaret are two of the hardest working and most diligent people i have ever met. They continue to go above and beyond what is required of them and their attention to detail cant be overstated. Each time i have worked with them it …
I Love the Tallahassee Leon Federal Credit Union. All of the employees are super nice and patient.
A Special Hats Off to Tyler Wright. What a wonderful experience it is always to see your pleasant face. You make our day….
I’d like to leave this positive review exclusively and only for Branch Mgr. Tyler Wright. If the entire staff were to follow the customer service oriented qualities and direction from Tyler, the Main Branch in Tallahassee would possess and …
If I could give this bank no stars I would. The worst bank you could ever do anything with. I can’t even understand why they are still in business. They never answer the phone system is ALWAYS DOWN. There COVID measures were horrible. …
Terrible employees. Lie on u to make u lose your job. I didn’t even get a chance to move to another location or branch.
Nobody will answer the phone at any location….and yes, I’ve been trying periodically throughout the day for 2 days…
and no, I didn’t leave a message. I’ve left message before and when the …
I have been with this credit union over 10 and they are always messing something up with your personal information or account. The staff on appleyard is horrible especially Jordan Jones. If you need to speak to someone over the phone you …
Haven’t been able to text to get my account balence in dayds and now the website TO CHECK MY BALENCE is down. again if this is “Improving our moble and phone access support’ I LITERALLY JUST WANNA KNOW MY ACCOUNT BALENCE.
Was a member for over 25 years. When they merged with central credit union nothing worked. I’ve had deposits rejected. Payroll put on hold. Payments returned because my account couldn’t be located. When calling I was told nothing was …