I can’t figure out how to delete my initial review, but Sutter did respond to my concern very quickly and everyone I spoke with was super friendly and helpful.
This is the most user-unfriendly healthcare system I have ever encountered. Much of the information on their website about physicians is either incorrect or lacking. Including a letter from them telling me the wrong web address for members!
Why would you create a website that basically looks like SUTTERHEALTH, but now call it SUTTERHEALTHPLUS? Lemme answer, to confuse people into thinking they are contacting SUTTERHEALTH. Not a good company, not a good health provider. Period.
No no and no. These are the most sarcastic rude group of people I’ve ever encountered. So if you’re not passionate about helping people then go into another line of work like a textile factory worker so you don’t have to deal with peope.
After you cancel your plan, they stop paying any bills that came in for when you did have coverage, which means you’d better cancel AFTER all bills were paid. Otherwise you’re on the phone for every bill you receive to get them to pay. No …
I’ll speak for myself and my clients. Sutter Health Plus does a great job of following up with their brokers and getting them the resources they need. I was able to get a tour of the walk-in clinic from the regional broker who drove 2+ …
I started 2 years ago. $800 a month. Ok. I am now paying $1100 a month and they changed prescription companies that hiked up all prescription s and the doctor/pharmacy/new prescription people are not on the same page! Almost died waiting for my asthma inhaler and still going through similar issues. I’M OUT! ASAP👎 …
Be careful, your doctor might ask you questions about your health, then discuss these questions during the appointment, and then you’ll get charged another copay, even though the doctor brought it up and you made the appointment for a …
I recently switched to Sutter Health Plus after 11 years with another HMO. This option was cheaper and appeared to be similar coverage. A friend highly recommended a local Sutter doctor who appeared to be accepting new patients so I …
Switched from a high deductible Kaiser plan to Sutter Health Plus. Not at all impressed- i have never had to wait to get an appointment with Kaiser, a dermatology referral with Sutter is 2 months out! They also insist on dr visits before …
I hate Sutter health plus! They have obnoxiously high deductibles and charge for PCP visits until you reach that threshold. So if you don’t have the money, you can’t ask your doctor for a referral. What a ripoff!
I have used Sutter before when I have a ppo with another insurance and they treated me very well. Now I have Sutter Health Plus, HMO. I must say I can not find any difference between both. They treated me excellently ! …
3 weeks to get a referral. 7 weeks to get appt with physical therapist. When I tried to get authorization to get appts paid for by an out of network provider because they couldn’t provide timely medical intervention they told me too bad. Used to be a good insurance 5 years ago. Not so anymore. Look w elsewhere.
Clean, professional
The worst customer service!
The best Medical Insurance ever! Quality and affordable!
Suffer Health worst insurance carrier ever. This is socialized medicine
Tried to call for claim status. Talked to rep Jodie she was rude said she couldn’t help and told me she didn’t have the number I was looking for.
I can’t figure out how to delete my initial review, but Sutter did respond to my concern very quickly and everyone I spoke with was super friendly and helpful.
This is the most user-unfriendly healthcare system I have ever encountered. Much of the information on their website about physicians is either incorrect or lacking. Including a letter from them telling me the wrong web address for members!
Why would you create a website that basically looks like SUTTERHEALTH, but now call it SUTTERHEALTHPLUS? Lemme answer, to confuse people into thinking they are contacting SUTTERHEALTH. Not a good company, not a good health provider. Period.
No no and no. These are the most sarcastic rude group of people I’ve ever encountered. So if you’re not passionate about helping people then go into another line of work like a textile factory worker so you don’t have to deal with peope.
After you cancel your plan, they stop paying any bills that came in for when you did have coverage, which means you’d better cancel AFTER all bills were paid. Otherwise you’re on the phone for every bill you receive to get them to pay. No …
I’ll speak for myself and my clients. Sutter Health Plus does a great job of following up with their brokers and getting them the resources they need. I was able to get a tour of the walk-in clinic from the regional broker who drove 2+ …
I started 2 years ago. $800 a month. Ok. I am now paying $1100 a month and they changed prescription companies that hiked up all prescription s and the doctor/pharmacy/new prescription people are not on the same page! Almost died waiting for my asthma inhaler and still going through similar issues. I’M OUT! ASAP👎 …
HORRIBLE HEALTH CARE
Sutter Health apparently dismissed me from all care on 9/26/18 WITHOUT notifying …
Be careful, your doctor might ask you questions about your health, then discuss these questions during the appointment, and then you’ll get charged another copay, even though the doctor brought it up and you made the appointment for a …
The worst health plan I have ever dealt with as a patient.
They do not pay, even though you have reached your family deductible. Then, if …
I recently switched to Sutter Health Plus after 11 years with another HMO. This option was cheaper and appeared to be similar coverage. A friend highly recommended a local Sutter doctor who appeared to be accepting new patients so I …
Switched from a high deductible Kaiser plan to Sutter Health Plus. Not at all impressed- i have never had to wait to get an appointment with Kaiser, a dermatology referral with Sutter is 2 months out! They also insist on dr visits before …
I hate Sutter health plus! They have obnoxiously high deductibles and charge for PCP visits until you reach that threshold. So if you don’t have the money, you can’t ask your doctor for a referral. What a ripoff!
I have used Sutter before when I have a ppo with another insurance and they treated me very well. Now I have Sutter Health Plus, HMO. I must say I can not find any difference between both. They treated me excellently ! …
3 weeks to get a referral. 7 weeks to get appt with physical therapist. When I tried to get authorization to get appts paid for by an out of network provider because they couldn’t provide timely medical intervention they told me too bad. Used to be a good insurance 5 years ago. Not so anymore. Look w elsewhere.