The only issues I really had was the building was being remodeled and the construction crew was so loud it was hard at times to stay focused or hear each other talking.
Comfortable , relaxed, professional, good guidance and suggestions, encouraging, punctual phone or tech visits..
Also Excellent listener, friendly, pertinent ideas, valuable experiences with Debbie.Thank you.
Tried to get my child help, they refused even though I am the legal guardian insisting that Mom fly out from Texas. Mean while in America we have school shootings and all sorts of problems, and here I am trying to get my child help and …
First time on website after transition from psyc care to life stance
Very glitchy un able to navigate
Connection was lost try again later message all morning long …
Horrible staff . They turn you away as soon as they get some of your history intake by a receptionist or /a person who does not have common sense or know how to evaluate patients.. She prejudged me over the phone and (I am a physician …
I feel very positive about the therapist. However the intake process was s bit disjointed. Seemed like overkill and slowed things down. I look forward to seeing Dr. Anderson in the future.
DO NOT GO HERE. WHAT EVERYONE is saying on reviews are all true. I ignored all the negative reviews and went ahead. Staff will make your mental health worst. They’re rude, pretentious, and no compassion at all. Whoever manages PsyCare should absolutely close this business down. They’re ripping money off people.
Horrible staff. Unfriendly .. the receptionist received my intake and then put me on hold and another person picked up the phone and told me we can’t take you as a patient .. I am a retired physician and have never experienced something …
Dr Khatami is doing everything he can to help my wife get through the depression she’s been suffering for years and years. She has been to many psychiatrists with zero results
My child has been a patient at Psycare Kearny Mesa for almost 11 years. She has been seeing Dr. Ramineni and we have been beyond pleased with the care she provides. Dr. Ramineni listens to myself and my daughter. She is not one to just …
I feel like my psychiatrist is ready for me to find soon as I walk in. The staff acts like you’re bothering them and aren’t very welcoming. Do you all not know where you work? You have the potential to drastically affect someone’s life by being their first point of contact. Come on, do better.
I had never sought mental health consulting until going to PsyCare. I rarely see my psychiarist and then only briefly. He has had little input on my problem. However. I have nothing but high praise for Dr. B. He is thoughtful, nurturing, …
The therapist was very professional and understanding. PsyCare is an amazing organization with terrific people. BTW, the representative on the phone was extremely helpful.
I have had a very positive experience at this office. The receptionists have been warm and welcoming and my therapist is exceptional. The locations is easy to access off of the highway and parking is readily available.
Telemedicine appointments make it really easy to connect. Scheduling is also easy and straight forward. Connecting to each session with the VSee app is an little clunky, but not too bad once you get the app working and have done it once or twice.
It’s all via video visits right now so can’t comment on the actual physical office. But every thing is so easy right now. The care I am receiving is excellent. My provider helps me with figuring out ways to improve my situation so that I can find peace….
I was a patient at Psycare from 2012 – 2014. During this time what stood out the most was how rude the office staff were. Each time I came for an appointment they avoided eye contact and when they did acknowledge my presence it was far from …
The therapy is helpful but my average rating applies to the the customer service. My appt was cancelled abruptly and I was told certain.forms needed updating by staff & I would get a call back. After three business days I have yet to get a call back
My one and only experience with Dr. Manoocher Khatami was extremely disappointing. I have no need or time for one who has an angry, at times hostile, affect toward any patient. He felt necessary to tell me minimum two times he has …
The website does jut work. Voicemail says to go to patient portal for scheduling. It’s very difficult to get a physical person on the phone for scheduling. The patient portal for 9 months that I’ve used it has worked 3 times ever. Does …
It was my initial appointment with them today and the first time in a year After speaking to many people and seeing multiple providers I Feel like i finally found someone that can help and understands and actually knows what’s going on with me made me feel extremely comfortable from the very beginning.
First visit today for our child. We had a fantastic experience with the therapist, Glen Pastores. Check in staff was good too and was very patient with us in making 4 follow up appointments around our busy schedules. …
Saw psychiatrist for medication assistance and follow up for bipolar disorder. The psychiatrist I had did not take any time to listen to me or address my questions and concerns. He just asked a few questions and then told me what to do. I’m …
My therapist is so lovely and my experience with LifeStance has been nothing but wonderful. Even the staff members outside my therapist have been so gentle and patient with me. Honestly I wish I started to therapy sooner!
So I am writing this review to let anyone who has been sent to formerly psycare, now lifestance by kaiser permanente to not bother. I was never informed that I was going to be charged by them as I assumed that my insurance would cover my …
PsyCare has been a godsend during the
pandemic. I started seeing my therapist a few months before the pandemic hit and was already gaining great insight into myself and my issues when we went into …
Psycare, Kearny Mesa location. The receptionist, Angela, is truly horrible. She deletes messages and ignores patients. She cuts you off and just transfers you and gives out the wrong information. This is the second time I have had a bad …
I have seen Charissa Ruud for about two weeks now, I am very new to therapy. Though I have only seen her twice she has truly helped change my perspective on my traumas and has provided me tools to successfully move past these issues. She is …
I repeatedly had trouble getting into the correct waiting room for a video chat. My provider phoned me after about 10 minutes and we used our remaining time as a regular phone call. I put in a request for assistance in getting it right for my next appointment but have not heard back yet.
Therapist listened to all of my concerns and added input as needed. Made my appointment in a very timely manner. Can see no complaints as I move forward with my therapy.
Needed immediate help. Waited 2 weeks to speak to a doctor as I wasn’t given the proper tools for their video conference app when I made the 1st appointment. When I finally spoke to a doctor he cut me off and told me somewhere else to get help. It was a waste off time and money.
Do NOT waste your time with these cowboys!! I waited over 3 months for an appointment and when it was finally time to see a therapist via tele health, none of the links they had e-mailed to me were working , so on my very first appointment …
One of the sweetest receptionist I had the pleasure to speak with. Called in to set up a new patient appointment. They were extremely kind, personable, and helpful! I was treated like a individual instead of a blank face patient to push through the system. Look forward to my first appointment ♡
I love my therapist! Cynthia McGregor is amazing! She is the best therapist I’ve ever had. She doesn’t only listen but helps with certain issues. I feel that some therapist I’ve had before does not address the main issues. She’s so sweet and she’s very understanding and shows she cares. Amazing experience with her and this company!
Had virtual appointment with Dr. Khatami. I was very comfortable during the session. I was pleasantly surprised because I had read some of the comments from some of his other patients. After listening attentatively to me describe my …
Both my psychiatrist (Dr. Ramineni) and therapist (Dr. Berl) are amazing. I’ve been receiving care for approximately 2 years now and have absolutely no complaints. I am in the best place of my life and I don’t think I would be here without the care I received. 10/10 would recommend.
Very poor experience and I recommend not wasting your time or energy. Saw Dr. Khatami and I do not recommend. No call back after first visit and information he relayed was incorrect. …
I have received very good care from the professionals at LifeStance Health. Through proper diagnosis, treatment and therapy I overcame sleepiness and the terrible depression that accompanies it. I highly recommend LifeStance Health.
When I made my first appointment I was told I would have a co-pay, but instead I was charged 3x what I was told…I am very unhappy and won’t be coming back. I called the billing department 2x and the woman I spoke to in billing could care less.
Dr. Khatami was really kind and very informative. He was on time for the appointment and made me feel at ease which was definitely a relief. Highly recommend.
Great Organization! I would recommend utilizing their services! They have a phenomenal Team, that has always gone above & beyond to help and to show a genuine concern and a willingness to make things as easy as possible.
I have seen several therapists, but Mel is the hands down the best therapist I have ever seen. I feel like I truly was able to heal and overcome what I needed to as a patient because of him
I was Ms. Debrier’s patient and I do not recommend this place to anyone. Uncaring, unprofessional, rude, and dismissive. Oh, and you won’t be able to get a hold of her or her office and won’t get your prescription renewed on time. Don’t go …
Elmore my Therapist is excellent. She has a understanding of different situations in my life. If you have other people on your staff like Elmore you have very good Organization.
Update 3: Charged for a late cancellation that was rescheduled 2 days in advance…WORST OFFICE STAFF EVER!!!!!! …
I don’t know if my psychiatrist knows if I’m out of medication or where to refill. He didn’t ask me that info. Video teleheath was pretty bad too
I like my doctor
Unsatisfied
Prompt and very helpful!
Horrible staff. Don’t ever go there
My doctor is an anchor in this pandemic
I agree horrible staff and doctor not very good!
My counselor is so amazing!!
The therapist was very helpful and kind
Refered by Kaiser & met with a Lcsw & found the person caring & professional.
Quick appointments and easy to use virtual app
Very professional. I recommend them. If you need help get help, get help now.
I feel like the clinician I’m working with is innovative, listens to me, and is teaching me new skills.
Accommodating, friendly, and easy-to-maneuver online practices during Covid-19. Wouldn’t go anywhere else.
My login for Psycare no longer works for this website. I found it doesn’t difficult to find the login page. Frustrated
The only issues I really had was the building was being remodeled and the construction crew was so loud it was hard at times to stay focused or hear each other talking.
Just had my first meeting with Christian. We connected. I look forward to future sessions!!
Been treated for depression Panic and anxiety Since 2011.
Dr. Ramineni and Dr. Debus have been wonderful doctors.
Comfortable , relaxed, professional, good guidance and suggestions, encouraging, punctual phone or tech visits..
Also Excellent listener, friendly, pertinent ideas, valuable experiences with Debbie.Thank you.
Everyone is so nice and helpful. I never knew taking care of mental health could be so easy and accessible.
I have trouble signing to check my appointments.
Can you list each step?
I love my therapist and my experience with LifeStance
Doctor is okay at best. Billing is incompetent and doesnt even know how to submit a claim. You will end up paying out of pocket for everything.
Excellent for my first visit.
Tried to get my child help, they refused even though I am the legal guardian insisting that Mom fly out from Texas. Mean while in America we have school shootings and all sorts of problems, and here I am trying to get my child help and …
My meeting went better than I expected. It was very helpful speaking with Megan today and I’m looking forward to working with her moving forward.
First time on website after transition from psyc care to life stance
Very glitchy un able to navigate
Connection was lost try again later message all morning long …
Horrible staff . They turn you away as soon as they get some of your history intake by a receptionist or /a person who does not have common sense or know how to evaluate patients.. She prejudged me over the phone and (I am a physician …
Super easy to log in and chat with my therapist.. thank you for providing the service
I feel very positive about the therapist. However the intake process was s bit disjointed. Seemed like overkill and slowed things down. I look forward to seeing Dr. Anderson in the future.
DO NOT GO HERE. WHAT EVERYONE is saying on reviews are all true. I ignored all the negative reviews and went ahead. Staff will make your mental health worst. They’re rude, pretentious, and no compassion at all. Whoever manages PsyCare should absolutely close this business down. They’re ripping money off people.
Dr Debus and Dr Khatame are a super team!
Horrible staff. Unfriendly .. the receptionist received my intake and then put me on hold and another person picked up the phone and told me we can’t take you as a patient .. I am a retired physician and have never experienced something …
Dr Khatami is doing everything he can to help my wife get through the depression she’s been suffering for years and years. She has been to many psychiatrists with zero results
My child has been a patient at Psycare Kearny Mesa for almost 11 years. She has been seeing Dr. Ramineni and we have been beyond pleased with the care she provides. Dr. Ramineni listens to myself and my daughter. She is not one to just …
Dalicia in Glendale was very kind. I appreciated her help.
I feel like my psychiatrist is ready for me to find soon as I walk in. The staff acts like you’re bothering them and aren’t very welcoming. Do you all not know where you work? You have the potential to drastically affect someone’s life by being their first point of contact. Come on, do better.
The session was productive and I felt heard. Only my first session so that’s very good!
I had never sought mental health consulting until going to PsyCare. I rarely see my psychiarist and then only briefly. He has had little input on my problem. However. I have nothing but high praise for Dr. B. He is thoughtful, nurturing, …
The therapist was very professional and understanding. PsyCare is an amazing organization with terrific people. BTW, the representative on the phone was extremely helpful.
I have had a very positive experience at this office. The receptionists have been warm and welcoming and my therapist is exceptional. The locations is easy to access off of the highway and parking is readily available.
Telemedicine appointments make it really easy to connect. Scheduling is also easy and straight forward. Connecting to each session with the VSee app is an little clunky, but not too bad once you get the app working and have done it once or twice.
It’s all via video visits right now so can’t comment on the actual physical office. But every thing is so easy right now. The care I am receiving is excellent. My provider helps me with figuring out ways to improve my situation so that I can find peace….
I was a patient at Psycare from 2012 – 2014. During this time what stood out the most was how rude the office staff were. Each time I came for an appointment they avoided eye contact and when they did acknowledge my presence it was far from …
The therapy is helpful but my average rating applies to the the customer service. My appt was cancelled abruptly and I was told certain.forms needed updating by staff & I would get a call back. After three business days I have yet to get a call back
My one and only experience with Dr. Manoocher Khatami was extremely disappointing. I have no need or time for one who has an angry, at times hostile, affect toward any patient. He felt necessary to tell me minimum two times he has …
The website does jut work. Voicemail says to go to patient portal for scheduling. It’s very difficult to get a physical person on the phone for scheduling. The patient portal for 9 months that I’ve used it has worked 3 times ever. Does …
It was my initial appointment with them today and the first time in a year After speaking to many people and seeing multiple providers I Feel like i finally found someone that can help and understands and actually knows what’s going on with me made me feel extremely comfortable from the very beginning.
First visit today for our child. We had a fantastic experience with the therapist, Glen Pastores. Check in staff was good too and was very patient with us in making 4 follow up appointments around our busy schedules. …
Has been amazing helping me become a more me, me. Have really appreciated the help and understanding that the care has been providing.
I have had several experiences with Psycare helping both myself and my daughter. Her psychiatrist Dr Chang was amazing. She has now moved to Kaiser. …
Saw psychiatrist for medication assistance and follow up for bipolar disorder. The psychiatrist I had did not take any time to listen to me or address my questions and concerns. He just asked a few questions and then told me what to do. I’m …
My therapist is so lovely and my experience with LifeStance has been nothing but wonderful. Even the staff members outside my therapist have been so gentle and patient with me. Honestly I wish I started to therapy sooner!
So I am writing this review to let anyone who has been sent to formerly psycare, now lifestance by kaiser permanente to not bother. I was never informed that I was going to be charged by them as I assumed that my insurance would cover my …
PsyCare has been a godsend during the
pandemic. I started seeing my therapist a few months before the pandemic hit and was already gaining great insight into myself and my issues when we went into …
Psycare, Kearny Mesa location. The receptionist, Angela, is truly horrible. She deletes messages and ignores patients. She cuts you off and just transfers you and gives out the wrong information. This is the second time I have had a bad …
I have seen Charissa Ruud for about two weeks now, I am very new to therapy. Though I have only seen her twice she has truly helped change my perspective on my traumas and has provided me tools to successfully move past these issues. She is …
I repeatedly had trouble getting into the correct waiting room for a video chat. My provider phoned me after about 10 minutes and we used our remaining time as a regular phone call. I put in a request for assistance in getting it right for my next appointment but have not heard back yet.
They have new grad, incompetent, and inexperienced therapists. Don’t waste your time, stay away at all cost!
Therapist listened to all of my concerns and added input as needed. Made my appointment in a very timely manner. Can see no complaints as I move forward with my therapy.
Needed immediate help. Waited 2 weeks to speak to a doctor as I wasn’t given the proper tools for their video conference app when I made the 1st appointment. When I finally spoke to a doctor he cut me off and told me somewhere else to get help. It was a waste off time and money.
Do NOT waste your time with these cowboys!! I waited over 3 months for an appointment and when it was finally time to see a therapist via tele health, none of the links they had e-mailed to me were working , so on my very first appointment …
One of the sweetest receptionist I had the pleasure to speak with. Called in to set up a new patient appointment. They were extremely kind, personable, and helpful! I was treated like a individual instead of a blank face patient to push through the system. Look forward to my first appointment ♡
I love my therapist! Cynthia McGregor is amazing! She is the best therapist I’ve ever had. She doesn’t only listen but helps with certain issues. I feel that some therapist I’ve had before does not address the main issues. She’s so sweet and she’s very understanding and shows she cares. Amazing experience with her and this company!
Had virtual appointment with Dr. Khatami. I was very comfortable during the session. I was pleasantly surprised because I had read some of the comments from some of his other patients. After listening attentatively to me describe my …
I thought the counselor was good but the fact that it takes 3 months to get an appointment made it not good enough.
Both my psychiatrist (Dr. Ramineni) and therapist (Dr. Berl) are amazing. I’ve been receiving care for approximately 2 years now and have absolutely no complaints. I am in the best place of my life and I don’t think I would be here without the care I received. 10/10 would recommend.
Very poor experience and I recommend not wasting your time or energy. Saw Dr. Khatami and I do not recommend. No call back after first visit and information he relayed was incorrect. …
I have received very good care from the professionals at LifeStance Health. Through proper diagnosis, treatment and therapy I overcame sleepiness and the terrible depression that accompanies it. I highly recommend LifeStance Health.
When I made my first appointment I was told I would have a co-pay, but instead I was charged 3x what I was told…I am very unhappy and won’t be coming back. I called the billing department 2x and the woman I spoke to in billing could care less.
Dr. Khatami was really kind and very informative. He was on time for the appointment and made me feel at ease which was definitely a relief. Highly recommend.
Great Organization! I would recommend utilizing their services! They have a phenomenal Team, that has always gone above & beyond to help and to show a genuine concern and a willingness to make things as easy as possible.
I have seen several therapists, but Mel is the hands down the best therapist I have ever seen. I feel like I truly was able to heal and overcome what I needed to as a patient because of him
I was Ms. Debrier’s patient and I do not recommend this place to anyone. Uncaring, unprofessional, rude, and dismissive. Oh, and you won’t be able to get a hold of her or her office and won’t get your prescription renewed on time. Don’t go …
Elmore my Therapist is excellent. She has a understanding of different situations in my life. If you have other people on your staff like Elmore you have very good Organization.