(Translated by Google) If I could give it 10 stars I would give them, I had an emergency surgery, thanks to the staff of this place and to God today I am alive, I arrived seriously ill and in less than 1 hour I was already in the operating …
They have done a lot to reduce ED wait times in the past year. This is the place to be for trauma, transplant, and extremely sick patients in Kentucky.
Good options for health care for employees at UK and students. I do not like the protocol and all the process to get only a few short minutes with the doctor… but this is common in most US health care services.
Had an appointment for 3:30. Arrived and checked in by 3:20 35 minutes in waiting room. And after more than 1 hour in the exam room still no sign of the doctor.
Would highly recommend anyone having a baby, go to central baptist. There are too many kids trying to run the place. Too many chiefs, no Indians. No offense to the kids trying to learn but at least take a step back to learn life morals. Seemed snobbish and control hungry.
This facility and it’s staff are the reason I am still alive. They took me in, took care of me, and fixed my heart with a month and a half while I had spent months doing circles with another hospital. I will never trust my health care any where else!!
Billing system is botched up which is a shame because the facilities, nurses and Doctors are outstanding. Strangest accounting system in which a bill doesn’t go into an account with payments applied to that account. Each bill is like a separate account.
Jessica and Anna were the only two nurses I would give a five star The others don’t deserve even a two star. They are very,uncaring and rude. I would say more but I think you get the point
My son (who has cp and gets uncomfortable easily) has been sitting in the waiting room for over an hour to get a lab service done.
I love uk and most of the staff and personnel that I’ve met over the past 24 …
One of the most beautiful things about UK HealthCare is the Pastoral Care department. Patients and their loved ones as well as the staff can always count on the team of caring men and women that are graciously available 24/7 to offer …
No wonder KY ranks in the lower numbers for Healthcare in the US. During a pandemic this place decides to implement “Facility Fees” unknowingly to current patients to their bills for telehealth. Then claim, “it’s posted all over the …
I think that UK Healthcare, as well as the Albert B Chandler Hospital named after Governor Chandler it’s a wonderful institution. They have a pharmacy that is open 24 hours a day and just about anything else you could want or need as far as …
Staff is so laid back they mostly chat with each other instead of actually trying to get patients in and out , very rude definitely don’t recommend! Spent most my day waiting to have someone come in and finally talk to you..
Its a shame how a few bad apples ruin it for everybody. Nursing staff wonderful. The Drs. All come in at different times all talking so fast so that they are out of the room before you can process their name or any questions. Not a good …
UK Healthcare has been my and my husband’s healthcare provider for 35 years. We have both experienced life threatening medical conditions that required surgeries and lengthy follow up, some of which is ongoing. We have received nothing …
My son came there already terminal. But the ER physician chose to tell me that in E.R hallway with no family around and showed me his ex ray right there.I told him he had no bedside manner and was the most heartless Dr on the planet.Then we …
Not much to say! I had a seizure during a cat scan at another hospitals emergency room. I have several compound fractures and a broken hip as a result. I was air lifted to UK medical center where thay put me back together and found the …
This hospital is a joke, they will schedule you an appointment for 3 months out only to cancel on you 3 days before because the doctor decides to go on vacation and make you wait another 7 months. If you want a medical clown show where they …
I am writing this on behalf of my husband. He is a patient of the Gastroenterology department. It has not been the first time that appointments are changed suddenly or that his reasons of not being able to drive the 2 hours one way to the …
Stay away. The music therapists are racists and show no compassion. Be careful or they will verbally assault you and make fun of your disability with others. Horrible people.
The Doctors at this hospital have no compassion or Empathy for with their patients are going through. This hospital is the worst experience I have ever had to endure. This has been the worst year of my life. There was so many things and …
Attempted to get information about rescheduling my vaccine booster appt and had a disgruntled employee (over the phone) tell me I did not qualify for the booster (after they approved me and scheduled me) and then refused to reschedule my …
I don’t understand how they shell out the money they do and only have 10 spaces at the emergency department forcing you to abandon your loved one to drive down the road and either jog the block and half back or wait forever for a shuttle
Unprofessional staff. They also don’t tell young kids how much services will cost, stick them with giant bills, and levy their bank accounts when they can’t pay. They are a bunch of hateful, spiteful, and low people. I think they’re downright pathetic.
Waited for 3 hours to be seen, then I was taken back. The nurse did the usual pre check and now I’m sitting here 30 minutes later still waiting for a doctor. I’m hungry, tired, and planned on maybe spending an hour here when I started. Upset is an understatement, especially considering how overwhelmed I currently am (college life)
Made a payment on my son’s account. They took the money out of my account and never deducted it from his bill. They are thieves. I recommend that you audit your bill every month.
Would provide details for the low review but the healthcare system may retaliate against me.
This hospital carries the great name of Kentucky and needs to represent this state better.
Absolutely terrible experience! I am epileptic and was in for standard surgery and prior to surgery made sure to have all medical staff aware that my medicine needed to be ordered from pharmacy or I’d have a seizure. They did not do this …
I have been here for 4 days and they still have no clue what type of infection I have: the incompetence is unreal. They cant discharge me cause they do not know what type of antibiotics to give but yet I have been on them for the past 4 days I will be checking myself out today. Avoid this place at all costs
We’ve been here 2 months and been in 5 different rooms. They stayed dirty. Because no one came around to clean them. Stayed out of paper towels. I’m trying to upload pictures if I figure out how. lol
MISSED FOOT FRACTURE: On March 20, 2021 I went to the ER at UK Good Samaritan Hospital suffering from intense (10/10) pain, swollen left foot with plantar ecchymosis after a fall. The foot was black compared to my other foot. The ER …
They have horrible communication skills! They do not listen to what you’re telling them, and the hospital, and Dr’s are worried about covering their butts. They misdiagnosed my daughter, and delayed treatment. Her pediatrician found that …
Was referred to UK for a heart CT by a cardiologist because I cannot have stints put in due to a clotting issue. The doctor wanted more detailed information on my heart in order to better determine what the next step is to keep me from …
They take care of all my health-care needs and I generally have a good experience. Though some of their doctors have looked down on my past and have made snead comments on my weight, I love my regular doctors. And I wouldn’t go anywhere …
(Translated by Google) If I could give it 10 stars I would give them, I had an emergency surgery, thanks to the staff of this place and to God today I am alive, I arrived seriously ill and in less than 1 hour I was already in the operating …
What a horrible directory.
Have always had great experiences here for the most part! Gave birth here, NICU is the best! Communication could be better.
They are mostly rude and disrespectful to patients.
Good doctors.
4 major surgeries and all have made my life better
Awsome staff very friendly and they genuinely care for every patient
My son was admitted in UK. We were happy with the care there
Drs in the ent department are the worst They pay no attention to the patients.
UK HealthCare ignored my referral. Not a reliable organization.
Best hospital great caring staff and doctors night staff can be slow but generally it’s a good hospital
It is impossible to get ahold of anyone in the customer service department !!!
Dr Gal excellent care and surgeon for neck and head cancer thank you and your staff excellent ❤
Did not make us feel welcome or seem like they cared about their patients.
They have done a lot to reduce ED wait times in the past year. This is the place to be for trauma, transplant, and extremely sick patients in Kentucky.
Very dissatisfied in the healthcare I receive.
They all Do An Excellent Job.
Good options for health care for employees at UK and students. I do not like the protocol and all the process to get only a few short minutes with the doctor… but this is common in most US health care services.
Had an appointment for 3:30. Arrived and checked in by 3:20 35 minutes in waiting room. And after more than 1 hour in the exam room still no sign of the doctor.
Would highly recommend anyone having a baby, go to central baptist. There are too many kids trying to run the place. Too many chiefs, no Indians. No offense to the kids trying to learn but at least take a step back to learn life morals. Seemed snobbish and control hungry.
This facility and it’s staff are the reason I am still alive. They took me in, took care of me, and fixed my heart with a month and a half while I had spent months doing circles with another hospital. I will never trust my health care any where else!!
Billing system is botched up which is a shame because the facilities, nurses and Doctors are outstanding. Strangest accounting system in which a bill doesn’t go into an account with payments applied to that account. Each bill is like a separate account.
Jessica and Anna were the only two nurses I would give a five star The others don’t deserve even a two star. They are very,uncaring and rude. I would say more but I think you get the point
My son (who has cp and gets uncomfortable easily) has been sitting in the waiting room for over an hour to get a lab service done.
I love uk and most of the staff and personnel that I’ve met over the past 24 …
Facilities are nice and staff are nice!
Need to shorten the long waiting time. A simple appointment usually takes 2 hours or more. …
One of the most beautiful things about UK HealthCare is the Pastoral Care department. Patients and their loved ones as well as the staff can always count on the team of caring men and women that are graciously available 24/7 to offer …
No wonder KY ranks in the lower numbers for Healthcare in the US. During a pandemic this place decides to implement “Facility Fees” unknowingly to current patients to their bills for telehealth. Then claim, “it’s posted all over the …
I think that UK Healthcare, as well as the Albert B Chandler Hospital named after Governor Chandler it’s a wonderful institution. They have a pharmacy that is open 24 hours a day and just about anything else you could want or need as far as …
Staff is so laid back they mostly chat with each other instead of actually trying to get patients in and out , very rude definitely don’t recommend! Spent most my day waiting to have someone come in and finally talk to you..
Its a shame how a few bad apples ruin it for everybody. Nursing staff wonderful. The Drs. All come in at different times all talking so fast so that they are out of the room before you can process their name or any questions. Not a good …
UK Healthcare has been my and my husband’s healthcare provider for 35 years. We have both experienced life threatening medical conditions that required surgeries and lengthy follow up, some of which is ongoing. We have received nothing …
My son came there already terminal. But the ER physician chose to tell me that in E.R hallway with no family around and showed me his ex ray right there.I told him he had no bedside manner and was the most heartless Dr on the planet.Then we …
Not much to say! I had a seizure during a cat scan at another hospitals emergency room. I have several compound fractures and a broken hip as a result. I was air lifted to UK medical center where thay put me back together and found the …
This hospital is a joke, they will schedule you an appointment for 3 months out only to cancel on you 3 days before because the doctor decides to go on vacation and make you wait another 7 months. If you want a medical clown show where they …
I am writing this on behalf of my husband. He is a patient of the Gastroenterology department. It has not been the first time that appointments are changed suddenly or that his reasons of not being able to drive the 2 hours one way to the …
Stay away. The music therapists are racists and show no compassion. Be careful or they will verbally assault you and make fun of your disability with others. Horrible people.
The Doctors at this hospital have no compassion or Empathy for with their patients are going through. This hospital is the worst experience I have ever had to endure. This has been the worst year of my life. There was so many things and …
Attempted to get information about rescheduling my vaccine booster appt and had a disgruntled employee (over the phone) tell me I did not qualify for the booster (after they approved me and scheduled me) and then refused to reschedule my …
Very professional. Love the employees and the environment. Answers all questions to the best of their ability. Highly recommended.
I don’t understand how they shell out the money they do and only have 10 spaces at the emergency department forcing you to abandon your loved one to drive down the road and either jog the block and half back or wait forever for a shuttle
Unprofessional staff. They also don’t tell young kids how much services will cost, stick them with giant bills, and levy their bank accounts when they can’t pay. They are a bunch of hateful, spiteful, and low people. I think they’re downright pathetic.
Waited for 3 hours to be seen, then I was taken back. The nurse did the usual pre check and now I’m sitting here 30 minutes later still waiting for a doctor. I’m hungry, tired, and planned on maybe spending an hour here when I started. Upset is an understatement, especially considering how overwhelmed I currently am (college life)
Made a payment on my son’s account. They took the money out of my account and never deducted it from his bill. They are thieves. I recommend that you audit your bill every month.
Would provide details for the low review but the healthcare system may retaliate against me.
This hospital carries the great name of Kentucky and needs to represent this state better.
Absolutely terrible experience! I am epileptic and was in for standard surgery and prior to surgery made sure to have all medical staff aware that my medicine needed to be ordered from pharmacy or I’d have a seizure. They did not do this …
I have been here for 4 days and they still have no clue what type of infection I have: the incompetence is unreal. They cant discharge me cause they do not know what type of antibiotics to give but yet I have been on them for the past 4 days I will be checking myself out today. Avoid this place at all costs
We’ve been here 2 months and been in 5 different rooms. They stayed dirty. Because no one came around to clean them. Stayed out of paper towels. I’m trying to upload pictures if I figure out how. lol
MISSED FOOT FRACTURE: On March 20, 2021 I went to the ER at UK Good Samaritan Hospital suffering from intense (10/10) pain, swollen left foot with plantar ecchymosis after a fall. The foot was black compared to my other foot. The ER …
Hello,
The fact that while my daughter was having an asthma episode and required an ED …
They have horrible communication skills! They do not listen to what you’re telling them, and the hospital, and Dr’s are worried about covering their butts. They misdiagnosed my daughter, and delayed treatment. Her pediatrician found that …
Was referred to UK for a heart CT by a cardiologist because I cannot have stints put in due to a clotting issue. The doctor wanted more detailed information on my heart in order to better determine what the next step is to keep me from …
They take care of all my health-care needs and I generally have a good experience. Though some of their doctors have looked down on my past and have made snead comments on my weight, I love my regular doctors. And I wouldn’t go anywhere …