Sierra Vista Hospital (CA)

Counseling & mental health, Sierra Vista Hospital

Established in 1986, Sierra Vista Hospital is a full-service more than 70-bed health care organization that specializes in psychiatric evaluation and mental health services for adults and adolescents.

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Sierra Vista Hospital (CA) Reviews ( 166 )

  1. (Translated by Google) I do not recommend this clinic
    My daughter was hospitalized here and they treated her very badly, it seemed every time I visited her I saw her …

  2. This 4 star review is for Dr. K Singh and certain staff members only.

    The guards and staff were kind and mindful. Dr. K Singh improved his treatment towards me towards the end of my time here.

  3. This is by far the worst clinic ever & has left lifelong trauma. They keep patients in for way too long & do not give them proper patient care. The staff is incredibly rude and I can positively say that it will leave patients in a worse …

  4. terrible service felt like i was sent to a jail i cant believe they call this a mental institution i was admitted and released with little to no help i couldn’t even talk to my doctor

  5. I would describe this hospital as a piece of s*** they give you no information they give you no feedback so they can tell you is nothing this place sucks I’m sorry I can’t
    you any lower than one star

  6. THIS PLACE MUST BE SHUT DOWN IMMEDIATELY. THE LACK OF COMPASSION AND CARE FOR THE PATIENTS IS HORRIBLE. THEY ARE TREATED LIKE PRISONERS AND DO NOT CARE TO HELP THEM. THEY HAVE MADE PATIENTS WORST AND ADDED MORE STRESS AND SUFFERING TO THE FAMILIES OF THE PATIENTS. PLEASE DO NOT SEND ANYONE HERE.

  7. After having known several people that have been here, as a medical professional I can say what they are doing here is probably the worst treatment of human beings I have ever witnessed.

  8. These guys are incompetent arses! Professionalism is “Alien” concept! LMFAO DO NOT ALLOW YOUR FAMILY TO BE TAKEN TO THIS FACILITY! ONCE THE LAWSUIT HAS COMMENCED AND CONCLUDED, I WILL REPOST JUST HOW MUCH WE WON BY!!!!

  9. Place is horrible I was only supposed to be on a 3 day hold and they kept me 3 days more beds are a rubber pad and pillows are just a rectangle of hard rubber as well with only one blanket it’s freezing in there it’s always loud food is gross and staff is horrible only thing good was the patients to talk to

  10. This place is abusive and horrible service they do not take care of the patients I recommend not going within 20 ft of this hospital they are the worst I wish I could give them 0 starts

  11. This place is horrible! No soap in shower or sink. Told them about it and I got ignored. Did not get my medications back upon discharge so don’t bring medications with you.

  12. I’m just hear for a question, what are the procedures of being admitted, are you treated like a prisoner and if I were to self admit do you have to go through and crazy strip searches or anything that may seem violating of that sort?

  13. Horrible place. Staff is rude and insonsiderate. Dont come here and dont send your loved ones here. They treat their patients like prisoners. This place does nothing but cause frustration.

  14. I was sent here on the 23 rd of January while the staff were nice and some of the other people were nice the food was horrible and getting out was really hard they kept me longer than my 72 hour hold and said if I didn’t voluntarily sign to …

  15. Poor leadership..CEO Mike Zauner is a joke and liar…Administration screwed me over..just a suggestion say what you mean and mean what you say. The CFO doesn’t care about anything except about titles & money..don’t interview with this place…waste of time

  16. IMPORTANT EVERYONE..I was admitted to sierra vista and was there for 6 days the dr upped a medication i was taking at home lithium to THREE times the maximum dosage i had no idea i was so sick with horrible flu like symptoms because my body …

  17. Worse place ever they lie and put patients with very mild issues in more depression. They are supposed to also help with housing and the social workers lie . They don’t get or give correct information , to me it seems these social workers …

  18. It was just shity I was there for two week i suppose to be there for 3 day I was in the teen section And the staff was awful they look at the wrong person they booty juice u for no reason they have the right say that u were the one that …

  19. Been there twice. Once on H unit and once on G unit. I found this place very helpful for me. They helped with controlling my anxiety and depression. I’m getting better now thanks to this place.

  20. i was in here in 2012-13 the food was nasty as hell ,they had me in my boxers with a hospital robe , trying to eat cold powder eggs and a chicken stake patties with a spoon.. lol cheap ass plastic couldn’t do sh …

  21. Please, please don’t send your loved ones here. It’s a terrible place, it’s pretty much famous within those who’ve been to inpatient facilities as one of the worst. I’ve heard too many horror stories from people who’ve been there – a friend …

  22. REFUSE REFUSE REFUSE. i never even saw my doctor and stayed there for 72 hours i was lucky enough to get discharged against all medical advice. who read the reviews shut this down all the good reviews are openly by people who have never even been here. pay good money for medical and yet they shove me aside into this insane asylum

  23. Profits before patients. They drug the heck out of your loved ones, keeping them there for profit. If you have a loved one, get them out asap for normal recovery. Go to Sutter or Heritage asap. It will save weeks and months of your life.

  24. I went to this hospital in October of 2020 for 9 days on Unit G and they were pretty nice, helpful, and supportive to me and I am glad and grateful for that and to them for that too!👍👍 …

  25. Horrible place. They are extremely rude..
    they deleted my other review. Because I was being too honest. They abuse all the patients. They hit the patients. They force you to take pills that you don’t need. They are in it for the money.

  26. I got ptsd after being there for 6 days, parents had to fill a Grievance and more… should have been let go after 72 hours. But held longer for no reason but medicine. Stuff rude and lies.

  27. I met some really nice people in the hospital but at the same time a lot of the staff are rude, loud, and unprofessional and remember ended up losing my book and $15 during my time here. The only reason I not giving it a one is because I met some really nice patients and staff on my time there, but only a few.

  28. While I cannot convey critical points as I am in the process of a lawsuit.

    This hospital and its all Mexican staff terrorized me – not letting me change …

  29. They did not medicate my roommate properly, kept giving him seroquel, instead of his risperdone. Letting his delusions fester. They didn’t give him his allopurinol, prednisone etc. Leading to a very delusional, in pain, not at all better …

  30. My 12 year has been here a few times. Treatment she received was terrible. She was exposed to so much negative things! ALLOWED TO DATE A 17! Staff are rude and don’t have no compassion! INSTEAD OF HELPING PEOPLE THEY TRY AND BREAK FAMILIES …

  31. Was admitted here for a week. It’s a very shady place. The staff there are there just for a paycheck, especially the doctors. It’s more like a prison then a hospital where the sketchy doctors try and keep you as long as possible.

  32. This place is not a pleace to go if you are looking for your youth to get help they need. Unless your child meeds to be placed into a jail or some kind of prison for adolescents. They have some staff that should seek employment in betrer …

  33. My Son 14 is there now and these stories are true its horrible for him and no one answers the phone so you can ask them how your child is doing, If I had know this before I would not send him, he was sent from the emergency there on a 72 …

  34. They took my wife here and while she was there they stored her jewelry along with her other belongings in a personal locker. At the time of discharge she could no longer find her jewelry and they denied ever having put them away for her. …

  35. Well how do I start to tell the dramatizing experience I had at this terrible, terrible place. It’s best to tell everyone who I am. I am a wonderful amazing person. The nicest strongest person you will ever meet, not a mean part about me. …

  36. I was admitted to Sierra Vista 3 different times over a 4 year period starting in 2004. All 3 times, the last one in september of 2008 were horrible. The patients were out of control throwing chairs at staff members, other patients, and …

  37. Had a friend staying at this horrible facility. Every time I visited she would tell me how horrible this place is…and i can see it. This place needs to be shut down…unsanitary, unorganized, just plain horrible. She hasn’t had shampoo or …

  38. an absolute horror for children. its been years since i was involuntarily committed, and just glancing over a picture of the waiting room makes me sick.
    please, if you are planning to commit someone to the outpatient program here, …

  39. I called for information. Information was all I needed. No sensitivity, nasty greeting on the other end. I would not send my cat here, since I care about his welfare. Heck, I wouldn’t send anyone I even disliked here. …

  40. I know someone in there currently. I have called to talked to him multiple times and they say he’s busy or he’s sleeping. I tried to ask how he was doing and I still don’t get answers.

  41. There is nothing positive to say about this hospital. The good are outnumbered by the undereducated, heartless folks who don’t care about the patients-in some cases even bordering on verbally abusive. The doctors are just contractors. They …

  42. HORRIBLE staff except ONE lady. She was very genuine. Almost like a mother ! I forgot her name but I know she is either African or Jamaican , very sweet lady.But everyone else was stuck up, judgemental & rude !! Also I asked for pain …

  43. Worst experience of my life, they didn’t care even slightly, you were merely a sheet of paper they had to deal with. They were really good at asking general and broad questions to get you to calm down and then simply turn away and leave. …

  44. One day I hope to protest this place so wont be legal to put perfectly normal people here against their will.Well first off I was “kidnapped” by the emergency room personal treated like crap there then shipped to Sierra vista they make you …

  45. I admitted myself to the UC Davis emergency room on February 14, 2016 for depression and with every intention of seeking an inpatient program where I could take some time to myself and recover, become consistent with my medication again, …

  46. I was worried for my sister after reading the reviews. But I have found the staff to be kind, considerate, and caring. I have been kept informed and feel that my experience with my sister was taken seriously. They offered help and suggestions. I am hopeful for a positive outcome. My sister was not crazy about the food.

  47. I think they try their best to help patients in need. I have had 2 family members get services here, and they have truly gotten help.
    Not for everyone, but we all need help sometimes.

  48. This place is horrible, exactly like jail. Horrible staff, they answer the phone disrespectfully AND YELL and won’t let you speak to the patient. THEY NEED NEW STAFF AND THE HOSPITAL IS DIRTY AND THE PEOPLE THERE ARE VIOLENT!!! DO NOT LET LOVED ONES GO TO THIS HOSPITAL, IT IS TORTURE!

  49. Just got out of the adolescent (hotel) unit. Staff are OK. Can be rude at times, disrespected my friends on my last day. Left to them crying during a lecture from one of the staff. Not the best hospital and honestly didn’t help my mental well-being at all whatsoever.

  50. I went there 2020 and it was horrible nurses making fun of me and others saying we put ourselves in here. it Was not nice in there and barley have time to talk to anyone only patience s u talk to and my roomate. Was rude threatened me of …

  51. I detoxed alchoal at Sierra Vista last month and generally speaking I never had a bad time there. I had an issue with 1of the supervisor nurses however it was resolved in a positive manner. The only knock I have, it is it’s easier to get …

  52. I took my mom there because she has depression and I want her medication right. They lost my mom’s cloths when I dropped them off . It took them three days to find them. I’m sure they are going to steal her purse before the time comes when …

  53. If it was possible to give this Hospital 0 stars I would. As a former patient, I would never allow anyone I love to be treated here. I was not checked on for 9 hours in the pediatric unit. I saw my doctor once over my 3 day hold. Patients …

  54. My wife is currently there. She takes strong narcotic pain medication prescribed by her paid. Management doctor for severe chronic pain. This facility is refusing to allow her to have her paid. Meds or even have me bring them to her. She is …

  55. It is my firm belief that the positive reviews on this place were made by staff. I was held here in May of 2013 and all I can say about it is that I felt like a prisoner in an ill maintained camp. The clinically depressed patients (like …

  56. My sister was admitted to this joke of a hospital. If you are considering coming here, DO NOT COME HERE! Here is a short list of why my sisters and our families experience was a nightmare. …

  57. the worst hospital. I was admitted on a 3 day hold and after 4 days they not only tried to force me into a 14 day but then immediately 10 minutes later a 30 day. I got out eventually on the 6th day the morning of the trial. I left here …

  58. The floors are insanely filthy. The food is miserable. The groups are alright and probably would be more effective if the place didn’t have an overhanging state of absolute dysphoria there. The staff that treated me in the slightest bit …

  59. My mother is currently at this facility and each time I talk with her it seems her mood has declined. She tells me they have “group” which consists of a paper asking them how they feel that day or if it is an actual group with people …

  60. The staff was courteous, professional and helpful. My daughter was very ill with multiple psychotic episodes happening over a a short period of time. I could not help her. The medication wasn’t helping her. Every time she went in-patient at …

  61. Horrible people work there. I have been physically assaulted and verbally abused ny the staff there, they made rude comments on my weight and made me feel uncomfortable and unsafe. Unsanitary af, I legit caught bronchitis because they never …

  62. Omg. For the first time in my entire 42 years of life, I don’t want to die. I was a complete a hole and even wrote complaints on my Dr. (Before letting meds work. I thought I knew best because I have never been able to trust anyone in my …

  63. As a recent discharge patient, my experience was horrid to say the least. Expect to be belittled, expect to be lied to, expect severe neglect and inconsideration. Special needs patients were going days without medication because these …

  64. This place is straight out of a horror movie. The facility is filthy, the staff rude and unprofessional. They promote fighting among the patients, the male orderlies walk in on female patients while showering or changing clothes. They make …

  65. I want to know why my sister isn’t being led out this morning like they said they were going to let her out. Mind you she isn the only person that was supposed to be led out this morning. Her meds aren’t being given to her on time they …

  66. I wish I would have been warned that my child would be held in PRISON- NOT ALLOWED TO SEE FAMILY!!!! I understand they have to look out for the safety of the patients but how is it safe to keep a patient from their family??? The family …

  67. I gotta say that my first hospitalization was shocking. Not this one, they walked me through every step of the way from beginning to end. It is easy to judge this place because of the sensitivity around mental wellness. But i took notice of …

  68. I would like to never come back to this place. It’s so unsanitary that we had no soap or hardly any shampoo to use to shower. the floor were hardly swept that there’s still crumbs of food on the ground. some of the staff here were rude and …

  69. Because of COVID we were not aloud to go inside. When we called in advance NOBODY told us on the phone you can only bring 3 days worth of clothing. When we got there the lady at the door told us they didn’t mention the 3 day rule because …

  70. I went to this hospital because of a crisis that I had the night before. The staff was terrible, they don’t act like they care & they make it pretty obvious that they only care about wether or not you show them respect. This is a mental …

  71. All these people saying the depressed people are housed with schizophrenics are lying. First of all there is a separate unit for depression/alcohol rehab. And the whole “the doctor stays for 5 minutes in the morning” is bs. They will stay …

  72. I spent 12 days at Sierra Vista. DO NOT bring any personal or valuables (money, phone, purse, even deodorant) because they will conveniently loose it. Even visitors because you have to check it at the front desk. I don’t feel like my …

  73. I didn’t like it here. First time in a mental hospital and the staff here were very rude. Doctor said he wouldn’t start me on meds and he wouldn’t pressure me in taking them. But 3 days later I started to takes meds that I didn’t know of. I …

  74. My experience here was not negative nor positive. Some of the staff members were nice, some were rude. The people with me talked about having intercourse IN THE ROOMS. The food was adequate. Most of the staff yelled at us at full volume. …

  75. Keeping my boyfriend there even though he basically voluntarily went there. Has been in there for a good while and said they did absolutely nothing to help him. And he wants to go home but they aren’t letting him and would let him know only …

  76. Good luck getting the help you need here. The doctor making decisions about my release always seemed in a hurry to leave and did not put the time into understanding my condition. I felt like more of a liability than a patient. …

  77. I read the reviews and can’t say I’m surprised by the experiences shared, both positive and negative. As a former employee, my details about the facility are first hand and the rating of two stars is appropriate. Currently, my interest at …

  78. I recently got discharged from this hospital, and I had a lovely experience. I got the help that I needed, the staff was very sweet to me, and I met a lot of amazing people there.

  79. I would give zero stars but it won’t allow. Terrible hospital. Irresponsible staff from nurses, liaisons, and advocates who pass the buck, intimidate and lie to patients and their families. Personal belongings were stolen and/or missing by …

  80. I am a Behavioral Health Provider and called this agency clarifying of in-patient treatment. The secretary was very rude to me when she could not answer my question. Maybe she did not get the memo, so her it is, “In a professional work …

  81. I would describe this place as traumatizing. The beds and pillows are hard as a rock, so hard the pillow could be used as a weapon. The meals were really small and really Gross so most days a lot of us would starve. MOST days we weren’t …

  82. It’s been a couple years but I gotta say: They made me feel WORSE. The workers treated us horribly, I only saw my doctor and psych once during my 4 days there. We went outside a couple times because we were lucky someone nice was working …

  83. Spent roughly a week there about five years ago at age 14. At the time, I had no idea what was normal procedure and what was abuse. Especially in the headspace that I was in at the time. But now I am left with the trauma due to their …

  84. i was kept longer than i should’ve been. had to go through a hearing just to leave. doctor barely talked to me & his notes about me were inaccurate. most of the staff could care less about patients & were rude. doctor upped my dosage on …

  85. The staff are there just to collect a pay check, they DO NOT care about the patients. The woman at the reception desk has the worst attitude, the social workers and nurses are inconsistent. They call you with one thing and then something …

  86. I was transported from Kaiser to Sierra, after 2 days at Kaiser I was glad to leave hoping I would receive better help, and I definitely got it. The whole staff at Sierra was absolutely amazing made sure they kept us busy with group …

  87. CONS: I was in the most mild of adult units, and yet everyone was kept well beyond their 72 hour hold. The psychiatrists who decide this medicate and keep you there based only on talking to you 1-2 minutes a day (and you barely get anytime …

  88. Where should I start? I spent 3 days in this facility. I endured more trauma then help. I literally asked for my toothbrush every single day and was only given in 10 minutes before I was discharged. You have to take the medication they …

  89. I was held there for 3 days back in 2008 and I never had any bad treatments nor experience like that. the staff were nice and all even the patients there to I was 16 at the time I ended up there for suicidal voices not attempt it’s just the …

  90. I’ll be seeking legal advice for the egregious misconduct from this facility. They are not helpful and downright dangerous. They do not help, they make things exponentially worse while in and out of their “care.” The schedule is not …

  91. I have been to this facility four times. The first time they tried to give me the wrong meds twice and they had it on video showing the nurse doing it and made me sign a mountain of paperwork saying I wasn’t going to sue. The second time I …

  92. This privately owned facility is sketchy and extremely unprofessional. My loved one was held here on a 72hour hold due to misinformation given by a family member. The staff regularly threatened to keep him and others longer than 72hours. He …

  93. So, I got out of this hospital a while ago and Its not to my liking but Its also not THAT BAD, though I would like to share my experiences. Now, the workers/employees there were absolutely horrendous besides this one black dude. Whenever …

  94. April 2022: They strip search patients like criminals, making female patients to do this in front of male staff to document scars, tattoos, and even stretch marks. Female patients are asked if SIGNIFICANT OTHER is ready for patient to be …

  95. Unit A is pretty disgusting but it’s all from the patients due to the mental state the patients are in. I disliked Unit A but I didn’t find the staff to be rude at all, they were actually very caring. Those of you complaining about the …

  96. I just got discharged yesterday from this hospital, It wasn’t that bad but the most of the nurses didn’t care about people’s triggers like there was this one nurse, Ashley who slammed a door really loudly on purpose and it really triggered …

  97. The worst hospital for mental illness… every single person who works there has no true clue idea what mental illness is… they provide babysitting services not medical treatment. There’s such a disconnect in our country and the treatment for this disease…. When it comes to mental health (we) are a third world country of sorts.

  98. Thank you Sierra Vista. My partner was admitted there for psychosis a few weeks ago. The doctor had to place her on a 5250 because she was not safe to leave. Then she agreed to voluntarily sign herself into Sierra. I was very happy about …

  99. The people who work here have issues themselves. They think it’s funny escalating patients who have anxiety. They mess with them by gathering personal information and discussing it publicly with the staff and patients. I feel sorry for …

  100. THIS HOSPITAL WAS ABSOLUTELY HORRID MY FREIND WENT HERE AND IT WAS GROTESQUE.SHE TELLS ME THE MOST OBSCENE THINGS ABT THIS PLACE. Ms Hailey,Mr young and the group leaders were the best staff.

  101. i came on to this page initially for the number to the hospital, but i was curious to see if there were any new changes since i was admitted 2 YEARS ago. and it’s heartbreaking to see that it’s exactly the same. Ashley and Olivia should be …

  102. absolutely negligent and abusive staff. illegally holds patients for too long and a nurse here even broke a patients arm once. fix the staff here and shut this horrendous place down. think about it, you could be next. would you want to stay in a place like this? you’d get treated better in a prison.🤷🏻‍♀️ …

  103. I was a patient there and let me just say one of the nurses who was Ashley was just awful and unprofessional. She was unnecessarily rude to the patients and we just weren’t a big fan of her, but Aaron on the other hand was hands down one of …

  104. ABSOLUTELY NOT! This hospital is so sick! Im waiting for people to shut down this awful place! A nurse karate chopping a patients arm while they are trying to get help? HUGE NO NO! Imagine the sick and twisted things that go on in this …

  105. i went here twice once when i was 13 and once when i was 14. the second time i went i had just gotten out of inpatient treatment for anorexia. i was 14 years old and the dietician in the adolescent ward made my roommate step outside so she …

  106. The staff is really rude. A female staff member hung up in my face. I receive several calls from a patient who has the wrong number. I been getting calls day and night and voicemails. When contacting the hospital, a staff member answered …

  107. Funny how this place has deleted 2 of my previous reviews. I spent 10 days there, 7 of those I was held ILLEGALLY. Thank god for my mom calling patient rights multiple times while I was in there who in turn conducted an investigation and …

  108. This place is terrible! They stole my mom’s wallet and wedding rings. Claiming they were picked up with no evidence of who and when. No sign out sheet or anything. The staff haw been avoiding us since she was released lastnight. There is …

  109. Terrible place. Unorganized and VERY rude staff. I was held for an additional 4 days illegally thank god my mom helped me out. I feel terrible for the patients remaining there. The program is a joke and is NOT HELPFUL – in my time there I …

  110. This place is awful. My wife went here because she needed to see a psychiatrist to help with her mental health issues. My wife only saw the doctor 3 times for a total of less then 10 minutes! That is unacceptable. “Dr.” Bhullar did …

  111. Absolutely abhorrent environment. This facility should be shut down, I don’t know where to start. I was finally discharged this morning after fighting tooth and nail to not have my hold extended all for crying. You are not to show emotion …

  112. I want everyone to know not to come here, and don’t send others here either. This place is horrific. I don’t think I can truly explain how terrible of a place this is. I was sent here when I was 13 years old. I am 19 now, and still haven’t …

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