This bank is only concerned about getting your overdraft fees I bet they make more money charging people overdraft fees then they do on the loans that they don’t Grant to people I guess being a member for 15 plus years and putting up my truck valued at about fifty Grand on a small loan was laughable to them
I didn’t have one. Your hours are wrong on Google. Please fix them. I want to “bank” with you, but I am not thrilled about sitting in ridiculous summer traffic for an hour to find out that you were closed.
This is for Charter Oak overall, not a specific location. Poor IT support and I have had a very difficult time simply getting paperwork from them to close out an account.
We have had troub ok e woth this credit union since the moment our car loan was purchased by this credit union. When the account was active, we had several instances where were were called being told payments were not made and each time we …
worst charter oak I’ve ever been too. been a member for 10 years. everytime I come to this branch they try to force me into direct deposit. which i won’t do due to I like to keep my cash on hand. then even though I cash the same check …
When it comes to fraud/ scams they don’t protect enough . I went to make a payment and found out it was not the actual site. Quickly noticed 2 transactions I did not authorize . They told me to contact their number and try to fix it since …
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This bank is only concerned about getting your overdraft fees I bet they make more money charging people overdraft fees then they do on the loans that they don’t Grant to people I guess being a member for 15 plus years and putting up my truck valued at about fifty Grand on a small loan was laughable to them
Very quick easy transactions
I miss the 3 Tellers, Becky, Jane, Ms Lockme.❤😁💯 …
I didn’t have one. Your hours are wrong on Google. Please fix them. I want to “bank” with you, but I am not thrilled about sitting in ridiculous summer traffic for an hour to find out that you were closed.
Charter Oak didn’t calculate our mortgage payments properly. Now our payments are much higher because they screwed up.
Love Charter Oak. Janice and Becky are fantastic and we e joy doing our banking there. Highly recommend.
This is for Charter Oak overall, not a specific location. Poor IT support and I have had a very difficult time simply getting paperwork from them to close out an account.
We have had troub ok e woth this credit union since the moment our car loan was purchased by this credit union. When the account was active, we had several instances where were were called being told payments were not made and each time we …
worst charter oak I’ve ever been too. been a member for 10 years. everytime I come to this branch they try to force me into direct deposit. which i won’t do due to I like to keep my cash on hand. then even though I cash the same check …
Thank you, Charter Oak for taking care of your customers. If there is anyway I can help, don’t hesitate to call.
When it comes to fraud/ scams they don’t protect enough . I went to make a payment and found out it was not the actual site. Quickly noticed 2 transactions I did not authorize . They told me to contact their number and try to fix it since …