MTC Federal Credit Union

MTC Federal Credit Union

MTC Federal Credit Union offers low-interest auto & personal loans along with high-yielding savings/deposit accounts. Join our community today! … See more

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MTC Federal Credit Union Reviews ( 27 )

  1. The worst customer service the manger is racist wanted to put a 5 day hold on a check because it came from a loan company she ask why did I have it where did I get from what do I need it for. Deposit are available until 9am on pay day .

  2. Thieves & liars. I’m guessing that this bank isn’t doing too well right now considering the fact that they stole $225.00 from me. I’m an individual, they are a corporation. Based off their actions, they can’t be doing well right now as a business.

  3. All of the branches are amazing. I opened my account at the age of 15 and will never move it. I worked here through college, and based on how passionate the leadership is about the members, I will always do my banking here!

  4. This is by far the worst 2 years of banking I have ever endured!! I don’t know why I let it go on as long as I did! Automatic payment for my loan was not being taken out as contracted and then being charged late fees for this issue! I …

  5. This is a wonderful credit union, they are very family oriented and helpful! I have been with them for over 5 years. Everyone is very kind and professional and I would highly recommend them to all my friends and family!

  6. Reading some of the other reviews and I’m so confused.. I’ve been a member with MTC for years and have never not even once had an issue. I’ve taken out 2 loans with the help of Kaci M, who I might add is phenomenal at what she does, and …

  7. Kate Cerone from MTC Federal made my experience in securing a car loan easy! Once I made a decision on a car she was quick to make it happen that very day!

  8. Mtc federal deactivated my card in the middle of the day on a friday and then took the money I had just wired into the account and because it was friday I had no bank card all weekend this company is the absolute worst.

  9. Opened an account just so that I could open accounts for my kids. Deposited the initial amount. Never use my account. Only occasionally deposit money in the kids accounts. Went in today because I have not been able to login online to my …

  10. MTC always gives a pleasant experience and the staff especially are pleasant and go over and above to help. Kate Cerone I feel is my personal person as I always get her and I feel that I know her. She takes time with me if I dont understand …

  11. Samantha was amazing just an incredible experience she worked so hard with me to acquire my law make sure I got the best rate and more importantly checking out the vehicle and make sure that I knew everything about it

  12. I am also confused with a lot of these reviews. I have been with this credit union for several years. I have never had any problems with this credit union. They always respond in a timely manner. There loan process is wonderful. When I had minor issues, they were promptly resolved. Hands down one of the best credit unions.

  13. We had a wonderful experience with this Credit Union. Erin was so helpful and was willing to do whatever it took to get our loan processed! She even stayed late to help us! We would highly recommend their services! We especially …

  14. Find another bank. Deactivating cards at random time. Will not allow you to reset your password. Will not answer the phone half the time and when you do get your problems fixed they start up again the next week. Pathetic I can’t give negative stars.

  15. My experience at this credit union has been amazing. Stacy L. Williams is a Solutons Specialists amd always give great customer service. He has helped me and my family! We appreciate you Stacy.

  16. I’ve worked with Stacy L Williams a Solutions Specialist at MTC Federal Credit Union. What a deligtful, helpful, caring person. Each and everytime I reach out for questions or assistance he is there to help. MTC is a great credit …

  17. I unfortunately left my debit card at the self-check at Walmart yesterday. Once I realized I did not have my card I contacted Walmart immediately and spoke to customer service. My card had not been turned in. I immediately went to my MTC …

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