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Spartanburg Regional Healthcare System Reviews ( 250 )
The ICU is great they are taking good care of my father. I had him transferred for medical reasons and I’m so glad I did. 100% better than Gaffney medical center.
This is by far the worst place to be seen for anything. The doctor’s and staff here don’t mind letting you die. Taking organs that they’re not supposed to.. simple biopsy turned into the whole organ being removed. Claimed due to complications “ couldn’t stop the bleeding” 🧐🤔😐.. …
My baby is traumatized by my breast because the nurses forced his head into my breast. Now I can’t take my breast out to pump the milk with out him screaming…. it has gotten so bad that he has become scared of me I can’t console my own baby… He is happier with other people
They alright but they need to have better improvement on everything some people may not have insurance but they need to have better treatment like people with health insurance its simply not fair. that people without health insurance …
These are the sorriest excuses for humans I’ve ever experienced. I’ve never been treated so poorly with such disrespect. I hope you all die in a car crash on your way home.
You are a CUSTOMER. They treat you like you work for them. 4.5 hr wait for the doctor followed by a 1 hr wait for discharge papers. There is no place in upstate SC that can compete with the lack of respect and care these people have.
SRHC is in negotiations with Cigna on a new contract and they are sending scary letters to Cigna Insureds telling them that if a new contract is not negotiated by 3/31, all SRHC services and all physicians in their network will be out of …
This hospital is absolutely the best I have ever been to. Every aspect of the place and people are great, the staff honestly cares about what they are doing. I went there after having a stroke and from the time the ambulance brought me in …
Took my son in waited over 5 hours, then I just got a collection letter and they never sent a bill and my son has medicaid so why am I getting a collection notice for almost $500? Why was it sent to collections before sending the bill?
My husband has stage 4 cancer and they let him sit in the waiting area with all the sick people who were coughing and vomiting. They didn’t care for his safety. Not happy!
Extremely competent hospital. Equipment is top of the line. The emergency center, NICU, Neuro ICU, and maternity wards are all expertly staffed. I genuinely feel that anyone admitted here will be taken excellent care of.
If i could give them a 0 i would the hospital itself is amazing. But my husband had a seizure hit his head and we get here only to be told we will get u back when we get a spot for man screw that. He could be dying and they wouldnt care.😠😠😠😠😠😠 …
Terrible hositpal…..tried to convince my wife she was having a miscarriage. Lied, beware of this hospital. They also let a trainer with out a mentor deliver my son, only to cause him to have brain damage. They blocked me from filing a …
Wife’s monitor kept going off when someone was supposed to be watching to make sure she stayed stable. She is in ER right now with covid phnemonia complications. Needs work
I as a patient have my daughter bring me some clothes because I had soiled myself meaning they counted that as a visitor for her to actually bring me clothes my husband who I desperately needed to be by my side was told they hate it and …
Hate this hospital. I’d rather die than go to this hospital. They don’t care everyone is always confused. Been to this dump twice and I will never go again!!!!! Did I mention this place is nasty. Watched a girl throw up on the floor and all …
My wife has undergone two surgeries here. The staff was very courteous and professional both times. They gave me frequent updates so I never had to wonder about what was going on, or worry why it was taking so long.
Terrible communication & follow up. Didnt see a doctor for over a week! Asked to know mri/ct results & the doctor told the nurse to relay to us no change! That was the only interaction w a doctor we had& it was through a nurse. Very disappointed
Brought my wife in at 1:00 am almost 6:00 am still sitting here. They are really no that busy still no end in sight ER is a joke probably will be and 8 hr visit would have been longer if we had not pressed the issue hear a whole lot of …
My rating doesn’t have to do with the staff because i wasn’t here as a patient but they’re selling stuff in the vending machine that’s almost 3 weeks – a month old and the snacks that aren’t expired i couldn’t even get it because the …
The billing department made a $2,027 error by not posting a payment I had made to my account. I wanted to know specifically how such an error could happen. The conversation seemed as though they just wanted to end the conversation rather …
Just got out of a few day stay and must say everyone was wonderful. Doctors, Nurses, and any other staff I encountered. Food was good. Only complaint comes from my arms because of the bruising from the I.V.’s lol, but they will heal with time. Thank you to you and all the staff I personally encountered.
Great doctors. However, they balance bill everything to you even after thre insurance has paid and you’ve paid your copays. So you get your insurance’s lawyers to dispute it and Spartanburg regional just sells it over to a collection …
We call and put on hold and hung up.call again and no answer. We went to Pacolet office in person and laughed at us and told us to go to urgent care. We did. But next time we going to urgent care at Greenville health system. …
If I could rate zero stars I would, PROMIS ELLEN MERRYMAN-WEST WAS MURDERED BY KENNETH DANIEL SMITH, SON OF CONNIE RENA SMITH, who works in Spartanburg Medical Center in HUMAN RESOURCES. Promis was left to die intentionally by people who …
I have been to this hospital on multiple occasions and each time am disappointed in the care, attitude of the staff, and timeliness of their process. Not once have I left this emergency room feeling as though the best treatment was …
Medical wise… Awesome. Billing is a nightmare. I attempted in everyway to make payment plans in time to avoid repercussions on my credit report. Cant happen. Obviously while i was in the hospital for heart failure i should’ve been calling to make payment plans
My niece was admiited in Neuro ICU in September and is now in a room. The hospital staff is amazing and patient. I couldn’t have asked her anywhere better to be taken care of. Thank you and God Bless all of you!
Things have changed at SRHS, and not for the better. In years past when we were billed for services, and that bill was four figures, we would send them what we could afford each month, they were okay with that, and we’d pay off a $2500 …
I have nothing but good to say about SMC. I was in CCU for 2 wks and received excellent care, also when i was moved to a room on one of the floors. The doctors and nurses made me feel like I was important and my requests were not an imposition. The best hospital I have ever been in. Thanks!
I’ve now been in an exam room for at least 39 minutes. If they are not even close to seeing you, WHY bother putting you in an exam room (with nothing to read)? …
Spartanburg regional is almost like the worst hospital ever they don’t communicate my husband has been in this hospital so many times and every time he’s been there it has been the worst ever have the time they didn’t get his food to him …
I want to thank everyone from doctors to housekeeping for taking care of my wife. With her heart attack in October and now a battle with pneumonia everyone was professional with a personal touch. …
I spent a week in Spartanburg Regional hospital in September for treatment of traumatic injuries I received by falling from a tree. In my opinion this medical facility and some (not all) of it’s doctors and staff are the least knowledgeable …
Worst place on this planet Earth too be now. The Waiting Room is an longer wait then the DMV. This youn lady has been in serous pain waiting and waiting.
My sides stomach and back are killing me …
We had our second child at Spartanburg Medical Center, and we couldn’t be happier with the care we received. Four months later, we were in the NICU when our baby was having problems. They gave our child the best care; they were attentive and professional. We couldn’t ask for better.
The Nursing Staff at the Heart Center is Five Star Staff. Every Single One if Them. Treated My Hisband with Gretest Care, Compassion and Kept Us Well Informed. LOVE THEM ALL.
I dont know why i keep coming back here was in three days ago and waited 4 hours for 5 minutes with the doctor they gave me some medicine to help with the pain and for me to regain hearing due to swelling. Im here again tonight because …
Took my dad there due to blue lips meaning his oxygen levels were low. He has congestive heart failure. We waiting 2 and a half hours to been seen by anyone. Definitely going to Mary Black next time we need emergency care.
Today (11-21-19) was my first visit to Oncology PT. I had a PT Eval.
Joie (PAR) was very welcoming and kind in the check-in area.
Susan Demeter (Physical Therapist) was really kind, compassionate and she …
In the last 2 years, my husband has been hospitalized at Spartanburg Regional for various medical reasons, as well as having a couple of out patient surgeries, and the care was excellent. Doctors, nurses, & medical staff were always …
Recently, our family doctor practice became part of the Spartanburg Regional Healthcare System. Dr. Wallace is the same great family doctor as always. I also had a very positive experience with staff at Bearden-Josey Center for Breast …
Currently a patient, have a broken leg and the nurse wrenched my foot because she was a twig and I am 200. Pain management is nil, I want to sleep but cannot due to the pain. They give a single shot like every 4 hours even though it wears …
My daughter had her baby Friday night, they took her to a room Saturday morning and it’s like a ghost town afterwards, the nurses just sat at the nurses station, never checked on the Baby or Mom unless it was an absolute have to get off my …
Worst ER ever. Thought I would never say that bc I use to think Mary black in Gaffney sucked nope this ER is just as bad if not worse. Will not bring another child here ever. How can you call a place fast track when you are made to sit for …
The worst accounting system in existence!
This place will double and triple bill you for the same procedure. You can pay, call and verify your payment and then after they tell you you have no …
Present GF came into ER per her doc. O2 level 81 and chest pains. After sitting for 3 hrs was told it would be another 5 before she would be seen. Guess it’s time to talk to a lawyer
Went to spartanburg regional for medical problems i was having, everyone couldn’t have been nicer, and i was provided with some of the best medical care I’ve received…..until i met the doctor. Dr john Falco scoffed at my medical problem …
If i could give a negative 1 i would out of my 30 yrs ive never experienced anything like this the wait was sooo long i got their at 10 and didnt leave until almost 3 in the morning. First i talked to the doctor she was nice then here comes …
86 year old female broke Femara bone layed in hospital 5 days before they found time to do surgery. Didn’t check on the lady as they should after surgery. Not as good as I would have hoped for.
I just moved to the area about 1 1/2 years ago. I need an annual physical each year, and I have a program that keeps track to make sure I don’t miss one. I scheduled 6 months in advance my annual appointment. I arrive there is no copay as …
After 2 half hours waiting in ER 3:00 am – 515 am with only 3 people ahead of me ! ! One group had a very sick child & had been waiting since 1 am. Nurse wanted to be anywhere but there . I can’t blame her. I just walked out.
I was a patient there this morning. I was in constant pain last night, I got there they took me back and the doctor could not do the simple procedure that could of alleviated the pain I was having. He asked me a few questions and asked if …
I take my star I gave you back. Whoever you are if your seeing this go to Greenville to have your baby. Or somewhere with practitioners that will actually help you . We sat at the hospital for 18 hours waiting for an epidural so she could have our baby and they sent us home😡 …
Wish could give huge negative rating. Never go, stay, be, send a loved one, or a worst enemy to this inexcusable corporation who cares nothing except for themselves. Simple challenge: Find the dinner menu. Breakfast and lunch exists after …
– I sat in that hospital for four hours just so they can do an ultrasound 🙄. An ultrasound that took only 10 minutes for her to do…. just so they could send me out the door and say they THINK I was dehydrated ‼😤. (Also the lady made me …
This review is regarding employment. I’ve been trying to work for this company for 4 years. I’ve always heard that in order to get a job with them, you need to know somebody. I used to be like whatever. But after 4 years, I know well over …
My grandfather was one there COVID patients with pneumonia and they did what they wanted with him and didn’t consult the family at all they tried hiding things they wouldn’t let us have his medical records And then didn’t even have a plan …
I was a patient for an outpatient surgery. Every one from pre-admit to the nurse that wheeled me to the front to catch a ride with my husband was exceptional. I highly recommend Spartanburg Regional, and I am thankful that we have such an excellent Medical Center in our backyard.
Wouldn’t let me put ZERO STARS . I was brought in via ambulance after a car accident on 10/5/2018. I was seen for a contusion on my sternum. My mother suffered a broken wrist and fractured spine.The entire staff could not accept the fact …
We had an emergency with one of our teens during a mission trip from New York. The Doctors and Nurses were friendly and answered all my questions. They also did excellent working with us and our teens parents to get the best treatment possible and back on the road in this unique situation.
I went here around 11 p.m. because my throat was swollen really bad! They didn’t take that long at all & I was out by 1 a.m. I’m only giving them one star because they charged me for being there for two whole days because I was there after …
My husband was taken to the ER with a kidney stone and was in excruciating pain. One male ER nurse was only one that would help him. the other nurses were hateful.
Wife had a baby. On his 2nd day of life MRSA.
Obviously from the hospital as he was not home for 2 hours. Our third child. The others from Rutherford. We still had to pay for the return visits and all …
I live in a different state and my sister was admitted to the Medical ICU department. I called to see how she was doing and what was going on and they wouldn’t tell me anything. In fact I got LAUGHED at… I told her my sisters birthday, …
Sitting here in the ER with my mom she is from out of state and having trouble breathing. Doctor came in and said “RT will be here shortly.” X-ray came before RT did. Still sitting here and 45 min. passed by and still no RT. Horrible …
A average score of 2.5 is not good but I think it should be a lot lower. I’m up here with my father he has and a stroke in the past ,we are up here because we went to his doc. For a pain in his right side and he was vomiting his doc. said …
Charged me over $700 without informing me that they stopped accepting my insurance. I had been seeing this specialist over a year and up until then, everything was covered. They didn’t think once to even mention it until afterwards when I …
Treated my mother like an after thought. She’s 74, she can’t hear, she has early Alzheimer’s, and diabetes. She was being seen for her heart and we literally had to chase people down constantly from the ambulance to the er, to triage, to …
I have to say I don’t normally visit this hospital. But under the circumstances my son had to go. The doctors, the chaplain, the case manager, the nurses were all amazing. They listened! And my son is getting the care he needs. I gave a 4 …
I had originally gave SMC a bad review and comment, since then I was compelled to remove the bad and redo my review with my over all experience. I reviewed based on one bad day. I have had many days at the hospital with a loved one who …
This is by far one of the worst in the upstate. I went there to the ER yesterday un able to breath and slight chest pains. Sat in the ER lobby for 4 hours in mid day. The only thing that was done was they took my vitals. An elderly woman …
Only two stars because my doctor was pleasant otherwise awful ER experience. 5 hour wait to even get into a room, total 8 and a half hour vist, rude nurses and I watched 7 people go in who came in well after me. Go somewhere else if you want someone to value your time and happiness.
I highly recommend that if you or a loved one have a health emergency GO TO ANOTHER HOSPITAL!! The way is entirely too long. The nurses Act if though you are bothering them by being sick. They show hardly any compassion and there’s not enough people working in the ER for the load that they have.
The nurses were being rude in the mental health unit and they don’t care about the patients. They need to get there act together and be caring for there patients.
This is absolutely the worlds worst hospital to get care. Staff loudly joked at us when we asked for help. The entire crew then laughed at us. There was nothing funny about the situation at hand. They didn’t care to think what our family …
I was taking my grandson here for speech therapy and he was assigned this ghetto therapist who thought it was her job to discipline him without my permission. He was not learning anything from her because he was afraid of her. I reported …
If I could rate it 0 I would! We have been in this waiting room since 10 am. It is now 2 pm! They are triaging people in the waiting room!
My wife came in by ambulance after collapsing on the living room floor, she was …
I am horrified at the treatment a man with Parkinson’s Dementia has received. His neurologist sent him for admission and he has been held in the ER awaiting “placement”. He was thrown into the locked room for criminally insane for 48hours …
I was in a major car accident and there was a drunk driver involved and the staff did not seem concerned. They kept saying don’t worry about it and turns out the guy who hit me just walked out. I was also there for 7 hours waiting to hear results from xrays which should’ve only taken 1 hour
I wouldn’t recommend coming here unless you have NO other options. The emergency room is treated more like an urgent care unit as opppsed to someone who needs immediate care. Nurses and staff get an attitude when you ask for something if …
My experience at Bearden-Josey Center for Breast Health was amazing! The ladies at the front that registered me were friendly and courteous. Ty was wonderful as she explained how to prepare for my mammogram. My technologist, Stephanie made …
When I asked about my labs with blood work. I had to ask 3 different times and when asked if medication was in my blood given a attitude a a plain explaination of white and red blood cells to distract and tried to push anxiety medicine on me when they surprised me with a transfer.
I wish there was a fail button. No communications to family from doctors. My elderly dad has me as power of attorney to speak to doctors. No follow up ever from anyone. The case managers are a complete useless a down right joke. They are …
worst experience at this hospital ever! visited them last night because i was having really bad chest pain, left arm numbness, and headache on left side. the front desk where you first come in were very nice, took my vitals and took me into …
Horrible Exp there when my daughter had to go to the ER for seizures. The Doc there did not check in on us for the results till 5 hours later. IV alarms going off staff was no where to be found when asked they said they would call someone …
The entire time my family had to be in this hospital was a total game of telephone. Every bit of information changed with every passing person, every hour of the day. We spent hours waiting to see our family member in their care, when in …
PROS: THIS HOSPITAL IS VERY WELL KEPT AND CLEAN.
CONS: DOCTORS & NURSING FROWN UPON RESPIRATORY THERAPIST. DO NOT WORK HERE! IF YOU WANT AUTONOMY AND REAL RESPIRATORY EXPERIENCE GO SOMEWHERE ELSE!
They are very rude to the patients at this hospital info not recommend you to taking your child at this hospital, they was very slow. And one nurse even acted like she was going to hit me. Because I was like I’ve been here for 5 hours …
If you value your life do not go here! However, tried to fool me how many times, with this hospital? I’m familiar with their process and they act like they know what they’re doing but don’t. I have had to do some major research thanks to …
I’ve had a referral to Oncology for over 60 days now (going on 90) and was supposed to receive a call back with my appointment date last month. What’s going on guys – do I need to seek a negligence suit against the hospital? I will if needed. Thanks!
My mom is being held hostage there I took her for evaluation of her mental status thinking possible TIA .After seeing Dr Miles for 5 minutes then Lab work & a CT and waiting 4 hours a nurse with no personality comes in tells me I have to …
I’ve had to go to the wound center for the last six years due to a stubborn ulcer. While I’m not a huge fan of some departments of the hospital, I’m super thankful for the wound center. They have taken great care of me when other doctors …
My mom went there twice with life threatening medical problems and she left alive, enough said. When she went to Rutherford hospital in Rutherfordton NC she left dead. enough said. …
I am a doctor. A family member has potential symptoms of Covid 19. They called their family doctor’s office. The office immediately put in an order for her to be tested. SRMC was the closest testing center. They had the order for …
I have to get regularly to get blood drawn. It is the closest to my house and opens the earliest so I miss less work going here. I have been there about four times and every time they don’t know what they are doing. I have a box with a …
The Emergency Rooms needs a better process. Its beyond sad how slow it is. I wouldn’t be here if I wasn’t sent by a doctor. Doctors office today a 4pm. Waited two hours left around 615. Then from 630pm until 9pm still haven’t been seen. I …
Don’t bother going if you aren’t rich enough to make a sizeable donation. Both of my parents have now gone to that ER, both of them relatively poor, six years apart, and been left in rooms and ignored. Errors in scheduling, tests done …
I had a wonderful experience with Labor and Delivery. Everyone was so kind and supportive, and very understanding! I could not have asked for a better labor experience! My baby was born healthy and happy, and I was well taken care of also. Thank you for everything!
I have to say that our experience with the pediatric physical therapist group was amazing. Very caring, understanding and loving group. Sarah Callahan was our PT , she soon became almost family. My grandson reached his goals about 3 months …
I am giving my 4 stars to Dr.Bell who took amazing care of me yesterday! He came to check on me several times and did more than the nurse! My only complaint would actually be the nurse. I don’t know if she just had a bad day or what but, …
Was so upset after had to deal with this medical center. If I would’ve known how bad they are I would’ve never agreed my husband to be transferred from Pelham Medical Center to Spartanburg. He had severe bladder infection with high …
My nephew “18” got took here today because of a motorcycle accident he was in and the service from the receptionist to the doctor was horrible. Everyone we talk to was just plain out rude and disrespectful, not to mention we get told he had …
Your decisions about visitation, quarantine, etc. effect lives beyond your doors and lives. Being with family in their time of need or repair is critical for most everyone! The front doors being closed to entry or unavailable is just one …
Me and wife went there to have a baby. We delivered a beautiful baby girl. They moved us to the 5th floor and and the first night and the next day the nurses were nice and everything. However my wife did not receive the massage she was …
They discharge my wife from the hospital but could not discharge my baby because they forgot to do his ear test so they had to keep us another day. Then the next day they made us wait half of the day when they kept saying that we’re gonna …
The WORST doctors and insurance I’ve ever experienced. I have so many terrible experiences I couldn’t possibly list them all here. AVOID AT ALL COSTS. My sleep Apnea was put off for 3 years. Go to PRISMA instead.
Inconsistent care. Our first visit was around noon on a weekday. We were seen quickly, treated fast and our experience was very positive. However, our most recent visit was at 7:30 on a Friday night. We went in because my fiance is a T1 …
I had great experience with the nurses and surgeon during my stay. But the customer service and billing experience has been horrendous. I have nowpaid two different bills they said was the final number and just received a new collections …
Two weeks ago today i was in the most unimaginable pain i had ever been in, turns out my kidney function, liver function, and pancreas function were shutting down because a gall stone was lodged. There may have been other patients getting …
I am so shocked that a hospital that claims that they are nationally recognized for patient care and satisfaction is so far in this persons personal and professional opinion is at this moment at the low range! As an ER patient – I was met …
If you have the option, go somewhere else. Their billing practices are deceitful and duplicitous. They told me my visit would be $300, and then billed me for over an additional $1000. It’s theft is what it is. If you go to a restaurant …
Did way better than expected for the sometimes bad reviews regional gets. I feel like my delivery went very well and they over exceeded my expectations for this hospital. Just as an extra praise, Tena, the night nurse did outstanding and she helped make up for any slack that was there. I appreciate her very much.
Worst hostpital/experience EVER….. Came into er with the worst head pain ever. Sat in waiting room for 2 and half hours and no one even seen me. Got there a little before midnight and walked out at 2:45. Hopefully this hostpital can get …
I went here during a crisis to get help. My mental illness was overwhelming and I felt helpless and terrible. At first I thought I would get treated well the is Spartanburg Regional, but that took a turn. The doctor they assigned me never …
My brother is in this hospital 6th floor Nurse Jessi is a wonderful caring person. I drove from Alabama to visit my brother who has cancer. She took time to answer my questions. MB my brother can’t talk so she was so caring an compassionate in the way she attended to him and answered every question.
I delivered both my babies here, absolutely love this hospital. The nurses are so nice and attending and take such good care of not only you and your baby but also your significant other and other children. They make sure everyone is well …
My first child was just born here. I know this place has got bad reviews over the years, but they treated my wife and I like gold. My wife had to be induced, and from the moment we where admitted we felt more than comfortable. We stayed 4 …
I think I made the biggest mistake by coming here! Been sitting in the ER for over a hour now! No one is concerned or really cares here! The staff are all friends here though. They hug on each other and gather around each other chatting as …
Coming from Illinois and a fellow np myself, daughter with softball injury. Got us checked in quickly. Fast tracked due to her type of injury. Checked in/ nurse check/ Apn assessment/ X-ray and report in less than an hour. Don’t think could of gotten better care in Illinois. So very Impressed and happy with our care.
Over the past 3 months we have had to experience the care in both the ER and the 4th floor while my elderly father fought COVID and dementia. It was not a happy time, and it was frought with stress for our family who felt helpless. I am so …
Please reconsider your rules about pregnancy. We are only experiencing this once and it’s heartbreaking to not have my husband be allowed to see his daughter on ultrasounds. I appreciate the effort to protect others from covid but this one …
Worthless staff at ER. My wife was seriously bleeding from a surgical incision from a year ago, and still waiting to be seen at 1 pm on Thursday after over 3 hours here on March 31st. Not Friday night, not Saturday but Thursday morning and now afternoon.
A Worthless ER. First my wife was in a lot of pain and needed a wheelchair, then the intake nurse was rude and came and took it because they didn’t have enough and apparently she wasn’t a priority. After almost 2 hours we see a so called …
This place is unbelievably incompetent. We were not informed our mother was going to have surgery, she was not mentally capable of giving consent and I called to check on her status and was told she was about to go in. (She was in memory …
If I had a sick loved one, I would find a vetenarian before I allowed these people to help. I would not bring my pet to this facility unless you wanted to be treated like a animal ready to be slaughtered. Sorry to those who do their job well. But legit, this place has zero empathy, must be over worked and under paid.
Yes they are good at healing people. That is all the good things I could say at here. I came here with my family and wanted to see one of the only GOOD doctors here who literally saved my life when I was a few months old. We went to the …
I’ve lived all over the US and been to many hospitals. I would have to say Spartanburg General Hospital has not been a positive place to be. The ER is dirty, the warm blanket that was brought to my Dad had stains on it, the floor is filthy. …
On 12/19/17 I was scheduled to induce my first baby boy . Something went wrong with the schedule and they didn’t have me down but calmly explain the problem had me sit in the waiting room and I they resolve the issue fast . All the …
I gave birth to my third child recently at Spartanburg Regional. I was very pleased with my experience there. I previously birthed 2 children at Mary Black and was very dissatisfied. The doctors and nurses were excellent and I personally …
This place is a joke. My mother-in-law was having a mental episode and called an ambulance on a Friday. The discharged her same day saying nothing was wrong. She’s been in the mental unit there twice in the last year so she has history …
I was a patient on 4West from 1/19/21 for approximately 2 months. The nursing staff and CNAs were incredible. Nurses were always attentive and as hard as they worked they made time to listen. CNAs stopped without being called to see if I …
There are several nurses who are absolutely amazing! All of floor 4 from the nurses, pca’s and the custodial staff to the people who bring the food are awesome. EXCEPT ONE! And she is the reason for 2 stars. Her name is Timberly. If you …
Wish I would have read reviews before going. I was having severe heart pain while at work (I work in an office) so bad it scared me. Drove myself to the nearest hospital, which was Spartanburg Regional. They hooked me up to monitors to …
I will never waste another penny, or another minute of my life going to this hospital’s emergency room. If I could give 0 stars I would. I took my daughter the first time and had an awful experience then. But i thought maybe it was just a …
Took my child to the emergency room because he had been running a fever of 104 degrees. They checked his vitals and only ran a urinalysis. No other test was given then we were let go saying just to keep his fever down. Ended up going to an …
I would never recommend for you to voluntarily bring your loved one here, if I could give them a 0 star rating I would. My father is there for Covid and I have not been able to speak to him, see him, or get on facetime with him, for the …
Spent the worst 5 days of my life here. Sometimes I didn’t get my medicine at all and no one even tried to correct it. No one even helped me take a shower the whole time I was there. The nurses laughed at my newborn and said he had old man …
I gave two stars for the great employees I’ve came across with and worked with . Now the one star is for the lack of not taking complaints!! . I’ve worked here for a good about 3 months . I’ve made a complaint to the manager about a …
Worst hospital I have being in. My daughter went to the emergency room after she noticed she was having light bleeding being 9 weeks pregnant, they keep her in the waiting room for 5 hours while the bleeding was getting worse, they …
Have been sitting 3 hours with my father. His family doctor sent him here. His right lung is 3/4 full of fluid and has trouble breathing. And they say we doing all we can. It’s like they hoping you die waiting.
I was very pleased with the waiting room staff, nurses and doctors. I was very surprised to see a low rating because my experience there was very pleasant.
Had my PT Evaluation today at SMC RS EAST PT
And everyone was very pleasant. Starting with Janice at the reception window when you enter the door. She welcomed me with a smile and explained to me the …
I have been a hosp. R.N. for over 25 yrs. I was treated horrible by a patient rep that worked this ER. Apparently my social security number had not been documented ( no fault of mine ) in my record. I was talked to like a dog. This female …
On Oct. 26,20 the ER staff on duty around 9am, when my dad was brought in unresponsive, were awesome. We could not have asked for a more professional caring staff. When it was determined there was no hope the care and concern shown was …
This is the worst place. They put you in keep you over night and not tell you one thing .I know I won’t ever be back this is the worst place I’ve seen. And taking 2 hrs to discharge and still know nothing they must need money to finish …
This is truly the worst hospitals in United States I wouldn’t bring a dying animal here they would not be able to facilitate it worst experience of my whole life !! They should be ashamed that they are in even in business !! Never and I …
I just want to thank the care team on floor 8 that took care of me for the 7 days recently all of you were very compassionate about your work and really showed empathy even the gals getting my blood at 4 am got to know what a hard time I …
I recently gave birth here labor and delivery staff was absolutely amazing! I had such an amazing quick birth! The first contraction I felt they gave me the epidural And I didn’t feel uncomfortable for long at all..my delivery nurse was …
My wife had our baby July 1 , 2019 and this hospital was absolutely amazing. The staff was polite, friendly, and answered every question we had and then some. The house cleaners were polite enough to let my wife sleep and said for us to …
Excellent healthcare providers! I had surgery at Spartanburg Regional and the whole process was very smooth and successful. Staff is very attentive and caring here.
I had to wait 5 hours to be seen. this is the worst hospital i’ve ever went to. i don’t recommend at all. Nurses are rude. One woman that did my blood actually was nice. Nice to know y’all treat people with chest pains this way.
Worst ER experience in my life. Went for x-rays, never saw the Dr for my results, never called by my name, (just room number)4 hour wait, and not busy at all on a Sunday afternoon. Filthy floors. Noone ever actually helped me or wanted to …
Sat in a waiting room WITH SEVERE CHEST PAIN and high blood pressure for 4 HOURS with no updates and never seeing a Dr. People from car accidents and still in neck braces being dumped off in the waiting room. Woman next to me also having …
I don’t know what the other folks complaining are going on about. I’ve been to Spartanburg Regional on MULTIPLE occasions and had nothing short of an amazing experience. My father has been treated her for cancer- so we’ve been in and out …
Doctor was very rude to me and my mother. We had came in Monday to get me checked out, I took the covid result test and the doctor was very very nice. I didn’t have covid but I was still feeling very very bad. We went back yesterday and the …
Spartanburg Regional has ruined all Mary Black. I never had an issue paying for my services there. I got a call today wanting to turn me over to collections if I didn’t pay my last payment plan (Kelly) that was not even close to becoming …
Thank you so much for the attention, patience and care you showed my mother! My major concerns were quickly alleviated when I witnessed and also heard how everyone on staff spoke positively to my mother about her surgery and the outcome. …
Y’all need to better in treating patients who mainly ill and got hurt to come to get check out but been waiting for almost 3 hours. Do better at your jobs . I’m taking my visits to Mary black who are very caring when it comes to emergency and very helpful.
Thank you so very much to the staff on ICU unit! They are so amazing! My Dad ( John Black was a patient on Jan 25 2021) I live in NC a 4 hour drive from the hospital! From the time he arrived at the hospital to the time he passed away they …
This is by far the worst hospital ER I have ever seen run. I took my Mom yesterday. She is 74 and was in severe pain to the point of she could hardly walk. We arrived around 12:30 pm and left around 8:30 pm. There were several patients who …
an urgent care dr referred me to spbg. as he was concerned about possible appendicitis. the doctors ran a bunch of tests but I received no diagnosis. After I reviewed my test results, I suspected I had a kidney infection. I went to another …
Despite all the bad reviews, my experience was amazing! The nurses were very nice and service was amazing! I tried the hospital food and even that was good!
worst hospital ever! super racist! labor and delivery was terrible every nurse and doctor even the manager was very neglectful. defending her employees. no one came in my room after birth for 3 hours! every complaint was ignored. they …
I came into Spartanburg regional medical Center‘s emergency and was very ill. From the folks who checked me in to the emergency room technicians and nurses were very professional, courteous, and prompt. I came in with severe stomach ache …
Thank you to the nurses and everyone I encountered for my surgery today (8/10/21). I have PTSD, and I don’t wear it on my forehead, so when I went Jekyll/Hyde on them, they immediately helped me calm down and get me back on focus. One nurse …
My husband and myself were in a wreck Monday night and transported by ambulance with neck head and back trama. We were put in separate rooms under the same doctor. I seen a the doctor and the nurse for all of 30 seconds. He didn’t check my …
Have had heart surgery, hip replacement prostectomy scans and many other test and procedures. I would rate these as good. The 1 star goes to the E R and staff. I went there with a very infected foot that was oozing out smelly stuff and …
My wife gave birth to our son here a few weeks ago and the whole experience was wonderful! The staff in labor and delivery were amazing as was the aftercare department. We had our child here ‘spur of the moment‘, as we just moved here and …
I truly appreciate all the staff that assisted in bringing me back to life and taking care of me. They were so helpful and awesome. I gave them the upmost respect they deserve and they gave it right back. Words really can’t say how thankful …
The nurses are very nice but slow…. All service is slow…… they’re never in a rush my mom threw up twice if I wasn’t in the room they would’ve never known. I hit the nurse call button 3 times and no one has yet to show up it’s been about a …
Came in for very bad chest pains and difficulty breathing, first went to the main campus, sat there for 2 hours. Nothing. So I decided I didn’t want to risk it and took myself over to Mary Black, where I had workers making snarky comments …
I gave birth at this hospital earlier this week and it was a good experience. I wish I could remember the name of the nurse who took care of me the first night in recovery, she was extra helpful. Everyone was very helpful and showed genuine …
Had an amazing experience with L&D! All of my nurses were very friendly and helpful. I will definitely deliver here again with my next baby. Dr. Woods is amazing and I had this really sweet nurse named Sarah Lee. Thank you all so much!
My husband was taken to emergency because of breathing problems. The doctors were amazing changed his medication and now he’s breathing so much better. He was admitted to the fourth floor and the nurses were just wonderful to him. They all …
I have been seeing a doc for a chronic form of leukemia since 2005. I had several doc visits here and blood draws. I usually only have to see a doc every six months. I had recently moved to the area and started seeing docs here. …
If I could give this place no stars I swear I would. Came in with extreme chest pain and light headed beds 3 hrs ago. Just to be put in another exam room with 7 other people to be told to wait again! I am beyond upset and disappointed. I …
If you are pregnant and it’s and emergency DO NOT I REPEAT DO NOT COME SPARTANBURG REGIONAL. I’ve sat in the waiting room for 4 hrs and the only thing they’ve done is check my vitals. In these 4 hrs I’ve been experiencing abdominal pains …
I’m getting harassment calls from them and I don’t know what they are saying because the message was in Spanish. Please stop calling me and how come I block your number and you’re still able to call me?
I went in for pain in my wrist. After having labs and x-rays, I logged into the online chart called MyChart, and I can see results loaded, so I called the office to get an explanation of those results. No one has responded to my request. …
Terrible service. Waited in the waiting room with pain 10/10 . After four hours I asked how much longer and they told me they take more severely Ill patients first. I will try to avoid this hospital if I can. Staff were terrible and rude.
I went for an unknown severe low back pain I went back pretty fast but when I went back I was to go to rm 58 a person was n that room then 64 again
Room taken finally 68 got in the bed n yep no nurse till an hr pasted my …
I had a heart attack on 9/11/22 at about 6am. The staff at Spartanburg Regional Hospital and the cardiologist on staff that morning are number one. I can’t thank them enough for what they did for me.
My FIL has been in this hospital since 12/23/21. He was in a bad auto accident. He was finally moved to a regular room and we were told by the nurse we could come see him. We drove all the way to the hospital to get turned away because they …
Monica (case worker) in the behavioral health dept is phenomenal. I’ve dealt with many mental health professionals over the years, and to find someone that genuinely cares is, unfortunately, a rare find. I felt heard, and I felt like my …
Very troubled and disappointed that when my uncle died in ICU, they would only let two people in the room. As a registered nurse myself, who has cared for ICU patients, I know that when patients are taken off the ventilator, they only have …
I just called there to cancel my child’s dr apt. The lady on the phone asked me where said apt was at. I’ve never been asked that, fairly new to the place, so I said it’s for my child and I know it’s on floor 5 but I’ve never been asked …
Honestly really disappointed with my experience here. I’m getting gastric bypass at Spartanburg regional and I just moved here and the doctors I spoke to suggested this location as a primary care. I was thankful I got an appointment because …
I just gave birth here on last monday , I was admitted for an induction unfortunately my baby had different plans and I required a last moment C-section . Everyone was AMAZING! So kind and compassionate. They relieved all my worries and …
Please don’t have your babies here. I was mistreated severely during my delivery. I was brushed off and laughed at when expressing pain during labor. I was given medications without my consent. The nurses refused to answer any questions for …
The L&D nurses and postpartum nurses are absolutely amazing. They are all so encouraging and understanding. My L&D night shift nurse advocated for everything I wanted and did not want. She never pushed anything on me but was still so …
They care less about they’re patients, and they are always rescheduling people not caring about patients health. They treat people less and look down/ talk down on patients! Horrible place to go! Don’t schedule! @OBGYN
I don’t even know where to begin. Some parts of the process are ok where others are horrible and specifically some of the NURSES attitudes are HORRIBLE! No compassion, giving you their unwarranted OPINIONS while you’re in pain. …
This is the BEST hospital I have ever been to. The staff is phenomenally kind and helpful. There are no words to express my gratitude to this place. I will never be able to repay these ppl for going more than above and beyond. One of my …
Do everything within your power to ensure your family members do not end up in the care of this hospital. This hospital did not inform me of my rights in the care and discharge of my father and I fully believe this is the reason he is no …
If in need of care for ANY health or life threatening medical problems, this “hospital” is ran and employed with nothing but careless ,duct tape-fix-it hillbillies with support by the Biden Administration(in other words….care less if …
I was visiting one of my homes in Spartanburg and fell down 13 stairs. I could not get up had excruciating pain in my chest and back I am 66. My daughter called the ambulance I was then taken to Spartanburg Regional Hospital where the …
Slow to get you in, slow to get you out. Customer service for bills/help is probably the worst I have ever dealt with. Just the classic healthcare system over charging and profiting off basic care.
Came here January 7-10 2020 and last year from May 15-21 of 2021. Terrible hospital accused me of faking even after they found I had a brain scar which who would of thought can cause what I was there for. Doctors are trash a couple good …
next time I will just opt to die rather than go here the 23 grand they charged me drove my credit so low that I now have a 0 as my credit score which I honestly thought was impossible. They have ruined my entire life by doing that. I cant …
Don’t wanna do their jobs correctly, don’t wanna listen to their patients or their family members, sitting around on their phones while family members are waiting in the waiting room worried or trying to ask them anything! Don’t wanna take …
I came for abdominal pain due to a mass. The doctor gives me iron and now my bowels are locked up. I came back bc they made this mistake to fix it instead of trying to see me or fix it I got attitude. I will be reaching out for legal counsel bc this was their fault why I am worse of then when I first came.
I have no complaints everyone was great and things went smoothly. All the nurses and staff where wonderful. Also thank you to everyone cause my situation was a bad one and now I feel great !
My mother has been down here all day they have done nothing for her they unhooked her an moved her out in the hall. Waiting on transport to Mary black transport gets here an they don’t have a heart monitor an the hospital don’t been waiting …
It was aggravating at first I must admit however looking back on this recent visit they took really good care of my Mother, the rooms were comfortable, the TVs needs updating, the hallways spacious, the hospital was clean, the nurses need …
Everyone was most polite, professional, and genuinely concerned, from the paramedics to the nurses to the support specialist to Dr. Couture. They worked quickly and efficiently while taking the time to address my concerns and explain the diagnosis. It is comforting to know we have such quality healthcare in Spartanburg.
Worse ER I’ve ever been to in my life. I was very sick with fever, extreme fatigue and chills. These folks did no blood work at all. All they did was give me a test for covid and influenza, two Tylenol, and sent me home. About four hours …
Just being honest here, I have been in a lot of hospitals to see people, friends, and family …..I have never been in a dirtier hospital and I hate to say that. …
Cherie Frasier the nurse on the 8th floor towers is absolutely wonderful. My brother was in a motorcycle accident and she took such good care of him, she is very compassionate and every thing he asked for she got for him. When he told her …
The most god awful hospital. I laid in the floor for 4 hrs screaming in pain from kidney stones, the triage nurse was AWFUL she was immediately rude telling me I had to sit still and that she’d withhold pain medication. I left with no treatment when I was brought in by ambulance and put in the waiting room.
Would give this hospital less stars if I could. There is a reason why it is consistently rated poorly on all platforms – 2.6 is the ‘average’ – just awful. Everywhere you look it rates poorly and the bad reviews are all about the terrible …
Dr’s have no clue and rude hospital very dirty looks like your in the hood very dark in there plenty of light just the people .so sad to see how bad it’s gotten. I think they should move the hospital behind the beacon with other ghetto and build nice clean hospital minus the ghetto scene
Worst place ever. If you can make it, go to any other hospital. Do not use their urgent care, their PCP, nothing in their system. Every best decision I have made medically has been from skipping this place.
Came in for Asthma attack, short of breath, my bp 207/80, no temp, 2hours later still waiting for breathing treatment. Told me they were sorry, they knew I was in breathing distress but they could not help me because they were busy. The ER …
Just trash. Slack jokers, no IV fluids for 9 hours in ER room, after 24hrs of no fluids by mouth and an esophageal impaction with inability to swallow own saliva. Rude, short, no effort at common courtesy. Going to Prisma from now on.
Do not trust these people. Showed up for a routine scan, two weeks later they bill me $3,000. My daughter has same scan at another facility, it was $300. No disclosure of fees, they take advantage of elderly people.
If I can give them negative stars I would. They honestly don’t care if you have Medicaid or no insurance, rich or not, white or black, homeless or not, pregnant or not, in pain or having a heart attack. I highly wouldn’t recommend coming here at all if possible avoid this place like it’s COVID-19, go to any other hospital but here.
Yeah i have one for you. Last night a close friend of mine came to the er.. Need i mind you she is pregnant.. The nurses in the er were told she was pregnant… From 1230 to almost 530 they had her sitting in the waiting room in pain… Her …
It has been one year since I was lie to and humiliated by the staff at this hospital. They told me that they were going to get me help they lied. Then they sent me home without letting me get dressed or the nurses even getting me a …
I will begin my search for another doctor/s as this chaotic system is a mess!!!! I had labs drawn today from my Endocronogist. I asked them to check for an urinary infection. Oops, they can’t do that, it will have to come from a General …
Avoid coming here at all cost. The reviews are accurate. Save some time, money, and stress and go to Greer or Saint Francis
St. Francis actually saved my life when this hospital misdiagnosed me and sent …
I went to one of their offices last month for a trigger thumb. The NP barely touched my hand to diagnose what the issue might be and sure enough didn’t even diagnose the issue. When I asked her if this could be caused by inflammation or …
I have received so much passion ànd caring from the staff. From the outpatient services to the physical therapy.I have a wonderful lady that does my physical therapy, Vivian Dunlop is great with my situation, I’ve been to physical therapy …
I’ve been waiting for a turn for a doctor to see me since 5am, it’s 8 in the morning and I’m still in the waiting room. 6 people who arrived around 6:00-6:30 have already passed like nothing and I’m still here writhing in pain. They tell me your turn is the next one and they don’t take care of me, they only take care of other people.
I had an MR I scan on November 23. The staff was very compassionate, knowledgeable, and professional. They worked as a well oiled machine. I want to thank Macy and Casey for an outstanding job during my scan. …
Would rate them with negative stars, if that were possible. A full star is too kind. I have been fighting a bill for 2 years. I have been given the run around for nearly 2 full years, since January 11th 2020. It is August 2022. I went in to …
hospital needs a makeover , alot of the rooms and the walls are beat up , certain things need to be changed / updated .. i was here for labor and delivery , nurses there are ok some are super sweet and nice and some arent .. your experience …
My child was taken to the ER on 10/24/22. I am an ER nurse. Unfortunately this was the closest ER so this was where he had to go due to his condition declining. His heart rate was 137-145 bpm, he was very lethargic and unable to …
Absolutely worst ER. I came in from a bike accident where I hit my head. I also hurt my tailbone and had road rash. Nobody checked me or did anything to test for head trauma. They xrayed my tailbone then since it wasn’t broken basically …
I am writing this as I sit here in the ER with my daddy. This ER visit today, dec 27, is a joke. My dad is 76 yrs old. He had his home health nurse visit today. Due to her examination and him being short of breath, even while talking, …
Mom was in the hospital (after surgery) for 4 days. I’ve repeatedly told every nurse that’s cared for her each day my concerns and not one of them listened until the night shift nurse at the end of the 4th day. Moms BP was consistently …
I didn’t even think to check the reviews prior to bringing my wife to the ER after being rear ended, but now that we’ve been here for 6+ hours, I now completely understand what EVERYONE else has mentioned. I shouldn’t have to find a nurse …
This hospital is a joke! I was sent by ems from urgent care for active chest pains, i sat in the lobby for FOUR HOURS without seeing a doctor, i asked a nurse how long it was going to be because my chest was killing me i get told” we’ll get …
I want to take the time with all my heart to thank the staff, the doctors and every single employee in the hospital. I’ve never experienced such beautiful, amazing people with kind hearts and patience in any other hospital. Each nurse …
If I could go with 0 stars, I would……Probably the worst Emergency Room visit ever, Sad because the the actual hospital (where I stayed after a heart procedure) did a pretty good job. What was alarming was to see multiple patients …
This hospital is a joke anytime you go to the er you are waiting for 4 hrs just to be sent home. My girlfriend took my 2 year old baby girl in she had a fever bad cough. She was very bad off. After four hours of waiting she was told she had …
DO NOT go to this hospital for ANY reason. They do not care about you as a patient. They only care about you as an income for them. I have had 3 different incidents over the last several years where I had to unfortunately use this hospital. …
I took my daughter who is pregnant to the labor and delivery triage because of some pain she was experiencing. This is her 1st pregnancy so we went for her to get checked out per doctors orders. When we arrived it was around 8pm and the …
The ICU is great they are taking good care of my father. I had him transferred for medical reasons and I’m so glad I did. 100% better than Gaffney medical center.
This is by far the worst place to be seen for anything. The doctor’s and staff here don’t mind letting you die. Taking organs that they’re not supposed to.. simple biopsy turned into the whole organ being removed. Claimed due to complications “ couldn’t stop the bleeding” 🧐🤔😐.. …
My baby is traumatized by my breast because the nurses forced his head into my breast. Now I can’t take my breast out to pump the milk with out him screaming…. it has gotten so bad that he has become scared of me I can’t console my own baby… He is happier with other people
They alright but they need to have better improvement on everything some people may not have insurance but they need to have better treatment like people with health insurance its simply not fair. that people without health insurance …
These are the sorriest excuses for humans I’ve ever experienced. I’ve never been treated so poorly with such disrespect. I hope you all die in a car crash on your way home.
You are a CUSTOMER. They treat you like you work for them. 4.5 hr wait for the doctor followed by a 1 hr wait for discharge papers. There is no place in upstate SC that can compete with the lack of respect and care these people have.
SRHC is in negotiations with Cigna on a new contract and they are sending scary letters to Cigna Insureds telling them that if a new contract is not negotiated by 3/31, all SRHC services and all physicians in their network will be out of …
This hospital is absolutely the best I have ever been to. Every aspect of the place and people are great, the staff honestly cares about what they are doing. I went there after having a stroke and from the time the ambulance brought me in …
Took my son in waited over 5 hours, then I just got a collection letter and they never sent a bill and my son has medicaid so why am I getting a collection notice for almost $500? Why was it sent to collections before sending the bill?
My husband has stage 4 cancer and they let him sit in the waiting area with all the sick people who were coughing and vomiting. They didn’t care for his safety. Not happy!
Extremely competent hospital. Equipment is top of the line. The emergency center, NICU, Neuro ICU, and maternity wards are all expertly staffed. I genuinely feel that anyone admitted here will be taken excellent care of.
If i could give them a 0 i would the hospital itself is amazing. But my husband had a seizure hit his head and we get here only to be told we will get u back when we get a spot for man screw that. He could be dying and they wouldnt care.😠😠😠😠😠😠 …
Terrible hositpal…..tried to convince my wife she was having a miscarriage. Lied, beware of this hospital. They also let a trainer with out a mentor deliver my son, only to cause him to have brain damage. They blocked me from filing a …
Wife’s monitor kept going off when someone was supposed to be watching to make sure she stayed stable. She is in ER right now with covid phnemonia complications. Needs work
I as a patient have my daughter bring me some clothes because I had soiled myself meaning they counted that as a visitor for her to actually bring me clothes my husband who I desperately needed to be by my side was told they hate it and …
Hate this hospital. I’d rather die than go to this hospital. They don’t care everyone is always confused. Been to this dump twice and I will never go again!!!!! Did I mention this place is nasty. Watched a girl throw up on the floor and all …
My wife has undergone two surgeries here. The staff was very courteous and professional both times. They gave me frequent updates so I never had to wonder about what was going on, or worry why it was taking so long.
Terrible communication & follow up. Didnt see a doctor for over a week! Asked to know mri/ct results & the doctor told the nurse to relay to us no change! That was the only interaction w a doctor we had& it was through a nurse. Very disappointed
Brought my wife in at 1:00 am almost 6:00 am still sitting here. They are really no that busy still no end in sight ER is a joke probably will be and 8 hr visit would have been longer if we had not pressed the issue hear a whole lot of …
My rating doesn’t have to do with the staff because i wasn’t here as a patient but they’re selling stuff in the vending machine that’s almost 3 weeks – a month old and the snacks that aren’t expired i couldn’t even get it because the …
The billing department made a $2,027 error by not posting a payment I had made to my account. I wanted to know specifically how such an error could happen. The conversation seemed as though they just wanted to end the conversation rather …
Just got out of a few day stay and must say everyone was wonderful. Doctors, Nurses, and any other staff I encountered. Food was good. Only complaint comes from my arms because of the bruising from the I.V.’s lol, but they will heal with time. Thank you to you and all the staff I personally encountered.
Great doctors. However, they balance bill everything to you even after thre insurance has paid and you’ve paid your copays. So you get your insurance’s lawyers to dispute it and Spartanburg regional just sells it over to a collection …
We call and put on hold and hung up.call again and no answer. We went to Pacolet office in person and laughed at us and told us to go to urgent care. We did. But next time we going to urgent care at Greenville health system. …
If I could rate zero stars I would, PROMIS ELLEN MERRYMAN-WEST WAS MURDERED BY KENNETH DANIEL SMITH, SON OF CONNIE RENA SMITH, who works in Spartanburg Medical Center in HUMAN RESOURCES. Promis was left to die intentionally by people who …
I have been to this hospital on multiple occasions and each time am disappointed in the care, attitude of the staff, and timeliness of their process. Not once have I left this emergency room feeling as though the best treatment was …
Medical wise… Awesome. Billing is a nightmare. I attempted in everyway to make payment plans in time to avoid repercussions on my credit report. Cant happen. Obviously while i was in the hospital for heart failure i should’ve been calling to make payment plans
My niece was admiited in Neuro ICU in September and is now in a room. The hospital staff is amazing and patient. I couldn’t have asked her anywhere better to be taken care of. Thank you and God Bless all of you!
Things have changed at SRHS, and not for the better. In years past when we were billed for services, and that bill was four figures, we would send them what we could afford each month, they were okay with that, and we’d pay off a $2500 …
I have nothing but good to say about SMC. I was in CCU for 2 wks and received excellent care, also when i was moved to a room on one of the floors. The doctors and nurses made me feel like I was important and my requests were not an imposition. The best hospital I have ever been in. Thanks!
I’ve now been in an exam room for at least 39 minutes. If they are not even close to seeing you, WHY bother putting you in an exam room (with nothing to read)? …
Spartanburg regional is almost like the worst hospital ever they don’t communicate my husband has been in this hospital so many times and every time he’s been there it has been the worst ever have the time they didn’t get his food to him …
I want to thank everyone from doctors to housekeeping for taking care of my wife. With her heart attack in October and now a battle with pneumonia everyone was professional with a personal touch. …
I spent a week in Spartanburg Regional hospital in September for treatment of traumatic injuries I received by falling from a tree. In my opinion this medical facility and some (not all) of it’s doctors and staff are the least knowledgeable …
Worst place on this planet Earth too be now. The Waiting Room is an longer wait then the DMV. This youn lady has been in serous pain waiting and waiting.
My sides stomach and back are killing me …
We had our second child at Spartanburg Medical Center, and we couldn’t be happier with the care we received. Four months later, we were in the NICU when our baby was having problems. They gave our child the best care; they were attentive and professional. We couldn’t ask for better.
The Nursing Staff at the Heart Center is Five Star Staff. Every Single One if Them. Treated My Hisband with Gretest Care, Compassion and Kept Us Well Informed. LOVE THEM ALL.
I dont know why i keep coming back here was in three days ago and waited 4 hours for 5 minutes with the doctor they gave me some medicine to help with the pain and for me to regain hearing due to swelling. Im here again tonight because …
Took my dad there due to blue lips meaning his oxygen levels were low. He has congestive heart failure. We waiting 2 and a half hours to been seen by anyone. Definitely going to Mary Black next time we need emergency care.
Today (11-21-19) was my first visit to Oncology PT. I had a PT Eval.
Joie (PAR) was very welcoming and kind in the check-in area.
Susan Demeter (Physical Therapist) was really kind, compassionate and she …
In the last 2 years, my husband has been hospitalized at Spartanburg Regional for various medical reasons, as well as having a couple of out patient surgeries, and the care was excellent. Doctors, nurses, & medical staff were always …
Recently, our family doctor practice became part of the Spartanburg Regional Healthcare System. Dr. Wallace is the same great family doctor as always. I also had a very positive experience with staff at Bearden-Josey Center for Breast …
Currently a patient, have a broken leg and the nurse wrenched my foot because she was a twig and I am 200. Pain management is nil, I want to sleep but cannot due to the pain. They give a single shot like every 4 hours even though it wears …
My daughter had her baby Friday night, they took her to a room Saturday morning and it’s like a ghost town afterwards, the nurses just sat at the nurses station, never checked on the Baby or Mom unless it was an absolute have to get off my …
Worst ER ever. Thought I would never say that bc I use to think Mary black in Gaffney sucked nope this ER is just as bad if not worse. Will not bring another child here ever. How can you call a place fast track when you are made to sit for …
The worst accounting system in existence!
This place will double and triple bill you for the same procedure. You can pay, call and verify your payment and then after they tell you you have no …
Present GF came into ER per her doc. O2 level 81 and chest pains. After sitting for 3 hrs was told it would be another 5 before she would be seen. Guess it’s time to talk to a lawyer
Went to spartanburg regional for medical problems i was having, everyone couldn’t have been nicer, and i was provided with some of the best medical care I’ve received…..until i met the doctor. Dr john Falco scoffed at my medical problem …
If i could give a negative 1 i would out of my 30 yrs ive never experienced anything like this the wait was sooo long i got their at 10 and didnt leave until almost 3 in the morning. First i talked to the doctor she was nice then here comes …
86 year old female broke Femara bone layed in hospital 5 days before they found time to do surgery. Didn’t check on the lady as they should after surgery. Not as good as I would have hoped for.
I just moved to the area about 1 1/2 years ago. I need an annual physical each year, and I have a program that keeps track to make sure I don’t miss one. I scheduled 6 months in advance my annual appointment. I arrive there is no copay as …
After 2 half hours waiting in ER 3:00 am – 515 am with only 3 people ahead of me ! ! One group had a very sick child & had been waiting since 1 am. Nurse wanted to be anywhere but there . I can’t blame her. I just walked out.
I was a patient there this morning. I was in constant pain last night, I got there they took me back and the doctor could not do the simple procedure that could of alleviated the pain I was having. He asked me a few questions and asked if …
I take my star I gave you back. Whoever you are if your seeing this go to Greenville to have your baby. Or somewhere with practitioners that will actually help you . We sat at the hospital for 18 hours waiting for an epidural so she could have our baby and they sent us home😡 …
Wish could give huge negative rating. Never go, stay, be, send a loved one, or a worst enemy to this inexcusable corporation who cares nothing except for themselves. Simple challenge: Find the dinner menu. Breakfast and lunch exists after …
– I sat in that hospital for four hours just so they can do an ultrasound 🙄. An ultrasound that took only 10 minutes for her to do…. just so they could send me out the door and say they THINK I was dehydrated ‼😤. (Also the lady made me …
This review is regarding employment. I’ve been trying to work for this company for 4 years. I’ve always heard that in order to get a job with them, you need to know somebody. I used to be like whatever. But after 4 years, I know well over …
My grandfather was one there COVID patients with pneumonia and they did what they wanted with him and didn’t consult the family at all they tried hiding things they wouldn’t let us have his medical records And then didn’t even have a plan …
I was a patient for an outpatient surgery. Every one from pre-admit to the nurse that wheeled me to the front to catch a ride with my husband was exceptional. I highly recommend Spartanburg Regional, and I am thankful that we have such an excellent Medical Center in our backyard.
Threatened to call security on little kids that’s was going to see there grandmother all because they were under the age of 15
Wouldn’t let me put ZERO STARS . I was brought in via ambulance after a car accident on 10/5/2018. I was seen for a contusion on my sternum. My mother suffered a broken wrist and fractured spine.The entire staff could not accept the fact …
We had an emergency with one of our teens during a mission trip from New York. The Doctors and Nurses were friendly and answered all my questions. They also did excellent working with us and our teens parents to get the best treatment possible and back on the road in this unique situation.
I went here around 11 p.m. because my throat was swollen really bad! They didn’t take that long at all & I was out by 1 a.m. I’m only giving them one star because they charged me for being there for two whole days because I was there after …
My husband was taken to the ER with a kidney stone and was in excruciating pain. One male ER nurse was only one that would help him. the other nurses were hateful.
Wife had a baby. On his 2nd day of life MRSA.
Obviously from the hospital as he was not home for 2 hours. Our third child. The others from Rutherford. We still had to pay for the return visits and all …
I live in a different state and my sister was admitted to the Medical ICU department. I called to see how she was doing and what was going on and they wouldn’t tell me anything. In fact I got LAUGHED at… I told her my sisters birthday, …
Sitting here in the ER with my mom she is from out of state and having trouble breathing. Doctor came in and said “RT will be here shortly.” X-ray came before RT did. Still sitting here and 45 min. passed by and still no RT. Horrible …
A average score of 2.5 is not good but I think it should be a lot lower. I’m up here with my father he has and a stroke in the past ,we are up here because we went to his doc. For a pain in his right side and he was vomiting his doc. said …
Charged me over $700 without informing me that they stopped accepting my insurance. I had been seeing this specialist over a year and up until then, everything was covered. They didn’t think once to even mention it until afterwards when I …
Treated my mother like an after thought. She’s 74, she can’t hear, she has early Alzheimer’s, and diabetes. She was being seen for her heart and we literally had to chase people down constantly from the ambulance to the er, to triage, to …
I have to say I don’t normally visit this hospital. But under the circumstances my son had to go. The doctors, the chaplain, the case manager, the nurses were all amazing. They listened! And my son is getting the care he needs. I gave a 4 …
I had originally gave SMC a bad review and comment, since then I was compelled to remove the bad and redo my review with my over all experience. I reviewed based on one bad day. I have had many days at the hospital with a loved one who …
This is by far one of the worst in the upstate. I went there to the ER yesterday un able to breath and slight chest pains. Sat in the ER lobby for 4 hours in mid day. The only thing that was done was they took my vitals. An elderly woman …
Only two stars because my doctor was pleasant otherwise awful ER experience. 5 hour wait to even get into a room, total 8 and a half hour vist, rude nurses and I watched 7 people go in who came in well after me. Go somewhere else if you want someone to value your time and happiness.
I highly recommend that if you or a loved one have a health emergency GO TO ANOTHER HOSPITAL!! The way is entirely too long. The nurses Act if though you are bothering them by being sick. They show hardly any compassion and there’s not enough people working in the ER for the load that they have.
The nurses were being rude in the mental health unit and they don’t care about the patients. They need to get there act together and be caring for there patients.
This is absolutely the worlds worst hospital to get care. Staff loudly joked at us when we asked for help. The entire crew then laughed at us. There was nothing funny about the situation at hand. They didn’t care to think what our family …
I was taking my grandson here for speech therapy and he was assigned this ghetto therapist who thought it was her job to discipline him without my permission. He was not learning anything from her because he was afraid of her. I reported …
If I could rate it 0 I would! We have been in this waiting room since 10 am. It is now 2 pm! They are triaging people in the waiting room!
My wife came in by ambulance after collapsing on the living room floor, she was …
I am horrified at the treatment a man with Parkinson’s Dementia has received. His neurologist sent him for admission and he has been held in the ER awaiting “placement”. He was thrown into the locked room for criminally insane for 48hours …
I was in a major car accident and there was a drunk driver involved and the staff did not seem concerned. They kept saying don’t worry about it and turns out the guy who hit me just walked out. I was also there for 7 hours waiting to hear results from xrays which should’ve only taken 1 hour
This hospital lacks the sense of urgency, i.e. gossiping staff, the staff lacks or possesses less integrity than expected. …
I wouldn’t recommend coming here unless you have NO other options. The emergency room is treated more like an urgent care unit as opppsed to someone who needs immediate care. Nurses and staff get an attitude when you ask for something if …
My experience at Bearden-Josey Center for Breast Health was amazing! The ladies at the front that registered me were friendly and courteous. Ty was wonderful as she explained how to prepare for my mammogram. My technologist, Stephanie made …
When I asked about my labs with blood work. I had to ask 3 different times and when asked if medication was in my blood given a attitude a a plain explaination of white and red blood cells to distract and tried to push anxiety medicine on me when they surprised me with a transfer.
This place is ridiculous
I was admitted there around 3am for chest pain (August2019) and was out by 10am. …
I wish there was a fail button. No communications to family from doctors. My elderly dad has me as power of attorney to speak to doctors. No follow up ever from anyone. The case managers are a complete useless a down right joke. They are …
worst experience at this hospital ever! visited them last night because i was having really bad chest pain, left arm numbness, and headache on left side. the front desk where you first come in were very nice, took my vitals and took me into …
Horrible Exp there when my daughter had to go to the ER for seizures. The Doc there did not check in on us for the results till 5 hours later. IV alarms going off staff was no where to be found when asked they said they would call someone …
The entire time my family had to be in this hospital was a total game of telephone. Every bit of information changed with every passing person, every hour of the day. We spent hours waiting to see our family member in their care, when in …
PROS: THIS HOSPITAL IS VERY WELL KEPT AND CLEAN.
CONS: DOCTORS & NURSING FROWN UPON RESPIRATORY THERAPIST. DO NOT WORK HERE! IF YOU WANT AUTONOMY AND REAL RESPIRATORY EXPERIENCE GO SOMEWHERE ELSE!
They are very rude to the patients at this hospital info not recommend you to taking your child at this hospital, they was very slow. And one nurse even acted like she was going to hit me. Because I was like I’ve been here for 5 hours …
If you value your life do not go here! However, tried to fool me how many times, with this hospital? I’m familiar with their process and they act like they know what they’re doing but don’t. I have had to do some major research thanks to …
I’ve had a referral to Oncology for over 60 days now (going on 90) and was supposed to receive a call back with my appointment date last month. What’s going on guys – do I need to seek a negligence suit against the hospital? I will if needed. Thanks!
My mom is being held hostage there I took her for evaluation of her mental status thinking possible TIA .After seeing Dr Miles for 5 minutes then Lab work & a CT and waiting 4 hours a nurse with no personality comes in tells me I have to …
I’ve had to go to the wound center for the last six years due to a stubborn ulcer. While I’m not a huge fan of some departments of the hospital, I’m super thankful for the wound center. They have taken great care of me when other doctors …
My mom went there twice with life threatening medical problems and she left alive, enough said. When she went to Rutherford hospital in Rutherfordton NC she left dead. enough said. …
I am a doctor. A family member has potential symptoms of Covid 19. They called their family doctor’s office. The office immediately put in an order for her to be tested. SRMC was the closest testing center. They had the order for …
I have to get regularly to get blood drawn. It is the closest to my house and opens the earliest so I miss less work going here. I have been there about four times and every time they don’t know what they are doing. I have a box with a …
The Emergency Rooms needs a better process. Its beyond sad how slow it is. I wouldn’t be here if I wasn’t sent by a doctor. Doctors office today a 4pm. Waited two hours left around 615. Then from 630pm until 9pm still haven’t been seen. I …
Don’t bother going if you aren’t rich enough to make a sizeable donation. Both of my parents have now gone to that ER, both of them relatively poor, six years apart, and been left in rooms and ignored. Errors in scheduling, tests done …
I had a wonderful experience with Labor and Delivery. Everyone was so kind and supportive, and very understanding! I could not have asked for a better labor experience! My baby was born healthy and happy, and I was well taken care of also. Thank you for everything!
I have to say that our experience with the pediatric physical therapist group was amazing. Very caring, understanding and loving group. Sarah Callahan was our PT , she soon became almost family. My grandson reached his goals about 3 months …
I am giving my 4 stars to Dr.Bell who took amazing care of me yesterday! He came to check on me several times and did more than the nurse! My only complaint would actually be the nurse. I don’t know if she just had a bad day or what but, …
Was so upset after had to deal with this medical center. If I would’ve known how bad they are I would’ve never agreed my husband to be transferred from Pelham Medical Center to Spartanburg. He had severe bladder infection with high …
My nephew “18” got took here today because of a motorcycle accident he was in and the service from the receptionist to the doctor was horrible. Everyone we talk to was just plain out rude and disrespectful, not to mention we get told he had …
Your decisions about visitation, quarantine, etc. effect lives beyond your doors and lives. Being with family in their time of need or repair is critical for most everyone! The front doors being closed to entry or unavailable is just one …
Me and wife went there to have a baby. We delivered a beautiful baby girl. They moved us to the 5th floor and and the first night and the next day the nurses were nice and everything. However my wife did not receive the massage she was …
They discharge my wife from the hospital but could not discharge my baby because they forgot to do his ear test so they had to keep us another day. Then the next day they made us wait half of the day when they kept saying that we’re gonna …
The WORST doctors and insurance I’ve ever experienced. I have so many terrible experiences I couldn’t possibly list them all here. AVOID AT ALL COSTS. My sleep Apnea was put off for 3 years. Go to PRISMA instead.
Inconsistent care. Our first visit was around noon on a weekday. We were seen quickly, treated fast and our experience was very positive. However, our most recent visit was at 7:30 on a Friday night. We went in because my fiance is a T1 …
I had great experience with the nurses and surgeon during my stay. But the customer service and billing experience has been horrendous. I have nowpaid two different bills they said was the final number and just received a new collections …
Absolutely ridiculous place they wouldn’t allow me an my 6 yr old to go back with my wife an my youngest daughter bc my oldest isn’t 15 yrs of age
Two weeks ago today i was in the most unimaginable pain i had ever been in, turns out my kidney function, liver function, and pancreas function were shutting down because a gall stone was lodged. There may have been other patients getting …
I am so shocked that a hospital that claims that they are nationally recognized for patient care and satisfaction is so far in this persons personal and professional opinion is at this moment at the low range! As an ER patient – I was met …
If you have the option, go somewhere else. Their billing practices are deceitful and duplicitous. They told me my visit would be $300, and then billed me for over an additional $1000. It’s theft is what it is. If you go to a restaurant …
Did way better than expected for the sometimes bad reviews regional gets. I feel like my delivery went very well and they over exceeded my expectations for this hospital. Just as an extra praise, Tena, the night nurse did outstanding and she helped make up for any slack that was there. I appreciate her very much.
Worst hostpital/experience EVER….. Came into er with the worst head pain ever. Sat in waiting room for 2 and half hours and no one even seen me. Got there a little before midnight and walked out at 2:45. Hopefully this hostpital can get …
I went here during a crisis to get help. My mental illness was overwhelming and I felt helpless and terrible. At first I thought I would get treated well the is Spartanburg Regional, but that took a turn. The doctor they assigned me never …
My brother is in this hospital 6th floor Nurse Jessi is a wonderful caring person. I drove from Alabama to visit my brother who has cancer. She took time to answer my questions. MB my brother can’t talk so she was so caring an compassionate in the way she attended to him and answered every question.
I delivered both my babies here, absolutely love this hospital. The nurses are so nice and attending and take such good care of not only you and your baby but also your significant other and other children. They make sure everyone is well …
My first child was just born here. I know this place has got bad reviews over the years, but they treated my wife and I like gold. My wife had to be induced, and from the moment we where admitted we felt more than comfortable. We stayed 4 …
I think I made the biggest mistake by coming here! Been sitting in the ER for over a hour now! No one is concerned or really cares here! The staff are all friends here though. They hug on each other and gather around each other chatting as …
***Beware before choosing this organization***
Would give ZERO stars if I was able …
Coming from Illinois and a fellow np myself, daughter with softball injury. Got us checked in quickly. Fast tracked due to her type of injury. Checked in/ nurse check/ Apn assessment/ X-ray and report in less than an hour. Don’t think could of gotten better care in Illinois. So very Impressed and happy with our care.
Over the past 3 months we have had to experience the care in both the ER and the 4th floor while my elderly father fought COVID and dementia. It was not a happy time, and it was frought with stress for our family who felt helpless. I am so …
Please reconsider your rules about pregnancy. We are only experiencing this once and it’s heartbreaking to not have my husband be allowed to see his daughter on ultrasounds. I appreciate the effort to protect others from covid but this one …
Worthless staff at ER. My wife was seriously bleeding from a surgical incision from a year ago, and still waiting to be seen at 1 pm on Thursday after over 3 hours here on March 31st. Not Friday night, not Saturday but Thursday morning and now afternoon.
A Worthless ER. First my wife was in a lot of pain and needed a wheelchair, then the intake nurse was rude and came and took it because they didn’t have enough and apparently she wasn’t a priority. After almost 2 hours we see a so called …
This place is unbelievably incompetent. We were not informed our mother was going to have surgery, she was not mentally capable of giving consent and I called to check on her status and was told she was about to go in. (She was in memory …
If I had a sick loved one, I would find a vetenarian before I allowed these people to help. I would not bring my pet to this facility unless you wanted to be treated like a animal ready to be slaughtered. Sorry to those who do their job well. But legit, this place has zero empathy, must be over worked and under paid.
Yes they are good at healing people. That is all the good things I could say at here. I came here with my family and wanted to see one of the only GOOD doctors here who literally saved my life when I was a few months old. We went to the …
I’ve lived all over the US and been to many hospitals. I would have to say Spartanburg General Hospital has not been a positive place to be. The ER is dirty, the warm blanket that was brought to my Dad had stains on it, the floor is filthy. …
On 12/19/17 I was scheduled to induce my first baby boy . Something went wrong with the schedule and they didn’t have me down but calmly explain the problem had me sit in the waiting room and I they resolve the issue fast . All the …
I gave birth to my third child recently at Spartanburg Regional. I was very pleased with my experience there. I previously birthed 2 children at Mary Black and was very dissatisfied. The doctors and nurses were excellent and I personally …
This place is a joke. My mother-in-law was having a mental episode and called an ambulance on a Friday. The discharged her same day saying nothing was wrong. She’s been in the mental unit there twice in the last year so she has history …
I was a patient on 4West from 1/19/21 for approximately 2 months. The nursing staff and CNAs were incredible. Nurses were always attentive and as hard as they worked they made time to listen. CNAs stopped without being called to see if I …
There are several nurses who are absolutely amazing! All of floor 4 from the nurses, pca’s and the custodial staff to the people who bring the food are awesome. EXCEPT ONE! And she is the reason for 2 stars. Her name is Timberly. If you …
Wish I would have read reviews before going. I was having severe heart pain while at work (I work in an office) so bad it scared me. Drove myself to the nearest hospital, which was Spartanburg Regional. They hooked me up to monitors to …
I will never waste another penny, or another minute of my life going to this hospital’s emergency room. If I could give 0 stars I would. I took my daughter the first time and had an awful experience then. But i thought maybe it was just a …
Took my child to the emergency room because he had been running a fever of 104 degrees. They checked his vitals and only ran a urinalysis. No other test was given then we were let go saying just to keep his fever down. Ended up going to an …
I would never recommend for you to voluntarily bring your loved one here, if I could give them a 0 star rating I would. My father is there for Covid and I have not been able to speak to him, see him, or get on facetime with him, for the …
Spent the worst 5 days of my life here. Sometimes I didn’t get my medicine at all and no one even tried to correct it. No one even helped me take a shower the whole time I was there. The nurses laughed at my newborn and said he had old man …
I gave two stars for the great employees I’ve came across with and worked with . Now the one star is for the lack of not taking complaints!! . I’ve worked here for a good about 3 months . I’ve made a complaint to the manager about a …
Worst hospital I have being in. My daughter went to the emergency room after she noticed she was having light bleeding being 9 weeks pregnant, they keep her in the waiting room for 5 hours while the bleeding was getting worse, they …
Have been sitting 3 hours with my father. His family doctor sent him here. His right lung is 3/4 full of fluid and has trouble breathing. And they say we doing all we can. It’s like they hoping you die waiting.
I was very pleased with the waiting room staff, nurses and doctors. I was very surprised to see a low rating because my experience there was very pleasant.
Had my PT Evaluation today at SMC RS EAST PT
And everyone was very pleasant. Starting with Janice at the reception window when you enter the door. She welcomed me with a smile and explained to me the …
I have been a hosp. R.N. for over 25 yrs. I was treated horrible by a patient rep that worked this ER. Apparently my social security number had not been documented ( no fault of mine ) in my record. I was talked to like a dog. This female …
On Oct. 26,20 the ER staff on duty around 9am, when my dad was brought in unresponsive, were awesome. We could not have asked for a more professional caring staff. When it was determined there was no hope the care and concern shown was …
This is the worst place. They put you in keep you over night and not tell you one thing .I know I won’t ever be back this is the worst place I’ve seen. And taking 2 hrs to discharge and still know nothing they must need money to finish …
This is truly the worst hospitals in United States I wouldn’t bring a dying animal here they would not be able to facilitate it worst experience of my whole life !! They should be ashamed that they are in even in business !! Never and I …
I just want to thank the care team on floor 8 that took care of me for the 7 days recently all of you were very compassionate about your work and really showed empathy even the gals getting my blood at 4 am got to know what a hard time I …
I recently gave birth here labor and delivery staff was absolutely amazing! I had such an amazing quick birth! The first contraction I felt they gave me the epidural And I didn’t feel uncomfortable for long at all..my delivery nurse was …
My wife had our baby July 1 , 2019 and this hospital was absolutely amazing. The staff was polite, friendly, and answered every question we had and then some. The house cleaners were polite enough to let my wife sleep and said for us to …
Excellent healthcare providers! I had surgery at Spartanburg Regional and the whole process was very smooth and successful. Staff is very attentive and caring here.
I had to wait 5 hours to be seen. this is the worst hospital i’ve ever went to. i don’t recommend at all. Nurses are rude. One woman that did my blood actually was nice. Nice to know y’all treat people with chest pains this way.
Worst ER experience in my life. Went for x-rays, never saw the Dr for my results, never called by my name, (just room number)4 hour wait, and not busy at all on a Sunday afternoon. Filthy floors. Noone ever actually helped me or wanted to …
Sat in a waiting room WITH SEVERE CHEST PAIN and high blood pressure for 4 HOURS with no updates and never seeing a Dr. People from car accidents and still in neck braces being dumped off in the waiting room. Woman next to me also having …
I don’t know what the other folks complaining are going on about. I’ve been to Spartanburg Regional on MULTIPLE occasions and had nothing short of an amazing experience. My father has been treated her for cancer- so we’ve been in and out …
Doctor was very rude to me and my mother. We had came in Monday to get me checked out, I took the covid result test and the doctor was very very nice. I didn’t have covid but I was still feeling very very bad. We went back yesterday and the …
Spartanburg Regional has ruined all Mary Black. I never had an issue paying for my services there. I got a call today wanting to turn me over to collections if I didn’t pay my last payment plan (Kelly) that was not even close to becoming …
Thank you so much for the attention, patience and care you showed my mother! My major concerns were quickly alleviated when I witnessed and also heard how everyone on staff spoke positively to my mother about her surgery and the outcome. …
Y’all need to better in treating patients who mainly ill and got hurt to come to get check out but been waiting for almost 3 hours. Do better at your jobs . I’m taking my visits to Mary black who are very caring when it comes to emergency and very helpful.
Thank you so very much to the staff on ICU unit! They are so amazing! My Dad ( John Black was a patient on Jan 25 2021) I live in NC a 4 hour drive from the hospital! From the time he arrived at the hospital to the time he passed away they …
This is by far the worst hospital ER I have ever seen run. I took my Mom yesterday. She is 74 and was in severe pain to the point of she could hardly walk. We arrived around 12:30 pm and left around 8:30 pm. There were several patients who …
an urgent care dr referred me to spbg. as he was concerned about possible appendicitis. the doctors ran a bunch of tests but I received no diagnosis. After I reviewed my test results, I suspected I had a kidney infection. I went to another …
Despite all the bad reviews, my experience was amazing! The nurses were very nice and service was amazing! I tried the hospital food and even that was good!
worst hospital ever! super racist! labor and delivery was terrible every nurse and doctor even the manager was very neglectful. defending her employees. no one came in my room after birth for 3 hours! every complaint was ignored. they …
I came into Spartanburg regional medical Center‘s emergency and was very ill. From the folks who checked me in to the emergency room technicians and nurses were very professional, courteous, and prompt. I came in with severe stomach ache …
Thank you to the nurses and everyone I encountered for my surgery today (8/10/21). I have PTSD, and I don’t wear it on my forehead, so when I went Jekyll/Hyde on them, they immediately helped me calm down and get me back on focus. One nurse …
My husband and myself were in a wreck Monday night and transported by ambulance with neck head and back trama. We were put in separate rooms under the same doctor. I seen a the doctor and the nurse for all of 30 seconds. He didn’t check my …
The wait time is ❌. I haven’t had difficulties with staff. Hopefully it gets better.
Have had heart surgery, hip replacement prostectomy scans and many other test and procedures. I would rate these as good. The 1 star goes to the E R and staff. I went there with a very infected foot that was oozing out smelly stuff and …
My wife gave birth to our son here a few weeks ago and the whole experience was wonderful! The staff in labor and delivery were amazing as was the aftercare department. We had our child here ‘spur of the moment‘, as we just moved here and …
I truly appreciate all the staff that assisted in bringing me back to life and taking care of me. They were so helpful and awesome. I gave them the upmost respect they deserve and they gave it right back. Words really can’t say how thankful …
The nurses are very nice but slow…. All service is slow…… they’re never in a rush my mom threw up twice if I wasn’t in the room they would’ve never known. I hit the nurse call button 3 times and no one has yet to show up it’s been about a …
Came in for very bad chest pains and difficulty breathing, first went to the main campus, sat there for 2 hours. Nothing. So I decided I didn’t want to risk it and took myself over to Mary Black, where I had workers making snarky comments …
I gave birth at this hospital earlier this week and it was a good experience. I wish I could remember the name of the nurse who took care of me the first night in recovery, she was extra helpful. Everyone was very helpful and showed genuine …
Had an amazing experience with L&D! All of my nurses were very friendly and helpful. I will definitely deliver here again with my next baby. Dr. Woods is amazing and I had this really sweet nurse named Sarah Lee. Thank you all so much!
My husband was taken to emergency because of breathing problems. The doctors were amazing changed his medication and now he’s breathing so much better. He was admitted to the fourth floor and the nurses were just wonderful to him. They all …
I have been seeing a doc for a chronic form of leukemia since 2005. I had several doc visits here and blood draws. I usually only have to see a doc every six months. I had recently moved to the area and started seeing docs here. …
If I could give this place no stars I swear I would. Came in with extreme chest pain and light headed beds 3 hrs ago. Just to be put in another exam room with 7 other people to be told to wait again! I am beyond upset and disappointed. I …
Right hand does not know what the left is doing. This makes the whole system fail.
Unfortunately they are the only game in town.
If you are pregnant and it’s and emergency DO NOT I REPEAT DO NOT COME SPARTANBURG REGIONAL. I’ve sat in the waiting room for 4 hrs and the only thing they’ve done is check my vitals. In these 4 hrs I’ve been experiencing abdominal pains …
I’m getting harassment calls from them and I don’t know what they are saying because the message was in Spanish. Please stop calling me and how come I block your number and you’re still able to call me?
I went in for pain in my wrist. After having labs and x-rays, I logged into the online chart called MyChart, and I can see results loaded, so I called the office to get an explanation of those results. No one has responded to my request. …
TL; DR: If possible, avoid this facility. The Staff and Administration we dealt with were Cruel, Disrespectful, and Unprofessional. …
Terrible service. Waited in the waiting room with pain 10/10 . After four hours I asked how much longer and they told me they take more severely Ill patients first. I will try to avoid this hospital if I can. Staff were terrible and rude.
I went for an unknown severe low back pain I went back pretty fast but when I went back I was to go to rm 58 a person was n that room then 64 again
Room taken finally 68 got in the bed n yep no nurse till an hr pasted my …
I had a heart attack on 9/11/22 at about 6am. The staff at Spartanburg Regional Hospital and the cardiologist on staff that morning are number one. I can’t thank them enough for what they did for me.
My FIL has been in this hospital since 12/23/21. He was in a bad auto accident. He was finally moved to a regular room and we were told by the nurse we could come see him. We drove all the way to the hospital to get turned away because they …
Monica (case worker) in the behavioral health dept is phenomenal. I’ve dealt with many mental health professionals over the years, and to find someone that genuinely cares is, unfortunately, a rare find. I felt heard, and I felt like my …
Very troubled and disappointed that when my uncle died in ICU, they would only let two people in the room. As a registered nurse myself, who has cared for ICU patients, I know that when patients are taken off the ventilator, they only have …
I just called there to cancel my child’s dr apt. The lady on the phone asked me where said apt was at. I’ve never been asked that, fairly new to the place, so I said it’s for my child and I know it’s on floor 5 but I’ve never been asked …
My husband been here a few times nurses just don’t care they do more goofy off than work that is most of only a few do the work
Honestly really disappointed with my experience here. I’m getting gastric bypass at Spartanburg regional and I just moved here and the doctors I spoke to suggested this location as a primary care. I was thankful I got an appointment because …
I just gave birth here on last monday , I was admitted for an induction unfortunately my baby had different plans and I required a last moment C-section . Everyone was AMAZING! So kind and compassionate. They relieved all my worries and …
Please don’t have your babies here. I was mistreated severely during my delivery. I was brushed off and laughed at when expressing pain during labor. I was given medications without my consent. The nurses refused to answer any questions for …
The L&D nurses and postpartum nurses are absolutely amazing. They are all so encouraging and understanding. My L&D night shift nurse advocated for everything I wanted and did not want. She never pushed anything on me but was still so …
They care less about they’re patients, and they are always rescheduling people not caring about patients health. They treat people less and look down/ talk down on patients! Horrible place to go! Don’t schedule! @OBGYN
I don’t even know where to begin. Some parts of the process are ok where others are horrible and specifically some of the NURSES attitudes are HORRIBLE! No compassion, giving you their unwarranted OPINIONS while you’re in pain. …
I want to thank the nurse Vadim Kovtun, he is very responsive and nice guy. Works in gastroenterrlogy. Thank you very much for such a service.
This is the BEST hospital I have ever been to. The staff is phenomenally kind and helpful. There are no words to express my gratitude to this place. I will never be able to repay these ppl for going more than above and beyond. One of my …
Do everything within your power to ensure your family members do not end up in the care of this hospital. This hospital did not inform me of my rights in the care and discharge of my father and I fully believe this is the reason he is no …
If in need of care for ANY health or life threatening medical problems, this “hospital” is ran and employed with nothing but careless ,duct tape-fix-it hillbillies with support by the Biden Administration(in other words….care less if …
I was visiting one of my homes in Spartanburg and fell down 13 stairs. I could not get up had excruciating pain in my chest and back I am 66. My daughter called the ambulance I was then taken to Spartanburg Regional Hospital where the …
Slow to get you in, slow to get you out. Customer service for bills/help is probably the worst I have ever dealt with. Just the classic healthcare system over charging and profiting off basic care.
Came here January 7-10 2020 and last year from May 15-21 of 2021. Terrible hospital accused me of faking even after they found I had a brain scar which who would of thought can cause what I was there for. Doctors are trash a couple good …
next time I will just opt to die rather than go here the 23 grand they charged me drove my credit so low that I now have a 0 as my credit score which I honestly thought was impossible. They have ruined my entire life by doing that. I cant …
Don’t wanna do their jobs correctly, don’t wanna listen to their patients or their family members, sitting around on their phones while family members are waiting in the waiting room worried or trying to ask them anything! Don’t wanna take …
I came for abdominal pain due to a mass. The doctor gives me iron and now my bowels are locked up. I came back bc they made this mistake to fix it instead of trying to see me or fix it I got attitude. I will be reaching out for legal counsel bc this was their fault why I am worse of then when I first came.
I have no complaints everyone was great and things went smoothly. All the nurses and staff where wonderful. Also thank you to everyone cause my situation was a bad one and now I feel great !
My mother has been down here all day they have done nothing for her they unhooked her an moved her out in the hall. Waiting on transport to Mary black transport gets here an they don’t have a heart monitor an the hospital don’t been waiting …
It was aggravating at first I must admit however looking back on this recent visit they took really good care of my Mother, the rooms were comfortable, the TVs needs updating, the hallways spacious, the hospital was clean, the nurses need …
Everyone was most polite, professional, and genuinely concerned, from the paramedics to the nurses to the support specialist to Dr. Couture. They worked quickly and efficiently while taking the time to address my concerns and explain the diagnosis. It is comforting to know we have such quality healthcare in Spartanburg.
The er is crazy but the rest of the hospital is great. Friendly staff all working as hard as they can under the circumstances from covid.
Worse ER I’ve ever been to in my life. I was very sick with fever, extreme fatigue and chills. These folks did no blood work at all. All they did was give me a test for covid and influenza, two Tylenol, and sent me home. About four hours …
Just being honest here, I have been in a lot of hospitals to see people, friends, and family …..I have never been in a dirtier hospital and I hate to say that. …
Cherie Frasier the nurse on the 8th floor towers is absolutely wonderful. My brother was in a motorcycle accident and she took such good care of him, she is very compassionate and every thing he asked for she got for him. When he told her …
The most god awful hospital. I laid in the floor for 4 hrs screaming in pain from kidney stones, the triage nurse was AWFUL she was immediately rude telling me I had to sit still and that she’d withhold pain medication. I left with no treatment when I was brought in by ambulance and put in the waiting room.
Would give this hospital less stars if I could. There is a reason why it is consistently rated poorly on all platforms – 2.6 is the ‘average’ – just awful. Everywhere you look it rates poorly and the bad reviews are all about the terrible …
Dr’s have no clue and rude hospital very dirty looks like your in the hood very dark in there plenty of light just the people .so sad to see how bad it’s gotten. I think they should move the hospital behind the beacon with other ghetto and build nice clean hospital minus the ghetto scene
Worst place ever. If you can make it, go to any other hospital. Do not use their urgent care, their PCP, nothing in their system. Every best decision I have made medically has been from skipping this place.
Came in for Asthma attack, short of breath, my bp 207/80, no temp, 2hours later still waiting for breathing treatment. Told me they were sorry, they knew I was in breathing distress but they could not help me because they were busy. The ER …
Just trash. Slack jokers, no IV fluids for 9 hours in ER room, after 24hrs of no fluids by mouth and an esophageal impaction with inability to swallow own saliva. Rude, short, no effort at common courtesy. Going to Prisma from now on.
Do not trust these people. Showed up for a routine scan, two weeks later they bill me $3,000. My daughter has same scan at another facility, it was $300. No disclosure of fees, they take advantage of elderly people.
If I can give them negative stars I would. They honestly don’t care if you have Medicaid or no insurance, rich or not, white or black, homeless or not, pregnant or not, in pain or having a heart attack. I highly wouldn’t recommend coming here at all if possible avoid this place like it’s COVID-19, go to any other hospital but here.
Yeah i have one for you. Last night a close friend of mine came to the er.. Need i mind you she is pregnant.. The nurses in the er were told she was pregnant… From 1230 to almost 530 they had her sitting in the waiting room in pain… Her …
It has been one year since I was lie to and humiliated by the staff at this hospital. They told me that they were going to get me help they lied. Then they sent me home without letting me get dressed or the nurses even getting me a …
I will begin my search for another doctor/s as this chaotic system is a mess!!!! I had labs drawn today from my Endocronogist. I asked them to check for an urinary infection. Oops, they can’t do that, it will have to come from a General …
Avoid coming here at all cost. The reviews are accurate. Save some time, money, and stress and go to Greer or Saint Francis
St. Francis actually saved my life when this hospital misdiagnosed me and sent …
I went to one of their offices last month for a trigger thumb. The NP barely touched my hand to diagnose what the issue might be and sure enough didn’t even diagnose the issue. When I asked her if this could be caused by inflammation or …
I have received so much passion ànd caring from the staff. From the outpatient services to the physical therapy.I have a wonderful lady that does my physical therapy, Vivian Dunlop is great with my situation, I’ve been to physical therapy …
I’ve been waiting for a turn for a doctor to see me since 5am, it’s 8 in the morning and I’m still in the waiting room. 6 people who arrived around 6:00-6:30 have already passed like nothing and I’m still here writhing in pain. They tell me your turn is the next one and they don’t take care of me, they only take care of other people.
I had an MR I scan on November 23. The staff was very compassionate, knowledgeable, and professional. They worked as a well oiled machine. I want to thank Macy and Casey for an outstanding job during my scan. …
Would rate them with negative stars, if that were possible. A full star is too kind. I have been fighting a bill for 2 years. I have been given the run around for nearly 2 full years, since January 11th 2020. It is August 2022. I went in to …
hospital needs a makeover , alot of the rooms and the walls are beat up , certain things need to be changed / updated .. i was here for labor and delivery , nurses there are ok some are super sweet and nice and some arent .. your experience …
My child was taken to the ER on 10/24/22. I am an ER nurse. Unfortunately this was the closest ER so this was where he had to go due to his condition declining. His heart rate was 137-145 bpm, he was very lethargic and unable to …
Absolutely worst ER. I came in from a bike accident where I hit my head. I also hurt my tailbone and had road rash. Nobody checked me or did anything to test for head trauma. They xrayed my tailbone then since it wasn’t broken basically …
I am writing this as I sit here in the ER with my daddy. This ER visit today, dec 27, is a joke. My dad is 76 yrs old. He had his home health nurse visit today. Due to her examination and him being short of breath, even while talking, …
Mom was in the hospital (after surgery) for 4 days. I’ve repeatedly told every nurse that’s cared for her each day my concerns and not one of them listened until the night shift nurse at the end of the 4th day. Moms BP was consistently …
I didn’t even think to check the reviews prior to bringing my wife to the ER after being rear ended, but now that we’ve been here for 6+ hours, I now completely understand what EVERYONE else has mentioned. I shouldn’t have to find a nurse …
This hospital is a joke! I was sent by ems from urgent care for active chest pains, i sat in the lobby for FOUR HOURS without seeing a doctor, i asked a nurse how long it was going to be because my chest was killing me i get told” we’ll get …
I want to take the time with all my heart to thank the staff, the doctors and every single employee in the hospital. I’ve never experienced such beautiful, amazing people with kind hearts and patience in any other hospital. Each nurse …
If I could go with 0 stars, I would……Probably the worst Emergency Room visit ever, Sad because the the actual hospital (where I stayed after a heart procedure) did a pretty good job. What was alarming was to see multiple patients …
This hospital is a joke anytime you go to the er you are waiting for 4 hrs just to be sent home. My girlfriend took my 2 year old baby girl in she had a fever bad cough. She was very bad off. After four hours of waiting she was told she had …
DO NOT go to this hospital for ANY reason. They do not care about you as a patient. They only care about you as an income for them. I have had 3 different incidents over the last several years where I had to unfortunately use this hospital. …
I took my daughter who is pregnant to the labor and delivery triage because of some pain she was experiencing. This is her 1st pregnancy so we went for her to get checked out per doctors orders. When we arrived it was around 8pm and the …
great place to go when you’ve encountered an incident. excellent access to quality coffee and care