Mark is amazing as well as Rita. They are so so so helpful on finding out what was wrong with my water problem. I can not say enough and they deserve a ten star.
Very nice and courteous customer service gave me an extension to pay my bill. I am very satisfied with the service. Although the price I’m paying seems expensive.
The people at Seneca Light & water are so understanding and down to earth. As long as you contact them they will do their bast to help you in any way possible and in today’s world that is a blessing. I love em’.
Since January of this year, our electricity usage has been higher than ever, despite nothing having changed in our habits. We replaced our ancient water heater thinking that may be the problem, and it made no difference. I contacted SLAW …
Well the people are nice. I’m pretty sure everywhere you go there’s a waiting. But Seneca light and water gets to you very quickly the only reason there’s a waiting, if there’s people there before you but what do they expect. Very lovely people
I came to pay my bill and counted my money multiple times before pulling up to the window. I was told that I was short $20. This isn’t the first time “money goes missing” from the money I’ve used to pay my bill. I’ve also once dropped my …
Lost our water, I called on Christmas Eve and in 10 minutes a very pleasant man called me and within the hour they had someone come out. Unfortunately it was frozen pipes , inconvenience but could have been worse. I appreciate the excellent customer service and kindness of the caller, especially on a holiday!
My only grip is the outrageous price hikes during the winter months. I understand heating your home costs money. Last year we didn’t start using our heat til the end of November but our bill for the month of November which would have been …
Mark was prompt and professional. He saved the day! I’m so thankful that he came to help us today.
Mark is amazing as well as Rita. They are so so so helpful on finding out what was wrong with my water problem. I can not say enough and they deserve a ten star.
Very nice and courteous customer service gave me an extension to pay my bill. I am very satisfied with the service. Although the price I’m paying seems expensive.
Called and told them I had an issue with my water line. They were to my house and fixed the issue within 30 minutes. Could not be happier.
The people at Seneca Light & water are so understanding and down to earth. As long as you contact them they will do their bast to help you in any way possible and in today’s world that is a blessing. I love em’.
only gave us a week extension to get bill caught up and paid off should give people more than a week
Since January of this year, our electricity usage has been higher than ever, despite nothing having changed in our habits. We replaced our ancient water heater thinking that may be the problem, and it made no difference. I contacted SLAW …
Rude Rude Rude….if you don’t like your job find another one Stacey! Or learn some customer service! Your attitude needs an adjustment!
Well the people are nice. I’m pretty sure everywhere you go there’s a waiting. But Seneca light and water gets to you very quickly the only reason there’s a waiting, if there’s people there before you but what do they expect. Very lovely people
I came to pay my bill and counted my money multiple times before pulling up to the window. I was told that I was short $20. This isn’t the first time “money goes missing” from the money I’ve used to pay my bill. I’ve also once dropped my …
Lost our water, I called on Christmas Eve and in 10 minutes a very pleasant man called me and within the hour they had someone come out. Unfortunately it was frozen pipes , inconvenience but could have been worse. I appreciate the excellent customer service and kindness of the caller, especially on a holiday!
My only grip is the outrageous price hikes during the winter months. I understand heating your home costs money. Last year we didn’t start using our heat til the end of November but our bill for the month of November which would have been …